William H Brown Land and New Homes reviews

★★★★★ 5/5

Google

I had an excellent experience working with Diogo as my mortgage advisor. From the very beginning he was professional, approachable and incredibly knowledgeable. He took the time to explain every step of the process in clear and simple terms, which made what can often feel overwhelming much easier to manage. Diogo was always responsive and kept me updated throughout, ensuring that nothing was missed and that everything moved forward smoothly. He worked hard to find the best options available to suit my circumstances and I always felt that he genuinely had my best interests at heart. What really stood out was his attention to detail and his commitment to providing a high level of service. No question was too small and he was always happy to help, which gave me a great deal of confidence and peace of mind. I would highly recommend Diogo to anyone looking for a reliable and trustworthy mortgage advisor. His expertise and dedication made the whole experience straightforward and stress free.

Alex · 9 April 2026

★★★★★ 5/5

Google

I just wanted to say how extremely helpful and professional James Turner was at organising the flat rental for my son recently. He was 100% reliable in communication which makes such a difference, calling when he said he would and doing everything that he said he would. In addition he had lovely genuine manner with both myself as guarantor and my son and we were able to deal with him in person throughout the efficient process that went through seamlessly. He was excellent at explaining what was needed to complete all the forms and replied to all my queries with patience and understanding. We felt very lucky to have him as our estate agent for this rental. Thankyou .

Jane · 2 April 2026

★★★★★ 5/5

Google

My partner and I booked an appointment with Diogo the mortgage advisor at the Wymondham branch, and so glad we did! He is very professional, polite, friendly, easy to talk to and thorough in everything he did for us, from finding the best mortgage offer, life insurance, house insurance and even referred and set up the procedure to a reputable company to make a will (something we have been putting off forever!). His communication in calls and emails is fantastic, and he also saved us so much money than doing it on our own. His experience in this field is second to none and nothing is too much trouble. We will be recommending Diogo to family, friends and anybody who needs mortgage advice! Thank you Diogo⭐️⭐️⭐️⭐️⭐️

Sue · 16 March 2026

★★★★★ 5/5

Google

We used a number of agents to find our dream rental. I hadn’t realised just how incompetent they could be! Then we used William H Brown who were amazing, they knew the property inside out- turned up and answered every question and super professional. More importantly they understood that every person’s situation is unique and their process allowed for that level of understanding and respect. Thank you James you were awesome 🤩

Louise · 16 November 2025

★★★★★ 5/5

Google

The team are exceptional. Their communication is second to none, bright happy and always respond quickly. They actually call you back when they say they will. James has been one of the most professional and thorough agents I have ever dealt with.

Simon · 16 March 2026

★★★★★ 5/5

Google

James was exceptionally helpful with the move in process and kept us not only up to date, but went above and beyond with ensuring we had responses from the landlord some times 5 minest after a query was made. Top Notch assistance

Ryn · 16 February 2026

★★★★★ 5/5

Google

Rented a property through William H Brown and James Turner was excellent throughout the whole process. He was professional and helpful. It was the first time we had rented and he made sure everything was clearly explained.

Graham · 26 March 2026

★★★★★ 5/5

Google

I can’t praise the Wymondham branch enough!! Helpful, professional and efficient. Saoirse was an absolute superstar!! She went above and beyond to help with my house purchase, rising to every challenge. She constantly kept me updated and was always cheerful. She’s a credit to the company 😁 …

Lisa · 16 November 2025

★★★★★ 5/5

Google

After being in absolute despair with my tenants moving out and my existing letting agents not doing a thing about it, I even got desperate enough to consider "we buy any house.com" and take a 60k hit on what it was worth. I'd never been so stressed about anything in my life, it almost sent me into a depression. Along came James Turner, I don't have a clue how he got my number, he calls me up and asks if I've found tenants. I said no, I need help, I am at my wits end and everyone who is dealing with it is grossly incompetent. James reassured me, he gave evidence based reasoning as to why I should switch over to William H Brown, for the first time I finally felt like there was someone on the case who knew what they were doing. James personally collected the keys from the other company and started lining up viewings - when my existing letting agents had not arranged a single one in 10 weeks!!. Naturally I cancelled with my existing letting agents and signed with William H Brown and within days James not only secured tenants but also got multiple offers. I can't believe how different this experience was compared to the other companies. James Turner outperforms any other Letting Agent I have every dealt with in my life - the man is a miracle worker, I hope his line manager reads this, understands his worth and gives him a pay rise because they've got a real winner representing them here, and this guy is worth his weight in gold.

