Every review we hold for the Doncaster office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotTop Quality and Friendly
We are a few days away from moving in and Harron Homes / the De Maulay Manor site team have been fantastic. Jeanett has been so lovely to deal with and always has time for any questions or quick visits we have needed, and goes out of her way to get to know you as people not just customers.Paul was really friendly and helpful throughout all the build stage, and recently Joe gave us an excellent home tour with useful instructions. We cannot wait to move inSara & Anthony
Sara · 26 October 2024
Agent replied · 10 June 2024
Hi Sara and thank you for taking the time to leave a review. It’s great to hear about your experience at De Maulay Manor. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
Trustpilot5 Star service ⭐⭐️⭐️⭐️⭐️
Myself and my partner recently attended the De maulay Manor Haron home sales office for a scheduled appointment with Jeanette.We originally had the intention of looking at one of the three bed houses on the site. Which Jeanette showed us around the show home. after a detailed conversation and a thorough walk through, she helped us realise that our needs and wants were more than what the mawsley had to offer. Nevertheless the house was amazing! We could not fault the service Jeanette provided for us as she was attentive and made sure no stone was un turned. She understood exactly what we wanted and navigated us through all possible options for us to explore, regarding getting our first Harron home. This gave us new insights and information, and we can not wait to begin our process with Jeanette. Thank you so much Jamie & Aron
Jamie · 25 October 2024
Agent replied · 22 November 2024
Hi Jamie and thank you for taking the time to leave a review. It’s great to hear about your experience at De Maulay Manor. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotWe are currently in the process of…
We are currently in the process of purchasing our new home through Harron Homes, and the experience so far has been fantastic! From the moment we reserved our plot, everything has gone smoothly, thanks in large part to Michelle at Simpson park.Michelle has been amazing, friendly, helpful, and incredibly knowledgeable. She guided us through every step of reserving the plot, making sure we understood everything and were comfortable with our decisions.Although we are still waiting for the house to be completed, we already feel confident we’re in great hands. If the rest of the journey is anything like the process so far, we’re sure it’s going to be an stress-free and enjoyable experience.Thank you, Harron Homes and Michelle, for making the first part of our journey such a positive one!
Maddison · 6 October 2024
Agent replied · 22 October 2024
Hi Maddison and thank you for taking the time to leave a review. It’s great to hear about your experience at Simpson Park. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotA long overdue review for Ann Lawler at…
A long overdue review for Ann Lawler at Brierley Heath. Ann has been fantastic throughout the entire process of buying (again) with Harron. This simply would not have been possible without Ann's helpful, positive attitude. She worked tirelessly to get the deal that worked for us, over the line. During the build we dropped by the office many times (and still do), and Ann was never too busy to chat to us and answer any questions we had. While we're hoping not to move again anytime soon, if we did we'd be extremely happy to get someone half as good as Ann. A credit to Harron!
Tim · 20 September 2024
Agent replied · 22 October 2024
Hi Tim and thank you for taking the time to leave a review. It’s great to hear about your experience at Brierley Heath. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotFriendly and helpful Staff
We have met with quite a number of Harron Homes’ Staff and they have been friendly. We met Sylvia at the Holmewood office last year and she has given us a memorable experience. She is so professional and good at what she does. The way she celebrate our wins and how she handles and presents issues when we feel disappointed. She didn’t just show us how to get our first house. She held our hands throughout the process. Thank you, Sylvia. Thank you Harron Homes
O.J · 9 March 2026
Agent replied · 7 June 2026
Thank you for taking the time to leave this review, our team will be delighted to hear your feedback. We hope you continue to love your home and the community around you.
★★★★★ 5/5
TrustpilotAnn @ Brierley Heath 5⭐️⭐️⭐️⭐️⭐️
This review is solely about Ann Lawler...while the house we have purchased is beautiful, we wouldn't have purchased if it wasn't for Ann.She's consistently goes above and beyond for her clients. Ann is a credit to Harron Homes and a fanatic asset to their business. We looked around a few sites (different builders) and we never got that "it's the one" feeling. However after spending 30 mins with Ann we made our decision and we can't wait for move in day! Ann thank you for everything and if you ever fancy selling cars instead of houses....let me know!
