Every review we hold for the Doncaster office, from every platform, shown as written. First names only.
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4/5
GoogleNew tenants with Habodel and I cant fault my dealings with them so far.
We had a few appliance issues over Christmas but they were resolved quickly and replaced with new.
Happy days ahead hopefully if any further issues that arise are dealt with this smoothly.
Many thanks
Kelly and Mrs O
Kelly Β· 16 March 2026
Agent replied Β· 16 April 2026
Thank you for your kind feedback Kelly.
We are glad to hear that you are happy with your experience at Habodel and the issues were resolved swiftly. If you need anything at all, please do contact us.
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5/5
GoogleWe have just become tenants with Habodel after finding the most perfect home for our family. From organising a viewing, to applying and then the whole application process, it has just been fantastic!
The process has been really smooth and quick from viewing to signing the tenancy agreement. Shannan has been the one dealing with us and she has been fantastic, super patient, happy to answer any questions and goes above and beyond to get things sorted. She is a real credit to the company.
We canβt thank Habodel enough for getting us into our new home fast and smoothly and we look forward to many many years here βΊοΈ Brilliant company helping people to be happy in renting and definitely making private renting more accessible than other companies.
Thank you!!!
Charlotte Β· 9 November 2024
Agent replied Β· 22 November 2024
Thank you for your kind feedback Charlotte.
We are glad to hear that you are happy with your experience with Habodel. If you need anything at all, please do contact us.
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2/5
GoogleStill I haven't had any response regarding the extractor in my kitchen, which needs an outlet drilling through to the outside,?because I shouldn't have to open my windows ,for the heat to escape ..I might be able to sort the water leak from the shower myself because nothing has been said or done about that aswell? ,,Then I get a another text saying my rent again going up to Β£595 ..So please get it sorted
Christopher Β· 11 April 2026
Agent replied Β· 16 April 2026
Thank you for your feedback, we are sorry to hear about the frustration caused by these issues.
We understand your concerns regarding the kitchen extractor and the shower. To clarify, the cooker hood in your home is designed to use a charcoal filter rather than an external vent, and this has been approved for replacement. Our team has provided an update on this, if you require further information, our Home Management Team will be happy to help.
If you would like to take this further contact us directly at feedback@habodel.co.uk so we can investigate as a service complaint.
We appreciate you bringing this to our attention and would really like the opportunity to put this right.
Thanks,
Habodel
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5/5
GoogleResponse time, excellent! Work done, absolutely fantastic! My gate looks absolutely new! And it's not even just about the gate, every time I log an issue on the app, it's dealt with under 24 hours, I don't need to call to follow up with anyone, nothing! Work just gets done to really high standards. I am absolutely pleasantly shocked to get such excellent service in this age and time! I wish I could give 10 stars π€©
Amaka Β· 16 March 2026
Agent replied Β· 16 April 2026
Thank you for your kind feedback.
We are glad to hear that you are happy with your experience at Habodel and the works completed were excellent. If you need anything at all, please do contact us.
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5/5
GoogleMy experience has been fantastic right from the beginning, all emails answered very quickly and dealt with professionally, all calls handled professionally, all members of staff and the ones I had personally dealt with where fantastic and couldnβt help me more, they are so friendly and listened to all my needs to help with process, this company and staff have helped with every bit of the process and felt like was just talking with friends so whole process was quick and stress free which is a million percent what you need when find and moving to new home, I would recommend to anyone, thank you so much for all you help and support it was greatly appreciated
Cherie Β· 16 February 2026
Agent replied Β· 16 April 2026
Thank you for your kind feedback Cherie.
We are glad to hear that you are happy with your experience so far with Habodel. If you need anything at all, please do contact us.
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4/5
GoogleTeam members of Habodel especially Shannan, Karen and location inspector Juan were helpful in the viewing of the new house and dealt promptly with the email and telephone querries. Thankyou team Habodel.
Disney Β· 16 January 2026
Agent replied Β· 16 April 2026
Thank you for your kind feedback.
We are glad to hear that you are happy with your experience so far with Habodel. If you need anything at all, please do contact us.
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5/5
GoogleNatalia was very friendly regards home inspection. Habodel have been very professional in regards repairs etc.
David Β· 15 April 2026
Agent replied Β· 16 April 2026
Thank you so much for your kind comments David. It's a pleasure to assist you throughout your tenancy. We're so happy to have you onboard
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5/5
GoogleEverything has been fantastic from start to finish. The communication is excellent and its been such an easy process. Looking forward to renting with such a good company. Thankyou
Kelly Β· 28 November 2025
Agent replied Β· 12 December 2025
Thank you for your kind feedback Kelly.
We are delighted to hear that you are happy with your experience so far with Habodel.
If you need anything at all, please do contact us.
