Every review we hold for the Dinnington office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotLuxury they are NOT
Just want to start by saying Sarah in Customer Care has been amazing.In the most part Harron have been prompt with fixing the over 300 snags found in our property.The general finish of our house when we moved i was appalling so don't expect a luxury finish for a half a million pound house.Plaster was completed by a blind man and the paint work looked lchild like. Even the removal people on move in day felt sorry for us as he laughed at the finish.The gas meters pipe was too short which ment not only did it leak gas, but was also an explosion waiting to happen. There was no thank you when we had British Gas fix it even though the person that fitted it should have be sacked. Grass and landscaping was embarrassing but we already had plans for our garden, so we knew we would be ripping up the dry rug of turf that was laid over a garden of rocks and rubble.4 weeks ago the 2nd window repair man broke our toilet seat and we still after various phone calls haven't had it replaced.As for the DRIVE! The manholes had sank and when someone form the company that fitted it came to look agreed that the manholes and the drive had sunk which was why it wasn't draining.He suggested to relay part of it and lift it up and extend the drain which would be a days work. Would be able to do until March. This was February. Fine not a problem.End of March arrives we call to get a progress report told someone with be there in a few weeks.Guy came but only to add more sand around the bricks of the manholes but nothing else.He calls the office they can't tell him anymore he attempts to raise the bricks around the drains (if I could post pictures I would)We call to ask why the repair wasn't happening and we're told that the people who created the plans have looked at the drawings and there is nothing wrong with them.YES, you read that correctly! They looked at their plans. Didn't bother to visit the property to check they were built to spec! But clearly they have cameras or crystal balls that can measure the driveway.I cant tell you how patient we have been, the general follow up form Customer Care has be fine even from the site team which I know is not the same experience on other Harron sites. We have sent 2 sets of pictures and videos of our drive and have had no response.* Verification sent 20/06/2022 as requested below - strange how no +ve reviews are asked to be verified *
Matt · 20 June 2022
Agent replied · 13 June 2024
Hi Matthew, thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. Our North Midlands customer care team has liaised with you to find a suitable resolution. If you have any further queries, we would urge you to contact northmidlandscustomerservice@harronhomes.co.uk.
★★★★★ 5/5
TrustpilotFantastic buying experience
The lady at the sales office- Jacquie at Victoria Heights, Fixby has been very helpful and supportive throughout the whole buying process. We always felt welcome when we needed some advice or help and she was always approachable.We got regular updates fron Jacquie and she has been open to any questions we have even after sale. We absolutely love our new house, thank you Jacquie and thank you Harron Homes!
Pantea · 11 June 2023
Agent replied · 13 June 2024
Hi both and thank you for taking the time to leave a review. It’s great to hear about your experience at Victoria Heights. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotThoresby Vale Harron Homes.
We booked an appointment on the off chance at Thoresby Vale Harron Homes site in September 21 and we have now been in our new home for 6 whole weeks and we love everything about it. Michelle made it possible and she has done absolutely everything in her power to make sure we got our beautiful home and she was apart of our journey all the way even through the stressful and emotional times when things didn’t even seem likely for us but she was always there on the end of the phone or email and that we are very grateful for and she’s not just a sales person but a truly lovely lady.
Kate · 29 May 2022
Agent replied · 13 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotExtremely pleased with the service so…
Extremely pleased with the service so far on our journey with Harron homes(Thorpe Meadows)!We started off with Anne who helped us and when she left we had Sylvia & Matt who are absolutely brilliant, we reserved one plot which fell through and they were so helpful trying to make it work, however they helped us reserve the next plot, although we have not completed our buying process yet,we are so happy with Harron Homes, Slylvia is very reassuring, communicates very well and goes out of her way to make it happen.Keep up the good spirits Sylvia & Matt,hopefully all goes out well for us this time.Thank you once again
R · 28 May 2022
Agent replied · 13 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotFirst class experience with Michelle at Simpson Park
Michelle Ellis at Simpson Park has been fantastic. Her service has been impeccable so far and nothing has been too much to ask. We feel well supported and reassured in the service we have received.We would highly recommend Harron and personally, Michelle at Simpson Park.Thank you very everything you have done to support us getting into our beautiful new home.
