Every review we hold for the Dereham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI am very happy with the service I have received from Parsons and Company Estate Agents. From start to finish the whole process was handled with care and professionalism. The team at Parsons kept me informed and updated throughout. I especially appreciate their negotiating skills, helping to find the middle ground and ensuring no buying opportunities were missed. With so many estate agents offering similar services, it’s the friendly personal touch and attention to detail that sets Parsons head and shoulders above the rest. Overall, I would be happy and confident to recommend Parsons to any buyer or seller.
Sheridan · 30 December 2023
★★★★★ 5/5
FacebookParsons of Reepham have a great and lovely team and they are all very helpful. Special thanks to Sandra Fickling for her help. Would highly recommend Parsons.
Miles · 24 July 2020
Agent replied · 22 February 2025
Thank you for your lovely review!
★★★★★ 1/5
GoogleParsons Dereham have missed things on my let property, important documents. They are slow to reply and in several years of dealing with them, they’ve really let things go downhill. Certain staff are worse than others.
LF · 14 September 2025
★★★★★ 5/5
FacebookExcellent, efficient customer service throughout. Lauren was our key contact and was always so organised, knowledgeable and helpful. Thanks Lauren!
Ed · 16 February 2021
Agent replied · 31 July 2023
Thank you for your lovely comments! Wishing you both all the best in your new home!
★★★★★ 5/5
GoogleWe have used Parsons a few times now and would not hesitate to recommend them , from start to finish they are very professional, kept us well informed and all in a friendly manner.
Amanda · 28 December 2023
Agent replied · 24 August 2024
Many thanks Amanda, we hope you'll be really happy in your new home!
★★★★★ 5/5
GoogleCouldn’t fault Parsons, services from start to finish were seamless and professional. Big thanks, especially to Georgia for keeping us up to date at all times and doing her upmost to complete our sale as quickly and as stress free as possible.
Tracey · 2 February 2025
★★★★★ 4/5
GoogleMany thanks to Parsons & Company for dealing so professionally with the recent sale of our late father’s bungalow.
The friendly staff kept us up to date at all times and informed us about every …
Tim · 14 April 2025
★★★★★ 1/5
FacebookI don't recommend renting from them. They are terrible. Their main priority is selling properties. They don't do the checks on properties properly, so if you do rent through them, take your time and double check everything everywhere because you will find things they miss. Their communication is also poor, so be prepared to have to call them many times to chase things up.
Matt · 27 December 2023
★★★★★ 4/5
GoogleRecently sold a property with Parsons in Dereham we went sole agency which meant we only dealt with one office and a small friendly professional team who all knew what stage the sale was at
they dont waste your time just to fill their diaries and make up their figures, they actually match people to your property they accompany the viewings, and turn up when they say they will too
communication is key and they shine in that respect reporting feedback from prospective buyers
Highly reccomend Parsons !
Michael · 6 July 2022
★★★★★ 5/5
FacebookExcellent customer care from start to finish and would recommend the whole team in Dereham if you are looking to buy or sell
Andrea · 30 July 2025
★★★★★ 5/5
GoogleProfessional handling of my current purchase and nothing was too much trouble for them. I'd highly recommend Richard and all the staff at Parsons and it was a pleasure doing buisness with them.PositiveResponsiveness, Quality, Professionalism, Value
Guy · 25 August 2021
★★★★★ 1/5
GoogleIf you are renting, then avoid if if you can at all costs. Unfortunately they cover a lot of properties in the area. They are not interested in helping if you have a problem with the property so will take their time even if the matter is urgent. They break their own rules and lie to cover their own backs.
Matt · 6 November 2023
★★★★★ 5/5
GoogleI have received a timely and highly professional service from Parsons. I have been updated on every development of my sale and Parsons have secured a competitive and prompt sale for me. The marketing of my property was outstanding, the photographs were professional, accurate and impressive. My buyers made contact with myself, to inform me that they too were impressed with the service and information they had received from Parsons. I would highly recommend this Estate Agency.PositiveResponsiveness, Quality, Professionalism, Value
Em · 25 August 2021
★★★★★ 5/5
GoogleMy wife and I purchased a property through Parsons very recently. They were exceptionally helpful throughout the entire process, from the very first contact, viewing, offer, discussion - I felt reassured that the process was in safe hands.
Parsons were also very easy to reach on the phone whenever there was a snag, enquiry or issue - and could always be relied on to chase solicitors, vendors and anyone else in the process to ensure that we could move house as quickly as possible.
I could not recommend them highly enough and I will use them wherever possible in the future.PositiveResponsiveness, Quality, Professionalism, Value
Richard · 25 August 2021
★★★★★ 5/5
GoogleParsons were very helpful through all the trials and tribulations of selling my home and I'd definitely recommend them.
Sandra · 27 March 2024
Agent replied · 24 August 2024
Thank you so much for your review Sandra, and a big thank you for the beautiful flowers and bottle of prosecco you brought in. We hope you'll be really happy in your new home!
★★★★★ 1/5
GoogleMy mother and myself tried to offer on a house and they refused to put the offer forward. Terrible standard of estate agency.
Michael · 14 May 2025
★★★★★ 5/5
GoogleParsons were friendly and professional in the sale of my father’s house. They sold it for a great price with very quick results.
John · 14 April 2025
★★★★★ 4/5
GoogleUpon arrival we found the place v. busy and were told there would be a half hour wait for a table. We chose to wait and sat down with a drink to wait to be paged. As the half - hour turned we were paged and led to our table, given menu's and asked if we wanted more drinks. We were left to choose our orders which we did and ordered upon the waitress return. My partner chose the original combo and I had the 83 Combo. The meals came in good time and were hot and tasty. We decided against dessert and paid £21.18 which was reasonable for what we had.
Ian · 6 July 2020
★★★★★ 5/5
GoogleWe recently bought and sold property, using Parsons for both transactions. All the staff were a pleasure to deal with and a special mention for Tara and Richard who could not have been more helpful. Having moved home often, and used the services of various Estate Agents,we are in a position to make comparisons. Parsons scored very highly with us for their friendly and professional service. In addition their fees are very competitive so all in all, highly recommended.
Rita · 6 July 2020
★★★★★ 5/5
Facebookwe have just brought a house through parsons, Georgia was amazing so helpful and very good at keeping us up to date with what was going on.
Charlotte · 16 March 2021
★★★★★ 5/5
GoogleService was very and Richard was really helpful with our sale
Roy · 7 April 2023
★★★★★ 5/5
GoogleWe bought our first home through Parsons and they were very helpful and efficient. Georgia and Tara were both very friendly and professional. Great service!
Reece · 6 July 2021
★★★★★ 5/5
GoogleFantastic service from the team at Parsons Dereham in particular Richard who went above and beyond to get our purchase over the line.PositiveResponsiveness, Professionalism
James · 25 August 2021
★★★★★ 5/5
GoogleI have used Parsons for nearly 10 years as a letting agency and found them to provide a fantastic service. They are efficient, friendly and always helpful. They made my letting so easy and stress free.
I have now just sold my property through Parsons and my property was sold following the first viewings and I achieved a price higher than anticpated. Thoroughly recommend this company.
Jackie · 6 July 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.