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5/5
GoogleIn a multitude of government failings the entire country is experiencing tough times. Ive rented with this company for 6 years and they have been prompt with repairs, problems with other issues have been sorted in reasonable time and the property is in fair condition now. The problem is other people ruin their premises, run up bills they dont pay then expect habodel to foot the bill. People are generally the problem here not the organization.
C Β· 5 December 2025
Agent replied Β· 12 December 2025
Thank you for your kind feedback.
It is a pleasure to assist you throughout your tenancy. We are so happy to have you onboard.
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5/5
GoogleI had some issues with my cistern overflow leaking after a new ballcock was replaced with a new small drip on the connection. This was adjusted in timely manner. I also had another issue with a broken kitchen sink waste and overflow, which again was replaced by the plumber without further issues. Thank you
Christopher Β· 16 March 2026
Agent replied Β· 16 April 2026
Thank you for your kind feedback Christopher.
We are glad to hear that you are happy with your experience at Habodel and your repair was completed in a timely manner. If you need anything at all, please do contact us.
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5/5
GoogleI honestly can not thank this company enough, and to review it was easy. Firstly, Emily, thank you so much for all your help, the extra time you gave, and the belief you had in me. This move is so important. You made it so easy and took away any worries I had. Then Amy, thank you for explaining things and for your time. Habodel I cannot express my gratitude enough and well done :)
Rebecca Β· 20 June 2023
Agent replied Β· 19 June 2024
Thank you so much for your lovely comments Rebecca. It's a pleasure to assist you throughout your tenancy. We're so happy to have you onboard.
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1/5
GoogleHorrible company and staff. They think leaving the bedroom in this condition for 4 months after a leak in the roof is acceptable and whilst knowing I'm having cancer treatment. There was faulty electrics for 18 months, faulty smoke alarms plus constant other repair issues not being dealt with yet reported multiple times. There's 12sqm of asbestos in the attic but no safety precautions in place even though there has been numberous leaks from it.
Laura Β· 20 June 2023
Agent replied Β· 19 June 2024
Customer feedback is really important to us at habodel. Thank you for taking the time to leave us a review. Weβre disappointed to hear about your experience.
Your feedback helps us fix anything we might not be aware of. In this case, our Customer Services Team are aware of your situation for which we have offered a resolution, which you did not accept.
If youβd like to discuss this further, please get in touch with our Customer Services Team as soon as you can by calling 01302 244 441 or emailing customerservices@habodel.co.uk. You can also find our complaints procedure online at > https://www.habodel.co.uk/complaints/.
Thanks again,
habodel
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4/5
GoogleIβm very pleased with the results. The guys were pleasant and tidied up afterwards. I am new to the area and I love the house and area. I do still have a few maintenance issues which I hope in time will be resolved. I do get mixed messages about whatβs happening ie with work being carried out. π β¦
Michelle Β· 16 January 2026
Agent replied Β· 16 April 2026
Thank you for your kind feedback, Michelle.
We are glad to hear that you are happy with your experience at Habodel. Please do contact our Home Management Team for clairity around your remaining repairs. If you need anything at all, please do contact us.
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1/5
GoogleGuttering was meant to be fixed but it leaks bad, been told work is going to be done in bathrooms and kitchen for nearly 2 years and nothing been done still
Carrie-anne Β· 14 April 2026
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5/5
GoogleBeen a tenant with Habodel long time and they have been there anytime I have needed
And been a a great landlord and staff members
Iβm moving out shortly and itβs been a great experience with them made it all easy to leave
But fully understand my situation
Thanks Habodel
A customer Β· 16 March 2026
Agent replied Β· 16 April 2026
Thank you for your kind feedback.
It has genuinely been a pleasure to support you throughout your tenancy, and we are sorry to see you go.
We are delighted to hear that you have had a positive experience with us.
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2/5
GoogleGreat properties at very reasonable prices, but maintenance is a major weak point. Something as straightforward as replacing a broken washing machine has dragged on for almost a month with no end in sight. If youβre considering renting here, be prepared for very slow response times on repairs.
Simon Β· 16 March 2026
Agent replied Β· 16 April 2026
Thank you for your feedback, we are pleased to hear you have found our properties to be good value.
We are sorry to learn about your experience with the washing machine replacement. In this case, access contributed to the delay, but we appreciate how frustrating this must have been and understand the importance of timely repairs. We are glad this has now been resolved.
If you would like to discuss your experience further or share any additional feedback, please feel free to contact our dedicated team at feedback@habodel.co.uk. We would be happy to help.
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5/5
GoogleHabodel have been the perfect letting agents from day 1. In uncertain times such as covid habodel made sure we knew they were there for us as landlords, any maintenance needing to be done habodel sorted it strait away for us and sent kind hard working staff who communicated and sorted any issue efficiently. Andrea at habodel knows her tenants very well and can't do enough for them. Another shout out to Steven and his team and Lawrence who have been nothing but kind to our family when dealing with our property in anyway. Were sad to be leaving- thanks for being amazing Habodel.
