Every review we hold for the Doncaster office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWe have been in our new home now for…
We have been in our new home now for coming up to a year. The house is lovely and couldn't have wanted more. Our snagging list has been relatively small so far and we are finally getting all the bits sorted. I've found both the site staff and office staff very helpful. I will be pleased when Harron have left the site so we can have a proper road but other than that I can't complain.
James · 7 February 2020
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron Home. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotExcellent Customer Service
I am in the process of buying my new home at Heritage Green. I cannot fault the service i have received so far from Penny, Janette, and Matt. I have received regular updates by phone and email on the process of my house build. My son even commented on how good your customer service is as he is buying on another site and has received nothing in comparison
Alison · 15 December 2021
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotForge Green Killamarsh Plot 50
John · 6 June 2026
★★★★★ 5/5
TrustpilotThis Really is the wow factor
I visited Hockley Croft last week and wow what a stunning development it was clean and the show homes were amazing I am looking forward to meeting the sales team and reserving my home next week I had a brief chat with Michelle who was busy doing a reservation so make sure you call ahead to make an appointment if you are wanting to buy
Carey · 9 May 2022
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotForest Reach harron homes
We bought our home in September 2020 ...Its been a pleasure settling in ,weve found our home very economical to run and the few snags that needed doing are in the process when lockdown over .The building team with Paul and Chris have produced a great place for us to have our forever home ,From start with sales office team to finish I would recommend Harron Homes .Plot 18 Heather and John
Heather · 11 February 2021
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron Home. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 1/5
TrustpilotContact is so poor!
In response to you....Yes the concerns have been raised with customer care. Yes I got an acknowledgement email of this and was told it was being passed to the sales team.No, you haven’t bothered to reply. No you haven’t refunded my £500 reservation fee. Before replying on here to say I’ve raised concerns with them, I suggest someone responds to my complaint. If not I will have no choice but to file county court action.
Rebecca · 31 March 2020
Agent replied · 10 June 2024
Thank you for your message. Your reservation fee will be refunded and our team will be in touch directly to confirm this. Many thanks.
★★★★★ 5/5
TrustpilotWe dropped into Thoresby Vale without…
We dropped into Thoresby Vale without an appointment and were welcomed by Michelle and Meryl who let us take a look around the showhomes. Immaculately decorated, the showhomes are lovely. Michelle and Meryl are both incredibly knowledgeable about the development and homes and were happy to answer any questions we had, or find out answers for us.
Vanessa · 28 February 2023
Agent replied · 10 June 2024
Hi Vanessa and thank you for taking the time to leave a review. It’s great to hear about your experience at Thoresby Vale. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 3/5
TrustpilotAfter sales repairs shocking I have…
After sales repairs shocking I have spent the last 6 months making numerous phone calls almost begging for snagging and repairs to be completed even within less than a year of moving in. You can take time off work and no one turns up no one notifies you So good luck
Mike · 21 August 2023
Agent replied · 10 June 2024
Hi Mike and thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. Our team is liaising with you at present to find a suitable resolution. If you have any further queries we would urge you to contact our customer care team on northmidlandscustomerservices@harronhomes.co.uk.
★★★★★ 1/5
TrustpilotForest Reach!!
Forest Reach!!First moved in July 2020 First two weeks couldn’t do enough After that 3 different site managers. customer care is absolutely appalling, the amount of snags we are still left with us shocking. Speaking with head office gets you no where. I wanted to take my complaint further I get given loads of excuses and false promises. If I had the chance again I would never buy from harron.
Rachel · 14 June 2021
Agent replied · 10 June 2024
Hi Rachel and thank you for taking the time to leave a review. We understand your concerns and would like to take the time to reassure you that we take customer feedback very seriously. We have passed this information on to the relevant team and if you have any further enquiries, we would urge you to contact our North Midlands customer care team. Thank you.
★★★★★ 5/5
TrustpilotI have had a really positve experience…
I have had a really positve experience with harron homes Charlotte and Sarah have been brilliant they always updated me o. Wots up super friendly and helpful. Richard the site manager has been amazing nothing too much trouble , house lovely , couple of teething g problems but all sorted
Vicky · 11 September 2023
Agent replied · 10 June 2024
Hi Vicky and thank you for taking the time to leave a review. It’s great to hear about your experience with Harron Homes. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotBrierley Heath
Brierley Heath - Stanton HillOutstanding service and excellent build quality, Sales rep Julie was amazing from start to finish.
Richard · 10 December 2021
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 4/5
TrustpilotWe’ve just reserved our home with…
We’ve just reserved our home with alistar at forest reach site Mansfield . He’s been absolutely fantastic with helping us find our new home and I cannot wait to go back to pick our options for the house . He’s very welcoming and answered any of our questions on the house , the build or the buying process . I look forward to starting our journey with harron homes Alex & Scott
Alex · 4 December 2020
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotGreat experience with Harron Homes.
Great experience with Harron Homes when reserving a plot. Charlotte and Amanda have been extremely supportive and have helped us throughout the proccess, answering all our questions and making the whole experience really easy to navigate through. We recently had our meeting to choose our options and upgrades and, again, they were fantastic. We are really happy with the team in Shipley Lakeside.
