Davidsons Homes reviews

★★★★★ 5/5

Trustpilot

Fantastic all round

We have just moved into our second Davidsons Homes house and both times had an excellent experience throughout the process. Davidsons homes are special and definitely not your average new build property.

Customer · 10 July 2025

★★★★★ 1/5

Trustpilot

Once sold you are on your own.

The list of problems we have would make you turn and run away from the sales office. The glamorous dream of owning their properties is far from reality.

John · 21 August 2025

★★★★★ 1/5

Trustpilot

Very very disappointed

Very very disappointed, can honestly say snagging very got completed and what did was of a poor quality. Now dealing with aftercare we’ll say dealing they don’t bother to get back to you. Iv never known a house builder to have so many complaints which Iv read and have myself of stud walls so far out of square it’s embarrassing. I’m not doing this out of anger I just want people to be aware before having to go through the terrible aftercare I have. They arnt bothered once they have your money. Had other new builds before, I’d definitely and I say to people my truth is Davidsons paint a good picture but are one of the worst.

James · 25 October 2024

★★★★★ 1/5

Trustpilot

Fire doors that don’t shut. Atrocious customer service.

We have 6 doors in our new build that do not shut. I have been advised these are fire doors and as such this is a fire hazard. I contacted the customer services team over a week ago to raise this. I still haven’t been contacted about getting an appointment booked in for this to be rectified. They are taking multiple days to reply to emails & not picking up the phone when I call. I think it might be time to contact the NHBC & HSE.

Paige · 22 October 2024

★★★★★ 5/5

Trustpilot

I visited Grange View in Lower Bardon…

I visited Grange View in Lower Bardon and was met with Lucy after being recommended by a friend and i explained to Lucy i wasn't looking to move for another 12-18 months , most developers would dismiss me at this point for time wasting however Lucy did not. Lucy explained about future phases and current house types that fit my criteria i am looking for. After more talk with Lucy about Davidsons home i will be definitely looking to buy in the future with these guys , amazing service !

Tracy · 17 October 2024

★★★★★ 5/5

Trustpilot

You are amazing : Becky and Jade (Bedford)👏👏

Our experience with Becky and Jade during our 1st home-buying process was exceptional. From start to finish, they demonstrated great expertise, patience, and a genuine commitment to helping us find the perfect home. They listened carefully to our preferences and provided a range of options that suited our needs. Their guidance and advice were invaluable, making the entire process smooth and stress-free. We truly appreciate their responsiveness and professionalism, and we highly recommend them to anyone looking for outstanding support in purchasing a home. With love and regards, Tripti

TRIPTI · 28 September 2024

★★★★★ 1/5

Trustpilot

Disgusting aftercare

Well where do you start with this company of cowboys?They are fast to take your money but their aftercare service is shocking to say the least.They initially acted on our issues from the snag report we had carried out on the property (133 in Total).Since we have moved in back in October 2022 they don't follow up their promise to support you for two years, we have reported a water leak from the main bathroom over six weeks ago with the promise that a member of our plumbing contractors will call you to arrange a suitable appointment, guess what despite numerous emails to post occupation and customer services this hasn't happened.I have no choice now but to reach out to the NHBC for support.The site has almost been completed so i guess they don't give two hoots anymore?DONT BUY A HOUSE FROM THESE YOU WILL REGRET IT, who needs a family bathroom to be functional anyway eh?A very annoyed customer from a Davidsons development.

Stephen · 31 May 2024

★★★★★ 5/5

Trustpilot

I would like to thank Kelly and…

I would like to thank Kelly and Michelle for finding my beautiful home and being there every step of the way,and to Barry for always being there for you after you have moved inn,to solve all problems.

David · 2 February 2024

★★★★★ 5/5

Trustpilot

Michelle at the Little Bowden site was…

Michelle at the Little Bowden site was very knowledgeable helpful and pleasant!

Allison · 6 September 2025

★★★★★ 5/5

Trustpilot

Fantastic professional service from Dan at Oakham Pastures

I Bought a beautiful house in Oakham.

Robert · 15 October 2025

★★★★★ 2/5

Trustpilot

Ensuite shower leak and remaining repairs

Ensuite shower leak, water appeared on lounge roof.

