Every review we hold for the Doncaster office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWe have had the best service possible
We have the best service possible! Julia from Brierley Heath is world class and has made the process of reserving our new home so simple. The quality and finish of Harron Homes is amazing after viewing a lot of other new builds. We can’t wait now! Thanks Julia for being so friendly and can’t wait for many more laughs along the way! Emily and Lauren
Emily · 26 August 2023
Agent replied · 10 June 2024
Hi Emily and thank you for taking the time to leave a review. It’s great to hear about your experience at Brierley Heath. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotAmazing experience would highly…
Amazing experience would highly recommend Harron Homes.We decided to move in January 2021 and after myhs of looking at every development and building company we decided on our beautiful home onthe Thorpe Meadows Estate, lots of ups and downs during the process but we still had a great experience and Harron Homes went above and beyond to help us secure our purchase despite award buyers in our chain that could have lost us our beautiful home.Move day was stressful but Ann was great and reassured us as always.Post move we have had issues and yes I won't lie it's been frustrating stressful and on some occasions disappointing, but I think moving just before Christmas enhances everything and in reality Harron Homes have been great communicators and have successfully resolved neatly all our issues and we are very confident the remaining snags will be sorted.Chris site manager has been great and we are 100% pleased we chose Harron Homes the quality of this build is brilliant and we have had compliments from other trades men that are not associated with Harron Homes that have been to our house, what more can I say.
Mr · 1 March 2022
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron Home. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotThe Hawthornes, Carlton.
The Hawthornes, Carlton. From the start and the first meeting with Caroline we have had nothing but fantastic help, advice and been made to feel like we were been sold a home, not just taking money from us for a house. Some special thanks to Sandra, who then helped us through some interesting times with our buyer, to the day we moved in, just before Xmas. Thank you for the card and warm welcome we received on hand over. I’d like to mention Kelly as well, another fantastic member of the Hawthornes team. Yes there were some hiccups along the journey, but the team dealt with them instantly yes there were a few minor snags, it’s a new build these happen but they have been sorted or just about to be. I have no worries at all. Next I have to mention Zak and Simon, absolutely top blokes, highly professional and also friendly, they actually care about the homes and the site. They both go above and beyond to help. Thanks for your help dealing with our minor issues, and thank you for the home I live in, from the start it felt like a home not just a house. Ps. To the Harron senior managers, they are a top team on the Hawthornes. Look after them or someone else will. Thank you all. Karl and Shelley.
Karl · 17 February 2022
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron Home. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotFar Grange Meadows Selby .myself and…
Far Grange Meadows Selby .myself and partner visited the site today to reserve our new home ,we met Sandra who was extremely professional and helpful in explaining both the process and choice of options.she helped us with all queries and provided us with details of their solicitors .as we were a little short on time that day we arranged to revisit later this week to discuss which upgrades and fittings we would like in our new home.we found Sandra was very easy to deal with and would not hesitate in recommending anyone who is considering a new home in this area
Alan · 15 February 2022
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotAmazing Service. Brilliant Sales Representatives.
Me and my partner have reserved our plot with Harron Homes at Thorseby Vale. We have experienced amazing service, friendly sales representatives and have felt welcome throughout our journey. Michelle at the Thorseby Vale Development has been brilliant. Michelle has been very welcoming and friendly and has always taken time to speak with us and go through everything with us. We couldn’t have asked for a better sales representative. We have been to other developments previously and have not experience the level of friendliness and service we have received with Harron Homes. We will be recommending Harron Homes to our friends and family and we are exicited to cary on our journey with Harron Homes.
Jack · 5 February 2022
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotThank you Matt.
I always had concerns about purchasing a new build and after visiting several different developers over the past 12 months my mind had not changed, until I visited Thorpe Meadows yesterday!! Matt at Thorpe Meadows took the time to patiently listen to our concerns and requirements giving us the reassurance we were seeking for me and my partner to buy our first home together. Matt took into account our situation and the fact we had been looking for so long, I was nearly ready to give up looking. Thanks to Matt I left the sales office feeling excited about 2022, in fact I took my parents back an hour later to visit the show homes!! I cannot wait to go back and start the process to find our dream home.
