Trusted Agent profile · Doncaster
★★★★★
175 reviews across 1 platform
Habodel House, Hayfield Business Park, Field Lane, Auckley, Doncaster, DN9 3FL
Habodel UK's office in Doncaster, at Habodel House, is rated 3.8 out of 5 across 175 reviews on 1 platform, including 175 Google reviews rated 3.8.
Every review we hold for the Doncaster office, from every platform, shown as written. First names only.
5/5
GoogleI'm very happy with how repair requests are handled at HABODEL; there is usually a response within 48 hours or less and all appointments are communicated very well; all the work done so far has been spot-on.
Thank you for your kind feedback. We are glad to hear that you are happy with your experience at Habodel. If you need anything at all, please do contact us.
5/5
GoogleHabodel have changed my life, I lived in the property for years before they took over , I am a single mother of 2 I had gone through really bad domestic violence and the house was a place I took to be safe after leaving my ex, but the …
Thank you so much for your kind comments Steph. It is a pleasure to assist you throughout your tenancy and to improve your home. We are so happy to have you onboard and are always here to help.
5/5
GoogleFrom booking the viewing to signing the tenancy agreement, everything went very smoothly. Responses via email were incredibly fast, clear, and polite. The Habodel app is also very easy to use, it was extremely convenient to complete the entire process within one app. Overall, a very pleasant experience!
Thank you so much for your kind comments. It is a pleasure to assist you throughout your tenancy. We are so happy to have you onboard and are always here to help.
4/5
GoogleThey get work done pretty quick. Still have a few issues with the house like the kitchen cupboard being mouldy inside because all the backs are broken etc. but I manage it by cleaning them regularly. As I do with the damp I get in the …
Thank you so much for your kind comments. It is a pleasure to assist you throughout your tenancy and make the changes needed in your home. We are so happy to have you onboard.
5/5
GoogleHaving completed my application with Habodel for accomodation, the help & assistance given to me by Karen, Lettings Manager, was first class. Nothing was too much trouble. The direct link phone was answered immediately, & she dealt with all queries professionally & with a lovely telephone manner. A real credit to the company.
Thank you so much for your kind comments Mike. It is a pleasure to assist you throughout your tenancy. We are so happy to have you onboard.
1/5
GoogleAwful company to rent from. Waited over a year for repairs to be done. No heating in 1 bedroom. Mould in conservatory. Kitchen cupboards wouldn't close. Eventually put notice in to terminate the tenancy early due to the fact I wasn't willing to pay £850 to live in a dump. Havmt tecieved my deposit back and they now refuse to have any further contact with me. Ive also recieved a council tax bill for the month after i moved out. Apparently im liable to pay it until a new tentant moves in. Absolute disgrace. Stay well clear of this company
Thank you for taking the time to leave us a review. You can contact our dedicated Customer Services team to comment on your experience with us. They can be reached by calling 01302 244 441 or emailing customerservices@habodel.co.uk. We greatly value your input as it helps us to improve our services and ensures a better experience for all our residents. Thanks again, Habodel.
5/5
GoogleRented a 2 bedroom flat in the North East from Habodel for a year & they were always quick acting to respond to any minor maintenance that needed rectifying. Andrea was especially great. Now I'm a homeowner, my final landlords were definitely one of the more pleasant experiences of renting.
Thank you so much for your kind comments Phil. It's been a pleasure to assist you throughout your tenancy. We wish you the best in your new home.
5/5
GoogleShannon from Habodel and the rest of the team were super helpful during the time of my first renting process! Looking forward to renting from Habodel! Thank you
Thank you for your kind feedback Bethany. We are glad to hear that you are happy with your experience with Habodel. If you need anything at all, please do contact us.
1/5
GoogleThey bought the house I was living in and at the time I was paying 400 a month then the landlord put it to 470 when she sold to habodl. Habold then put it to 550 just coz other houses in the area where at that price they didn't do any thing to upgrade the state of the house or any thing, they then emailed me to say they didn't even have a licence to rent property's so I moved out and they put the rent up to 600 a month house still the same I lost my home to these idiots who think they can do what they want.oh yes also they took scottish power out in my name then when new Tennant went in they also took another account out in my name
1/5
GoogleBad experience Habodalhousing are refusing to give us our deposit because we gave them a short notice which is 3 weeks reason for moving out fast was of mould my kids were getting sick of mould that’s why we had to move so fast as I’m pregnant giving birth soon.have been a loyal tenant paid rentals in time but now they are not replying my emails or picking my calls saying my deposit is going to cover June rentals 625£ is a lot of money for me please give me back our hard earned money💔
Thank you for taking the time to leave us a review. You can contact our dedicated Customer Services team to comment on your experience with us. They can be reached by calling 01302 244 441 or emailing customerservices@habodel.co.uk. We greatly value your input as it helps us to improve our services and ensures a better experience for all our residents. Thanks again, Habodel.