Laura · 1 February 2024
Agent replied · 13 June 2024
Hi Laura and thank you for taking the time to leave a review. It’s great to hear about your experience at Simpson Park. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 1/5
TrustpilotHarron Homes Brambles Estate Retford
Harron Homes Brambles Estate Retford. I went to the sales office after getting a hard offer on my house with all the funds in place to buy a Warkworth 4 Bedroom detached house advertised at a £30K discount at £419K. After spending a couple of hours being humiliated by the clown of a regional sales manager to find out if we could afford the property and if we could complete the purchase in about 6 weeks. In the end I said I would use the solicitors they recommended and would pay my purchases solicitors fees if they used a solicitor Harron Homes recommend. So they finally agreed to sell me the house after several hours of messing about only for the clown to come back and say their head office would only sell me the house if I paid £17K more than the discounted price advertised. Obviously I told them to stick it up their you know where. They told me they could not complete the house by the end of June anyway as per the initial pressure, it turns out end of June is their year end so if you want to buy from these clowns, find one of their no better than average houses that will be finished in as near to June and ask for the world and you may get £30K off. Anyway I went to Oakdale Homes in Retford and bought a 5 Bedroom 3 Bathroom house for the same money to include all carpets and flooring, Quality fitted wardrobes in every bedroom, alarm system, electric garage door, all kitchen appliances including a top of the range rangemaster range cooker, they gave me 6K off the list price and agreed to block pave the whole front of the house so I could park multiple cars on the drive. Lesson is don't buy from these self important mass builders that want to add fortunes to the published price with extras that any sane person would expect to come with a newly built house. Don't say I didn't warn you!
Mark · 25 May 2022
Agent replied · 13 June 2024
Hello Mr Brown and thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. We have reviewed and discussed your comments with the sales team involved, and we are sincerely sorry for any confusion and upset caused during your visit to our sales office at The Brambles. We wish you well in your new home.Thanks.
★★★★★ 5/5
TrustpilotWe are in the procedure of buying a…
We are in the procedure of buying a plot at Bilsthorpe chase we have been dealing with Hannah and Julie (mostly Hannah) and I’m delighted too say they both couldn’t be more helpful We’ve have looking for a new build for a while and simply because of where Bilsthorpe chase is and the house we like and how helpful the ladies are it’s was a no brainier Thanks Tim & Caroline
Tim · 19 April 2023
Agent replied · 13 June 2024
Hi Tim and thank you for taking the time to leave a review. It’s great to hear about your experience at Bilsthorpe Chase. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotWe purchased our home from Harron Homes…
We purchased our home from Harron Homes in April 2024. Penny Rands was assigned as our Sales Executive. She provided professional and excellent customer service and advice with after sales care. The home is designed to excellent quality as what you would expect from a 5 star builder. We are very happy with our purchase.
Kevin · 5 May 2024
Agent replied · 13 June 2024
Hi Kevin and thank you for taking the time to leave a review. It’s great to hear about your experience with Harron Homes. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotNot all house builders are the same!!!!
Currently buying a house with another developer who is building in Hasland. We are doing an assisted sale and are having a terrible experience due to pressure they are applying with time frames. Frustrated we decided to explore other options. Went the see Matt at Thorpe Meadows to discuss options and the difference in attitude is chalk and cheese. Matt is incredibly honest, very accommodating and above anything a nice guy. If we don’t sell our house in the “desired” time frame deemed reasonable by the other house builder I will be buying a Birtkwith from Matt (and my gut tell me me I will 99.9% sure I will be)Thanks for your help Matt
Alex · 2 May 2022
Agent replied · 13 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotAmazing service by Michelle at Thoresby Vale
Well, where do we start, words can’t even begin to describe the excitement of buying our first home together at Thoreby vale. Michelle is the most friendliest sales representative we could of asked for! She’s so welcoming and nothing is ever to much for her. She goes above and beyond to make our home buying experience exciting and enjoyable! And definitely one we won’t EVER forget! We honestly can’t thank her enough! We always have updates of our new home / pictures and can’t wait to go through the rest of our Journey at Thoresby Vale! We Can’t wait for the day we get our keys and can live in such a beautiful place as a family, Our FOREVER HOMEThank you Harron Homes! Jessica, Joseph & Family xxx
Jessica · 23 April 2022
Agent replied · 13 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotIm looking for my first house
Im looking for my first house, called into Laughton Gate and met with Josh the sales executive who was very helpful. Compared to other new builds that ive been to see, the houses have better design and have more kerb appeal. Great first impression, I would recommend
Aaron · 6 March 2026
Agent replied · 1 June 2026
Thank you for taking the time to leave this review. It is wonderful to hear that you had a positive experience at our development and we hope to see you again soon!
