Trusted Agent profile · Doncaster, South Yorkshire

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Moss Properties Doncaster reviews

★★★★★ Excellent

1,793 reviews across 1 platform

White Rose Retail Centre White Rose Way, Doncaster, South Yorkshire, DN4 5FT

Moss Properties's office in Doncaster, South Yorkshire, at White Rose Retail Centre White Rose Way, is rated 4.8 out of 5 across 1,793 reviews on 1 platform, including 1,793 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

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4.8 / 5

1,793

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Moss Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Doncaster office, from every platform, shown as written. First names only.

5/5

Google

⭐⭐⭐⭐⭐ I recently spoke with Qas to arrange a viewing, and he was absolutely lovely to deal with. He took the time to listen, answered my questions patiently, and made the whole process feel easy and relaxed. What I appreciated most was how understanding he was when my baby was being fussy during our call. He was incredibly patient and kind, never making me feel rushed. Even from just one conversation, it was clear that Qas genuinely cares about providing great customer service. Thank you for making such a positive first impression!

Leah · 17 July 2026

5/5

Google

Nickey was lovely, friendly, warm & welcoming. Great showing me around. Didn't feel rushed had time to take everything in. It was immensely helpful that I could have a viewing after work. No other agency has offered that.

Lowenna · 4 June 2026

5/5

Google

Thank you Gemma for all your help with valuing our home. From start to finish, your communication has been amazing and you’ve kept us informed every step of the way. We really appreciate all your support and professionalism, you’ve been fantastic. Thanks so much! Gemma and Andrew

Gemma · 19 March 2026

5/5

Google

I recently had the pleasure of viewing a property at Earlston Drive in Doncaster with Victoria, and I must say that she was an absolute delight to work with. From the moment we arrived, Victoria was warm, friendly, and professional, and she made us feel right at home. She was incredibly knowledgeable about the property and the surrounding area, and she took the time to answer all of our questions in detail. What really stood out to me about Victoria was her genuine passion for helping people find what they were looking for. She went above and beyond to ensure that we had all the information we needed to make an informed decision, and she was always available to answer our calls, emails & texts. Her attention to detail and commitment to customer service were truly impressive, and I would highly recommend her & Moss properties to anyone looking for a letting agent in Doncaster. Overall, I was extremely impressed with Victoria's professionalism, expertise, and friendly demeanor. She made the entire process of viewing the property a pleasure, and I would not hesitate to work with her again in the future. Thank you, Victoria!

Connect · 29 November 2023

Agent replied · 20 November 2023

Thank you Abdullah for your 5-star review based on your experience with Victoria, we appreciate your feedback. -Team Moss

5/5

Google

Spoke to Veronique from Moss regarding payment issue which was showing outstanding she was really quick in getting this resolved. Really happy and pleased with this service that I have received.

Aanchal · 1 November 2025

Agent replied · 1 October 2026

Thanks for the fantastic feedback, Aanchal! We’re pleased Veronique could quickly resolve the payment query and that you’re happy with the service received. We appreciate you taking the time to share your experience. If you need anything else, we’re here to help., Moss Properties

5/5

Google

I spoke with your office with Nickey your lettings Manager about the New Renters Reforms Act and changes .Nickey answered all my questions and gave me very posotive replies and advice on all the matters we discussed.May i thank Nickey for her advice and time

Malcolm · 30 March 2026

5/5

Google

Frances has been amazing from the first viewing all the way to completion. Thankyou for all your support

Alice · 3 October 2026

5/5

Google

Me and my boyfriend enquired about properties in the area as we are looking to buy our first home. Thank you Amy you were so helpful and made us feel at ease x

Illusion · 1 October 2025

Agent replied · 1 October 2026

Hi, thank you so much for your lovely review! We’re so glad Amy was able to make you both feel at ease while exploring your first home purchase. Buying your first home is such an exciting step, and we’re here to support you every step of the way.

5/5

Google

I stayed at this property for some time and I have never had problems with Moss property and recently Nickey was explaining everything concerning our moving out,which I find her being very supportive

Netsai · 22 June 2026

5/5

Google

Great advice & service from Moss Properties. The information given was clear & concise and there was absolutely no pressure. Nickey was most helpful and knowledgeable detailing the benefits between renting and buying. I wouldn't hesitate in recommending Moss Properties.

Patricia · 1 May 2026

5/5

Google

The experience is so interesting.Moor is so professional in their services which much appreciated. I implore Moore to keep it up. I really enjoin the services. Thank you so much Moor Properties.

Abot · 1 October 2025

Agent replied · 1 October 2026

Thank you, Abot! We’re delighted you enjoyed your experience with Moss Properties. Professional service and client satisfaction are always at the heart of what we do, and it’s wonderful to know you value the dedication of our team.

5/5

Google

Christy Hatting was so nice and lovely in her approach to me today when I called to inquire about a certain property situated at stone Arches, York Road Sprotbrough DN4 for let.

