Moss Properties reviews

★★★★★ 5/5

Google

I have been looking to buy a new property for myself and Ella has been so helpful throughout my journey. She has always been happy to answer all of my questions and has taken the time to reassure me whenever needed. Much appreciated!

Georgia · 21 August 2026

★★★★★ 5/5

Google

Katie was a great host for our viewing - really friendly and knowledgeable!

Jade · 31 July 2026

★★★★★ 5/5

Google

Nabil Subhani went the extra mile and offered great service!!

Trevor · 17 August 2026

★★★★★ 4/5

Google

Ella has been such a great support . Always ensuring that she keeps me updated and having my back with reminders, She is such a breathe of fresh air . I hope to work more often with you Ella!!!

Audrey · 2 September 2026

★★★★★ 5/5

Google

Excellent service from Melissa at Moss Properties. She was friendly, professional, and very helpful throughout the booking process. Everything was arranged smoothly and clearly, making the experience stress-free and straightforward. Thank you, Melissa, for your outstanding customer service. I highly recommend Moss Properties and appreciate all your help.

Elisei · 1 July 2026

★★★★★ 5/5

Google

After going through a divorce, finding the right home for me and my four girls felt like a daunting task..! Amy made the entire process so much easier. She took the time to truly listen to our needs as a family and worked to help us find …

Marge · 1 October 2025

★★★★★ 5/5

Google

Recently worked with Frances Bowling on a sale file that was prolonged due to a management company. Frances was helpful throughout the transaction and helped to manage client expectations- pleasure to work with

Georgia · 1 October 2026

★★★★★ 1/5

Google

One of your agents contacted me after I added my details to a property search, begging me to give her a 5 star review. 2 months have passed and she's done nothing for me and disappeared after this initial contact. She asked me to include her name. She is called Summer

J · 12 September 2026

★★★★★ 5/5

Google

Nickey is polite, friendly and knowledgeable. Was very informative about TDS seeing that I’m a relatively new landlord. Nothing was too much trouble for her and answered all my questions.

Kathleen · 13 February 2026

★★★★★ 5/5

Google

Alice has been great to work with. We’ve had several viewings with her and she’s always really friendly and informative. We will continue to work with her in the future.

Selena · 13 February 2026

★★★★★ 5/5

Google

Amy has been a wonderful ambassador for you. Nothing is too much trouble, she is consistently upbeat, positive, engaging and informative. Having dealt with other estate agents in the area, I would recommend Amy as an excellent role model for others to follow.

Marcus · 1 October 2025

★★★★★ 5/5

Google

Qas was very helpful and professional. He called me to arrange a property viewing and made the whole booking process quick and easy. Really appreciate his help and great customer service. Highly recommend! ⭐⭐⭐⭐⭐

Tee · 20 August 2026

★★★★★ 5/5

Google

I recently secured an apartment through Moss Properties with the assistance of Zara, and I couldn't be more impressed with her service. Zara's professionalism and dedication made the entire process smooth and stress-free. From the initial inquiry to signing the lease, she was always prompt in responding to my questions and concerns. Her attention to detail ensured that every aspect of the transaction was handled efficiently. Zara's expertise and guidance were invaluable, and I am grateful for her assistance in finding my new home. I highly recommend Zara to anyone in search of reliable and trustworthy assistance in the housing market.

Esther · 18 March 2024

★★★★★ 5/5

Google

Mimat was exceptionally professional and knowledgeable about the specific property i went to view. She managed the viewing efficiently and was excellent at answering all my questions thoroughly. I particularly appreciated her proactive …

Ugomma · 17 November 2025

★★★★★ 5/5

Google

Thank you Roman, you are amazing ver kind , helpful.

Elif · 31 May 2026

★★★★★ 5/5

Google

Excellent! Alice is great - friendly, helpful and always quick to respond. Made the whole experience really smooth. Highly recommend!

Ra · 13 March 2026

★★★★★ 5/5

Google

Amy was a very friendly and helpful member of the team when I phoned the office and enquired about a property. She was very informative, well spoken and all in all just great to deal with. Thank you!

Danny · 1 October 2025

★★★★★ 5/5

Google

Alice was friendly, informative, and prompt in addressing the issue both before and after the viewing. She demonstrated strong professionalism throughout the process.

Kabita · 13 February 2026

★★★★★ 5/5

Google

Summer dealt with my case in most professional manner customer could expect. Perfect and clear communication as well as understanding of individual circumstances. Well done and thank you Summer.

Artur · 18 August 2026

★★★★★ 5/5

Google

We recently engaged with Rhiane at Moss properties when viewing our first house with them, despite searching the market for the last 2 years. Rhiane was quick to understand our requirements and persuaded us to a view a property which was slightly outside of the locations we had been looking in, and to our surprise, it was exactly what we were looking for! Furthermore, Rhiane has been super helpful throughout the process of viewing and, and even now with the purchase. Couldn’t have asked for anyone better!

Omara · 28 January 2024

★★★★★ 5/5

Google

I just wanted to say a BIG THANK YOU to Rhiane and Zara. For making my experience of buying my first home so simple. You can see they really enjoy thier job and made us feel really welcome. Thier service and professionalism is excellent and a real credit to Moss. I do hope the business recognises it's colleauges through practical recognition whether it's career progression or pay. Either way, I would definitely recommend to first time buyers. Thanks again. B Singh

B · 28 January 2024

★★★★★ 5/5

Google

Purchased a property through Moss Properties, Frances was brilliant to deal with throughout the process. Very helpful, ensured the process continued moving forward, and provided quick responses to any questions we had.

James · 17 November 2025

★★★★★ 5/5

Google

Thanks Nickey The service was prompt and professional and your knowledge of the area was very helpful in my decision making Will certainly be back to you and the Moss team on the next acquisition

Barry · 1 July 2026

★★★★★ 5/5

Google

Me and my husband have recently sold and bought a house with moss and our agents were Rhiane and Fran. From the minute we signed up to sell with them we were put in a chat which they were both highly responsive in throughout the whole process with daily contact (minus their working hours and even then sometimes they would go above and beyond to respond even this though is mot expected) answering all the questions we had, keeping us informed with viewings and the process that comes along with selling. They were quick to get us a viewing and an offer, all within around 7 days of putting it on the market, they knew exactly who to contact and we sold the house after only two viewings. There were many bumps in the road. No fault of rhiane or frans but extenuating circumstances with the buyers which delayed the process slightly and meant there were various avenues to go down to ensure this sale went ahead, but through it all Fran and rhiane went all out doing their best and going above and beyond to make sure we were up to date, informed and that all avenues were pushed to make this process as quick as possible. We were on a very very tight schedule to get this sorted and despite it all, we met our deadline and that wouldn’t have been possible without these two ladies. I defiantly wasn’t the easiest client to work with, very pregnant and hormonal Alongside the stress that comes along with selling a house as it is, they absolutely smashed keeping me in check with respect and understanding. I would highly highly recommend these ladies and thank you so much for everything you did for us!!

Natalie · 29 December 2023