Derek · 19 March 2026

★★★★★ 5/5

Google

Now that my parents are settled into their new home I have had a chance to reflect on their moving experience. What stands out in these reflections is the help and support given by the team at William H Brown in Wymondham. They were always polite and prepared to answer any questions. I would gladly recommend them to anyone who was looking to sell their house.

Keith · 16 February 2026

★★★★★ 5/5

Google

Jodie was spot on and very helpful and accommodating when showing me around a property today, very impressed by the way she conducted herself

Chris · 16 November 2025

★★★★★ 5/5

Google

Enjoyed my house viewing with Max at William H Brown's sales team yesterday. Max had a manner which put us at ease and was very positive. Thank you for your time Max. Advice from mortgage advisor Jake was most helpful, too.

Adam · 8 April 2025

★★★★★ 5/5

Google

They have been very helpful especially James as he has made moving home less stressful and easier and I very happy with the outcome definitely would recommend them.

Dan · 1 September 2025

★★★★★ 5/5

Google

My experience with William H Brown in Wymondham was a positive one. I would like to give a special mention to Will who kept constantly in touch with me keeping me updated on the purchase, I also went through a very difficult time personally and Will was very supportive. I would recommend William H Brown and I would definitely use them again

Maria · 18 May 2024

★★★★★ 5/5

Google

Thank you James Turner at William H Brown Wymondham Lettings for the brilliant service and all the helpful advice. Answering all my queries and questions promptly whenever I asked anything. I have nothing but praise for James.

Katrina · 12 May 2025

★★★★★ 5/5

Google

From the first viewing appointment back in Nov 2023 to completion in June 2024, the team at WHB Wymondham did an exceptional job, in particular Will, who was very present and helpful all the way! Cannot thank him enough for all the support and great customer service he provides , THANK YOU again !!!

San · 27 July 2024

★★★★★ 1/5

Google

Only given a one star since zero is not an option. William H Brown Wymondham gave me the wrong keys for my new home, then denied doing so before attempting to try and let myself into my home without prior consent to check if they had now found the correct keys (they hadn't). Never apologised and denied any responsibility or wrongdoing in keeping the keys safe. Avoid at all possible costs.

Laura · 16 August 2025

★★★★★ 4/5

Google

The agents there are very friendly, and always willing to help. In particular James Turner helped me with addressing all the issues which came along what appeared for me as quite stressful move from Surrey to Norfolk, thanks James again

Mykola · 16 December 2025

★★★★★ 5/5

Google

Very efficient team. Will Ward was great from start to finish in helping us with a difficult transaction, we were kept informed throughout and nothing was too much trouble.

Lucien · 16 April 2025

★★★★★ 5/5

Google

Leaving a review on behalf of Vicky. Max Philo was marvellous. Very knowledgeable and professional, calm, patient, personable & straight forward. He wasn’t patronising or phased by oblique …

Anneke · 16 April 2025

★★★★★ 5/5

Google

I had the lovely James helping me through the process of my rental flat . He was incredibly helpful and friendly and made the process seamless ! Would use again, thank you

Lianna · 16 March 2026

★★★★★ 5/5

Google

I had a crazy ride while selling my house (twice!) but the ride was so much smoother with the help of Matt and Will from the Wymondham branch. Will Ward in particular was great, he was supportive, showed empathy when things weren’t going well and I felt confident he would get the job done. He updated me weekly without fail and if he wasn’t available it was never long before I received a call back. Going to miss our calls, thank you so much and now and can enjoy my new home!

Kelly · 5 August 2024

★★★★★ 5/5

Google

We were able to find a suitable place to rent in a very short time thanks to the super efforts of James of the Wymondham office. Such a difference between him and the other agents we came across.

Jennifer · 1 September 2025

★★★★★ 4/5

Google

James Turner who is the manager of Letting property is excellent in dealing their clients like me. Every time I ask questions he always answer and explain it to me , very attentive . If I can’t get him through over the phone because he is …

Jhoy · 16 May 2025