Every review we hold for the Disley office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleNot very impressed with the service so far, property listed online apparently is "on hold" so they refused me the opportunity to book a viewing. I am hoping that this is some kind of clerical error, and if not they should remove unsaleable properties from the website, it is very frustrating and far from the proffessional service one expects when making such a large investment.
Jaques · 14 June 2019
Agent replied · 12 June 2024
Dear Jaques Innovations Ltd,
I am very sorry to read about this concern. It would be great to discuss this in more detail. Please could send your property's details to review@countrywide.co.uk, one of us will be in contact as soon as possible.
Kind Regards,
Sarah
★★★★★ 5/5
GoogleBridgford's weren't acting as our agents but they kept us more informed than our actual agents did. Stacey's communication with us in particular was amazing!
Andrew · 17 April 2024
Agent replied · 12 June 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent service from start to finish. Everyone was very helpful, approachable and caring. The sale went through very smoothly and would highly recommend.
Sue · 17 April 2024
Agent replied · 12 June 2024
Thanks Sue Heathershaw for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent service from Mike and Stacey who were very professional and helpful . They kept us fully informed throughout the process
Helen · 17 April 2024
Agent replied · 12 June 2024
Thanks Helen Bryan for your brilliant 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
YellOutstanding service.
Bridgfords in Disley were first class at steering us through the house moving process. The staff were always extremely pleasant, knowledgeable, positive and professional. Mike and Ginette, were especially helpful. I wouldn’t hesitate to recommend them.
SusanE-140 · 6 September 2019
★★★★★ 5/5
GoogleWe had sound advice, support and help throughout the selling process. It was a complex sale but Bridgfords gave excellent advice and we are very pleased with the outcome
Pauline · 13 June 2023
Agent replied · 12 June 2024
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe were very pleased by the service offered by the team at Bridgfords in Disley.
Tim · 17 April 2024
Agent replied · 12 June 2024
Wonderful to read such kind comments about our local team! Thank you so much! Scott @Customer Care
★★★★★ 5/5
GooglePuchased our family home with Bridgefords (Disley) in November 2016 Katy Gregg at the Disley branch was really helpful from start to completion, built up a good relationship & trust with Katy in an extremely testing time buying a house, well done Bridgefords excellent service. Andrew Dawson
Andrew · 14 June 2018
Agent replied · 12 June 2024
Hi Andrew, thank you for taking the time to leave us this fantastic 5 star review of the great service you received from Katy and our dedicated Bridgfords team in Disley. It is great to hear that you built up a good relationship and trust in what is a testing time. Best wishes, Emma.
★★★★★ 5/5
GoogleWe recently sold our old house and bought our new house through Bridgfords in Disley.
From start to finish, the service was absolutely second to none.
The team, Mike, Ella and Katie couldn't have been more helpful. When our small chain became difficult, they were always available to help and advise and we certainly shared a few stressful days together.
All we can say is thank you to all the staff at the branch and we wouldn't hesitate to recommend them to any purchaser or seller
Rebecca · 14 June 2017
★★★★★ 5/5
GoogleFantastic, professional, personal service from the team at Bridgfords Disley! From the initial valuation and advice from Mike, to financial advice from Lee, to expert sales services from Steve and Katie, could not fault the service we received! Would highly recommend, the best in this area.
Kathleen · 14 June 2018
Agent replied · 12 June 2024
Thank you Kathleen for the 5 star review and recommendation. Bridgfords in Disley always aims to deliver a thorough customer experience to each and every customer. I am glad to know that the entire team supported you throughout the process. Kind regards, Sarah.
★★★★★ 5/5
GoogleBridgfords were honest, hardworking and kept me up to date with progress. Highly recommend them.
Amina · 15 November 2023
Agent replied · 12 June 2024
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLee Daffern acted as our mortgage advisor, and was absolutely BRILLIANT. I would highly recommend his services to others (in fact, already have).PositiveResponsiveness, Professionalism
Rachael · 13 June 2022
Agent replied · 12 June 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFrom start to finish the service I received was both professional and friendly with the whole team pulling together to sell my house. I would highly recommend them.PositiveQuality
Richard · 26 August 2021
Agent replied · 12 June 2024
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleDo not let a home from these people, we let a house till our house was built and omg £900 pm for a damp disgusting house in chinley use someone else
Boo · 13 June 2020
Agent replied · 12 June 2024
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Performance Director to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk
Kind regards, Lucy.
★★★★★ 1/5
GoogleBad communication, smarmy agents, and deadbeat landlords.
Ethan · 27 December 2024
★★★★★ 5/5
GoogleExcellent service from mortgage advisor Lee Daffern at Bridgfords. Great communication, always happy to answer our questions and pro-active throughout the process. Highly recommended
Baz · 13 June 2020
Agent replied · 12 June 2024
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).
★★★★★ 5/5
GoogleVery professional team.
Tim · 13 June 2023
Agent replied · 12 June 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleExcellent service, Mike, Rachel, & Ginette did a brilliant job getting me over the line.
Big thanks to all.
Wayne · 13 June 2021
Agent replied · 12 June 2024
Thank you for taking the time to share your experience and for your wonderful 5*'s! Kind regards, Scott @ Customer Relations
★★★★★ 2/5
GoogleAvoid as they will not think twice about discussing your personal financial circumstances with other customers to cover there own inadequacy ( Very Unprofessional )
Eddie · 14 June 2018
Agent replied · 12 June 2024
Hi Eddie, I was disappointed to read that you did not have the fantastic customer service we pride ourselves on, if you would like to provide further details you can email review@countrywide.co.uk. Kind regards, Maryjane.
★★★★★ 5/5
GoogleA massive thank you to ginette for helping us buy our new home in high lane very helpful would definitely recommend xx
Julie · 14 June 2019
Agent replied · 12 June 2024
Thank you Julie for the 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future.
Best wishes, Lucy.
★★★★★ 5/5
GoogleBrilliant service we received. Lots of help in terms of pushing for our move in date to be met with good speed.
Kristian · 14 June 2019
Agent replied · 12 June 2024
Thank you Kristian for your kind words. Best wishes, Mark
★★★★★ 4/5
GoogleVery impressed, professional friendly service.
Nicky · 13 June 2021
Agent replied · 12 June 2024
Thank you for your review!
★★★★★ 5/5
GoogleRating only, no written review.
Hannah · 13 June 2022
Agent replied · 12 June 2024
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRating only, no written review.
Lee · 13 June 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
