Trusted Agent profile · Heanor
★★★★★
96 reviews across 2 platforms
2 Marshall Street, Heanor, DE75 7AT
Taylor Brown and Simms's office in Heanor, at 2 Marshall Street, is rated 4.7 out of 5 across 96 reviews on two platforms, including 66 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. Taylor Brown and Simms hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Heanor.
Every review we hold for the Heanor office, from every platform, shown as written. First names only.
5/5
TrustpilotA most professional and friendly estate…
A most professional and friendly estate agents always ready to answer questions, Kelly, Jodie and Victoria can't thank them enough over the difficult time of selling my late fathers property would recommend them to anyone who is looking for a fully professional and friendly estate agents.
1/5
GoogleWhy a 1 Star review, well any estate agent that doesn't care about how there tenants effect those around them. As long as they get there money, who cares. Based on this they really don't deserve a rating higher than this do they. I only gave a 1 star as i had to. After reporting there tenant for the noise well into the early hours, they do nothing. So me and my family have to lose sleep due to this letting agents tenant. And yes I've gone around knocking on the door, multiple times, no answer. So thanks to this letting agents my life is disrupted, my family's life is disrupted. Police wont do anything so I have to take time now to log and report things to the council. I wonder how the owners would feel about this, or the mess that they have created of the front and back yards. but never mind, I just need to keep filling in my form and suffer for god knows how long. Thanks Henry Simms for your help with your Apparently (as you advised me) single mother with kids and her not really living there partner.
5/5
GoogleKelly was amazing, always found time to deal with my inquiries. Definitely recommend!
5/5
GoogleI would highly recommend to anyone for the first class service they offered. Kelly and Jodie was very good at keeping us updated throughout your experience.
5/5
GoogleI can highly recommend Henry Simms, I brought a house with my partner and received a great service from the first day of viewing to the completion of sale. They are always happy to help and did their best to make the process as quick and easy as possible! I’m writing this review from the comfort of my new home - Thank you! 😀
5/5
GoogleThere are lots of things to consider when selling your house and it isn't just a matter of thinking of a price and choosing the first agent that agrees with your valuation! You need a team that you can work with at all stages a team that are not only friendly, but great communicators , diligent and efficient. And Taylor Brown and Simms are all of that and more. I highly recommend them for selling, buying, letting or financial advice, because they have done all of those things for us and done a first class job!
5/5
GoogleTaylor, Brown and Simms Estate Agents I am so pleased I chose Taylor, Brown and Simms to sell my property. Kelly and Victoria are genuinely committed to selling property and maintaining communication along the way by email, text or phone calls. They go the extra mile and don’t just rely on rightmove, they utilise social media as well to gain more coverage. With their help acting as intermediaries between me, the buyer and solicitors it has taken less than 10 weeks from the right move listing going live to completion. I would not hesitate to recommend them, they are competent, they are local, they give the personal touch, as well as their professional approach
5/5
Trustpilotoutstanding
I had an outstanding experience with Kelly from Taylor Brown and Simms. From the very start, they were incredibly honest and transparent about every detail, which gave me confidence throughout the entire process. They consistently offered genuine advice, rather than just trying to make a quick sale, and were always available to answer my questions or concerns. Their support went above and beyond, ensuring that I was comfortable and informed at every step. I truly felt like they had my best interests in mind. I highly recommend them to anyone looking for a trustworthy and supportive estate agent!
5/5
TrustpilotA massive thank you to all the team at…
A massive thank you to all the team at Taylor Brown and Simms. You continue to deliver exceptional service in a very friendly and professional way. Our latest sale was not without its challenges, but we were all able to work together to get it over the line. The same goes for your work on our behalf with the rentals and long may we work together. Superb in every respect. Thanks again and keep up the great work.
5/5
Trustpilotthank you Kelly to you and your team…
thank you Kelly to you and your team for all the help you gave me i will look forward to using Taylor Brown and Simms in the future
5/5
GoogleTaylor Brown&Simms have been amazing at helping sell our property
5/5
TrustpilotI purchased a property with Taylor…
I purchased a property with Taylor Brown & Simms in February 2023. Unfortunately the property fell through but I managed to find another property through them. Kelly & Victoria were amazing and supportive through out the whole process and I couldn't recommend them enough :)
5/5
GoogleMany thanks to Kelly and her team for their patience with the house sale.
5/5
GoogleKelly and the team did a great job in selling my property!
5/5
TrustpilotPaul and Julie
Myself and brother can't thank Taylor Brown and Simms enough for all the help and support that they gave us with the selling of our late father's house. It has been a very long and eventful journey, but Kelly and Victoria have been there for us every step of the way. Nothing was too much trouble and they went above and beyond to make the process as painless as possible. Thank you both so much.
5/5
GoogleI recently purchased a property through Henry Simms and they couldn’t have been more helpful. Nothing was too much trouble and all communication with Chris or Chelsie was prompt and informative. Paul was also more than helpful in offering advice with my mortgage. Would highly recommend their services.
5/5
TrustpilotTaylor, Brown and Simms Estate Agents
I am so pleased I chose Taylor, Brown and Simms to sell my property. Kelly and Victoria are genuinely committed to selling property and maintaining communication along the way by email, text or phone calls. They go the extra mile and don’t just rely on rightmove, they utilise social media as well to gain more coverage. With their help acting as intermediaries between me, the buyer and solicitors it has taken less than 10 weeks from the right move listing going live to completion. I would not hesitate to recommend them, they are competent, they are local, they give the personal touch, as well as their professional approach.
1/5
GoogleUnfortunately for us they were seriously lacking. I had high hopes for them to sell my property however, it seemed that they did not do anything apart from asking us to lower the price. The contract was ended early as we were extremely dissatisfied with the service they provided.
1/5
GoogleAbsolutely awful lettings company. They have no empathy for people living next door to their tenants. This agent let a 3 bedroom property out to a couple of kids. 17 & 20. These people were a absolute nightmare. We complained about there behaviour to the letting agent and there attitude was.. They pay their rent. In the end we ended up moving because we could not live next door to these people anymore. It was like living next door to a brother and sister, and you were waiting for the parents to come home and bring back some order.
5/5
TrustpilotBrilliant Team
The team at Taylor Brown & Simms supported us in selling two properties. They were very efficient and accommodating to our needs and when we were unsure on a legal representative they put us in touch with a local soliciting firm who have been amazing as well. The team were prompt to update us with any goings on with the sale and were checking in with our solicitors weekly to confirm everything was progressing smoothly.
5/5
GoogleThe utmost professionals they worked so well with Elliot Mather and sold and completed my sale really quickly nothing was too much trouble. Well done team and I wouldn't hesitate to recommend them thanks again
Thank you so much for your review Carol, we wish you all the best!
5/5
GoogleAlthough Henry Simms didn't sell our house we brought one they were selling they were so helpful and professional with the help they gave us Chelsei and Chris were brilliant throughout our move. Many thanks Tim n Joy
5/5
GoogleCompleted the sale of our house today (yippee). It was all very new to us and Chris and Chelsie could not have been more supportive. From word go the communication was super friendly, efficient and never had to wait for a response to queries. Nothing was too much trouble for them. Not only was the service top notch, the price was the best around! Honestly could not recommend these more for sales and the rentals team are excellent too. Thank you from the bottom of my heart for your efforts in making this a smooth process.
5/5
GoogleThey were very helpful with finding my first property, kind and polite to speak to in person and over the phone. Very nice company and people to deal with, would definitely recommend. Thank you
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Tell us what you need and we'll put you in touch. Taylor Brown and Simms hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Heanor.
