Chancellors reviews

★★★★★ 5/5

Google

The Didcot sales brunch has been really great leading the sale of our property in Didcot. The team - and especially Megan - are well organised, transparent, and on top of the things. I really like that Megan called every week to provide an update, see if we need anything and went an extra mile to resolve issues which primarily should have been resolved either by the property manager or solicitors. I would recommend the Sales Team at any time.

Lucie · 13 January 2023

★★★★★ 5/5

Google

Callum Parsons are the real asset for this company. He is very good with the communication with us and get jobs done in a timely manner. We stay with the chancellor due to Callum's excellent work to get us the right advice in the right time. Thank you Callum.

Dori · 12 November 2024

★★★★★ 5/5

Google

Louise was fantastic. Thank you so much!

Sam · 13 February 2026

★★★★★ 5/5

Google

Megan has been absolutely fantastic! As first time buyers we felt quite nervous about the whole experience. As soon as we met Megan at our viewing she was incredibly welcoming and was happy to answer any of our questions! She is fantastic on emails and has been right there if ever we need her which has made a whole difference to us. We can’t thank Megan enough for her help and support! Thank you so much! Sarah & Adam

Sarah · 31 December 2022

★★★★★ 5/5

Google

We have recently had the experience of selling our property with Chancellors Didcot, having dealt with both Nicholas Sampson and Megan Antill. We have found the service to be excellent with all aspects of our contact with them being timely and efficient. Nick guided us through putting our property on the market and was our regular point of contact, always happy to guide us through the process and answer any questions we had, making us feel like we were in good hands. Nick was a fantastic help and made us feel comfortable as first time sellers. Megan was especially helpful in both arranging and conducting viewings and concluding the sale once an offer was received. She went above and beyond with helping us finalise and get our paperwork sent over to our solicitors in an expedient fashion as a tight turnaround time was required due to the timescales of the sale. We would not hesitate to recommend Chancellors to anyone looking to sell their property.

David · 14 November 2022

★★★★★ 4/5

Google

I have just completed a sale of a retirement flat through Chancellors. The sale was not easy, primarily due to COVID lockdown and then a slow return to interest in the retirement sector. Abbie Ketch and Nick Sampson from Chancellors in Didcot did a great job of pushing the property and then when we finally had interest, Abbie was on top of all the communications, buyer questions and was in touch on a regular basis - leaving no stone unturned. A really efficient and professional service!

Kate · 16 August 2022

★★★★★ 5/5

Google

Sydnie Cox was very helpful and friendly. She was already at the property when we arrived and very professional throughout. Thank you.

Sanneeta · 19 August 2025

★★★★★ 5/5

Google

Matt at Chancellors was absolutely friendly, professional and made the entire experience feel effortless. In fact we saw 7 properties that day, which could easily feel stressful, but we had a most enjoyable time.

Keshala · 22 June 2026

★★★★★ 2/5

Google

A mixed bag really. I found it incredibly hard to get a hold of the right people when calling them, meaning that it was almost impossible to actually get a viewing booked. I would either get the customer service team, who were unable to do anything really (arrange viewing or give any real details about the availability) or I would get someone else who was also unable to book a viewing. In all cases, they said they would chase it up and get someone to call me back. At no point did anyone ever call me back. When I finally got a viewing, after 3-4 days of trying, I was very excited to finally, maybe, find a place to rent. However, 2 hours later, I got a call that the booking was actually not made correctly and instead, the only slot I could get (all the other slots having been taken during the 3-4 days I couldn't get a hold of anyone) was 3 days later, at which point the property will, no doubt, already be taken. Honestly I am fuming. Who do I need to call to actually get through? How is it so difficult to even get the right person on the phone? Can anyone actually book a viewing?NegativeResponsiveness

Bill · 21 June 2022

★★★★★ 1/5

Google

I have found a property and requested an online viewing, only to be promised a video I was never sent. When I followed up, I did not receive a response, and any other property I ask about afterwards, I receive no response about. Really weird as I interact with the same agency in Abingdon, who have been helpful.

Joumana · 8 August 2026

★★★★★ 5/5

Google

Absolutely amazing service, we have been looking for a house fir nearly 5 months, and just recently signed up with Chancellors. Within a week we were able to view the house, get verifed and offer got accepted. Megan was showing us around, answered all of our questions, provided with amazing knowledge of the property. 5 starts is not enough, should be 10. Thanks Pawel & Monika

Rain · 12 August 2023

★★★★★ 5/5

Google

We had a fantastic experience viewing a property with Jack. From the moment we arrived, he was friendly, professional, and incredibly knowledgeable. He took the time to show us around thoroughly, answering all of our questions and never made us feel rushed or pressured.