1/5
GoogleI have only just moved into my property, I have been reporting strange stains on my carpet coming up from the floor boards, I get up this morning and there is a HOLE in my front room with shredded carpet where a rodent has clearly ate through my floor!!! I ring up to speak to someone and apparently it’s MY RESPONSIBILITY to sort?! Make that make sense. You rent me a rat cage and refuse to sort it out?????????????? This has been sent to my local MP and the press.
5/5
GoogleGreat landlord. We recently had an issue with our door and they had someone out to fix it within 48 hours, very quick fix and done within half an hour.
Thank you for your kind feedback, Kellie. We are glad to hear that you are happy with your experience at Habodel. If you need anything else at all, please do contact us.
5/5
GoogleBeen with these guys for over a year and have no complaints. Fairly quick to resolve any issues.
Thank you for your kind feedback Will. We are delighted to hear that you are happy with your experience with Habodel for over a year. If you need anything at all, please do contact us.
5/5
GoogleRepairs took a while due to bad weather not the companies fault but thanks also to the guys at bespoke always on hands to fix something
Thank you for your kind feedback, Lorraine. We are glad to hear that you are happy with your experience at Habodel. If you need anything at all, please do contact us.
5/5
GoogleGreat experience with then as i have never been through Habodel it was so straight forward an everything that needed to be filled in was so easy with no complication the people i spoke to were so pleasant to speak to and where so helpful and kind especially Andrea Shenton and Sharan Bahdaal Thank you for helping me
Thank you so much for your lovely comments Rebecca. It's a pleasure to assist you throughout your tenancy. We're so happy to have you on board.
5/5
GoogleWe have rented from Habodel for 4 years now. We hope to stay in this house indefinitely. Theyre great landlords that act when you tell them about a problem. We feel like the house is our home.
Thank you so much for your kind comments Amy. It's a pleasure to assist you throughout your tenancy over the past 4 years. We're so happy to have you onboard
5/5
GoogleVery quick response from Sam at Habodel concerning my urgent need for a repair to one of my bedroom windows. All was taken care of in a few hours. Billie, a splendid young fellow turned up with all of his tools, and the job was completed. Full marks!!
Thank you so much for your lovely comments Thelma. It's a pleasure to assist you throughout your tenancy. We're so happy to have you onboard
5/5
Googlewhere to start really helpful team of people helped me move into the perfect first flat always quick to reply to emails and i had a leak and they send someone out the next day witch was amazing a massive thank you to everyone that helped me move into my own place would highly to anyone wanting to find there for ever home
Thank you for your kind feedback, Benny. We are glad to hear that you are happy with your experience at Habodel. If you need anything at all, please do contact us.
5/5
GoogleAbsolutely fantastic support, as soon as there is an issue it’s dealt with within 24hrs. Best landlords I’ve ever had
Thank you so much for your kind comments Mathew. It is a pleasure to assist you throughout your tenancy. We are so happy to have you onboard.
5/5
GoogleHappy with my agency. They're very helpful and understanding. Also pets friendly.
Thank you for your kind feedback. We are glad to hear that you are happy with your experience at Habodel and our pet policy is working well for residents. If you need anything at all, please do contact us.
1/5
GoogleIm renting a house threw them as we speak. We have problems what was ment to b sorted soon as we moved in wich still havent happend. I have tiles falling off my roof so my kids cant play in yard as one could fall at anytime. Draws in my kitchen non usable. And to top it off i phone emergancy line as there is a water leak (sat morn) naw its sunday and they say will have to be monday yet im on walking stiks its flooding my kitchen floor and back door area There emergeny line is bogus they dont have one that can help just a receptionist who puts the phone down on you. Im disabled with kids an my partner is heavily pregnant im on stiks and cant put them down to walk atound as ther is water rivering out. I cant find stop tap they dont know were it is. And they just put ohone down when we phone its discusting. I have lots pf items damaged during the leak so i do hope they have insurance 😁. House what jack built
Hello, Thank you for taking the time to leave a review. We’re disappointed to hear of the issues in your home and would like to investigate this for you but can’t without your details. Please get in touch with our Customer Services Team as soon as you can, including the property address you’re referring to, by calling 01302 244 441 or emailing customerservices@habodel.co.uk. You can also find our complaints procedure online at > https://www.habodel.co.uk/complaints/. We can then log your issues and our dedicated team and get onto it as soon as possible. Thanks again, habodel.
