Every review we hold for the Disley office, from every platform, shown as written. First names only.
β
β
β
β
β
1/5
GoogleRachel made the process of buying a house so much more stressful by putting her own opinion on most if not all the conversation we had when trying to purchase and then through the buying process. i would never sell a house with bridgeford because of the unnecessary stress she caused.
Mark Β· 11 December 2019
Agent replied Β· 9 December 2024
I am sorry if this has been your experience. Please contact us via review@countrywide.co.uk with further details so that our Customer Relations Team can look into this matter further for you. Kind regards, Scott
β
β
β
β
β
5/5
GoogleOur mortgage advisor Lee Daffern was great! Very friendly, helpful, but most of all honest. We will be using his services again!
Peter Β· 15 November 2023
Agent replied Β· 12 June 2024
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleThe staff at Disley are helpful,especially Katy gregg!
A joy to speak to her on the phone!
Even though I didn't buy a property with bridgfords she was helpful and informative and she always sounded really happy!
Thank you for great customer service
She is a great asset to the company!π
Louise Β· 14 June 2017
Agent replied Β· 12 June 2024
Hi Louise, Thank you for leaving this wonderful review, we love hearing excellent feedback about the staff in branch. I was particularly glad to read that Katy had made your experience better by continually being helpful and attentive. I will pass your comments to her and the rest of the team at the Bridgfords, Disley branch. Many thanks.
β
β
β
β
β
5/5
GoogleGreat service from the team here , in particular , Stacey was exceptional and proactive.
Thank you
Matt Β· 16 October 2023
Agent replied Β· 12 June 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleMike was incredibly knowledgeable, both of the particular area and of the wider region. He clearly did his research before our meeting and took the time to provide advice and insight from what is clearly a well-rounded expertise. I would recommend him to others.
Zachary Β· 14 June 2019
Agent replied Β· 12 June 2024
Many thanks Zachary for the excellent 5* review of your experience with our local Bridgfords team. Thank you for the recommendation.
Best wishes, Lucy.
β
β
β
β
β
5/5
GoogleAn outstanding service, professional and experienced with a human touch during what can be a very stressful time. We felt well informed and valued the guidance offered. A five star team!
Peter Β· 17 April 2025
Agent replied Β· 12 June 2024
Peter Hefferan thank you for your glowing 5* review. Best wishes, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleDealt with Stacey Bancroft from start to finish and received an excellent level of service from start to finish!
John Β· 13 June 2023
Agent replied Β· 12 June 2024
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleMike and Ginette were absolutely brilliant in both selling our old house and purchasing new one. Ginette worked so hard to make everything happen within the last minute tight timescales, she was an absolute godsend and credit to Bridgfords.
Vickie Β· 13 June 2020
Agent replied Β· 12 June 2024
Thank you for your 5* review and kind words about your experience with our local team. Kind regards, Scott
β
β
β
β
β
5/5
GoogleThe staff at Bridgfords in Disley were first rate in steering us through the process of moving house. Always positive, enthusiastic, knowledgeable and realistic - I wouldn't hesitate to recommend them. Huge thanks to Mike and Ginette.
Sue Β· 13 June 2020
Agent replied Β· 12 June 2024
It is brilliant to read another 5* positive review for our local team. Thank you for taking the time to leave us your comments. Best wishes, Scott
β
β
β
β
β
5/5
GoogleStacy and the Disley office were supberb, 5 stars all round, we canβt recommend them highly enough. We werenβt without a few hiccups buying our new place, but Stacy got us through it , and always with a smile and good humour (something you need when moving house :) )
Dave Β· 17 April 2024
Agent replied Β· 12 June 2024
Dave Higham thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleStacey acted on my behalf at Bridgefords. I continually found her to be full of good advise. She kept me fully informed of the progress of my sale and even made enquiries on my behalf.
She was very approachable and reassuring. It seemed that nothing was too much trouble for her.
I would not hesitate to use Bridgefords for a future sale.
Jenny Β· 13 June 2023
Agent replied Β· 12 June 2024
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleBRIDGFORDS DISLEY.
I would like to say at this stage we have just put our house up for sale with this branch. We contacted and had numerous other estate agents around to value our property. From the moment Mike walked through the door there was already an element of professionalism about him. We knew almost instantly it would be them we used. Mike works with Ginette and Rachel in the office who again deserve the same praise. To say they work as a team is an understatement. Fingers crossed we sell our house to enable us to bring our family up in our dream forever home. I will keep you posted!!
Ciaran Β· 26 August 2020
Agent replied Β· 25 August 2024
Thank you for your wonderful 5* review! It is great to read your comments and I will make sure they are brought to the full teams attention. Best wishes, Stay safe! Scott @ Customer Relations.
β
β
β
β
β
1/5
GoogleMost unprofessional company ever, absolutely no morals and do not take there word for anything (Jannette). We had an offer accepted on a house with agreement it was immediately withdrawn from the market SSTC and no further interest entertained, low and behold the lovely people at bridgfords did the exact opposite and we ended up being gazumped. We had instructed solicitors and booked survey but they don't care and will go back on there word....Beware of these untrust worthy outfit.
