Reeds Rains Doncaster reviews

★★★★★ 1/5

Trustpilot

Twice now I’ve been ignored

Sent a request to view of a house and heard nothing so phoned to enquirer, I was told I’m on a list and will get a call in a week or so. Never heard a thing and when I phoned they then told me sale agreed. Asked why I was never contacted and they said my name wasn’t on the list which I was told a week before it was so one staff member was lying. The fact this has happened twice now is ridiculous, just seems like laziness. So disappointed.

Lauren · 20 January 2021

★★★★★ 1/5

Trustpilot

Terrible

Terrible follow up service. The agent said they would send photos of the inside of the integral garage as I could not get in on the viewings but nothing was sent. After the offer is accepted they wipe their hands and can’t be bothered with communication. They are very pushy before the offer. I made a revised offer after finding damage and work required and still can’t get a response or update. They also don’t declare everything about the property so be very careful and I wouldn’t recommend this agent.

JC · 17 January 2021

★★★★★ 5/5

Trustpilot

Leyland Office

Thank you to Olivia, Krystal, Carole and anyone else who I’ve missed at the Leyland office who are helping us with our new house purchase at the moment, they’ve all been so helpful and friendly! House hunting is hard and Covid hasn’t helped, but the team have made things as easy as possible for us. Would highly recommend! From Jenny and Jay

J · 23 June 2021

★★★★★ 1/5

Trustpilot

Poor communication and lack of proactive management

We have had a very disappointing experience with the property management service provided by Reeds Rains (Northwich).

Sally · 4 May 2026

★★★★★ 1/5

Trustpilot

Rip off merchants and ignorant

Viewed property in august got moving in date of sept 2020 then it all went belly up first the electric needed sorting so put off moving date then decorating it’s now been six months of messing about with hardly any contact then we have to do another credit check etc etc then when we said we are sick of getting messed about by them they refused to give holding deposit back total true colours and yes I’m taking it further due to the fact they messed us about for almost six months then expected us to move in over Xmas with two children Stay away find a better agent who will be honest and truthful with youAfter having no options of replying to your reply if you can read this it was the Halifax Bill Green office

Colin · 4 January 2021

★★★★★ 1/5

Trustpilot

Services below adequate

I absolutely would not recommend Reeds Rains. Services provided are below adequate. We let our property out through them and they are unwilling to take responsibility for faults that should not have been brought to our attention, as quite frankly they shouldn't have been there in the first place had prior work been completed to a satisfactory standard. We are now in a position of having to fork out hundreds of pounds (only three years after we paid to have this issue sorted). The quote has changed figures on a number of occasions and I do question who they are actually letting in to do work on properties.

Shauna · 4 January 2021

★★★★★ 1/5

Trustpilot

I have given 1 star but if I could I…

I have given 1 star but if I could I would give minus a massive number. The worst company ever. I am a Landlord with a managed service but end up having to sort trades out myself as allow trades to charge about 5 times what something should be. The castleford office is abysmal. They say they will do the admin but don’t. They have to check everything with head office as they have no knowledge of their own company’s policies. I could keep going but I would be here for ever ranting!

Janet · 23 April 2024

★★★★★ 5/5

Trustpilot

Reeds Rains Hyde Branch.

Gaynor & Wendy at Reeds Rains Hyde were very understanding and professional when dealing with the sale of my dads property. The new buyer was very patient because of probate due to the property having to be sold due to my fathers death. A massive thank you to the team at Hyde. I will definitely recommend your services. Keep safe.

Pigs · 22 September 2021

★★★★★ 5/5

Trustpilot

St. Helens branch

Dealt with by Ellie From the St. Helens branch, Ellie has been great from the second I enquired about the property, she’s answered any questions I’ve needed answering, was very patient and understanding regarding how available I was to talk. She even went the extra mile to try and get myself a better price pcm. Thankyou Ellie.

Oren · 11 March 2022

★★★★★ 1/5

Trustpilot

If you’re a tenant threaten them with…

If you’re a tenant threaten them with legal action!! That’s the only thing that seems to work. I’ve been to the solicitor once already this year for maintenance that I’d been chasing for 10 months, it was done in a week. They were avoiding me so much that it was the only option. Even today, I’ve been waiting months to get my guttering changed because it’s causing my window to flood through, they’ve ignored me, spoken to me like I’m worthless, it’s disgusting!!! YOU SIGNED A TENANTS AGREEMENT!!!!!! Get a grip! I’ve got an appointment with the same solicitor next week, hopefully get their months notice in straight after, and then get a judge to deal with them, then I’m moving the hell out!!

Phil · 12 November 2020

★★★★★ 5/5

Trustpilot

Very caring and helpful staff.…

The staff who I spoke to on several occasions were lovely and kind. They were very helpful and understanding all through the difficult process. They always put my mind at rest, can’t thank them enough.

Rita · 21 November 2024

★★★★★ 5/5

Trustpilot

The Reeds Rains Little Sutton team…simply the best!