Chris · 16 September 2024
Agent replied · 22 October 2024
Hi Chris and thank you for taking the time to leave a review. It’s great to hear about your experience at Brierley Heath. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 2/5
TrustpilotThings aren't good at the Hawthorns
My wife and I were looking to move into the Snaith or Carlton area and I had been advised that there may be a good deal to be had at the Harron homes Hawthornes estate in Carlton, so today we set out to take a look, we didn't initially call into the sales office as we wanted to get a feel of the estate, unfortunately our first impressions were not good at all. The road as you drive around the estate is awful, I would say if you don't have a 4x4 or SUV you will lose a tyre or two over time, we drove down Vincent Street and turned right where we were met with a fenced off area that was very overgrown with 4 foot high weeds, this actually turned out to be plot 101, one of the plots we were interested in, and through the weeds you can actually see the foundations, it's quite strange that Harron would allow an estate that they are still developing get into such a way. There was also scrapped windows and doors dumped on the car park next to the weed bed. We bumped into a resident who advised us the site has been closed for months and no one is managing it, which explains the condition of the site. I am sure there is a rational explanation, but do Harron actually thing that leaving a development in this way, uncared for & weed infested will sell houses? No, well not to me anyway. Get a grip Harron and get the Hawthorns Estate tidied up!
Carl · 25 August 2024
Agent replied · 22 October 2024
Hi Carl and thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. Please rest assured, we have liaised with our site team to resolve this.
★★★★★ 1/5
TrustpilotI've seen better build quality in a lego set
Buying a harron home is hands down the single worst financial and emotional decision.
Do not be fooled by almost perfect show homes or the slick sale pitches. The reality is a living nightmare built on shoddy craftsmanship, cheap material and a total lack of human deceny.
It feels like they just handed a bunch of tools to people and said "here you go"
The customer service team are a black hole of neglect. Once they have your money you cease to exist.
Emails disappear as if they work for MI5, broken promises and lies - on the odd occasion someone comes to fix a snag, they either turn up late, not at all or do a bodged patch up job.
They have zero accountability and will blame you before they even take responsibility for their own subpar work.
They are damaging to people's quality of life and mental health and will end up sending someone to an early grave.
An absolute joke.
Anonymous · 10 October 2026
★★★★★ 5/5
TrustpilotWe would like to take the opportunity… to thank the Harron Homes team
We would like to take the opportunity to say how happy we are with our new Harron home.
From the initial purchase through to moving in and settling into our new home, we have been extremely pleased with the overall experience. The quality and finish of the property have been excellent, and it is clear that a great deal of care has gone into the construction and finishing of the house.
We particularly appreciate the thought that has gone into the layout and design of the home. It is practical, modern and has given our family everything we were looking for in a new home. The house feels well built, comfortable and has quickly become a place that we are very proud to call home.
The Harron Homes team have also been friendly, approachable and helpful throughout the process. Any questions we have had have been dealt with professionally, and we have always felt that our concerns were listened to.
Overall, we are extremely happy with our Harron home and would have no hesitation in recommending Harron Homes to anyone considering buying a new property. We are very pleased with the quality of our home and, most importantly, we are enjoying living in it
Website · 7 October 2026
★★★★★ 5/5
TrustpilotBrierley Heath plot 61!
What if we hadn’t of popped in for a ‘chat’? We wouldn't be in our absolutely beautiful dream home (don’t get me started on the dreamy views) and we couldn't have done it without the incredible Ann. She made the whole experience stress free and positive. Anything we needed sorting, she’d sort it. Any questions were answered instantly. She knew how important this move was not just for us but for our little girl and we cannot thank her enough. Everything was perfect from start to finish, harron would be lost without Ann, a real asset but also such a wonderful person! And thank you to Todd too, absolute top bloke and answers any questions you have, again a real asset to Harron! Thanks again!
