Harron Homes Doncaster reviews

★★★★★ 1/5

Trustpilot

Avoid at all costs - Terrible company

Don't, Don't, Don't buy a Harron Home. The quality of the finish of our house is disgusting. I am too embarrassed to invite guests around. Been chasing Harron for two years now and still not complete, rather than getting on with fixing it, you are left continuously chasing them. The customer service team is a joke. This is the ONLY house builder I know that has to employ dedicated builders to rectify the issues on new homes. I know three other people that have purchased new homes. One from Strata and Persimmon and one from Harron. The first two had issues resolved within 6-8 weeks. The Harron purchase was over 18 months before complete. Avoid at all costs unless you are happy not having a finished house for several years and are happy to go to court to get issues resolved.

Jenny · 6 April 2019

★★★★★ 5/5

Trustpilot

Royal wells Park

Royal wells ParkI’ve recently moved into plot 91 and after reading a forum about this site I was most concerned that I would be waiting months for any snagging or queries that I had. I have to say that Matt the recent new Foreman couldn’t be any more helpful and accommodating, he’s gone out of his way to make sure my move went smoothly and I was happy with everything, it’s just a pity he wasn’t here longer.

Julie · 29 January 2020

★★★★★ 1/5

Trustpilot

Add at least 6 months onto your anticipated move date

I bought a part exchange property with Harron Homes that meant I was waiting on a plot to be completed at Devonshire Gardens. Per my memorandum of sale, this should have been completed by Aug-Sep however the actual completion ended up being the 31st January, 5+ months later than we had been told. At the end of September I was told I'd be moving in Mid October and got withing two weeks of this moving date before they pushed it back 6 weeks. They then proceeded to keep on letting me get within a couple of weeks of moving before pushing it back another few weeks. The reason given for delays was admin errors. My experience of dealing with Harron homes was pretty shocking and not even the MD really gave a toss about the delays. According to some of the employees I spoke with, delays were simply the Harron Way.In summary, I'm sure the houses are lovely, but don't expect to be in the house on time. Add about 6 months onto what they tell you and then expect a long drawn out process of incompetence and not existent customer service.

Tom · 4 February 2019

★★★★★ 1/5

Trustpilot

Don’t buy a house from this company

Don’t buy a house from this company. They have unethical and ruthless sales procedures which could leave you high and dry like we experienced. We were given a very ambitious 6 weeks to complete with a chain and got to 7 and a half weeks and they pulled the sale just before Xmas and then offered the same house for £30k more than we agreed. Even though we had completed everything ready with the solicitors and paid for a deposit and a valuation fee, and still to come, solitors fees. These are all things, with the exception of a partial refund only on the deposit, that Harron are refusing to reimburse. Their attitude and position was entirely justified on “incentives” and did not include responsibility for stress caused and unreasonable inflexibility. We were completely missold and are considering legal action. They gave us no clear warning that they would pull such an audacious trick. The company and management are greedy and totally manipulative and who do not care one bit about the customer, only in profit. Walk away find somewhere else to live. They will run you over with no care or compassion for what they cause. Seems from other reviews on here it they do not care or compensate when they are late either. A selfish profit only seeking developer with no compassion for its customers.

Neil · 2 January 2019

★★★★★ 1/5

Trustpilot

Awful House Builder

The whole experience of dealing with Harron Homes is a nightmare, we were treated so badly during the build and even though the house was 5 months late we were rushed in at the end and not allowed to inspect the house so consequently we have over 60 faults with the house some of which are serious.We have been in the house 2 months and it looks like a bomb site with most rooms having to have plaster work done, walls redone as they are not plumb, doors are warped and not fitted correctly and and all the sockets and switches have been replaced as the original ones which we paid £1400 were basically garbage. We are having to change the bath at our expense as the one they fitted is cheap and nasty and the plumbing work looks atrocious. Sorry I can’t think of anything good about them so I strongly recommend to anybody thinking of buying a property from Harron Homes DON’T DO IT !

Mark · 28 November 2018

★★★★★ 5/5

Trustpilot

Thank you Harron homes for building me…

Thank you Harron homes for building me a beautiful home great experience for start to finish sales have been fantastic and so helpful and the site team are just as brilliant and always there to help if any problems should arise.Shipley lakeside is fantastic family location to live and a must place to check out if think of buying a new quality home .

Michael · 10 September 2022

★★★★★ 5/5

Trustpilot

Victoria Heights

Jacquie and Gary at Victoria Heights have taken a lot of the stress out of moving home, and gone above and beyond in ensuring our requirements and expectations are met.

Ken · 21 November 2024

★★★★★ 1/5

Trustpilot

I have a loose newel post and they came…

I have a loose newel post and they came inspect for the first time and said yes , it is faulty and need to be repaired. the guy said he will arrange someone else to fix. For second time, they sent their guy to repair , they said they cant do anything is normal nothing wrong .. and mentioning the first guy been redundant and therefore he just said anything bad to the company. As it is not convincing, I said to them that they need to do the final checking and provide me a statement in writing if they think the newel poll is fine . They refused to provide me a warranty statement and said nothing they can d. I work in a consultancy firm and I have checked with my building surveyor , the newel poll definitely not right . Harron homes just try to avoid any big problems or they cant even repair or fix them i believe.

Ethan · 1 November 2018

★★★★★ 5/5

Trustpilot

Laughton Gate

We just wanted to share our great experience so far that we have had from the sales team at Laughton Gate, Joanne and Julie have been amazing by helping us reserve our dream home. We couldn’t be happier, and can’t wait to move in to our new home. The ladies are a credit to Harron Homes. Thank you!