The Reeds Rains Little Sutton team we’re amazing! Katy kept me informed every step of the way! I felt very comfortable speaking to Katy. Karen had great faith in how good things went through so quickly! I can’t recommend them enough! Thank you so much! Julie

Juls · 10 May 2023

★★★★★ 5/5

Trustpilot

Estate Agency Management at its best

The whole team at the Widnes Branch are friendly, polite, communicative and super helpful, which as I’m based in Bristol has been a welcome relief.Stephen has also helped with closing checks from the previous tenant, along with arranging repairs to be made that have certainly helped with the overall sale of the property.Would highly recommend their service!

Katie · 3 March 2022

★★★★★ 1/5

Trustpilot

The worst agency I dealt with honestly

The worst agency I dealt with honestly. First, they make the procedure smooth and easy for obtaining a property, and after you pay the holding deposit they make it more difficult for you with many unconvincing requests and for unknown reasons. I hope that the company consider hiring people with higher qualifications in dealing with the customer, keeping promises and sticking to the dates of the expected calls.

Almuayad · 13 October 2022

★★★★★ 5/5

Trustpilot

Reeds Rains Bamber Bridge

I recently sold a Tenanted property through Reeds Rains Bamber Bridge.Not an easy sale to conduct as the Tenant was staying in place, Alison never gave up and eventually found the perfect purchaser to take the house and tenant, great communicator and very professional throughout.I will be going back with a second sale shortly for Alison to deal with.

Neal · 8 November 2021

★★★★★ 1/5

Trustpilot

Buyers Beware!!

Buyers Beware!!As a new customer looking to buy, the first contact was not very great. Rude attitude and no phone manners let alone customer service skills. Sellers have entrusted you to sell a house, you have charged a fee for this service so deliver that. I have both bought and sold homes before and spoken with many agents in my time but this by far-left a bitter taste in my mouth. I will never understand this so call level of prestige some agents seem to think they have over people. Every enquire should be dealt with the same level of care and respect.I will be sure to never use you to sell my next house if you service the area .

Sarah · 21 October 2020

★★★★★ 5/5

Trustpilot

What an amazing team

What an amazing team at Burnley. We have nothing but a first class service. The team, especially Dawn and Rachel, have gone above and beyond for my husband and I. Extremely professional, friendly, and go that extra mile for you to ensure moving house is stress free. Thank you for such an excellent service.

Phil · 18 July 2022

★★★★★ 1/5

Trustpilot

No contact as promised.

An appointment was arranged for an agent to view my home to give me a valuation. The viewing was cancelled due to a circumstance to which I accepted but the agent said he'd ring me the next day to give me a valuation over the phone. A week on and I never received the call. If he couldn't contact me then surely the professional thing to do is to pass the job to someone else. So I shall not be using Reeds Rains in the future.

Debra · 3 October 2020

★★★★★ 5/5

Trustpilot

Professional and friendly

Very easy to work with. Friendly and got the best deal for us.Glenn and the team are very professional, great service

Emma · 23 August 2022

★★★★★ 1/5

Trustpilot

Avoid!

Avoid! Whether you are a buyer or seller, don't waste your time, effort and money!Booked a viewing to find the estate agent knew very little about the property. Promised to get back to me the following day with answers to questions we asked... nothing. Until just under a week later when they rang for feedback on the property. When advised we are awaiting a response to our questions (which the lady seemed oblivious to) and that this service is not good enough, they blamed the owner of the property for not getting back to them and advised they would get back to us again... yet we are still waiting. Turns out we viewed a friend of a friends house and they wasn't even aware of the viewing (house was unoccupied), let alone the questions! (Preston branch)

Claire · 26 September 2020

★★★★★ 5/5

Trustpilot

Andrea/Jade from Dinnington

Working with Andrea from the Dinnington branch. Wow, this woman is incredible. Her communication is excellent, she was contacting us on her days off, out of her working hours, just so we could have an update if she had heard from anyone from the sale of our purchase. When she was on holiday, a lady called Jade took her place and again, her communication was excellent. Even just updating me at dinner time to say ‘sorry there is no update’ was helpful as it saved me calling them to see if they had heard anything. Would recommend Reeds Rains to anyone!! Especially these two lovely ladies!

Laura · 30 March 2024

★★★★★ 1/5

Trustpilot

Do not I repeat do not use this agent

Do not I repeat do not use this agent! Alison Sidney based in Walderslade has totally given false information on a regular basis on renting a property. She was happy to take £288 holding deposit yet still carried on letting other clients view the property. My son gave all information requested including a guarantor and still she mis lead us into believing that my son and his partner would be moving into the house. This agent lies and takes deposits misleading people totally - stay clear and go with a reputation agent - not this bunch of shafters!

Kim · 7 August 2020

★★★★★ 5/5

Trustpilot

This estate agent’s have been amazing…

This estate agent’s have been amazing from day one the staff I have had dealings with have gone over and beyond caring professional and always there at the end of the phone re help and advice highly recommend !! special thanks to Keren who supported me at all times throughout final sale of the property H E stead

Hazel · 18 November 2021

★★★★★ 5/5

Trustpilot

Reed Rains, Macclesfield

Excellent service from the team, in particular Sue, Zoe and Jaya at RR Macclesfield who recently sold my house for me. From the first point of contact they were polite, friendly, knowledgeable, easy to approach and very professional. They also sold my house within a few weeks and made the whole process easy. I cannot thank or recommend them enough!

April · 3 July 2021