Trusted Agent profile · Dinnington

Harron Homes Dinnington reviews

4.0

★★★★★ Great

1,277 reviews across 2 platforms

Oldcotes Road, Throapham, Dinnington, S25 2QX

Harron Homes's office in Dinnington, at Oldcotes Road, is rated 4.0 out of 5 across 1,277 reviews on two platforms, including 4 Google reviews rated 4.0.

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4.0 / 5

4

Reviews on Google

This office

Trustpilot logo

1,273

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Dinnington office, from every platform, shown as written. First names only.

5/5

Trustpilot

Reserved our first home today at…

Reserved our first home today at Simpson Park and what a great journey it has been so far, all thanks to Michelle the sales executive at Simpson Park you are always so kind and caring thank you for all your support!

Demija · 13 September 2026

Agent replied · 10 October 2026

Thank you for your review! Congratulations on reserving your very first home at Simpson Park, what an exciting milestone! It’s wonderful to hear that Michelle has made your journey so positive and has been there to support you every step of the way. We’ll be sure to pass your kind words on to Michelle and wishing you all the best as you continue your journey towards getting the keys to your new home!

5/5

Trustpilot

Went there accidentally however the…

Went there accidentally however the Sylvia was very lovely she was very helpful and very passionate about her work. Loved the house. Bolsover Showhouse Hope I got the name right but she was very lovely and thank you for being very kind.

Ashmita · 29 August 2026

Agent replied · 10 October 2026

Thank you for taking the time to leave a review! We’re so pleased you enjoyed looking around our Bolsover show home and that Sylvia was able to help you during your visit. If there’s anything further we can help you with, please don’t hesitate to get in touch with our sales team.

5/5

Trustpilot

We are in the process of purchasing our…

We are in the process of purchasing our second Harron Home on Sandlands Park and Julie-Ann has been absolutely fantastic! I couldn’t recommend her or the site enough, she has been so accommodating, listened to exactly what we want and provided such a fab service! Thank you Sandlands Park for providing such wonderful homes & special thanks to Julie-Ann for helping us find our dream home!

Samantha · 5 March 2026

Agent replied · 1 June 2026

Thank you for taking the time to leave this review, our team and Julie-Ann in particular will be delighted to hear your feedback. We hope you continue to love your home and the community around you.

5/5

Trustpilot

Highly recommend

Highly recommend, very straightforward from initially looking around the showroom to moving into our new home! Natalie at Castle Gardens made the process as low stress as possible for us which really helped. Overall great service from Natalie.

Tom · 4 September 2026

Agent replied · 10 October 2026

Thank you for your lovely review! We’re delighted to hear you had such a positive experience from visiting the showroom through to moving into your new home. We’ll make sure Natalie sees your kind words. We wish you all the best in your new home!

1/5

Trustpilot

Do not buy a property from Harron, trust me

Do not buy a property from these con artists. Issue after issue and all they do is lie and misdirect you continuously in hope that you drop it. They can’t do their job properly to start with but the repairs are even worse (when the contractors actually turn up that is). They tell you that something is ‘within regulation’ and stick to that story until you can prove them wrong. Had people lie to my face about issues saying they are fine and then later in the same day they admitted it needed fixing. I know all new builds can have issues but the lack of care and professionalism is honestly ridiculous. All their good reviews come from people visiting the show home or who have only just moved in. If you buy with harron homes then just ensure that you are resilient enough to deal with constant stress, lies and deception for the full 2 year builder warranty period and long after.

Customer · 6 October 2026

Agent replied · 13 June 2024

We’re sorry to hear that you’ve had a disappointing experience. We take all customer feedback seriously and would appreciate the opportunity to look into this further for you. Our Customer Service team will contact you directly to gain more information and work towards resolving this.

5/5

Trustpilot

You got to have a Harron Home!

after my park run which is next to Brierley Heath site, I went to check out the show case houses. I was amazed by the structure and quality of the house build and Ann's huge knowledge of every house available. We fell in love with the Birkwith house and immediately placed the deposit the next day! We didn't want to miss the very last few houses developing! We felt the sale and part exchange process was smooth and straightforward. There's a good selection of decorations and add ons to the house. Ann has been so helpful and directed us to the right point of information and contacts for further enquiries. Excellent customer service and quality, keep up the great work x

Wi · 14 September 2025

Agent replied · 23 September 2025

Thank you for sharing such wonderful feedback. We’re thrilled you were impressed with the quality of our homes and that Ann’s knowledge and support helped make the process smooth and enjoyable. Congratulations on reserving your Birkwith home, we’re delighted to be part of your journey and look forward to seeing you settled in soon!

