Hunters Dewsbury reviews

★★★★★ 1/5

Trustpilot

I would strongly advise others to think…

I would strongly advise others to think twice before renting through this estate agent. When we signed our tenancy agreement, the property was advertised and agreed with included parking, which was a key factor in our decision to rent the flat. However, just a few months into our tenancy, the parking was suddenly closed off and made unavailable. This caused significant inconvenience and disruption to our daily lives, especially as parking had been a major factor in choosing this property. What’s particularly frustrating is how the situation was handled. The estate agent did very little to help resolve the issue and took no responsibility whatsoever, despite the parking being part of what was originally offered. Communication was poor, and we were essentially left to deal with the consequences on our own. During this time, we were forced to park in a Tesco car park and pay for parking after work. On multiple occasions there were no spaces available, meaning I had to drive around late in the evening trying to find alternative parking elsewhere. This was both stressful and time-consuming. To try and resolve the issue, my partner had to take several hours out of his working day over the course of a week, including attending a three-hour meeting. Despite this effort, the only solution offered was for the landlord to contribute just 50% towards alternative parking, which was located far away from our building in a public car park. Even with this contribution, it would still leave us paying over £100 extra per month for something that was originally included. To make matters worse, the flat has now been re-let at a significantly lower price than we were paying. We were paying £1,200 per month with parking included, yet it has since been advertised for under £1,000 per month without parking. In that context, the offer to contribute just 50% towards inconvenient, off-site parking feels completely inadequate and frankly quite insulting. We were ultimately forced to find a new property, which cost us hundreds of pounds in moving expenses, required taking multiple days off work, and caused a huge amount of stress. Despite this, the agent offered no compensation and even suggested we should be grateful to have been released from the contract. Once we had agreed to leave due to the parking issues and lack of support, we were then required to accommodate viewings of the property. This took up additional hours of my partner’s working day and caused further disruption at an already stressful time while we were trying to organise our move. Only months after we moved out did the agent state that the landlord would cover the additional parking costs we incurred, but this was conditional on us agreeing to drop any other potential claims. We will not be agreeing to this. Had they taken proper responsibility for misrepresenting the property and the significant inconvenience, cost, and stress caused, this situation may have been handled very differently. The issues didn’t stop there. They then attempted to charge us money from our deposit for items such as “discoloration in the washing machine drawer”, something that was already documented in the original check-in report. They provided an amount for repair without any supporting cost evidence. When we challenged this and requested proof, the quotes we eventually received were extremely high and unreasonable. We had to stand our ground and escalate the matter to TDS for dispute resolution, and only then did we end up paying only 40% of what they were trying to charge. It has now been months since we left the property and we still have not received our full deposit back, which is adding further financial strain and stress. Overall, this experience has been extremely disappointing. A letting agent should provide support, take responsibility, and offer fair, reasonable solutions when issues arise. Unfortunately, this agent failed on all counts, and I would not recommend using them

Ella · 15 June 2026

★★★★★ 5/5

Google

UPDATE - APRIL 2023 I can now say I can recommend both sides of the Hunters business sales and letting as they have just sucessfully completed the sale of my flat in Dewsbury. Rafiq, Jack and Fiona helped navigate through a difficuly sales process based on buyers not always being honest and withdrawing at the 11th hour. Hunters remained professional, positive and worked hard to find me new buyers which have now been successfull - thank you. All the time in the background Sue and her team kept the lettings side going and liasied with the tenant during the sales process. I think this is a positive that both sides of the business worked together rather than against each other. Recommend you give them a call to discuss Lettings and Sales I have worked with Sue and her team longterm. Very happy with level of service and management of my flat in Dewsbury. We have had various flat based problems and they have always helped me resolve them professionally and at a good value service fee. RecommendedPositiveResponsiveness, Quality, Professionalism, Value

Lawrence · 25 August 2023

★★★★★ 5/5

Google

Working with Hunters Dewsbury was a fantastic experience from start to finish. As first-time sellers, we were naturally nervous, but their team guided us through every step of the process with professionalism and care. Communication was excellent throughout, and they always kept us informed. We couldn’t be happier with the service we received from Rafiq and Jack, and we highly recommend Hunters to anyone looking to sell their property.

Raj · 26 April 2024

★★★★★ 2/5

Trustpilot

Paul

At the start they are very helpful and friendly but the site is pretty useless i am doning 97 percent looking for my flat my self i mite as well do it my self they ask me to send a picture what place i am looking for they said they will help me out but they didnt i sent a photo what i am looking for i got no response useless i am done

Paul · 22 July 2026

★★★★★ 5/5

Google

Hunters dewsbury team is really lovely and cooperative. I'm really happy with the service I got throughout from putting offer to confirmation of the property. I would like to say big thanks to Rafiq kayat ( Hunters Dewsbury) who was in touch continously throughout.