Lee · 15 August 2024
Agent replied · 24 August 2024
Hi Lee, thank you for taking the time to leave a review. It’s great to hear about your move to Brierley Heath. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotMy journey with Harron…
My journey started with Harron initially many months ago when I decided it was time to move on. I have dealt with a number of different staff along the way. My involvement with them took off in April when my purchase was agreed. For 4 months I have felt very comfortable with the process ( having not moved for 40 years) and Rachel has been a constant source of support. She has chased my solicitors and those belonging to my chain in order to obtain a speedy completion. Would recommend them to anyone.
Christine · 12 August 2024
Agent replied · 24 August 2024
Hi Christine, thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron home. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotAnn is fantastic at Brierley Heath
We came to view the Brierley Heath development just for a look, but was shown not only the show homes but were taken up to some of the semi-built homes to view and fell in love with a plot! Ann was fantastic throughout the whole process, very knowledgeable and kept us up to date with photos of our house being built until completion. The part exchange process was easy, and Ann was able to help with any questions we had!
II · 28 July 2024
Agent replied · 24 August 2024
Hi and thank you for taking the time to leave a review. It’s great to hear about your experience to a brand new Harron home at Brierley Heath. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotI have just moved into a new harron…
I have just moved into a new harron home at Riverdale Park. Wow what a fantastic service advice and support i have received from Penny in the sales office. Without her help and support I could not have managed to get here. I couldnt be happier or praise her enough and i am thrilled and looking forward to my new life here. Thank you to Penny from my first visit I was impressed and no other builder had done that for me all the team have been great.Brian Plot 11
Brian · 26 July 2024
Agent replied · 24 August 2024
Hi Brian and thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron home at Riverdale Park. Our teams are always working hard to deliver the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotLiz Cooper - Wyndthorpe Chase!
A massive thank you to Liz Cooper at the Wyndthorpe Chase development. We are first time buyers and I had spotted an unavailable plot online due to not being released yet. Myself and my partner went to have a look around the development and Liz took us into both a house that was a blank canvas and one that was fully furnished. This gave us such a great insight into the size and space of the house and what it would look like finished. As first time buyers we didn’t have all the knowledge to hand but Liz gave us some great advice on mortgage brokers, financial advisors and how to get going on our purchase. On the same Sunday I was able to speak to the advisors she had suggested and get the ball rolling for a mortgage in principle to purchase our first home. In the meantime Liz managed to get the developers to release the plot that we wanted early so that we could reserve and buy as soon as we had confirmation. Liz got us our perfect first home at an amazing deal and has since continued to provide support advice and check in on our progress with buying our home. We cannot wait to go back to the development and get picking our home features! The new builds come with so many great benefits and so many choices to choose from when it comes to kitchens carpets etc. I don’t think this process would have been as quick, easy, nice & enjoyable without Liz! We would love to see her be rewarded. Thanks Liz, Laura & Branden!
Laura · 19 July 2024
Agent replied · 24 August 2024
Hi Laura and thank you for taking the time to leave a review. It’s great to hear about your experience with Harron home at Wyndthorpe Chase. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback on to Liz and the team. Thank you again!
★★★★★ 5/5
TrustpilotThe Amazing Ann
We would like to say a massive thank you to Ann at Brierley Heath Harron Homes. Ann went above and beyond to make buying our new home alot less stressful than it could have been. Ann was extremely helpful from the very beginning and is still there for us, (even though we are now living in our dream home).Thanks again Ann you've been amazing and we really appreciate everything you have done for us.You are a real asset to Harron Homes.