Rbeat · 26 September 2025

★★★★★ 1/5

Trustpilot

Shocking customer aftercare

Couldn’t fault the customer care when we were purchasing our Davidsons home. Our problems have arisen in the aftercare phase. We have a huge litter problem on our plot which has been caused by the builders. As the covenant states that no changes can be made to the boundary lines, we were unable to put anything on our boundary to prevent the litter blowing into our garden. We contacted the site team on numerous occasions and while they mentioned resolving the issue with chicken wire we were continually ignored when we asked when this would be enforced. We then took measures to contact the complaints department and after weeks of chasing, the matter still has not been resolved and they have just closed our case. Not what I expected from what is supposed to be a reputable company. This has been ongoing since July 2023 (7 months). Once Davidsons have your money, they do not care what happens next, but are quick to jump on you if you breach the covenant agreement. Shocking customer care.

Kalli · 20 February 2024

★★★★★ 5/5

Trustpilot

Davidsons at Little Bowden did an…

Davidsons at Little Bowden did an amazing job. Michelle the Sales Manager influenced her Director to Part-Exchange my Grade II listed cottage. It had recently been refurbished and they managed to get it sold within 7 weeks!! Kelly the second Sales Manager and Barry the Site Manager are superb too and provided fab customer service. Yes, there are some snagging concerns but I am certain they will be ironed out effectively. I love my new, cosy warm home.

Pam · 6 February 2024

★★★★★ 2/5

Trustpilot

The WORST customer care imaginable

After sales / customer service is nothing short of USELESS!! Having lived in my Davidsons home for 3 years I feel I’m well placed to comment on just how utterly shocking the customer service is from Davidsons once you move in. I never experienced such a disorganised company, with extremely poor communication with its sub-contractors and suppliers. EVERY single issue I have had with this house has always been hindered by Davidsons not being able to communicate with the suppliers/workers and me the customer - in fact, it’s so bad that our development wrote an open letter of complaint - let that sink in.

Nathan · 19 December 2023

★★★★★ 5/5

Trustpilot

Lovely sales manager and post-purchase…

Lovely sales manager and post-purchase quality team has been great.

Tom · 10 July 2025

★★★★★ 1/5

Trustpilot

Do not buy a house off this Developer

This has got to be the worst house building company I have ever come across. I have lived in a number of new builds over the years and have never experienced such arrogance. Their staff couldnt do enough for us when we were trying buy one of their homes but as soon as it was brought they were not interested in any problems we had. It has taken us over a year to try and get faults rectified and to this date we are still in dispute with them over a number of issues with our property. Their attitude to their customers is disgusting.

Jules · 21 November 2023

★★★★★ 1/5

Trustpilot

AVOID!!!!!!!!!! Worst Developers around!!

Doesn’t even deserve a 1 star! Brought a house in October 2020…. On the day we moved in there was a massive leak which had to be repaired ( bodge job repair was carried out ) 1 year later after a few issues with the boiler here and there, we contacted Davidson for them to a look at the boiler as the pressure keep going every other day! Cowboys Norris plumbers ( who work for Davidson) turned up and said there probably will be a leak somewhere but we can’t do anything until the leak is visible…. More issues continued but with no leak until another year later ( December 2022) the leak finally appeared. We contacted Davidsons and they said our warranty had ran out and they had no record of us reporting the issue to them! We’ve had to pay hundreds in getting the issue fixed! They had used plastic cheap pipes and fittings! And cemented round pipes! Disgusting company! DO NOT EVER BUY A NEW BUILD FROM THEM!!!

Chelsea · 2 May 2023

★★★★★ 5/5

Trustpilot

A very well set up development with…

A very well set up development with endlessly helpful staff. Eileen patiently guided us through which properties were available, how they were configured and when they might be ready.

Christopher · 3 August 2025

★★★★★ 1/5

Trustpilot

They are not premium!!!! Beware!!

