Trusted Agent profile · Desborough
★★★★★
625 reviews across 2 platforms
Stoke Road, Desborough, NN14 2SR
Part of Ashberry Homes East Midlands, see every office.
Ashberry Homes East Midlands's office in Desborough, at Stoke Road, is rated 4.5 out of 5 across 625 reviews on two platforms, including 5 Google reviews rated 3.8.
Every review we hold for the Desborough office, from every platform, shown as written. First names only.
3/5
TrustpilotGarde's door is poor
Garde's door is poor; quality is poor; customer service is poor
Hello and thank you for taking the time to leave this review. Please be assured that your concerns have been passed along for investigation to your divisional team. Many thanks, Team Ashberry
5/5
TrustpilotExcellent customer service
Excellent customer service. The quality of the build and the finish, is first class. Very informative meeting with the builder. I would definitely recommend to friends and family, if they are thinking of buying.
Hello Margaret, thank you for this amazing review. We are delighted to hear of your experience and would like to take this opportunity to wish you all the best in your new Ashberry Home. Thanks Again, Team Ashberry!
5/5
TrustpilotRecommend to all who looking for…
Recommend to all who looking for pleasure friendly and no stress purchase dream home
Hello Wojtek and thank you for your excellent review! We wish you all the best in your new Ashberry home and really appreciate you taking the time to leave this review. Many thanks, Team Ashberry
5/5
TrustpilotHaven’t exchanged yet but very pleased…
Haven’t exchanged yet but very pleased with the service. Shame we didn’t get carpet included but overall very happy. Very pleased with Shirley and her dedication to helping us make this as smooth as possible. Kind, caring and professional feel very happy in her capable hands.
Hello Alice and thank you for your review, and for sharing your positive feedback on your experience with us so far, and the great service that you've received from your Sales Advisor, Shirley!We hope we can look forward to another great review from you when you're settled in to your new Ashberry home!Thank you again for your review, and for choosing Ashberry for your new home. Team Ashberry
5/5
TrustpilotThorn Road- Houghton Regis
Amazing service when purchasing the property, Heather and Rachael (from Thorn Road, Houghton Regis) were really positive and helpful when we were making final decisions. Heather in particular was so patient when my partner and I were choosing looks for the house (tiles flooring etc). I would say the only negative was that my partner and I had been looking at a set properties/ plots since August, but the plots we wanted hadn’t been released until Nov/Dec. However, even though we were subscribed to the set of plots/properties we hadn’t been informed that the properties/plots had become available, which caused a worry between us for 4/5 months.I felt that I was being persistent (annoying) ringing the line at Houghton Regis with no answer, it was only until I rang the head office did I eventually get a call back.But I really couldn’t fault the positive experience we had once we did reserve a property and all the extra help we received- thank you so much, we are so excited and grateful for all the help.
5/5
TrustpilotSimply perfect
My partner and I are first time buyers and we cannot fault the service and efforts from Chrissie. She has been wonderful- offering us any help and advice we need, asking questions and always being on the other end of the phone! Thank you!
Hello Gabriella and thank you for your review!We are so pleased to receive such fantastic feedback about our team and your experience of buying a new Ashberry home!We're really pleased that you've had a great experience and that you have took the time to leave us this feedback. Please be assured we will be passing this on to Chrissie and the rest of the divisional team.Thank you for choosing Ashberry for your new home and we hope you are enjoying every moment of settling in!Team Ashberry
5/5
TrustpilotBest Customer Experience From Becky!
Becky has provided one of the best customer experiences I have known. I ask so many questions and she is always happy to help. She always addresses any worries I may have about the house or the buying process. She creates a happy and comforting environment which puts me at ease - I cannot wait for my house and I will recommend Ashberry Homes and Becky to anyone!! (Beaumont Park Development)
5/5
TrustpilotSales advisors
Personal touches by sales advisor, always keeping us up to date with situation as we were looking to buy. We’ve not moved in yet but she sends us pictures of the build.
Hello and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received and wish you all the best in your new Ashberry home! Thanks again, Team Ashberry
4/5
TrustpilotHi there
Hi there, We are so thankful to know Nilesh who really help us a lot. We almost lost the property if not for him.An agent from Bairstoweves who did not like us much, thats what we think, wanted to give the unit to other party who can give much more than the price we knew which is £291, 995. We did not really realized that the property is in auction that we need give a higher offer. Anyway to the cut it short, my husband ask help from Adam from Bellway where we also have interest in the houses before, to send our message to Nilesh who we talk to last year and discussed everything to us but it is just that we are not financially ready that time. From there we are able to have the property with their kindness and understanding of everything. We really appreciate all their help.
5/5
TrustpilotCustomer Service will always be the…
Customer Service will always be the main factor in any sort of business deals. No matter how much an item cost, good service can make it seem priceless. Ashberry Homes so far are awesome
Hello and thank you for taking the time to leave this fantastic review! We wish you all the best in your new Ashberry home. Thanks again, Team Ashberry
1/5
TrustpilotIf you fancy a leaky house then you are…
If you fancy a leaky house then you are welcome
Hello Hayder and thank you for your review. We're sorry to read of your concerns. This isn't the type of feedback we hope to receive, and we'd like to look into this matter further. We've requested some further details and we'd appreciate if you could please provide these details as soon as possible. We will require your development name and plot details please. Many thanks, Team Ashberry
5/5
TrustpilotGreat Service
Karen and Anna have been great! They’ve done us a great deal on a new house and we can’t wait for everything to be sorted and move in later this year!