5/5

Trustpilot

Excellent customer service and rewarding part exchange process

We are currently buying a new build on Shipley Lakeside through the part exchange process. We’re really pleased with the offer made on our current home and feel it reflects its value in the current market. It’s reassuring to know that we will get this value without all the stress and hassle of trying to sell it privately. We are enjoying working alongside Charlotte, the sales adviser there, and find her very helpful and supportive. We’re really happy with the standard of service provided so far and would highly recommend Charlotte and the part exchange process to others.

Stacy · 13 September 2025

Agent replied · 23 September 2025

Hi Stacy, thank you for your kind feedback. We’re delighted the Part Exchange process has been smooth and that Charlotte has been so supportive. Your recommendation means a lot, and we look forward to welcoming you to your new home at Shipley Lakeside.

5/5

Trustpilot

Called at Chariots Keep this afternoon…

Called at Chariots Keep this afternoon for advise about bungalows. Alison was extremely helpful and explained everything clearly for us. She gave us more ideas to think about and showed the plots available, and what we could do with them, regarding parking. We went away with plenty to think about, she was most helpful and extremely easy to understand, explaining things clearly for us. She also told us about the part exchange they do, which was most helpful and gave us another option. Thank you for all your help

Paul · 13 September 2025

Agent replied · 23 September 2025

Thank you, Mr and Mrs Jessop, for your lovely feedback. We’re so pleased Alison was able to provide clear advice and plenty of helpful options for you to consider. We’ll be sure to share your kind words with her, and we look forward to supporting you further as you explore your new home options.

5/5

Trustpilot

Had a wonderful experience buying a…

Had a wonderful experience buying a home from Harron Homes at York Vale Gardens in Howden, Goole. Nicola, in the Sales Office was extremely helpful in the search for our new home and took a lot of the stress out of buying when suddenly family matters took priority. She was very thorough in getting things done and communicating between us, the solicitors and estate agents on daily basis. Beth Gillott also helped us get the right deal at the start of the process. Once our house was nearing completion, we were introduced to Russ, the Site manager and Dan the Assistant Site Manager who gave us a tour around in hard hats of our new home and gave us a preview of what the house would look like. We were also able to ask them any questions we needed answering. I felt they all went out of their way to make sure we were satisfied. I am now in my new house and the build quality and features that we have is second to none. Thank you Harron Homes for our dream house!

Taras · 7 September 2025

Agent replied · 23 September 2025

Hi Taras, thank you for your kind words! We’re so pleased Nicola, Beth, Russ, and Dan helped make your journey to York Vale Gardens smooth and stress-free. It’s wonderful to hear you’re happy with your new home, wishing you many happy years ahead!

5/5

Trustpilot

Very helpful sales advisors

Recently purchased our first home in West Yorkshire, from the start both Caroline and Nat were very helpful and informative, always gave us information when we asked for it in a timely manner and went above and beyond. Very thorough communication throughout and always kept us up to date as best they could.

Lucy · 24 April 2026

Agent replied · 13 June 2024

Thank you so much for your kind words. Our team will be delighted to hear how much you appreciated their support and expertise. We’re so pleased we could help make your visit such a positive experience, and we wish you all the very best for the exciting journey ahead!

5/5

Trustpilot

Currently going through the buying…

Currently going through the buying process with Harron Homes, so far so good. Nicola at York Vale Gardens has been extremely helpful and we cannot wait to get in our home later this year. 🤞🏻🙏🏻.

Fabienne · 28 August 2026

Agent replied · 10 October 2026

Thank you for your review! It’s great to hear that everything has been going well so far and that Nicola has been able to help along the way. We’re really looking forward to seeing you move into your new home at York Vale Gardens. Wishing you all the best for the rest of the journey!

