Trusted Agent profile · Didcot, Oxfordshire
Verified
★★★★★
583 reviews across 1 platform
The Old Post Office, 6 Foxhall Road, Didcot, Oxfordshire, OX11 7AA
Part of Jones Robinson, see every office.
Jones Robinson's office in Didcot, Oxfordshire, at The Old Post Office, is rated 4.8 out of 5 across 583 reviews on 1 platform, including 583 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
Gary Church is the resident Director of award-winning estate agents Church Robinson and has over 25 years' experience in the area. He started his career in the property industry in the mid-80s, working at a small agency in Reading. His company merged in 2005 with fellow independent agents, Jones Robinson to become Church Robinson. The Jones Robinson Group, since inception in 1998, has expanded to over 60 dedicated members of staff with further offices at Newbury, Lambourn, Marlborough and Devizes. Local Didcot residents know Gary well for this professionalism and the exceptional personal service he has provided over the years. Gary's sales director George Stevens manages the sales team, alongside Sales Manager Courtney Hicks, who are subsequently supported by a financial services team, Firstxtra, with whom we have a long standing relationship, to help with all your mortgage requirements. Our high level of sales care is backed up by our dedicated and experienced Sales Progressor Dawn Panell who strives to ensure a smooth sale for all of our vendors and buyers. Lucy Cook manages our lettings department, voted the Best Lettings Agent in Didcot 2020-2021 by the British Property Awards, which offers rental needs for both landlords and tenants, with a professional but friendly service that gives peace of mind to all clients. Jo Woolley manages the group's Operations and Marketing functions. The whole team works together, with a joint goal of providing excellent care to all our customers. Our unrivalled service ensures clients return to us again and again!
The Trusted Agent 2026 results for Jones Robinson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Didcot office, from every platform, shown as written. First names only.
1/5
GoogleThey do not answer emails or calls, they do not solve your doubts, they leave us in sight😔🤷♀️ you get too tired waiting for an answer from them, I don't recommend them. …
Please could you email us at jo.woolley@jonesrobinson.co.uk to provide further information as we have no one with your name on our records and our team at Didcot don't know who you are. Thank you.
1/5
GoogleMost of the Staff are very pleasant to deal with, however watch out for hidden Checkout charge, that's not advertised/in agreement and the Company's that do the Check in (BPP) report and Check out (Phoenix)report. My Check in report was very poor bad pictures, hence me asking to change it and complaining, check out report was top class high definition pictures, which cost me a lot on my deposit, due to the difference in reports, which was heavy complained about.
5/5
GoogleAn amazing and professional service from all of the team - However, I must mention Raffaele who was an absolute star, helpful and communicative who made the final part of the selling process a dream.
Joanne, thank you so much for this kind review! Raffaele will love reading these kind comments.
5/5
GoogleOur experience as first time buyers couldn't have been better. Thanks to the team at Church Robinson who were fantastic throughout!
Thank you for taking the time to post this kind review, Ryan! We really appreciate it.
5/5
GoogleWe had a great experience selling our home with Church Robinson. Staff were very helpful and enthusiastic, and everything went very smoothly.
Thank you for posting this lovely review for the team, Matt! We really appreciate it!
5/5
GoogleThe whole process from Sale to purchase has been well managed with great communication. Jo and Dawn have been excellent with keeping us informed and supporting any challenges. Thanks!
Thank you Cerie, we really appreciate your feedback - Jo and Dawn were delighted to be of help!
5/5
GoogleThese guys have excellent service from communication, feedback,getting the house and settling in. BERKY ,LIZ AND Warren you guys are the best! Thank you for your great service
Thank you Talente, we really appreciate you taking the time to post a review! The team were delighted to be of help!
5/5
GoogleWe’ve purchased our second house through church Robinson and it’s been a great (and easy!) experience once again ! Thank you Jo for your ongoing support and for being so understanding
Thank you, Jessica for taking the time to post this review! Jo has loved being of help!