Laura · 31 January 2022
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotWent to Thoresby Vale
Went to Thoresby Vale , Edwinstowe on Saturday 22nd January. The service we received from Michelle and Levi was brilliant. Michelle was very knowledgeable and was able to answer all our questions on which plots were available. She was able to talk us through the buying process and we very much look forward to the next stages.Please pass on to Michelle and Levi how grateful we are for their help. Hoping we can be living there very soon.Thank YouChristine & Howard
Howard · 25 January 2022
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again
★★★★★ 5/5
TrustpilotShipley Lakeside - Charlotte
Last weekend we reserved our dream home and it wouldn't have been possible without Charlotte. After taking her time to understand our situation, she was able to sort out an amazing deal that suited 'us'. She's extremely helpful and continues to go above and beyond to ensure our experience is an exciting one and not a stressful one. Thank you Charlotte !
Oliver · 23 October 2023
Agent replied · 10 June 2024
Hi Oliver and thank you for taking the time to leave a review. It’s great to hear about your experience at Shipley Lakeside. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotViewing appointment and consultation
Appointment made to view a Heron Homes properly in Boroughbridge. The manager Tony was both helpful and straight forward to deal with. He showed us around a property and we had as much time as we required. We never felt rushed or pressured just a nice business manner the whole time.
Andrew · 8 June 2024
Agent replied · 10 June 2024
Hi Andrew and thank you for taking the time to leave a review. It’s great to hear about your experience at our Hockley Croft development. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 1/5
TrustpilotShocking company AVOID
Shocking company. Customer care is virtually zero. Do not buy from this company unless you want years of chasing snagging and in my case structural issues that just get ignored. Building work on the Amberwood estate in Dewsbury was finished over a year ago and we still don’t have finished pavements or roads. It’s dangerous for children to play out. Builders fencing has been left up outside my garden and when I asked for it to be taken down I was told “you can’t prove it’s our fencing”. We have too many snagging issues to mention and the site manager laughed at me when I asked about them getting fixed/repaired. His reply was “ you get what you pay for” ( his name is Matthew Bradwell) Hopefully you can avoid him. 1 star is too many but you can’t give zero.
Dan · 15 January 2022
Agent replied · 10 June 2024
Hi Dan and thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. We have liaised with our Yorkshire customer care team and we are aware they’ve been in contact with you to find a suitable resolution. If you have any further queries we would urge you to contact yorkshirecustomerservices@harronhomes.co.uk.
★★★★★ 5/5
TrustpilotAnn at Forresters View
Ann at Forresters View, Crich could not have been more helpful and supportive when my plans changed dramatically and I had to find a new home fast. She was so encouraging and understood what I wanted. Despite having to wait an hour in the cold for me as my satnav took me in totally the wrong direction, Ann was so kind and showed me the home I’m moving into. I cannot thank her enough for her positive approach and her communication is outstanding. Thank you, Ann.
Rachel · 14 January 2022
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotThe Hawthornes, Harron Homes
We recently moved into our property at the Hawthornes estate in Carlton, North Yorkshire and I love it. Getting to completion wasn't the easiest process - but when is it, and that isn't the builders fault. Sandra at the Hawthornes office was a gem, absolute legend. She really went above and beyond for us, and I think was the reason I was sane throughout the process. The property is great, minor snags really and out of those we reported we've got maybe 1 or 2 outstanding - bearing in mind we moved in just before Christmas I think that is great. Zak is a brilliant site manager, and all the interactions we've had with the team on site have been friendly, professional and just helpful. I cannot fault them at all. I'd recommend this site, these people and this company. I am in love with my home and they couldn't have made us more welcome, or done any more for us.
