5/5
GoogleExcellent service all the way to successful sale within a week , brilliant stuff levi , jess and Katie, thankyou all
Trusted Agent profile · Dereham
Sowerbys Dereham reviews
★★★★★
516 reviews across 1 platform
Canterbury House 20 Market Place, Dereham, NR19 2AX
Sowerbys's office in Dereham, at Canterbury House 20 Market Place, is rated 4.9 out of 5 across 516 reviews on 1 platform, including 516 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of five awards Sowerbys won in 2026.
Awards
The Trusted Agent 2026 results for Sowerbys, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Dereham office, from every platform, shown as written. First names only.
Google5/5
GoogleGreat service & kept informed of how things were progressing. Lots of details of local contacts, solicitors and surveyors etc.
1/5
GoogleCurrently renting a property and their service is awful. Our boiler broke on tuesday morning, its now friday and our point of contact is nowhere to be seen and boiler repair still up in the clouds. I keep getting fobbed off with excuses. Avoid as they clearly unorganised at this game!!
5/5
GoogleAlways happy to help with a friendly and proactive attitude.
Agent replied · 6 June 2023
Thank you for leaving a review! We're so glad you had a positive experience with us.
5/5
GoogleSowerby's representative, Sam, was a pleasure to meet and gave a thoroughly professional service.
Agent replied · 6 June 2023
Thank you for taking the time to write a review! We're very pleased that you experienced such a great service from Sam and will be sure to pass on your comments.
5/5
GoogleChloe Walker of Sowerbys, Dereham has provided excellent customer service on the Letting side
Agent replied · 6 June 2023
Thanks for taking the time to leave a lovely review! We are so pleased you have received such a great service and will pass your comments on to Chloe.
5/5
GoogleEfficient
Agent replied · 11 October 2026
Thanks so much for your review. We’re really pleased to hear you had a positive experience with us.
5/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
Thank you so much for your 5-star review. We really appreciate it.
5/5
GoogleKnowledgeable, professional and polite - nothing seemed too much trouble.
5/5
GoogleEveryone I dealt with was very professional. I felt confident that they would support me and get the best possible outcome. They kept me fully informed.
4/5
GoogleProfessional and committed
Agent replied · 6 June 2023
Thank you for taking the time to leave us a review, we really appreciate it.
4/5
GoogleSowerby's were very helpful getting our house onto the market. Communication was prompt and professional and we were given feedback from every viewing.
5/5
GoogleBy far the best estate agents
4/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
Thank you.
5/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
Thank you.
5/5
GoogleSowerbys dealt with the sale of my house quickly, efficiently and professionally - what more can you ask? I would highly recommend Sowerbys to anyone considering which Estate Agent in Dereham to place their house with.
5/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
Thank you.
5/5
GoogleExcellent service throughout the whole process - from initial call, home visit, photos and after-sales care. Cannot fault the service or any of the team. Thank you for your help!
3/5
Googledisappointed with how long it took for a response...x 2 calls and 1 on line form completed....
5/5
GoogleOctavia at the Dereham office was a pleasure to deal with and ensured everything ran so smoothly. A stress-free experience!
5/5
GoogleOur communication was mostly with Joanna Lobb. She was fantastic and kept us informed throughout our purchase. Highly recommended!
1/5
GoogleMy daughter rented off sowerbys, terrible service waiting months for deposit, inadequate all round
5/5
GoogleRating only, no written review.
Agent replied · 24 August 2024
Thank you for leaving us a review.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Sowerbys Dereham
Has Sowerbys won any awards?
Yes. In The Trusted Agent 2026 awards: Sowerbys, Dereham won Gold; Sowerbys, Holt won Gold; Sowerbys, Hunstanton won Gold; Sowerbys, Burnham Market won Trusted Agent; Sowerbys, Fakenham won Trusted Agent.