Aston · 13 March 2026

★★★★★ 5/5

Google

Sydnie was very helpful and informative

Marcus · 17 December 2025

★★★★★ 5/5

Google

I would recommend Jack as letting agent from Chancellors didcot branch as he was very helpfull in providing details of the properties and he was always on-time or early at viewing appointments. He always had all the details of the property and was very responsive in terms of emails and requirements. Great service

Raheel · 21 April 2024

★★★★★ 5/5

Google

Me and my partner were going through the process of purchasing our first home. Megan Antill was our point of contact, she remained kind, friendly and professional throughout the process. She was incredibly quick to reply to any queries and provided excellent updates on progress for the whole buying chain. A big thank you to the wholes Didcot office for all their help.

Harvey · 8 July 2023

★★★★★ 5/5

Google

I recently did a viewing with a young gentleman by the name of Alex. He hosted the viewing with the upmost professionalism and knowledge. I was very satisfied with his service (which is rare in today’s day and age).

Kenia · 30 March 2026

★★★★★ 5/5

Google

I had a viewing with Alex he was very helpful and explained everything in detail, he has made the whole process very smooth.Thank you chancellors

Rhys · 22 June 2026

★★★★★ 5/5

Facebook

I have used Chancellors for a while now and there have been some ups and downs but I have found that when you develop a working relationship with a named individual it makes a real difference In particular, Shannon Seymour has done an amazing job in trying to résolve recent issues. She has liaised closely with the tenants, us and the contractors making sure issues were resolved quickly and efficiently. She is courteous and really helpful. I should add that Charmaine Smith was also great!!

Evie · 13 October 2020

★★★★★ 5/5

Google

Caitlin Bishop of Chancellor's Didcot was very knowledgeable and professional during our visit. She walked us through the property listing all the particulars of the house. We applied to go forward with our application.

Angie · 19 November 2024

★★★★★ 1/5

Facebook

Well where do you start. Firstly this is not a reflection on the Sales team. They have been pleasurable to communicate with but little they can do in terms of letting. Office Manager????????? Who ? THE LETTINGS TEAM ARE A JOKE. TIMOTHY IN PARTICULAR!!!!! NO RESPONSE, LITTLE CORRESPONDANCE AND POOR COMMUNICATION. The background. A young couple apply to rent a property. The young lady is 28 weeks pregnant and looking to up size due to arrival and a growing family. Usual viewings etc takes place and an application is applied for to rent a property. All the paperwork etc is submitted and the couple await the response from letting team and landlord after compulsory checks are complete. During this period Chancellors are advising the couple to hand notice of termination to their current letting agreement with another landlord. They DO NOT take this advice until 100% the letting agreement is signed by all parties. This was a struggle as the letting team did not know a particular body part from their elbow. 15 Days after signed agreement an email is received from Chancellors informing the couple that the landlord has withdrawn. NO REASON OR EXPLANATION. JUST AN EMAIL. NO PHONE CALL FROM LETTING TEAM OFFERING ANY OTHER PROPERTIES OR ADVICE!!!!! JUST AN EMAIL. There is now a young couple 28 weeks pregnant having handed in their Notice to terminate soon to be homeless. GREAT WORK CHANCELLORS!!!!!!!!!!

David · 10 August 2020

★★★★★ 5/5

Google

I have recently moved to the UK and Joseph Hartley from Chancellor's Didcot has been extremely helpful with details around available properties for rent and in taking the time to patiently answering my queries. I have no doubt that with his help, I will be able to find the right place that I can call my first home here.

Jeeja · 1 July 2023

★★★★★ 5/5

Google

Alex demonstrated a high level of professionalism and excellence in delivering his services. He communicated clearly and promptly, which played a key role in helping us secure our new accommodation. We are truly grateful for his support.

Victoria · 13 March 2026

★★★★★ 1/5

Facebook

Chancellors asked several times to come and update the valuation on our property. We arranged for 1400hrs today. At 1410 nobody had arrived and so I called the office ….. 1st lie - I was told that I had cancelled the appointment by the lad who answered the phone, no I hadn't, why would I be ringing to find out where Chris was? 2nd lie - Oh we tried to ring you several times this morning to check you would be in......that's strange as I was in all morning and have no missed calls!! Its better to tell the truth than to try and come up with pathetic excuses which can be checked. I have told them I have no faith in them and to take me off their books. Very disappointing service after my wife and I spent hours tidying the inside and outside of the house.

Kev · 11 March 2020

★★★★★ 5/5

Google

I recently rented a property through this agency, and the experience was excellent. The team was incredibly kind and helpful throughout the process, particularly Callum Parsons (MARLA), who provided outstanding support. I highly recommend their services

Amir · 24 September 2024