Rachie79 · 13 January 2022
Agent replied · 10 June 2024
Hi and thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron Home. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotThanks to Ms Rachael Davis’s…
Thanks to Ms Rachael Davis’s professional introduction and welcoming me and my wife during the visit to the Sandlands Park III on 11.1.2022. Rachael patiently explained everything to me I need to know. My wife and I deeply impressed that Rachael really understood our family need. As a new arrival relocating to UK, facing numerous challenges in restarting a new life are inevitable. I would like to thank Rachael and Harron Hones in giving me a trustworthy feeling in the process of buying a new house for my family.
PING · 13 January 2022
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 4/5
TrustpilotI have had a mostly positive experience…
I have had a mostly positive experience with Harron Homes as we recently just bought a house a few months ago. The sales team were nothing but supportive in particular Ann at the Thorpe Meadows site in Chesterfield. She is very friendly and approachable and kept us up to date with sales progress and helped us through some hurdles we had during the process of purchasing. The support made it feel very personal which was lovely. Also would like to mention Chris the assistant site manager who is also very friendly and approachable. We have had some queries/issues since moving in addressed relatively promptly. The houses are beautiful and felt at home straight away. I recommend Harron Homes to anyone looking to purchase a new build.
Natalie · 6 January 2022
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotHighfield Manor
We are really happy with our new home and all the help and support Jane has given us. We had a very complex purchase which which was problematic but Jane was always there to offer solutions and push things along, every query we had she dealt with quickly, and nothing seems to be too much trouble, Jane has made the process very easy. Matt managed to get the house ready before Christmas which we really weren’t expecting and the finish is fab. We are over the moon with everything.
Victoria · 31 December 2021
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron Home. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotPositive experience & highly recommended
We completed our purchase with Harron just before Christmas on the Bishops Glade development in Ripon. We’ve had a very positive experience throughout the reservation, build, purchase, hand-over and moving in process. We adore our new Dunstanburgh, we love the lay out and build quality. Like all new builds there are some snagging issues but they are being worked through by Rebecca, Fiona and the team. Bigger snags were dealt with very quickly before Christmas, with no quibble from Harron.The builders on-site are very helpful and friendly. Site manager Ian and deputy site manager Clive have been on hand to help answer any questions we may have.We really feel that Rebecca deserves a special mention as she had been readily available throughout the process of buying, completion and after-sales. It has been very reassuring having one point of contact with someone so experienced and passionate. Rebecca has given us good advice throughout - she’s an asset to the company! We would recommend the bishops glade development, it’s very quiet and the team has been fantastic! Thank you.
Brendon · 27 December 2021
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron Home. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotRiverdale Park, Doncaster
We are in the process of buying our new home at Riverdale Park, Doncaster. From the start Michelle has been fantastic. We have been unable to fault her attention to detail, knowledge and overall professionalism. We have been kept updated throughout the process, with everything explained fully. She has been faultless from the beginning. We can not wait to move into our new home.
Scott · 19 August 2023
Agent replied · 10 June 2024
Hi Scott and thank you for taking the time to leave a review. It’s great to hear about your experience at Riverdale Park. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotHeritage Green
I am in the process of purchasing a new home at Heritage Green in Chesterfield.Janett and Matt are very professional and keep in contact with me on a regular basis.They are keen to reassure me that everything is going smoothly with the house and have even sent photographs of the build stages.My purchase is a relocation and they have been really helpful with sharing their knowledge of the local area and the amenities on offer.I would definitely recommend Janett and Matt to assist in purchasing a property at Heritage Green as their customer services levels are excellent.
Mrs · 22 December 2021
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotShipley Lakeside
Today is my first full day in my gorgeous new home on the Shipley Lakeside development. From the moment I saw the location of the site I wanted to live here and I’m so delighted with EVERYTHING. You hear and read so many complaints about new houses and builders but my experience has been so enjoyable and the Harron Homes team could not have been any better. From my initial phone call and meeting with Nathan to my hand over yesterday with Carol and Amanda and my visit today from Ian and Ki. A truly first class service and a first class home. What a brilliant team and superb place to live.
Pamela · 22 December 2021
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron Home. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotTraining day
Delivery of training today..was looked after well and the room was comfortable..also all delegates were very interesting
Michael · 21 September 2026
Agent replied · 10 October 2026
Thank you for your 5* review!