Waqar · 16 April 2025

★★★★★ 5/5

Google

We are glad we chose Hunters to sell Mum's property. Our main contact from the beginning was Rafiq who always sought to answer our questions promptly and efficiently and was thoroughly professional throughout. Nothing was too much trouble and we were always kept up to date. We also had contact with Jack who again was very helpful and professional in his role. Many thanks to Rafiq and the team, we would definitely recommend Hunters to others.

John · 29 September 2023

★★★★★ 5/5

Google

I recently dealt with Jack who made my property search a breeze. His communication was top-notch, keeping me informed throughout the process. Thanks to his expertise, I found my dream home quickly. I highly recommend Hunters to anyone looking to buy or sell!

Zahra · 16 April 2025

★★★★★ 5/5

Google

Supported me through this whole process with clear communication and guidance, promptly responded to offers and rejections and got the deal over the line... thank you and would definitely use you again

Ifty · 10 September 2026

★★★★★ 5/5

Google

Jack and Rafiq couldn't have been more helpful and polite during the whole sales process. They were aware that we hadn't moved in 35 years so they talked us through every step of the process. Nothing was too much trouble and they constantly kept in touch with us. They sold our house in a week from it first day on the market. I would highly recommend them to anyone wishing to sell their house. Thank you both, Sue and Alan...

Alan · 16 August 2025

★★★★★ 1/5

Trustpilot

Avoid this agency at all costs.

I paid a £135 holding deposit to secure a room with an agreed move‑in date. The moment they took my money, they changed the date and told me I could only move in several days later. Because of their change, I could no longer proceed and asked for a refund, which they refused. Every part of the process felt unprofessional. They changed key terms after taking payment, ignored the written agreement, and then tried to keep the deposit even though the change was entirely on their side. I had to escalate the issue to the Property Ombudsman because they simply would not do the right thing. This experience caused unnecessary stress, wasted time, and disrupted my housing plans. Based on how they handled this situation, I would strongly advise others to be extremely cautious before handing over any money.

Red · 19 May 2026

★★★★★ 4/5

Google

A big thank you to Rafiq, Jack and the team at Hunters for getting us through selling my mum's house. The marketing was excellent and we appreciated the ongoing support throughout the selling process. Lovely people to work with. Jackie and Ray

Jackie · 16 April 2025

★★★★★ 1/5

Trustpilot

Robot refused to give me a viewing

Awful experience trying to arrange a viewing. Spent yonks on the phone with a robot. It asked me unnecessary questions and misheard things; then had to reconfirm everything. Eventually it was happy. I hung up and it started again this time by text. In the end it refused to let me have a viewing unless I told them my spending budget - which I wasn't prepared to do. Do not sell your property through these idiots.

Iain · 15 June 2026

★★★★★ 5/5

Google

Being self employed I'd tried a few local estate agents to find a home to rent. James and Caitlin were both very helpful in both helping me find somewhere and help in dealing with the landlord. Thank you!

Jackie · 26 May 2025

★★★★★ 2/5

Trustpilot

Disappointed

Disappointed, we learned our house purchase had fallen through at the point of us being ready to exchange on our property. We found out that the office had known about it and left it to the agent, who had been looking after us, to tell us after she came back from annual leave! We never got a reason for the purchase to fall through and they even tried delaying us putting an offer in on another property. Luckily this was with another agent and we trusted our gut as the trust with Hunters had gone. 7 weeks later we were in our new home. Felt let down and disappointed with Hunters. This was our first and last time dealing with them.

P · 7 May 2026

★★★★★ 1/5

Trustpilot

My experience with Hunters was deeply…

My experience with Hunters was deeply disappointing. Repeated administrative errors relating to notices and tenancy handling caused unnecessary delays, additional time, and avoidable stress during possession proceedings. When I recently contacted the branch again regarding future instructions, I was informed in a dismissive manner that they no longer wished to work with me due to previous disputes, disputes which arose from their own handling failures. Professionalism, accountability, and respectful communication appear seriously lacking based on my experience!

Yina · 20 May 2026

★★★★★ 5/5

Google

Top service from start to finish. As a first time buyer, they made the experience very easy and smooth. Started the experience with Rafiq Kayat. During the process, it was Jack Webb. Jack helped me from AtoZ with the full process answering any questions I had promptly. At the end, gave me a lovely welcome home pack to help me with my move in!

