Trusted Agent profile Β· Heanor

Taylor Brown and Simms Heanor reviews

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

96 reviews across 2 platforms

2 Marshall Street, Heanor, DE75 7AT

Taylor Brown and Simms's office in Heanor, at 2 Marshall Street, is rated 4.7 out of 5 across 96 reviews on two platforms, including 66 Google reviews rated 4.6.

Google logo

4.6 / 5

66

Reviews on Google

This office

Trustpilot logo

30

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Heanor office, from every platform, shown as written. First names only.

5/5

Google

I recently purchased my property through Taylor Brown & Simms and cannot fault the service. Prompt, clear communication throughout, nothing was too much trouble. Great team & great service.

Louise Β· 16 April 2025

5/5

Google

Purchaser not the vender. Nonetheless Chris, Cheslie and team were excelent. Fair, respectful and friendly. Working proactively with both parties for a successful outcome. Recommended.

David Β· 12 October 2022

5/5

Google

We used Henry Simms after not being happy with the service from another estate agents. They were like a breath of fresh air. They really support you through the process and really advocate for you. It's a personal service where nothing is too much trouble. They kept us up to date and helped us make decisions that were right for us. Customer service is second to none and I recommend to everyone. It really is 5 out of 5 from us. At last, an estate agent who genuinely cares and knows the stresses of moving home.PositiveResponsiveness, Quality, Professionalism, Value

Teresa Β· 24 October 2021

5/5

Google

We used Henry Simms after not being happy with the service from another estate agents. They were like a breath of fresh air. They really support you through the process and really advocate for you. It's a personal service where nothing is too much trouble. They kept us up to date and helped us make decisions that were right for us. Customer service is second to none and I recommend to everyone. It really is 5 out of 5 from us. At last, an estate agent who genuinely cares and knows the stresses of moving home.

Teresa Β· 12 October 2021

5/5

Trustpilot

A trustworthy and friendly service

A trustworthy and friendly service. The staff at Taylor Brown & Simms helped us achieve our goal of letting out our house. They made the process stress and hassle free, keeping us updated with each step. We will definitely be using their services more in the future!

Robyn Β· 20 July 2024

5/5

Trustpilot

Very professional

Very professional, helpful and friendly from the initial valuation through to completion of the sale of our property. Good, timely communication throughout the process. I would highly recommend Taylor Brown & Simms Estate Agents.

Robin Β· 24 January 2025

5/5

Trustpilot

many many thanks to kelly and victoria…

many many thanks to kelly and victoria for being absolute legends on the sale of my house! we hit a few snags along the way but they were dealt with swiftly and efficiently. would highly recommend! they kept me in the loop the whole time. what a fantastic team you are .

Sarah Β· 4 April 2024

5/5

Google

Very pleased I went with Taylor Brown & Simms. Professional throughout, got my house sold quickly and a price I was very pleased with. Would highly recommend.

Tom Β· 16 April 2025

5/5

Trustpilot

Excellent service on my recent sale

Excellent service on my recent sale. Had used Henry Simms (old name) previously and was happy to return again πŸ‘

Mr Β· 30 June 2025

5/5

Trustpilot

First Class

Very good personal service kept me in the loop through out my sale . So glad I didn't go through a corporate agent

Linda Β· 21 March 2025

5/5

Trustpilot

Outstanding Service

We have had Outstanding Service from Taylor, Brown & Simms for finding new Tenants for our Rented property. Excellent communication through each stage of the process. Highly recommended, and would use again. A big thank you to you all.

Pamela Β· 21 July 2024

5/5

Google

Lovely staff and very helpful. Totally deaf awareness, happy to communicate via email. Would use them again in the future.

Lucy Β· 16 April 2025

5/5

Trustpilot

Professional Estate Agents

The team were professional, helpful, very responsive and focussed their efforts on securing a successful sale on our property! I would highly recommend Taylor Brown & Simms as the Estate Agent of choice in this area of Derbyshire.

Jacqui Β· 21 June 2024

5/5

Trustpilot

Excellent service

Excellent service! Kelly Taylor has been an amazing support throughout the purchase of our first property. From getting us a speedy next day house viewing to answering every single question quickly and recommending a fantastic solicitors.

Chloe Β· 27 June 2024

5/5

Trustpilot

Friendly and helpful

Kelly and her lovely team kept us informed of progress throughout the sale. They were all helpful and the best agency we have come across, having tried three more over the time we have been trying to sell our property.

Jackie Β· 27 March 2024

5/5

Google

Fantastic team who deliver a very proffessional & great quality service from start to finish. They have great selling packages & the extra mile is just the norm to them. You get regular updates & are definitely kept in the progress loop. Cannot recommend their services highly enough, in fact we know of 3 clients that have also successfully used their services on our recommendation. Definitely a gold 5star service provider.

Angie Β· 12 October 2020

5/5

Google

Fantastic from start to finish had a good experience highly recommend Taylor and brown & Simms

Luke Β· 27 March 2025

5/5

Google

We recently completed our purchase through Taylor Brown and Simms, and they were supportive throughout! They listened to any concerns and answered any questions we had! Great communication too, always received a super speedy response ☺️

Amy Β· 16 April 2024

5/5

Trustpilot

This was the second time I used Taylor …

This was the second time I used Taylor Brown & Simms. Again another excellent experience. So quick at answering any enquiries and always so welcoming. I would highly recommend using them.

Paige Β· 2 April 2024

5/5

Google

Amazing knowledge and very supportive

Gail Β· 16 April 2025

5/5

Google

Lovely staff and very helpful. Totally deaf awareness, happy to communicate via email. Would use them again in the future.

Lucy Β· 17 May 2024

5/5

Google

Great service Any issues were resolved within the day, and they were always happy to receive a call or an email.

Davor Β· 16 April 2024

5/5

Trustpilot

Very nice and helpful staff

Very nice and helpful staff. Being deaf, they communicated via emails without any fuss. Definitely recommend this agent to everyone.

Lucy Β· 4 May 2024

5/5

Google

Henry Simms gave amazing customer care, no question was to much trouble. From start to finish, We have received the best advise, care and experience. Would highly recommend x

Harry Β· 12 October 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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