Jonny Β· 20 June 2022
Agent replied Β· 19 June 2024
Thank you so much for your lovely comments Jonny. It's a pleasure to assist you throughout your tenancy. We're so happy to have you onboard
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1/5
GoogleWhere do I start this landlord is disrespectful, abusive when contacted to be informed about repairs etc. They are good to take peoples money for rent but refused or didnβt bother to fix any repairs needed in property. Call centre was rude couldnβt get word in as they speak over you . Pure rudeness when speaking to them. Lack of communication alway leaving to last minute to let tenants know whatβs happening. Recently made 20+ people homeless or struggling as they have evicted them from properties! WHICH IS ABSOLUTELY WRONG!!!. As many families with kid lived in these properties. Wouldnβt recommend these properties even if they were the last ones available. No central heating for weeks left with no heating or water. Damp and mould everywhere in properties. Communal outdoor areas left to over grow when should be maintained by private gardener sorted by landlord. THESE PROPERTIES ARE NOT FIT TO LIVE IN !!! .
Shona Β· 20 June 2022
Agent replied Β· 19 June 2024
Customer feedback is really important to us at habodel, however after investigation, we have discovered that in fact you are not a tenant with us nor a previous tenant.
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5/5
GoogleHave been renting from Habodel for over 5 years and can highly recommend them.
I had a problem with my boiler and rang them within 2 hours of reporting it 2 plumbers came out to repair it.
Excellent service fast reliable and extremely helpful I canβt fault them service from Habodel above and beyond.
Susan Β· 16 January 2026
Agent replied Β· 19 June 2024
Thank you so much for your kind comments Susan. It's a pleasure to assist you throughout your tenancy. We're so happy to have you onboard
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5/5
GoogleInspection carried out with minimal fuss , Inspector polite and very efficient Have been in this property for 4 years have had 1 or 2 issues mainly referring to the boiler and blocked pipes but both issues dealt with without fuss and delays
Paul Β· 26 March 2026
Agent replied Β· 16 April 2026
Thank you for your kind feedback Paul.
We are delighted to hear that you are happy with your experience with Habodel.
If you need anything at all, please do contact us.
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5/5
GoogleBeen with Habodel for initial tenancy (AST) of 6mo in the North East and I have to say their communication during office hours is brilliant. My point of contact for the property Andrea was both very prompt and very professional in our talks and aiding in property-related issues as well as issues regarding other tenants. Issues regarding rent and arrears have been resolved very quickly through my point of contact when communication was available (for example when rent was going to be a day late due to salary pay date) - not an issue as it was mentioned prior. In relation to this the maintenence team they provide are VERY fast to respond to issues and can specialise in a wide range of issues from simple lightswitch repair to more complex issues such roofing problems/damp to drainage/vermin, and provide excellent solutions. The app they use for maintenance is simple and easy to report issues with and I feel these people seem like solution providers regarding properties, not just "fixers". Emergency out of hours maintenence was also very quick to respond to an incident over the new year period. Would recommend. Intend on continuing tenancy for another year minimum as I without a doubt feel the service they provide will continue at this standard! Definitely good landlords.
Oliver Β· 20 June 2021
Agent replied Β· 19 June 2024
Thank you so much for your lovely comments Oliver. It's a pleasure to assist you throughout your tenancy. We're so happy to have you on board for another year minimum.
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5/5
GoogleI've rented from habodel for some time now and can honestly say that any problems I've had were dealt with quite quickly. The maintenance team are professional and friendly and I would recommend this company to friends and family
Lindsay Β· 16 March 2026
Agent replied Β· 16 April 2026
Thank you for your kind feedback regarding our Home Management Team Lindsay.
We are glad to hear that you are happy with your experience so far with Habodel. If you need anything at all, please do contact us.
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5/5
GoogleOverall, I am really satisfied. I think we can all agree moving is very stressful but Habodel made it very simple! Shannan was the lady who supported me from start to finish! She was extremely helpful and friendly, she responded to my queries straight away! The referencing was really easy and straight forward and ethe referencing team were again friendly and quick, their responses were within 30 minutes. I am very grateful and excited to move into my new home x
Alaina Β· 20 April 2024
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5/5
GoogleI would like to thank Andrea Shelton at Habodel for her continuous phone calls, emails and support during this very difficult time.
She has provided an excellent service from start to finish and has made this such a seamless move during a very stressful time and has kept me updated throughout the whole process. Very much appreciated Andrea. She is a credit to your company
Best wishes
Deano and Angie
Deano Β· 20 June 2022
Agent replied Β· 19 June 2024
Thank you so much for your lovely comments Deano. It's a pleasure to assist you throughout your tenancy.
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