Hamzah · 16 December 2025

★★★★★ 5/5

Google

Used Hunters to sell my sons house found them to be very helpful from start to finish. Rafiq was my main contact he was very polite and extremely professional in his advice throughout the sale, it was great to work with him. He always promptly replied to my queries and emails. Glad to work with professionals. I would strongly recommend Hunters for their services.

Ahmed · 27 March 2024

★★★★★ 5/5

Google

Caitlin was very professional and very helpful, understanding and great when we called and we did call a lot but she was very patient with use and always had a smile glad that we choose hunters

Alisha · 14 May 2025

★★★★★ 5/5

Google

We recently purchased a property through hunterz jack was really good emailed to be straight away when I asked him about anything. He also recommended us nexa law solicitors. Jayne was really amazing everything went well 👏 …

Tayyeba · 16 April 2025

★★★★★ 1/5

Trustpilot

Avoid with all cost!

Rented an apartment they told me it was deep cleaned before handing over the keys and everything would be fixed etc nothing was cleaned blood on walls mould in all rooms had a faulty/leaky boiler very slack on emails no communication in there office also they was very rude over the phone we never moved into the property due to all the damages and mould etc I was willing to give up my first months rent and for them to send me back the deposit but they refused to send anything back I would highly do not recommend this company/agancey to rent/buy a property from they are useless and slack

LEWIS · 11 April 2026

★★★★★ 1/5

Trustpilot

"Avoid Hunters Property Management

"Avoid Hunters Property Management, Inefficient, Rude, and Unprofessional"My experience with Hunters Property Management has been extremely disappointing and frustrating. They have consistently demonstrated poor service, inefficiency, and a dismissive attitude towards tenant concerns.Ineffective Issue Resolution: Hunters fails to handle even basic maintenance issues. For example, a heating issue during winter was passed to the landlord without any attempt to troubleshoot. I had to step in and take personal risks to resolve the problem myself, only to discover it was a simple battery replacement. Their inability to perform even basic triage highlights their lack of professionalism and problem-solving capabilities.Creating Gaps Between Tenants and Landlords: Instead of acting as a competent mediator, Hunters merely relays messages between tenants and landlords, causing delays and unnecessary misunderstandings. This approach has damaged the relationship between myself and the landlord, as the agency often fails to communicate effectively or accurately.Rude and Dismissive Behavior: The staff frequently respond to concerns with a dismissive tone, making tenants feel unsupported and undervalued. Their arrogant demeanor gives the impression that addressing tenant concerns is a favor rather than their responsibility.Neglecting Tenant Safety and Comfort: Health and safety issues, such as rat infestations and malfunctioning alarms, were not addressed promptly, despite the serious risks they posed. The lack of urgency in handling these matters has caused significant stress and discomfort for my family.Minimal Value Added: Hunters operates more like a messenger than a property management service. They fail to provide meaningful solutions and seem content to pass the burden of responsibility onto others, leaving tenants to fend for themselves.Overall, Hunters Property Management has proven to be unprofessional, inefficient, and dismissive. Both tenants and landlords deserve better. I strongly advise against using their services if you value timely resolutions, respect, and effective communication.

Onkar · 19 November 2024

★★★★★ 5/5

Google

A big thank you to the staff at Hunters, our property was marketed in a professional and timely manner and achieved its market value. All questions and queries were dealt with swiftly and the transaction was seamless. I would like to Thank Jack D ( the legend) for going the extra mile , nothing was too much trouble, always cheerful and happy to help. Thanks again Michael

Michael · 28 November 2023

★★★★★ 5/5

Google

I've dealt with Hunters both for rental and buying property. They have been great. All members of staff I've spoken with have been very helpful would definitely use them again.

Rachel · 10 August 2026

★★★★★ 5/5

Google

Looked at 3 estate agents in the area and I definitely picked the right one! Nothing but excellent service, cannot fault them at all, wouldn’t look at using another estate agent in the future. I was pestering them all the time for updates and they didn’t mind at all, nothing was too much trouble. They always came back to me with an answer and kept me very well informed. Rafiq was outstanding in pushing solicitors for me and getting me answers when I couldn’t - never leaned on an estate agent so much and with me been a property investor I buy and sell houses a lot. House sold in 3 days with first 3 viewers all putting offers in. Great team - job well donePositiveResponsiveness, Quality, Professionalism, Value

Cara · 25 August 2022