★★★★★ 5/5
TrustpilotHarron Homes, Nevisons Fold, Stairfoot, Barnsley
We reserved a Harron Home today at Nevison’s Fold, Stairfoot, Barnsley and we cannot stress enough how impressed we are with the whole process from the quality of the build to the fixtures and fittings etc! Janette was absolutely fantastic, she couldn't do enough for us, was professional and very thorough! Very impressed! Would highly recommend!!
Linda · 6 April 2024
Agent replied · 13 June 2024
Hi Linda and thank you for taking the time to leave a review. It’s great to hear about your experience at Nevison's Fold. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotA big thank you to Hannah at Bilsthorpe…
A big thank you to Hannah at Bilsthorpe Chase for all her help in getting the plot we were interested in released. Hannah went above and beyond even though she was poorly and it was a busy day! Looking forward to watching our house being built and becoming part of the community. Thanks Hannah. David and Sue.
Sue · 14 March 2024
Agent replied · 13 June 2024
Hi Sue and thank you for taking the time to leave a review. It’s great to hear about your experience at Bilsthorpe Chase. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotThorpe meadows/the grange
We went to enquire about a house at Thorpe meadows, we was greeted by Matt. Matt was able to explain the process and what we needed to do to get the ball rolling. He was professional, extremely helpful and polite, he was able to tell us where the nearest show home was for the type of house we was looking at which was only 25 mins up the road. We arrived at shireoaks development and was greeted by Jo, she was really helpful and welcoming even though she knew we was wanting to buy from another site. I am waiting for Nikki to contact us to arrange viewing for part ex, so unable to comment as yet however with the service we have already received I’m expecting no issues.
Tanya · 13 March 2022
Agent replied · 13 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotOtley Bungalow
A few months ago we visited Chariots Keep and spoke to Allison Melia regarding the Otley Bungalow.
Keith · 18 September 2025
Agent replied · 23 September 2025
Hi Keith, thank you for your kind words. We’re so pleased Allison was able to help and that you found the process smooth.
Wishing you all the best.
★★★★★ 5/5
TrustpilotThorpe meadows happy customer
So far so goodWe got reasonable price on our part ex and Nikki has been very helpful and responsive with this. The whole buying process has been brill with regular pictures and updates from Ann. Matt and Sylvia at thorpe meadows are always are friendly and responsive to requests etc.Site manager Lee and assistant site manager Chris are always happy to help and down to earthWe produced are snagging list and had a professional snagger, which said looks like a good built house, most of the snags he found were bits and bobs but nothing concerning us at the moment.We found a leak when moving in and the plumber was round first thing Monday morning. We now have Mark who's sorting out snags, really nice chap. Overall I've not got a bad thing to say.Yes new builds have snags but you've got to remember no one has lived in it so you will pick things up as you go and once harron has been informed they are more than happy to come and sort it out. Thank you to the team at thorpe meadows
Lauren · 10 March 2022
Agent replied · 13 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotGreat Meeting with Michelle at Thoresby Vale Edwinstowe
What a fantastic experience.Michelle went far beyond her job as a Senior Sales Executive when we met today to discuss(and buy) a Harron Homes new build House.She made us feel at home and answered all our questions and had been spot on describing the development and what we could expect before we drove the 60 miles down the road.We look forward to seeing Michelle next week to get all the legal bits out of the way. Great lady and really well built houses
J · 6 March 2022
Agent replied · 13 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotHockley Croft in Boroughbridge
Hockley Croft in Boroughbridge, Michelle is a true asset and inspiration to Harron Homes, as she is enthusiastic, knowledgeable, and extremely passionate about selling homes! We went to Hockley Croft today to look at the show homes because we're thinking about putting our house on the market but don't know where to start. Michelle explained the Part Exchange Scheme, in which Harron Homes could be our cash buyer. That eliminates the hassle of selling our home, and best of all, we can stay in ours until the new one is built, which is ideal for us because we have a toddler and another on the way. Thank you so much, Michelle. We can't wait to get things started.