Manuel · 24 June 2022
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 1/5
TrustpilotBought a luxury home from harron homes…
Bought a luxury home from harron homes in 2020 on hokley croft in boroughbridge there were several major faults with the house and after 24months of being ignored and with no reasonable effort to correct the defects we have had to spend over £6000 to fix the problems this company is a utter disgrace DO NOT BUY from HARRON HOMES!!!!!!
James · 20 October 2022
Agent replied · 10 June 2024
Hi James and thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously.
★★★★★ 5/5
TrustpilotAfter my visit to Far Grange Meadows in…
After my visit to Far Grange Meadows in Selby I was compelled to leave a review this is not my normal practise .I am looking to buy next year .I was greeted by Jon in their marketing suite he was very polite and very helpful.The show homes are beautiful and are presented to a very high standard.Thank you .
Jimmy · 26 November 2022
Agent replied · 10 June 2024
Hi Jimmy and thank you for taking the time to leave a review. It’s great to hear about your experience at our development, Far Grange Meadows. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotReally great experience with Sandra
Really great experience with Sandra, always felt at ease and knew exactly what was happening with no pressure.House is lovely and we were treated very nicely!
Rachael · 7 March 2020
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 4/5
TrustpilotDe Maulay Manor
De Maulay ManorLiz and Jeanette have both been brilliant so far and we feel well supported in planning to purchase a property. We are still at early stages but we are pleased with the customer service so far. Thanks. Ambrose
Ambrose · 4 April 2024
Agent replied · 10 June 2024
Hi Ambrose, and thank you for taking the time to leave a review. It’s great to hear about your experience at De Maulay Manor. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotWe Bought a new house (The Ingleton) at…
We Bought a new house (The Ingleton) at Manor Farm In snaith. Rebecca the sales lady was absolutely brilliant from start to finish, very friendly and super helpful, nothing was too much trouble. We’ve had some snagging but, that’s normal on a new build. When letting the site manager Noah aware of this he made sure the issues were sorted in a very quick and professional way. We love our new home.
Sarah · 29 August 2020
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron Home. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 1/5
TrustpilotDO NOT under any circumstances purchase…
DO NOT under any circumstances purchase a house from these utter cowboys! The only thing worse than the build quality is their ability and desire to sort the endless list of issues and problems (sometimes serious).It seems that having lived in house for over 5 years we have been informed by the council that they haven't actually ever received a completion certificate!!!Plot 8, Farriers Way
Rob · 27 January 2022
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. Please contact our Yorkshire customer care on yorkshirecustomerservices@harronhomes.co.uk.
★★★★★ 1/5
TrustpilotAmazing at being cowboys
I have to to say how amazing Harron homes are..... at being horrifically bad at not only building homes but laying roads too. We've been at the Castleford site now for 3 years and not only are the roads unfinished, scattered with pot hole & raised drains, the drains under the roads are collapsing too. Customer services are also great..... at deleting comments, reviews & pleas for help!
Laura · 22 July 2021
Agent replied · 10 June 2024
Hi Laura and thank you for your review.Our teams are keen to assist you further but in order to do this it is recommended by Trust Pilot that we audit reviews in order to verify that they are from genuine home buyers.Unfortunately using the information provided, we’ve been unable to locate your details on our database, therefore we have sent you a private message via Trust Pilot through which you can provide your full details so we can assist you further.Many thanksHarron Homes
★★★★★ 5/5
TrustpilotEasy, problem free :)
We have just moved into our house at Thorpe Meadows and could not be happier with our experience from start to finish. Everyone was really helpful and made the whole process go so smoothly. The house is everything we wanted and more and the staff here are really friendly!
Ellie · 3 September 2023
Agent replied · 10 June 2024
Hi Ellie and thank you for taking the time to leave a review. It’s great to hear about your experience at Thorpe Meadows. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 1/5
Trustpilotkeep your money and stay away
Had our harron home almost 2 years. Still got all our snags unresolved. Terrible company. 6 months on from first reporting it and our roof is still hanging off and not yet fixed. Site managers keep telling us “roofers aren’t working” Even though we see them on site. The site office tell us to email so we do and get ignored. Absolute cowboys. Do yourself a favour and don’t buy one.
Emily · 21 August 2020
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. We have been advised that our customer service team has been in contact. If you have any further enquiries, please email northmidlandscustomerservices@harronhomes.co.uk. Thank you.
★★★★★ 5/5
TrustpilotFantastic customer service
We have just purchased our beautiful new Harron home at The Brambles Retford, fantastic customer service from Penny and Karen in the sales office and great communication from Paul and Simon on site. Build quality is amazing, one of the best new build properties I have experienced! 100 percent recommend.
MARK · 9 July 2023
Agent replied · 10 June 2024
Hi Mark and thank you for taking the time to leave a review. It’s great to hear about your experience at The Brambles. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback on to the team. Thank you again!
★★★★★ 5/5
TrustpilotBisthorpe Chase
On our first visit to Bilsthorpe Chase marketing suite we were greeted by Hannah who was friendly and knowledgeable, she directed us to the show home which was immaculately presented.Hannah’s customer care is outstanding.
David · 18 June 2024
Agent replied · 24 August 2024
Hi David, thank you for taking the time to leave a review. It’s great to hear about your experience at Bilsthorpe Chase. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team! Thank you again!
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