William H Brown Land and New Homes reviews

★★★★★ 5/5

Google

Lauren and Aaron deserve more than 5 stars. From the beginning of my housing application process and viewing houses they have both been fantastic. SO kind, caring and understanding. They're very professional but with a brilliant sense of humour and really made me feel at ease throughout a scary process of house hunting. Thank you from the bottom of my heart, your kindness goes a VERY long way.

Jade · 12 June 2024

★★★★★ 1/5

Google

If we could give less than one star we would! Absolutely awful service, we have not heard from our agents in wymondham in 3 weeks and we have exchanged and completed our sale without them even telling us. essentially another agents has done all the work on both sides for us! So they’ve received a lovely £4200 from us, for doing nothing at all. Lack of communication to us (the seller) and our buyers, poor effort overall to sell our property with a shoddy social media presence! Trainees chucked in the deep end leading to poor knowledge and understanding. Honestly really disappointed, and would heed a warning to anyone wanting a reliable, honest and modern agents to sell their home. They do not care and just see you as a pay packet

Nikki · 22 August 2023

★★★★★ 5/5

Google

To say Richard Billings is without doubt the best Manager of any estate agents I have dealt with in the past 25 years would be an understatement!!!. Not only did he assist us throughout the most incredibly long and extremely frustrating sale, but his professionalism, tenacity, integrity and support provided us with the most first class service we have undoubtedly ever received, and in our opinion is a credit to William H Brown. I cannot recommend him highly enough!!!.PositiveResponsiveness, Quality, Professionalism, Value

Leah · 18 June 2021

★★★★★ 5/5

Google

We sold and bought our house through WHB. In terms of the sale their turnaround times from point of survey to going live, especially in a busy sector at the moment, was very impressive. Their communication and assistance in the viewings was excellent. Shortly after this, Richard called me with a house, just recently surveyed, that met the criteria I had set out. Richard and team kept me informed at every stage in what was quite a complex purchase due to the vendors. He pushed for things to happen and I got a real sense of his genuine desire to help us and get it done. More so than any other organisation involved in the process and by a country mile. At times I was ready to give up on our dream home, but Richard would pick me up, and trust to have faith. Now that we are in the house I am so grateful for that. It wasn't just Richard either, Georgie was excellent, for the same reasons, and Gareth helped a great deal aswell. I would like to put on record my gratitude to the great efforts of Richard, Georgie and Gareth in the house move. Also Annabel for her mortgage services. They're great credit to WHB in what must be an extremely busy and hectic industry at the moment.PositiveResponsiveness, Professionalism

Ryan · 18 June 2021

★★★★★ 5/5

Google

Will at the wymondham office is amazing! Property purchased this week thanks to his input and help. Nothing was too much trouble, he answered any questions I had so that I fully understood the process of purchasing. Visited property more …

Katie · 16 April 2025

★★★★★ 5/5

Google

I am currently going thru a difficult time regarding an unwanted divorce, forcing me to sell the bungalow I currently occupy. I am looking to move somewhere nearer to Norwich, but have not decided exactly where. Because of my …

Mike · 16 April 2025

★★★★★ 1/5

Google

Was told when we signed up with them they contact you weekly with updates in 8 weeks only had 2 phone calls. Wasn't even sent homes for us to view. Understand why only got 1 viewing

Rosie · 29 May 2025

★★★★★ 5/5

Google

I first visited William H Brown in July to view a property that I was interested in. From that first viewing until completion in December, William H Brown were helpful, friendly and supportive throughout the whole process. I initially dealt with Gavin who first showed me round the property and helped me to reserve it, however it didn't matter who I saw when I went in as everyone was always extremely friendly and happy to help. I also spoke with Richard and Joe who were lovely. A special mention definitely has to go to Georgie who was simply amazing with chasing up various people and ensuring that everything went smoothly. Georgie was always willing to help, professional and always got back to me quickly. What made completion more special was having Georgie there to do the handover. If you are thinking of buying your first home then don't hesitate to visit the team at the Wymondham branch. Thank you all so much!

Gemma · 18 June 2020

★★★★★ 5/5

Google

Had James Turner view us around a house today and all I can say is such an amazing easy view. Being dyslexic myself he sorted the application and everything for us. Just a massive thank you.