David · 6 March 2022
Agent replied · 13 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotShipley Lakeside
We reserved our plot yesterday at Shipley Lakeside. Amanda has been incredible throughout. We couldn’t have asked for any more. Communication was brilliant before we booked in to reserve, and she was equally as good with dealing with the reservation. I know if I have any questions I can contact her and she’ll help. Julie was also on site and she is equally as lovely and helpful. The appointment gave us all the information that we needed before proceeding with the reservation, you are then given a pack to bring home with everything you need in. Which is great. I look forward to meeting again soon for the next stage.
Rebecca · 6 March 2022
Agent replied · 13 June 2024
Thank you for taking the time to leave a review. It’s great to hear about your brand new Harron Home. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotWe have had the best service possible
We have the best service possible! Julia from Brierley Heath is world class and has made the process of reserving our new home so simple. The quality and finish of Harron Homes is amazing after viewing a lot of other new builds. We can’t wait now! Thanks Julia for being so friendly and can’t wait for many more laughs along the way! Emily and Lauren
Emily · 26 August 2023
Agent replied · 13 June 2024
Hi Emily and thank you for taking the time to leave a review. It’s great to hear about your experience at Brierley Heath. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotAmazing experience would highly…
Amazing experience would highly recommend Harron Homes.We decided to move in January 2021 and after myhs of looking at every development and building company we decided on our beautiful home onthe Thorpe Meadows Estate, lots of ups and downs during the process but we still had a great experience and Harron Homes went above and beyond to help us secure our purchase despite award buyers in our chain that could have lost us our beautiful home.Move day was stressful but Ann was great and reassured us as always.Post move we have had issues and yes I won't lie it's been frustrating stressful and on some occasions disappointing, but I think moving just before Christmas enhances everything and in reality Harron Homes have been great communicators and have successfully resolved neatly all our issues and we are very confident the remaining snags will be sorted.Chris site manager has been great and we are 100% pleased we chose Harron Homes the quality of this build is brilliant and we have had compliments from other trades men that are not associated with Harron Homes that have been to our house, what more can I say.
Mr · 1 March 2022
Agent replied · 13 June 2024
Thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron Home. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotThe Hawthornes, Carlton.
The Hawthornes, Carlton. From the start and the first meeting with Caroline we have had nothing but fantastic help, advice and been made to feel like we were been sold a home, not just taking money from us for a house. Some special thanks to Sandra, who then helped us through some interesting times with our buyer, to the day we moved in, just before Xmas. Thank you for the card and warm welcome we received on hand over. I’d like to mention Kelly as well, another fantastic member of the Hawthornes team. Yes there were some hiccups along the journey, but the team dealt with them instantly yes there were a few minor snags, it’s a new build these happen but they have been sorted or just about to be. I have no worries at all. Next I have to mention Zak and Simon, absolutely top blokes, highly professional and also friendly, they actually care about the homes and the site. They both go above and beyond to help. Thanks for your help dealing with our minor issues, and thank you for the home I live in, from the start it felt like a home not just a house. Ps. To the Harron senior managers, they are a top team on the Hawthornes. Look after them or someone else will. Thank you all. Karl and Shelley.
Karl · 17 February 2022
Agent replied · 13 June 2024
Thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron Home. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotFar Grange Meadows Selby .myself and…
Far Grange Meadows Selby .myself and partner visited the site today to reserve our new home ,we met Sandra who was extremely professional and helpful in explaining both the process and choice of options.she helped us with all queries and provided us with details of their solicitors .as we were a little short on time that day we arranged to revisit later this week to discuss which upgrades and fittings we would like in our new home.we found Sandra was very easy to deal with and would not hesitate in recommending anyone who is considering a new home in this area
Alan · 15 February 2022
Agent replied · 13 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
★★★★★ 5/5
TrustpilotAmazing Service. Brilliant Sales Representatives.
Me and my partner have reserved our plot with Harron Homes at Thorseby Vale. We have experienced amazing service, friendly sales representatives and have felt welcome throughout our journey. Michelle at the Thorseby Vale Development has been brilliant. Michelle has been very welcoming and friendly and has always taken time to speak with us and go through everything with us. We couldn’t have asked for a better sales representative. We have been to other developments previously and have not experience the level of friendliness and service we have received with Harron Homes. We will be recommending Harron Homes to our friends and family and we are exicited to cary on our journey with Harron Homes.
Jack · 5 February 2022
Agent replied · 13 June 2024
Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!
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