Ian · 18 July 2024
Agent replied · 10 June 2024
Hi Ian and thank you for taking the time to leave a review. It’s great to hear about your experience with Harron Homes. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 1/5
TrustpilotFRONT DOOR REPLACEMENT
September/October 2023 I kept complaining about my front door. A number of work men came out and the problem was never resolved. Then 2 more men came replaced one by one all the workings on the door. There was still a problem. The site manager ordered a new door. NOV2023. I was told 3 months. I kept getting told it was not ready and we don’t fit doors in this weather.On the 16th May totally annoyed by now. I’m informed they want to send the door company out. I was not happy. 7 months now. I asked to speak to Tracey head of customer services that morning16/05. I rang back in the afternoon and she’d gone home. I left a message for her to ring me the next morning and I still have not heard from her. I put in a formal complaint in the sales office about it. As of today 03/06 I’ve not heard from Tracey head of Custer services or anyone else. Now my brother lives with me and he is autistic. So when he can’t lock the door or one of the other problems we have with the door. He goes into melt down because it’s his safety. It’s myself and his work that has to deal with him then. I have explained this to all parties. We were told we needed a whole new door. November23. No one can tell me why this has changed. They want to send a company out and we may then have to still wait.WHY HAS HEAD OF CUSTOMER SERVICES NEVER BEEN IN TOUCH ???
Mrs · 3 June 2024
Agent replied · 10 June 2024
Hi Mrs Snell and thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. Our team is currently looking into your review.
★★★★★ 5/5
TrustpilotExcellent customer service @ High Gables site
I would just like to provide some feedback for the outstanding service provided to us by Caroline Dennis, Senior Sales Executive at the Pocklington High Gables site of Harron Homes over the last 4 months.In these days where people are very quick to complain, I wanted to put in writing some positive feedback on one your employees.My wife and I have been trying to downsize from a 5 bed 3 storey house to a Tonbridge and since January, Caroline has been continually dedicated to trying to making this happen for us by:1. Calling me regularly over 4 months, to check on any change in our House sale position (It has taken us 5 months to sell).2. Exploring a wide variety of finance options in order to find a way for us to buy the Harron Home we wanted, including even working with our Estate Agents & offsetting some of their costs. 3. Negotiating with the Harron Homes senior management on several occasions to deliver a deal on 2 different plots which was beneficial for both me as the Customer and Harron Homes.Unfortunately, even with the substantial discounts Harron Homes generously offered on the 2 Tonbridges, we were unable to take advantage as it would have left us right at our maximum budget. Although we are mortgage free, my job situation has recently become more unstable with being made redundant twice in the last 6 months. So, as we needed contingency for my situation, we reluctantly chose not to progress with a new house and instead buy a 10 year old house at a lower pricepoint.However, throughout the whole sales process, we have been very impressed, not only with the quality of the Harron Homes, but also the high quality of Caroline’s dedication and professionalism
Paul · 25 May 2024
Agent replied · 10 June 2024
Hello Paul and thank you for taking the time to leave a review. It’s great to hear about your experience at our High Gables development. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 1/5
TrustpilotWe bought a plot on Wyndthorpe chase
We bought a plot on Wyndthorpe chase, the builders are cowboys I would avoid!! They have built houses 1.5metres above ground level and not thought about the flood risk that a 200 year old oak tree sitting 1.5metres below house levels would create, it is a danger to life, we can’t let our kids play outside because of the risk it poses, they have attempted to fix’ the issue 3 times now by just throwing some stones in the ground, with no output anywhere for the water to go so it just fills up like a swimming pool whenever we get rain, and I won’t get started on the quality of the builds, and 4.2 on Trustpilot is a load of rubbish I don’t no anyone in this development who are happy with their homes so clearly a lot of fake reviews!
Consumer · 21 May 2024
Agent replied · 10 June 2024
Hi and thank you for your review. Our teams are keen to assist you further but in order to do this it is recommended by Trustpilot that we audit reviews in order to verify that they are from genuine home buyers.Unfortunately using the information provided, we’ve been unable to locate your details on our database, therefore we have sent you a private message via Trustpilot through which you can provide your full details so we can assist you further. Many thanksHarron Homes
★★★★★ 5/5
TrustpilotAmazing lady at York Vale Gardens
Went over to York vale gardens at the weekend, I was greeted by a lovely lady named Nicola, she was friendly and really knew her stuff, even the silly questions she made everything really clear. Very early stages for us but will be back.
