1/5
Cheltenham branch
I have received awful customer service from the Cheltenham office.A very disappointing and upsetting experience indeed. Please avoid at all costs!I will be writing a letter of complaint to the head office.
Trusted Agent profile · Devon
★★★★★
993 reviews across 3 platforms
68 South Street, Exeter, Devon, EX1 1EE
Martin and Co's office in Devon, at 68 South Street, is rated 2.3 out of 5 across 993 reviews on three platforms, including 138 Google reviews rated 4.2.
Every review we hold for the Devon office, from every platform, shown as written. First names only.
1/5
Cheltenham branch
I have received awful customer service from the Cheltenham office.A very disappointing and upsetting experience indeed. Please avoid at all costs!I will be writing a letter of complaint to the head office.
5/5
A very professional service with excellent back up
1/5
Outrageous conduct from lettings
Outrageous conduct from lettings , booking appointments to view and then letting the property, rude on the phone to boot!
5/5
Martin and Co have been fantastic through helping us move in such a difficult time. they were understanding and professional. I would fully recommend
1/5
Absolutely horrible company run by unforgiven egotistical director. I would highly recommend looking elsewhere. Twice we've made verbal agreement yet the issues discussed where never put in writing.
1/5
This was an excellent company.
This was an excellent company to deal with when they first came onto the market, they are now on a par with other estate agencies.
1/5
This letting agent is horrible
This letting agent is horrible. They charged me hundreds of pounds for minor dust on the flat skirting. Don’t deal with them if you don’t want to lose your deposit.
1/5
Not sure how they survive as a…
Not sure how they survive as a business. No customer service no one is interested or replies to emails or phone callsCalled into office last week no one could help
5/5
Brilliant service and very helpful staff
1/5
ZERO STAR!
ZERO STAR!A careless company with no support and no response to complaints. They cannot handle the tenants and their approach is full of misinformation. Please avoid them!
1/5
Well I can say one thing they are very…
Well I can say one thing they are very consistent. Absolutely the worst company in the rental market.. Biggest mistake ever was to rent of this letting agent!!
1/5
Can't believe these people are still allowed to trade, should wear balaclava's and carry swag bags. Please do not give these clowns any of your money should be no stars.
1/5
Stay clear
Would never ever use these people, disrespectful and have no compassion. Worst estate agents I've used since I have moved out of home. Never ever again
1/5
Most rude about my house and chances of…
Most rude about my house and chances of selling it without even seeing it. Doesn’t inspire me into thinking you would fight for us when selling our property
1/5
Terrible service
Hello, I just want to say "STAY AWAY FROM THIS PROPERTY MANAGEMENT COMPANY". Poor message responding and inappropriate deposit back procedure.
5/5
Kind and professional team
5/5
We are really happy with all aspects of our dealings with Martin & Co, we would highly recommend them.PositiveResponsiveness, Professionalism
1/5
Very bad customer service
Very bad customer service, a cynical approach, misleading information, no one of the issues solved in time and still waiting!
1/5
The most frustrating customer service…
The most frustrating customer service from start to finish, will never be returning
1/5
The Manchester branch is absolutely the…
The Manchester branch is absolutely the worst letting agency I've ever come across. Avoid at all costs.
1/5
Do not rent from Martin and Co
Do not rent from Martin and Co. They are not customer friendly and take every opportunity to get money out of you. Period.
5/5
Professional letting agents who do an excellent job managing our properties
5/5
Sadika helped us get into our first…
Sadika helped us get into our first property. Took away the stress and made the transition easy. Thank you.
1/5
Racist stuff ,
I can not believe what happened to me , I need to be white to get served ;;;;;Thanks for all
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Martin and Co's Devon office has 993 reviews across three platforms: 138 on Google, 2 on Facebook, 853 on Trustpilot (across the whole business).
Martin and Co Devon is rated 2.3 out of 5 across all 993 reviews, and 4.2 out of 5 on Google from 138 reviews.
Martin and Co Devon, 68 South Street, Exeter, Devon, EX1 1EE.