5/5

Trustpilot

I had a really positive experience with…

I had a really positive experience with Penny, the mortgage sales advisor I met today regarding buying my first home. She was very professional, friendly and patient throughout the appointment. She took the time to listen to my circumstances, explain everything clearly and answer all my questions without making me feel rushed or pressured. I really appreciated the helpful advice and guidance you provided and I would definitely recommend your service to anyone looking for professional and supportive mortgage advice.

Oni · 14 September 2026

Agent replied · 10 October 2026

Thank you for your review. We’re pleased to hear you had a positive experience with Penny and found her professional, friendly and helpful. We’ll be sure to pass your feedback on to her.

3/5

Trustpilot

I have lived in my Harrow Homes…

I have lived in my Harrow Homes property at Low Ridding for just over a year. Overall, it was a great experience initially, particularly with the help and support from Julie and the experienced sales team, who were very helpful throughout the buying process. Most of the snags have now been completed, although there are still some outstanding issues that have yet to be rectified. Unfortunately, once you have completed and they have received your money, it can feel like you are on your own and that the level of interest and support significantly drops. I have been waiting over 3 months to have my loose fence post fixed, this has still to this day not been scheduled for repair. One of my biggest disappointments has been an incident involving contractors carrying out work in my rear garden. They did not knock or notify me that the work was taking place, otherwise I would have moved my vehicle. Following the work, my car was scratched while it was parked on my drive. I reported this to the customer service team immediately and provided photographs and details of the damage, but my claim was disregarded on the basis that I had insufficient evidence. I subsequently asked customer services to provide the relevant risk assessments and method statements so that I could properly understand the work carried out and build my case, but they did not even respond to this request. The lack of communication and transparency has left me seriously concerned about safe systems of work were being followed by the contractors. Ultimately, this situation resulted in damage to my vehicle’s paintwork, which I am now left having to pay to repair myself. Overall, I am very disappointed with how this matter has been handled. While the initial experience was positive and most snagging issues have been resolved, the lack of communication, accountability and support once problems arise has been extremely frustrating.

Luke · 14 September 2026

Agent replied · 10 October 2026

We’re sorry to hear that you’ve had a disappointing experience. We take all customer feedback seriously and would appreciate the opportunity to look into this further for you. Our Customer Service team will contact you directly to gain more information and work towards resolving this.

4/5

Trustpilot

Good service

Overall we have had a positive experience with Harron Homes. The location is absolutely beautiful. Charlotte was brilliant with her customer service, providing weekly updates, answering our (many) questions, and even taking the time to call us to ensure we understood everything. We did a part exchange and I have no complaints about the process, it was all very smooth and quick. Our only main issue lies with the poor quality of the road laid outside the house (unfortunately a private road), which is not the same quality as elsewhere on the estate. Hopefully this will be resolved promptly but we are still awaiting updates on this. We do love the house and they’ve dealt with our snags relatively quickly, so I would recommend overall!

Phoebe · 26 May 2026

5/5

Trustpilot

We’ve just moved into our new home at…

We’ve just moved into our new home at Mastin Moor, and throughout the entire process we’ve had the pleasure of dealing with Sylvia. She has been absolutely amazing from start to finish. We genuinely couldn’t have wished for a better person to help guide and support us through the buying process. Nothing was ever too much trouble, and she made what can be a stressful experience feel so much easier. Silvia truly is one in a million, and we can’t thank her enough for all her help and support. We would highly recommend her to anyone going through the home-buying process! ❤️ I also have to mention the fantastic onsite team, who have been incredibly supportive throughout the process. They were on hand to help us on the day we got the keys and made the handover feel so much easier and more reassuring. It’s comforting to know that if we ever need them, they’ll be there to support us and help keep our home a home.

Adrian · 8 September 2026

Agent replied · 10 October 2026

Thank you for your review and for taking the time to share your experience! It’s fantastic to hear how supported and reassured you felt throughout your home buying journey at Mastin Moor. Sylvia will be absolutely delighted to hear your kind words. We’re also so pleased that our onsite team could be there to support you on the day you collected your keys and help make the handover feel straightforward and reassuring. Congratulations again on your new home!