1/5
GoogleHugely unprofessional. Dreadful at their jobs. Harassed me with multiple calls every day and deliberately applied excessive pressure on me to make the decision they wanted me to make. Absolute disgrace, do yourself a favour and don't go through this company
We are obviously disappointed to receive this review James, but after investigating the circumstances, do not feel it is appropriate to comment. Our many other 5-star reviews demonstrate our professionalism.
5/5
GoogleWe worked together to buy a new home, and they were incredibly helpful and helpful at every stage. They followed all the process on time and we were able to finish the process as soon as possible. Thank you very much.
Thank you so much for your kind words, Mahmut, we really appreciate it and were delighted to be of help!
5/5
GoogleA breath of fresh air when experiencing the complexity of finding a rental in difficult circumstances. Church Robinson are empathetic and highly professional.
Thank you for taking the time to post this lovely review, Elizabeth!
5/5
GoogleJo has been very helpful in assisting me with the sale of my property and I have no hesitation in recommending her. She will look after you.
Thank you, Sarah, we really appreciate your kind recommendation! Jo will be delighted to read your feedback!
5/5
GoogleGreat service and good communication throughout. Would recommend their services to anyone
Thank you for taking the time to post this recommendation, Derek! We really appreciate it!
5/5
GoogleI recently sold my house with Church Robinson Didcot and they were very helpful and responsive throughout the sale. They also managed my property for 4 years and were very professional and helpful.
Thank you Pamela, we have been delighted to be of service and hope we can help again in the future!
5/5
GoogleVery good communication throughout the whole process of selling the property. Made a refreshing change not having to chase for updates. Thank you Jo and all the team. Have recommended you already.
Thank you for this lovely review and recommendation Karen! We are really grateful for this!
5/5
GoogleWe bought our home during lockdown and the team at Church Robinson were great from start to finish. They kept up communication with all parties throughout and went over and above to help things run smoothly.
Thank you for taking the time to post a review - we were absolutely delighted to be of help! We hope you will be very happy in your new home!
4/5
GoogleThe process of selling our property went smoothly and Church Robinson kept us informed throughout the process. Thank you for your help in selling our property.
Thank you, Tony for posting this kind review for the team!
5/5
GoogleExcellent service. Marta, Vanessa and Liz we're extremely helpful and friendly. They quickly responded to all our queries and made the process easy for us. Would recommend church Robinson to a friend.
Thank you for this lovely recommendation for our Lettings team! Marta, Vanessa and Liz were delighted to be of help to you!
5/5
GoogleDawn and Gary have been brilliant throughout the process of buying our first home. Dawn has done no end of chasing and updating us and Gary managed to help push it through. Would highly recommend them!
Thank you Emily, re really do appreciate your feedback! Dawn and Gary loved being of help!
5/5
GoogleAll professional support needed for a smooth house sale.
Thank you for posting this kind review, Catalin.
5/5
GoogleWe have worked with Jo and she was one of the best real estate agent that I have worked with. She was very attentive and kind. I would definitely recommend working with Jo. Great service. Thanks Jo!
Thank you for your kind words, Gediz - Jo will really appreciate them and was so pleased to be of help to you!
1/5
GoogleFalsely advertised the inclusive costs of the letting. Upon making an offer, they changed the description of the adverts on Zoopla and Rightmove to try and make more money out of me. Unprofessional and very unimpressed.
We are very disappointed to read your comments, George, as our lettings team have confirmed they did explain the elements of the rental amount of the property in question.
5/5
GoogleWe just brought our first house with the help of Church Robinson. A stressful process that was made all the more easy with their professional and courteous staff. Jo was very friendly, kept us up to date with the process.
Thank you for leaving your review, Ethne, we hope you have settled into your new home!
5/5
GoogleFanatic service! Always keeping me up to date on how the viewings & avenue sale is progressing. Would recommend their Estate Agents to anyone.
Thank you for taking the time to post these kind comments and recommendation John! We really do appreciate it!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Jones Robinson, Didcot won Platinum.