★★★★★ 5/5
TrustpilotBrierley Heath
We visited Brierley Heath, Sutton in Ashfield, to visit their show home and straight away fell in love with the house and the development! Anne was amazing, very helpful, knowledgeable and a great sales woman! Nothing is too much trouble for her.
Mr · 27 October 2024
Agent replied · 22 November 2024
Hi and thank you for taking the time to leave a review. It’s great to hear about your experience at Brierley Heath. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotRecently purchased a new build property…
Recently purchased a new build property through the part ex scheme in Thoresby vale. We were really impressed with how well the site was run and how tidy it is and weren’t surprised to hear they’d won awards this year which impressive considering the climate. We dealt with a wonderful sales executive called Michelle who’s made each visit enjoyable, special and hassle free. She comes across as someone who really cares and is passionate about her job. Special mention to Mary too for helping us choose a beautiful kitchen and quality tiles, and for listening to any concerns we had and putting them to rest effortlessly. A great team who ensured any hiccups were few and far between. We’re really looking forward to making the Alderton our home in the Spring.
Jamie · 5 December 2021
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 1/5
TrustpilotTERRIBLE COMPANY
Unfortunately harron homes have not proved to be a very nice company in any way shape or form. When starting a new build development they do not consider residents or keep to agreed CEMP rules set out by the official bodies. We are living in a terrible state on Westminster Estate whilst they build the wynthorpe chase homes. We as residents have been patient and understanding and followed the correct channels to enable this build to progress with the least impact to residents over the next 3 years, but quite simply this company have absolutely no regard for anyone. We are less than a year through this build on our our little estate and the state of our roads, heavy goods vehicles, noise, vibration, endless lorries, diggers etc mounting kerbs. No safety regarded for our residents and young children the lorries do as the wish coming onto site uncovered, dropping parts of their loads onto the roads our estate is now like a slurry. There is constantly no banksmen the huge lorries reversing mounting kerbs coming in and out of the development. Excuse after excuse given, quite frankly this company unfortunately just do not give a damn about anyone and have a total disregard to rules set out for them. And it will apparently take council bodies a year to get this to a point the can charge them with breaking the rules set out. It's a joke really but I would never buy a house from this company if this is how they are building, I can only imagine the aftercare if you were to purchase a house from them.
Lisa · 4 December 2021
Agent replied · 10 June 2024
Hi Lisa and thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. Our teams at Wyndthorpe Chase are working closely with the local council and are complying fully with the Construction Environmental Management Plan (CEMP) to minimize effects on the environment and local the area.
★★★★★ 1/5
TrustpilotDo not buy a home from Harron Homes!
Do not buy a Harron Home!!! Nearly 6 month in our 'new dream home', at Forest Reach, so many issues which began as soon as we had paid the deposit and increased as we paid money for extras and therefore became more financially unable to pull out. Issues remain within and around the outside of our home. Alarming when you meet with contracts manager and he admits (after we move in) that he had shared concerns that the house was not ready to move into! Customer Services is the point of call but hopeless. Staff retention and people leaving is a big issue. We have come to find this is far from an issolated experience, it is shared by many if not most on this development and others. Even the council and land management company will not take on their part of the development due to the current appalling standards. Every work man who has come, so far, has such negative opinions of the build, workmanship and builder, whether they are screeding and replacing damaged flooring, broken windows, damaged cupboards, blocked drains or rubbing down and painting the whole house, etc. Had previous new builds and had snagging lists but nothing at all like this! Harron Homes are NOT worth the money and stress from ongoing unresolved issues affecting your daily life. They give you a glossy brochures and false expectations and do not meet the commitments, promises, quality and customer service set out in their Customer Charter.They are also in breach the Consumer Code, they have provided far from an outstanding service, they have instead provided us with poor quality, poor customer service and lack professionalism, care or efficiency.
Melanie · 3 December 2021
Agent replied · 10 June 2024
Hi Melanie, thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. We have been in contact with our North Midlands customer care team and are aware they are liaising with you to find a suitable resolution.
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