Hayble · 1 October 2025

Agent replied · 1 October 2026

Hi Hayble, Thank you for your kind words! We’re so pleased to hear that Christy was able to assist you and make your experience a positive one. We’ll be sure to pass your … More

5/5

Google

I had a good experience with Moss Properties today - Summer was very friendly, helpful and professional and she managed my enquiry with knowledge and expertise.

W · 3 August 2026

5/5

Google

Excellent customer service, Qas was very helpful and efficient in getting myself and my partner booked in for a house viewing, and was more than happy to answer additional questions we had.

Han · 22 June 2026

5/5

Google

Great help with upcoming changes to rental market Nicky was very helpful Thanks

Darren · 13 March 2026

Agent replied · 13 May 2026

Hi Darren, that's amazing to hear! We hope to see you again soon!

5/5

Google

Very easy to deal with. Professional and Cherylin in particular was super helpful. We had been given notice from our landlords they were selling their property and we needed to find a new home quickly and Cherylin from the first phone call we made to discuss the house we now rent was amazing and understood the pace we were looking to work at. She helped with us obtain the keys earlier than usual and arrange our move in dates. She kept us up to date and informed of everything along the way. Which made the whole process a lot less stressful. Thank you 😊

Victoria · 26 August 2023

Agent replied · 20 November 2023

Thank you Ms. Hatswell for your feedback regarding Cherylin's services and your experience at Moss. -team Moss

5/5

Google

Visited Moss Properties today to look at a few rental properties with my partner. Spoke to a lovely woman called Victoria, she couldn’t have done more for us, we sat down with her to discuss rental opportunities and she helped with every question and query we had! Talking to her was like talking to a long time friend, if you’re looking for property advice or just unsure on the next steps then I highly recommend Victoria, she’s a great asset to the team :)

Nintendxm · 26 August 2023

Agent replied · 20 November 2023

Thank you for your 5 star review. We appreciate it! -Team Moss

5/5

Google

I recently transferred my entire Doncaster rental portfolio to the team at Moss Properties and, so far, I've been very pleased with the service I've received. I've been really impressed with the professionalism of the team in dealing with me, the previous letting agents and my tenants. It's been great to see their communications have been transparent and my tenants have been sensitively managed, reassuring them that they will be providing my tenants a fully managed service. On a personal note, I've enjoyed working with the whole team who took time to set up video meetings and walk me through the transfer process and setting up a group chat to keep me informed was a very nice touch! In addition, they have also taken on a new property for me and I've been very impressed in the creative way they have been marketing it using social media as well as the 'traditional' property channels. I would like to thank Victoria, Frances, Zara, Rhiane, the digital media and the sales teams for being very supportive and helping to move everything across to Moss Properties.

Duncan · 26 August 2023

Agent replied · 20 November 2023

Thank you Mr. Kelman for taking the time to leave our team this 5-star review and amazing feedback. We appreciate it. -Team Moss

5/5

Google

Ella was quick to respond and build business relationships, I’m hoping that we can do deals together in the future!

Sara · 1 September 2026

5/5

Google

Really good service, Amy has been amazing and really gone above and beyond to sort out my tenancy. Really responsive and friendliest agent 😊 would definitely recommend Moss Properties! …

Amanda · 1 October 2025

Agent replied · 1 October 2026

Hi Amanda, Thank you so much for your lovely review! We're thrilled to hear Amy was able to … More

5/5

Google

Qasim has been great, helped me with my first flat, answered any questions I had.

Max · 13 February 2026

Agent replied · 13 May 2026

That's amazing! He's really great, thank you!

5/5

Google

Ella has been very helpful throughout, she is a credit to moss and I wouldn’t hesitate to recommend her to anyone

Gareth · 21 August 2026

5/5

Google

Ella was amazing and very professional. She was helping before and during viewing of 2 properties. I do recommend the company- J

Mncedisi · 14 August 2026

5/5

Google

I had a fantastic experience from start to finish. Frances Bowling was incredibly professional and efficient, ensuring every detail was handled perfectly. Her communication was excellent, and she answered all my questions promptly, which …

Muhammad · 13 May 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Moss Properties Doncaster

How many reviews does Moss Properties Doncaster have?

Moss Properties's Doncaster office has 1,793 reviews across 1 platform: 1,793 on Google.

What is Moss Properties Doncaster's rating?

Moss Properties Doncaster is rated 4.8 out of 5 across all 1,793 reviews, and 4.8 out of 5 on Google from 1,793 reviews.

Has Moss Properties won any awards?

Yes. In The Trusted Agent 2026 awards: Moss Properties, Doncaster won Platinum.

Where is Moss Properties's Doncaster office?

Moss Properties Doncaster, White Rose Retail Centre White Rose Way, Doncaster, South Yorkshire, DN4 5FT.

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