Andrew Β· 13 June 2020
Agent replied Β· 12 June 2024
Hi Andrew,
I am sorry to read that you were gazumped after having your offer accepted. However, should you not be aware, I would like to inform you that it is a legal requirement for all Estate Agents to put forward any and all offers received to their seller, up until the point of exchange, even if the property is not being actively advertised.
Ultimately the decision to accept a further offer is always that of the seller and not the branch. Therefore, whilst i understand your upset, I do believe you comments about our team being untrustworthy to be unfair and untrue.
Should you wish to discuss the legal requirements of an Estate Agent further, please do contact us at review@countrywide.co.uk. Kind regards, Scott (Customer Relations Team)
β
β
β
β
β
5/5
GoogleThe whole of the team at Bridgfords in Disley have been superb supporting us in our quest to sell our property and finding a future home. Its easy to say that everyone was great. But for us they have been exactly that. Along our road of selling we came across a number of other agents in the are where we viewed properties. Most of them are very poor at following up and looking after your feedback. Mike, Rachel and Ginette did exactly the opposite nothing was too much trouble no matter how challenging the request might've been. When I come to sell again yours is the first number I shall be ringing. Thank you.
M Β· 13 June 2020
Agent replied Β· 12 June 2024
Thank you for taking the time to leave us this excellent review, it's great to see that the Bridgfords team were once again able to provide their proven, 5* service! Best wishes, Lucy.
β
β
β
β
β
5/5
GoogleAlways an absolute pleasure to deal with. Thank you for all your support during the purchase of an old property Stacey.
Alison Β· 17 April 2025
Agent replied Β· 12 June 2024
Thank you for your kind words, Alison! We are thrilled to hear that Stacey provided you with excellent support during the purchase of your property. If you need any further assistance, please don't hesitate to reach out.
β
β
β
β
β
5/5
GoogleGreat service from the team at Bridgfords Disley, from selling during difficult market conditions with Mike and then Stacey B through all the back and forth after relocating and progressing the sale to exchange and completion- thank you π€© β¦
Ben Β· 30 June 2024
Agent replied Β· 25 August 2024
Ben many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleHaving instructed the Disley branch of Bridgfords on three occasions as a vendor and having also purchased through this branch I feel well placed to review their services.
I have found the branch to have both a happy and professional atmosphere where the very experienced staff and management alike seem to genuinely enjoy their roles and conduct themselves with integrity, something, sadly, often amiss in this industry.
This level of integrity should be welcomed as it benefits all customers whether purchasing or selling. My latest dealings were as a vendor, my sale was looked after by Rachel whom I found to be very professional, friendly and attentive keeping me informed throughout the whole process. I was also impressed that Michael facilitated both Rachel And Ginette to visit my property in order to be better positioned to describe it to potential buyers, indeed I felt that the branch as a whole took active roles in securing me a sale, they work very well as a team bringing a good balance of both professionalism and energy to the office.
The service I have received on all four occasions has been exemplary, I have always been kept informed at every stage of the process and have been very happy with the level of interest my sales and purchase have been given.
Rae Β· 14 June 2019
Agent replied Β· 12 June 2024
Hi Rae, thank you for leaving such a glowing review. I will ensure that the local Bridgfords team are aware of your comments. Best wishes, Mark
β
β
β
β
β
5/5
GoogleSelling my house in New Mills was handled with the expertise you want from an Estate Agent
Marlene Β· 13 June 2022
Agent replied Β· 12 June 2024
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleThe property we were purchasing was being sold by Bridgfords and I'm so glad it was as they were extremely helpful and responsive. Stacey McGrath was our main contact and she helped us more than our own estate agent. She was always quick to respond and helpful with chasing solicitors etc. Nothing was too much for Stacey. Thank you!PositiveResponsiveness, Professionalism
Pauline Β· 26 August 2022
Agent replied Β· 12 June 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleProfessional.Kept in touch throughout the sale.have good links with Thier solicitors so again this eased the whole process .
Lin Β· 27 December 2024
Agent replied Β· 26 December 2024
Thank you for taking the time to leave us this great 5* review Lin. Kind regards, Lucy, Customer Relations.
β
β
β
β
β
5/5
YellGreat work above and beyond normal
Michael and his team remained professional and helpful throughout my very unusual selling experience. They displayed a highest level of sensitivity and integrity which was above and beyond their normal process. The team certainly have the best local knowledge in the Disley area.
GaryC-951 Β· 11 April 2022
β
β
β
β
β
5/5
GoogleReally helpful in the purchase of our new home, great service, lovely staff, thank you all
Bruce Β· 26 January 2025
Agent replied Β· 26 April 2025
Thank you for taking the time to leave us your 5* review Bruce! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleI canβt fault the service we received from Stacey and Mike, we had a difficult sale and their dedication and persistence to getting everything in place is unmatched. A huge thank you for all your help
Sally.culmer Β· 15 December 2023
Agent replied Β· 12 June 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
β
β
β
β
β
5/5
GoogleBridgfords provided an excellent service from start to finish. They were extremely professional but personable and friendly, and helped you through this very stressful time, with ease. I wouldnβt hesitate to recommend the Disley office, the team were wonderful.
Leigh Β· 16 September 2023
Agent replied Β· 12 June 2024
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.