Helen · 29 September 2026
Agent replied · 10 October 2026
Thank you for your review! We’re really pleased to hear Nicola was so welcoming and helpful. We look forward to hopefully seeing you again at York Vale Gardens! If there is anything further we can help with, please let us know and we will be happy to assist you.
★★★★★ 1/5
TrustpilotThe chaos and misery continues on the…
The chaos and misery continues on the site at Killinghall , Drains being dug up never worked properly and puluting a stream over a field away with sewage..public footpath flooded as they basically laid crush and run with no drainage the do called nature walk has grass unusable and nearly all the trees dead. Harron are a disgrace should not be allowed to build .
Andrew · 8 May 2026
Agent replied · 10 June 2024
Thank you for your feedback. We appreciate your concerns regarding the ongoing works at our Killinghall development and understand the frustration these issues may have caused.
Please be assured that we are actively addressing these matters. Drainage installation works are currently underway to help resolve the issues raised, and additional works are being completed as part of the preparation for adoption. Our team has also recently issued a schedule outlining the planned works over the coming months, which we hope provides reassurance that the necessary improvements across the development will be completed.
If you have any further questions or concerns, please contact our Customer Services team directly at YorkshireCustomerServices@harronhomes.co.uk.
★★★★★ 5/5
TrustpilotHarron Homes @ De Maulay Manor
What a lovely development. Just reserved a Shelford today. The house is ready to move into and have to say the finish and specification are very good.The development has excellent communication links with the M18, A1 a short distance away.The Lakeside retail and leisure facilities are just 5 minutes away be car.There also looks to be some great walks nearby with a nature reserve in walking distance.Jeanett has been very helpful in the sales office and can’t wait to move in.
RJ · 11 May 2024
Agent replied · 10 June 2024
Hi and thank you for taking the time to leave a review. It’s great to hear about your experience at De Maulay Manor. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotBrierley Heath review
This is our third new build purchase, all with different developers and by far the best experience.Having to relocate from Leeds due to work commitments we spent 6 months searching for a property that ticked all our boxes.purely by chance we came across Brierley heath. First impressions, we loved the look and style of Harron Homes, the area is beautiful, surrounded by a park and fields, After a few visits to site and many conversations with the site manager and sales staff we went for the Tonbridge which is beautiful with an exceptional view.The process of buying the house was great, we had weekly updates with photos as the build went through different stages, Ann in sales did a fantastic job (thankyou)The biggest thing for me is the after care, 3 months after we moved in Todd the site Manager still asks if everything is ok, for me that goes a long way, customer satisfaction is everything and showing people that you care. In our previous properties this never happened so (credit where credit is due thankyou Todd you are a credit to Harron Homes)The house is finished to a high standard, we had a few snaggs, as to be expected but they were rectified as soon as we reported them. Its still a building site as more houses are being completed but all the trades and site workers are respectful and friendly, I would definitely recommend Brierley Heath to anyone looking to buy a home in this area, quiet beautiful surroundings with a team of people who actually care about their work.
Tony · 10 May 2024
Agent replied · 10 June 2024
Hi Tony and thank you for taking the time to leave a review. It’s great to hear about your experience at Brierley Heath. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotWe’ve been in house 6 weeks now at Shipley Lakeside
We’ve been in house 6 weeks now. We had a few minor snags which were resolved either on the day or the next day. Overall our experience was quick, easy and efficient. We part exchanged our property and the whole process was about 8 weeks from enquiry to move in. We love our home which is perfect for us and two dogs, its the homes and plot location is a real gem. Bizarrely I’ll be sad to see the site team and contractors move on as they are very friendly and seem “part of the furniture”. Jamie the assistant site manager even returned and shepherded my wondering dogs when I left the gate open. Honestly, many thanks Charlotte, Helen, Richard & Jamie for a wonderful house moving experience.
James · 9 May 2024
Agent replied · 10 June 2024
Hi James and thank you for taking the time to leave a review. It’s great to hear about your experience at Shipley Lakeside. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotAn amazing site team and lovely house
The Sales Manager Kesiah was welcoming and very helpful when we were looking at the plots, always in contact with us and always has a smile on her face
Customer · 20 September 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.