They are not premium!!!!! Far from it bewareAnother useless company! Davidsons homes…. Apart from nightmares around the house build, missing parts, bricks not fully erected, dangerous nails sticking out in the house and outside on the gates, dents , cracks, dirty at handover, they pressure you for a review on the same day you move in so they get 5* reviews! There so called “family values” are rubbish, this might be because I’m Indian I get treated like rubbish or just generally how they treat people who buy there houses, who knows, far as I’m concerned they cut corners and are no where near premium! They own staff say it as well!! Shocking! Please stay away! Latest David the site manager said he would sort out the damaged kitchen doors ( expensive) said there were issues with supply 3.5 to 4 months on I emailed Davidsons asking and got this reply. Didn’t know what to do laughing is all I had!!, , , , , , , , -Hello Mr MistryThank you for your email.Whilst we fully appreciate your version and comments, we have no record of this issue being raised at Courtesy Visit stage and we have no jobs raised on our system. This prevents us being able to review this matter further. We can assure you that Davidson's have a robust reporting system in place whereby we request all homeowners to raise queries via the instructed channels to avoid confusion and conflict over issues. In line with Davidson’s warranty procedures, and included within our literature, it outlines that all issues are to be reported to Post Occupation, via telephone and email during the first six months. Based on this, unless you can provide evidence of such correspondence, our stance must remain the same. Kind RegardsLindsey Site Support Co-ordinator, Customer ServiceT. 07920 181583Monday to Friday, 08:30 - 13:30Davidsons Developments Ltd, Wilson HouseLeicester Road, Ibstock, LE67 6HP

JITESH · 3 August 2022

★★★★★ 5/5

Trustpilot

New Lubbesthorpe

We have been in our Davidson's home for over a year now and absolutely love it! From reserving to completing Michelle gave us the best service. We got response to emails, messages and phone calls. We had updates on the progress of our house all the time. We even had pictures which was amazing. We were meant to complete end of May but were told we could complete in April. This was a bonus!When we moved in, the house was clean and very good standard of finish. We had a few snags but the aftercare team are amazing too. They have fixed everything we reported. We haven't had a professional snagger so wasn't alot. We hope it will be the same if we decide to get one. In general, we are very happy with our home and service we received. Would definitely buy a Davidson's home again.

Ramilla · 2 July 2022

★★★★★ 1/5

Trustpilot

Ashby de La a Zouch new build

I worked for Davidsons for years… I’ve moved on since but decided to buy a house in Ashby….. I wish I didn’t! Moved in… dirtyFounds loads of issues, walls uneven, dents in walls, cabinets dented, sealant missing, scratched tiles, uneven grass, VERY VERY bad finishing, glass scratches, flooring damaged, beading missing or cut short, extractor fan dripping with water on to toilet, sink 4in1 tap loose and unstable when been used, nails left in wood ( sliced my 3 year olds finger) Davidsons didn’t get a s*%tReally think about buying a Davidsons house!! I would never recommend them.There own staff have said the build quality is low, they will get away with what they can. Buy at your own riskUpdate - 17/06/2022No response from emails - stink is leaking due to incorrect fittings for 4in1 tap - Davidsons got it wrong.. shock shock horror…. No surprises.Also - site manager was going to speak to Eddie at head office in Ibstock regarding the nails left in stair woods exposed where it caused injury to my nephew, NOT HEARD A THING. They are rubbish!

Mr · 18 June 2022

★★★★★ 5/5

Trustpilot

Fantastic experience

We recently bought a Davidsons property and part exchanged our previous property. The part exchange process, communication, sale and aftercare have all been excellent. It really took the stress out of moving for us and we have felt well taken care of throughout. We love our new home and wouldn’t hesitate to recommend Davidsons to anyone.

Katy · 27 April 2024

★★★★★ 1/5

Trustpilot

Awful after service

Awful after service. I have items outstanding for remediation 2 and 1/2 years on. I raised these when I moved in with the site managers. Some issues were remediated and others not. They now say I’m out of my warranty. This is frankly misleading. The house was not in a fit for purpose state when I moved in. Therefore Davidsons are in breach of contract. The warranty is irrelevant. They are liars and mislead house buyers. I’m issuing a claim against Davidsons.

Jason · 22 March 2022

★★★★★ 1/5

Trustpilot

Poor customer service paid a deposit of…

Poor customer service paid a deposit of £500 for a home was told we had 14 days to cool off we decided to not go ahead and asked for our deposit to be refunded.Fat chance don’t even reply to our request.Very disappointed give this company a wide birth.

David · 2 August 2024