Owen · 8 April 2023

★★★★★ 1/5

Trustpilot

The most dreadful company in existence. AVOID.

Harron Homes are the worst company I have ever dealt with. Avoid this company like the plague. Just google Harron Homes reviews to see that this is not a unique opinion of them. I'm shocked this is only the second trust pilot review (and not surprised they haven't claimed the trustpilot page and invite customers to review).Pre-sales team lied about anything and everything to make the sale.Site team were rude, stand offish and constantly lied about appointments they had 'booked' for snagging to be completed - resulting in lots of lost days of work waiting for them etc.Customer 'service' team is absolutely dreadful - will try anything and everything to make sure they do not attend to snagging issues (we have been chasing some for over 2 years which are still not resolved). They hope you will get bored of ringing them and reiterating your story to every person at the company - they do not record their calls so anything said over the phone they just simply say 'we have no proof we said this'. Even if you send them the e-mail proof, they just wait a few weeks without action and when you call back you re-start the process sending the proof.I'm bewildered by how a company with such a terrible service, product and standards can be allowed to continue trading in this day and age. Cowboys, liars and thieves.

Jon · 24 September 2018

★★★★★ 5/5

Trustpilot

We have just bought a house at fixby…

We have just bought a house at fixby and Jane has been absolutely amazing and extremely helpful with everything. Thank you so much.

Aman · 3 September 2021

★★★★★ 5/5

Trustpilot

Great community support with playgroup’s Easter Egg Hunt

The team at The Hawthornes supported the local playgroup’s annual Easter Egg hunt. They put together Easter activity packs and Easter Eggs which went down a treat with the children. Caroline and Jeanette organised this and made sure that everything was in place for the day. Here’s to working together as a team again in the future! #communitysupport

Carlton · 2 April 2023

★★★★★ 1/5

Trustpilot

They say they sort out most snagging…

They say they sort out most snagging issues within 28 days. We moved in nearly 3 years ago and still have over 25% of defects outstanding.Beware! Once they have your money, they do not want to know you.

Alan · 8 July 2024

★★★★★ 5/5

Trustpilot

Jan Clarke at High Gables Pocklington…

Jan Clarke at High Gables Pocklington was extremely considerate and professional when dealing with my wife and I. She was really helpful with answering any questions.

Neil · 8 December 2020

★★★★★ 5/5

Trustpilot

We are well pleased with the care and…

We are well pleased with the care and attention that Harron Homes gave us when reserving a plot on their Paddock development in Wickersley. This was mainly down to the professional and friendly way in which Julie, the sales consultant dealt with our questions, of which there were many and nothing was too much trouble for her. Thanks for all your help Julie! Al & Moe

Customer · 9 May 2022

★★★★★ 5/5

Trustpilot

One week in and we love our new home

One week in and we love our new home! From the start of our moving in journey Tracey, Sandra and Christie have always been on hand, helpful, supportive and informative.Ricky has provided us with all the information and knowledge needed when moving into a new home. He has over seen all our issues without fuss and with urgency.Over all we have received a great service and a warm welcoming to over new home.

Lucy · 27 February 2021

★★★★★ 5/5

Trustpilot

Julie @ Heritage Green, fantastic service

Visited Heritage Green and was welcomed and looked after by Julie. Fantastic service with a above and beyond approach. Julie is a true asset to Harron Homes. Thank you.

Gurdeep · 15 December 2019

★★★★★ 5/5

Trustpilot

Nevison's Fold

Nevison's Fold - Janette, has been invaluable in terms of the sales process, going above and beyond to ensure things are sorted and progressing smoothly. Our experience has been positive to date, and we're hoping that this trend will continue through the construction phase and even after sales.

Tunde · 6 December 2023

★★★★★ 5/5

Trustpilot

Sales executive very helpful and knowledgeable

Sandra was really helpful and knowledgeable regarding the showhomes we visited in Selby on 9 June 2022.

Mark · 10 June 2022

★★★★★ 5/5

Trustpilot

Oaklands Heaths fabulous staff

We have reserved and are in the process of exchanging contracts for a house on the Oaklands Heath development. Jacquie and Debbie have been amazing and extremely helpful and looked after us. Amazing hospitality and as first time buyers we’ve found their honest attitude fabulous and can not wait to move into our new home which has some gorgeous features which were picked out by Jacquie herself! A big thank you to the wonderful ladies

Bano · 18 July 2020

★★★★★ 5/5

Trustpilot

We have been really well looked after…

We have been really well looked after by Jo at Thorseby Vale. She has guided and helped us throughout the process of reserving our new home. Looking forward to the next stage 😊.

Krissmid · 17 September 2024

★★★★★ 1/5

Trustpilot

NHBC resolution meeting

I was supposed to have a resolution meeting today with Harron homes and the NHBC. Guess what Harron homes never showed up. They didn’t even have the decency to contact myself of the NHBC member of staff to inform us they couldn’t make it. Don’t buy from this company. Harron homes, You are well aware of who I am and what issues you me poor company has left my family with.

Dan · 26 June 2021

★★★★★ 5/5

Trustpilot

A professional service and great…

A professional service and great knowledge of the property and surrounding area. Thank you to Caroline for the information.

Simon · 20 February 2022

★★★★★ 5/5

Trustpilot

We have been in our new home now for…

We have been in our new home now for coming up to a year. The house is lovely and couldn't have wanted more. Our snagging list has been relatively small so far and we are finally getting all the bits sorted. I've found both the site staff and office staff very helpful. I will be pleased when Harron have left the site so we can have a proper road but other than that I can't complain.

James · 7 February 2020