5/5

Trustpilot

Quality of workmanship demonstrated

Mike has been to our home about 4 times to rectify faults with our new home at Simpson park plot 133. Each time Mike has demonstrated professional workmanship to a high standard. Mike is very polite and has a very caring attitude towards the customer and the job he undertakes

Martin · 20 April 2026

Agent replied · 1 June 2026

We’re delighted to hear how well you’ve settled in. Thank you for recognising the team’s hard work - your comments truly mean a lot. Enjoy your new home!

1/5

Trustpilot

The Brambles - Retford

Absolutely appalling after-sales service from Harron Homes (The Brambles). I contacted them with a straightforward and reasonable request for some temporary tarmac to bridge the significant height difference between my driveway and the raised kerb. Accessing my own property has become increasingly difficult, and the underside of one of our cars has occasionally scraped as a result. Despite clearly explaining the risk of damage to our vehicles, I have spent more than six weeks repeatedly chasing Harron Homes. I received a succession of vague responses saying the matter had been forwarded, the site team was looking into it, they were waiting for the groundworkers, no tarmac was available, materials needed to be ordered and approval was required. Nobody provided a meaningful timescale or proactively updated me. Most tellingly, as soon as I said I was considering sharing my experience on social media and Trustpilot, I was told that the Contract Manager had arranged a temporary solution and that the groundworkers would attend later that same day. Nobody attended, the promised work was not completed and the problem remains entirely unresolved. It is disgraceful that a customer should have to threaten public criticism simply to get a response, only for Harron Homes then to make a promise that they fail to keep. Meanwhile, we must continue risking damage to our vehicles every time we enter or leave our own property. This experience has left me with absolutely no confidence in Harron Homes’ customer service or aftercare. Once they have sold you the property, getting them to take ownership of even a basic but potentially damaging issue appears to require endless chasing, and even then, their assurances cannot be relied upon.

Damian · 18 August 2026

Agent replied · 10 October 2026

Hi Damian. We’re sorry to learn about your recent experience and we really appreciate you taking the time to share your feedback with us. We understand you have now spoken with a member of our team, who has looked into this for you and provided a temporary solution ahead of the road tarmacking works due to take place. We hope this provides some reassurance in the meantime and helps make things a little easier while the planned works are completed. We’d like to thank you for your patience and understanding while this has been looked into. We hope the forthcoming tarmacking works will provide a positive outcome and allow this matter to move forward.

1/5

Trustpilot

2 year Brierley Heath - It Gets Worse

Our experience with Harron Homes has been extremely disappointing from start to finish. * Our kitchen work surface is delaminating around the front edge, yet we have been told this is the final decision on the matter and nothing further will be done. * We were told by the site manager (and have the email to prove it) that the drains on our development would be cleaned once the site was completed. Harron Homes have now gone back on that commitment and are refusing to carry out the work. * The tarmac on the private road where we live has been breaking up since we had been in the property for less than a year. Despite reporting it early, we are now being told it is simply “wear and tear” after two years and they will not take any responsibility. To make matters worse, communication has been consistently poor. Almost every email informs us that our previous contact has left and our case has been passed to someone new, forcing us to repeatedly explain the same issues and causing unnecessary delays. Genuine concerns are dismissed, promises are not honoured, and once contracts are exchanged and they have your money, customer service appears to become an afterthought. Based on our experience, I would not recommend Harron Homes. If you’re investing hundreds of thousands of pounds in a new home, you should expect far better build quality, aftercare, and customer service than we have received.

George · 7 August 2026

Agent replied · 10 October 2026

Hi George, We’re sorry to hear about your experience and appreciate you taking the time to share your concerns. We understand how frustrating it must be to feel that these matters have not been resolved to your satisfaction. We’d really like the opportunity to discuss this with you directly and review the matters you’ve raised. Please contact our Customer Care team at northmidlandscustomerservices@harronhomes.co.uk, quoting your plot address and development, and we’ll be happy to look into this further.

2/5

Trustpilot

Its like a Nightclub …

I have been living on the Hawthornes estate for a couple of years now. While it's still very much an active building site, I have to say the roads have improved significantly over the last 12 months, and overall the house is great. My biggest issue, however, is the excessive noise from the builders and scaffolders. They regularly play music at such a high volume that it's impossible to concentrate, and I often have to move rooms just to be able to hear myself think. If you're planning to work from home, this is something to seriously consider, as the noise can make it very difficult. I raised the issue with Harron Homes, but unfortunately nothing was done to address it. I appreciate that construction work is part of living on a new-build estate, but there is no need for music to be played at a volume that disturbs residents throughout the day.