Ivan · 11 May 2025

★★★★★ 5/5

Google

The WHB Wymondham team were amazing from start to finish on our shared ownership house sale. Richard and his team were considerate, professional, and supportive throughout the process to ensure other parties were pushed in achieving the end goal. I would highly recommend them in the future for your house sale or support with your shared ownership home.

Lewis · 18 June 2023

★★★★★ 5/5

Google

The team were all very helpful and would answer your questions. James the lettings agent was good at letting me know how things were progressing, and answerd any questions or queries promptly and in detail.

Adrian · 16 April 2025

★★★★★ 5/5

Google

W H Brown Wymondham were a pleasure to work with. Anthony Nyland was exceptional and went above and beyond to help complete our house purchase in quick time. He was always willing to help and quick to return calls. Anthony was extremely polite and informative which made the whole experience as stress free as possible. We are now excited to move in , bang on time. Massive Thanks to Anthony and the team. I would highly recommend this branch.

Reg · 19 June 2019

★★★★★ 5/5

Google

Initially gave william h brown a call about viewing a property in wymondham. I was in contact with Anthony Nyland, who also suggested we go view some others also in the same area within my budget. Anthony was very helpful and knowledgable of the properties. Upon the decision to purchase, this went fast and smoothly with no issues at all, and Anthony was more then happy to come for more viewings of the property on several occasions. Within 8 weeks I had got the keys. Very happy with the property, and the service and help provided.

Aled · 19 June 2018

★★★★★ 5/5

Google

I would like to thank Maija & especially Ollie from the Wymondham branch for answering all of my questions/concerns and my emails quickly! They were both very personable & extremely helpful. I enjoyed my chats on the phone with them both, so thank you for selling my home promptly & for doing all the necessary paperwork etc that it takes! Cheers & Good Luck!PositiveResponsiveness

Claire · 18 June 2022

★★★★★ 1/5

Google

Terrible manager and area manager. (They are best friends so any issues that are brought up are brushed under the carpet), they are very unprofessional and inappropriate. Couldn't care less about their staff, it’s just targets targets targets... (all while the manager just sits at his desk doing bugger all!) avoid as a buyer, seller or prospective employee!

Bobby · 18 February 2024

★★★★★ 4/5

Google

Good service and communication. James look after all details and the branch staff also friendly to help. Definitely recommend.

E · 2 August 2025

★★★★★ 5/5

Google

They have been so helpful from the moment I walked into their branch, brilliant service with talking me through mortgages and finding me a property. they have made this process less stressful, Hannah at Wymondham branch was brilliant I can’t thank her enough for all the help and support throughout the sale just amazing

Danielle · 20 December 2023

★★★★★ 5/5

Google

James at the Wymdonham branch has been absolutely amazing with me and my partner moving out for the first time. Thank you!

Kate · 11 May 2025

★★★★★ 5/5

Google

Aug-Sept 2020, Richard and his team did a brilliant job in helping us through the process of selling a Wymondham home despite the difficulties of Covid and with living some distance away. They struck a good balance between supplying great customer service and moving things along when it appeared to loose momentum. I would not hesistate to use them again.

Geoff · 18 June 2021

★★★★★ 1/5

Google

**AVOID THIS AGENCY & Matthew Steward (Branch Manager) ** They were horrible to my elderly grandparents. Not to mention they marketed their bungalow for 10 months and had 2 viewings!! AVOID!!!

Glen · 27 July 2024

★★★★★ 5/5

Google

Excellent experience with WHB Wymondham. The whole team were great at ensuring the transaction went smoothly from putting the property on the market to moving in. Ollie is an asset to the team and found us the forever home we absolutely love!PositiveQuality

Nichola · 18 June 2022

★★★★★ 1/5

Google

Unfortunately very poor service, absolutely no urgency and I’m afraid untrustworthy

Andy · 21 March 2025

★★★★★ 5/5

Google

Very happy with my experience , Hannah at the Wymondham office was fantastic ! very professional, knowledgeable and put my mind at ease. She made the whole process less stressful. Thankyou

Debbie · 18 May 2024

★★★★★ 5/5

Google

Absolutely brilliant - had issues with our solicitors, the guys at William H Brown Wymondham were with us every step of the way, helping sort any issues out! We were first time buyers, so it was great to have friendly and reliable people on our side, would highly recommend :)

Amie · 18 June 2020