1/5
GoogleAvoid - the property I rented was horrendous , no boiler working for 6 weeks, roof needed replacing because when it rained it came down the walls, damp on the walls , when we moved in the shower was broken, the carpets have no underlay. Habodel are extremely difficult to get hold off they never call you back either. When we were chasing them about the boiler , they phoned me and asked if me and my partner would do an interview about Habodel’s service ( laughable). YOU HAVE TO GIVE 2 MONTHS NOTICE Now they are refusing to give the full deposit back, we knew they would try this. £600 a month to live in a house that had over 50 maintenance call-outs in 6 months Now they’re renting it out for £650.
Hello, Customer feedback is really important to us at habodel. Thank you for taking the time to leave a review. We’re disappointed to hear of the issues you’ve had in your previous habodel home. It’s important to get this right because we always aim to create happier rented living for all. Your feedback helps us fix anything we might not be aware of. In this case, we’ve escalated to our dedicated Customer Services Team. They’ve explained they’re aware the issues in your home and the complaint is now closed. If you want to discuss this further, please get in touch with our dedicated Customer Services Team as soon as you can by calling 01302 244 441 or emailing customerservices@habodel.co.uk. You can also find our complaints procedure online at > https://www.habodel.co.uk/complaints/. Thanks again, habodel.
1/5
GoogleHorrible company horrible staff I have rented my property for 7 years with the old letting agent before the house was bought and taken over by habodel in the last two years rent has increased from £430 a month to over £650 a month false promises any work carried out is made worse we used to have the communal garden cut three times a year but habodel said more rent but they don’t do gardens and facias and guttering cleaned once a year now tenants responsibility only time you ever hear off them is when they want more money don’t rent of this bunch of cowboys who promise no rent increase but going up at £100 a year our deposits and months rent in Advance means nothing you don’t get it back even if house been improved massively please please stay away from them if you don’t agree to the rent increase they give you. 28 days to leave all they do is threaten know at least two of my neighbors who have had the locks changed and habodel have blocked access even to the children’s clothes toys etc This company ruins peoples life’s and when you phone up they hang up on you
Customer feedback is really important to us at habodel. Thank you for taking the time to leave us a review. We’re disappointed to hear about your experience. We understand you have concerns regarding the rent increase, maintenance, and access to the communal garden. Please be assured that our Customer Services Team is available to assist you with any queries or issues that you may have. They are dedicated to ensuring that our residents receive the highest quality of service possible. We encourage you to contact our customer services team to discuss any concerns you may have by calling 01302 244 441 or emailing customerservices@habodel.co.uk. You can also find our complaints procedure online at > https://www.habodel.co.uk/complaints/. Thanks again, habodel
1/5
GoogleIf I could give negative stars I would. Habodel bought our property from our then landlord, upped the rent by £300pcm, started pet rent as well on top. 4 months later we saw the property we rent publicly listed for auction. We're told "not to worry it's just for market research".... Didn't sell so we thought ok we're ok. Received an email yesterday say they are no longer or landlord and that's that.... We were only with them for six months. Awful deceitful, lying company... Left us with outstanding repairs and no real tangible info for our new landlord. Avoid Habodel at all costs
Hello, Thank you for taking the time to leave a review. We’re disappointed to hear about your experience with us. We want to reassure you that even though your property is sold, your rights within your AST are entirely unaffected and will continue regardless. All landlords are bound by that agreement. If you’d like to discuss this further, please get in touch with our Customer Services Team as soon as you can by calling 01302 244 441 or emailing customerservices@habodel.co.uk. You can also find our complaints procedure online at > https://www.habodel.co.uk/complaints/. We can log your issues and our dedicated team and get onto it as soon as possible. Thanks again, habodel.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Habodel UK's Doncaster office has 175 reviews across 1 platform: 175 on Google.
Habodel UK Doncaster is rated 3.8 out of 5 across all 175 reviews, and 3.8 out of 5 on Google from 175 reviews.
Habodel UK Doncaster, Habodel House, Hayfield Business Park, Field Lane, Auckley, Doncaster, DN9 3FL.