David · 5 August 2026

Agent replied · 10 October 2026

Thank you for taking the time to leave your feedback. We're pleased to hear you're happy with your home and that you've noticed the improvements made to the roads over the last 12 months. We're sorry to hear that the music being played on site has been causing disruption, particularly when working from home. Whilst construction activity is an expected part of living on an active development, we appreciate that music at an excessive volume is unnecessary, and we're sorry that your previous concerns left you feeling that no action had been taken. Following your feedback, we've spoken with the site team and reminded all contractors to ensure any music played on site is kept to an appropriate volume to minimise disruption to residents. If you're happy to do so, please contact our Customer Care team with your address and contact details so we can discuss your experience further at Yorkshirecustomerservices@harronhomes.co.uk. We'd welcome the opportunity to speak with you directly and thank you again for bringing this to our attention.

5/5

Trustpilot

Ann at The Oaks is excellent

From the moment I heard her voice on the telephone to now beginning to choose our extras for our new home, I knew we would purchase our forever home with Ann. Ann has provided exceptional customer service throughout. Working hard to get us the perfect home, in the perfect plot, within our timelines, working quickly and going out of her way for us. We have used the part exchange scheme with Harron which is going very smoothly and quickly so far and Ann’s recommended mortgage advisor and solicitors have also been excellent. We have already visited the plot and met the site builder Dan, we get weekly updates, photos, support and advice. Looking forward to continuing on this journey with Harron, Ann and Dan creating our dream home.

Lex · 27 July 2026

Agent replied · 10 October 2026

Thank you for your wonderful review. We're delighted to hear that Ann has made such a positive impression from your very first conversation and has supported you throughout your home buying journey. It's fantastic to know your part exchange is progressing smoothly and that the mortgage advisor, solicitors and Dan on site have all helped make the experience a positive one. We're so pleased you're enjoying the weekly updates as your new home comes to life. Thank you for choosing Harron Homes. We'll be sure to pass your lovely comments on to Ann and Dan, and we look forward to supporting you through to moving into your dream home.

5/5

Trustpilot

Harron Homes - Josh

We are currently going through the process of buying our first home. We stumbled upon harron homes, laughton gate and instantly fell in love with the area and properties. Josh has been there to guide us through the process, he has been nothing but helpful and consistent especially with any questions or queries we have, he is keen to help us. He has kept us up to date throughout, through a whatsapp group with me and my partner. Highly recommend working with Josh at laughton gate if you are considering buying with Harron Homes. Thank you!

Poppie · 22 February 2026

5/5

Trustpilot

Simpson Park

Simpson Park - My fiancé and I are currently in the final few weeks of our new build journey with Harron Homes at Simpson Park. The process from the start until now has been great, all because of the very helpful and informative sales person (Michelle) and her colleagues at Simpson Park. Michelle kept us updated throughout the entire process with pictures (wish we had more lol) and was happy for us to book time in to review progress for ourselves. We will now wait to see if the aftercare has been as outstanding as the whole process of purchasing.

Paul · 22 February 2026

5/5

Trustpilot

Happy with Harron Homes

I began my exciting new home journey with Harron Homes in Hucknall in June 2025. We moved in to our beautiful house in December. We have been very happy from the beginning with the helpful service from the sales office, particularly helping me make good choices for kitchen and flooring and the site managers for responding quickly and giving us a great home demonstration before we moved in. There were a few snags to sort but nothing major and I felt and still feel very well looked after. Harron homes were also good for the incentives they offered us compared to other local house companies . I fully recommend choosing them.

Laura · 22 February 2026

5/5

Trustpilot

Harron Homes Worker Sylvia

Visited the same Harron Homes site a few times after seeing a house we was interested in. A lady called Sylvia was very friendly and helpful, listened and got answers to all questions asked. Sylvia is the reason we have our forever home.

Vinny · 30 March 2026

Agent replied · 1 June 2026

Thank you for taking the time to leave this review, our team will be delighted to hear your feedback. We hope you continue to love your home and the community around you.

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