Hello Daniel, thank you for taking the time to leave this fantastic review regarding the outstanding service you received from your Sales Advisors Karen & Anna! We wish you all the best in your new Ashberry home and would love to hear back from you once you're all settled in? Thanks again, Team Ashberry
5/5
TrustpilotWe felt so supported the whole way…
We felt so supported the whole way through our purchase! Chrissy has been amazing and we can’t wait to move in… thank you!
5/5
TrustpilotFantastic service and a huge Thankyou…
Fantastic service and a huge Thankyou to Tracy Martin for helping us to purchase our new home. Tracy you were wonderful and very patient with John and myself aNd you made such a difficult decision very easy and smooth x
Hello Julie and thank you for your fantastic review, and congratulations on your new Ashberry home.We're really pleased to hear that you're happy with the service that you've received from your Sales Advisor Tracy, at Moorfields View.This is the type of feedback that we strive to ensure we receive.Please be assured we will pass on this great feedback to your divisional team.Thank you again for your review, and for choosing Ashberry for your new home!Team Ashberry
5/5
TrustpilotCustomer Service
I’d like to say that I had a very good experience with Ashberry during my two visits. I haven’t yet finished my transaction but this far it’s been A1.
Hello Shaun and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received and wish you all the best in your new Ashberry home! Thanks again, Team Ashberry
5/5
TrustpilotAbsolute fantastic service
Absolute fantastic service. Sharon went out of her way to help us and been so helpful. Nothing was was too much trouble and we look forward to moving into our new home!!
5/5
TrustpilotThe sales person was really good at her job.
The sales person was really good at her job, she answered every question we asked her and was very knowledgable in all the aspects of the plot we were looking at.
Hello Colin, thank you for taking the time to leave this fantastic review regarding the outstanding service you received from your Sales Advisor! We wish you all the best in your new Ashberry home and would love to hear back from you once you're all settled in? Thanks again, Team Ashberry!
5/5
TrustpilotOutstanding service
I saw a lovely 3 bedroom house, booked an appointment post financial qualification and was able to reserve my home. The Ashberry sales representative was amazing and explicitly enlightened me on the development. Am happy I chose Asberry Homes being a dirst time buyer
Hello and thank you for your review, and for letting us know about your great experience of reserving your new home with Ashberry! We're so pleased to hear that you received amazing service from our Sales Advisor and have found your perfect home with us.Thank you so much for your review, and for choosing Ashberry!Team Ashberry
5/5
TrustpilotMy partner and I are truly grateful for…
My partner and I are truly grateful for our new home thanks to the amazing team at Cherry Fields, Ashberry Homes. We have been taken care of by Jane and Nilesh who have made this journey stress free and more enjoyable. Thanks so much.
Hello Sama and thank you for your review, and for sharing your fantastic feedback with us! It's wonderful to hear that our team at Cherry Fields, and especially Jane and Nilesh have taken great care of you and made your experience smooth and enjoyable.This is the type of feedback we love to receive - thank you so much for taking the time to leave your review and congratulations on your new Ashberry Home!Team Ashberry
5/5
TrustpilotBecky made our experience Amazing!!
I had an exceptional experience with Becky the weekend Oct 31st! She is extremely knowledgeable, customer focused and genuinely warmhearted! She made my husband and I feel empowered as we search for our first home! I have spoken with several developers throughout this process and Becky by far is the best! I would recommend her and Ashberry Homes to anyone who looking to get into a new home! Ashberry you all have a gem on your hands!!
5/5
TrustpilotWe were very impressed with Anna
We were very impressed with Anna, she explained everything to us!…very nice & friendly lady, she should have the 5 *…We are downsizing, it helped Anna knew the house we are buying very well!, which was very helpful!*****
Hello Gwen and thank you so much for your great review.We're so pleased to read of your experience at our Beaumont Park development and can't wait to share your review with your Sales Advisor, Anna, as well as the rest of your divisional team.We wish you all the best in your new Ashberry home! Team Ashberry
5/5
TrustpilotThe team of two is fantastic
The team of two is fantastic. They take time to help and expliain throughout the process and are always very professional and polite. No matter how many questions asked. Jan and Kenneth thank you for all your support
Hello and thank so much for your review, and congratulations on your new Ashberry home.We're so pleased to hear about the great service you have received from your Sales team Jan and Kenneth, at The Wavendon Collection.Please be assured your great feedback will be passed along to your divisional team.We wish you all the best in new Ashberry home and would love to hear back from you once you're all settled in? Team Ashberry
5/5
TrustpilotGreat experience
Great experience, amazing help and support and service from Karen at Hartshorne View. Very easy to get along with and I would definitely recommend to others
Hello Darren and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received and wish you all the best in your new Ashberry home! Thanks again, Team Ashberry
5/5
TrustpilotThe staffs are very friendly and always…
The staffs are very friendly and always willing to help.
Hello Edward and thank you so much for your kind words! We wish you all the best in your new Ashberry home. Thanks again, Team Ashberry
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