Every review we hold for the Derbyshire office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotShocking!
It’s extremely disappointing to discover, several years after moving in, that incorrect grades of materials were used for the roof installation. Even more concerning was finding waste - including plastic bottles hidden beneath the roof tiles. This not only shows a lack of care but missing key components to the windows installation raises serious questions about whether the roof installation met the required building standards.
Fred · 8 November 2025
Agent replied · 6 June 2026
Thank you for taking the time to leave a review. We are sorry to see that you have not been satisfied with your experience.
As a family-run business, customer feedback is very important to us and we take every review as an opportunity to learn and improve. We would value further feedback to ensure that we can improve our service going forward, so please contact southmidlandsfeedback@davidsonsgroup.co.uk or eastmidlandsfeedback@davidsonsgroup.co.uk depending on the region you purchased from to provide us with more details.
Kind regards, the Davidsons Homes team.
★★★★★ 5/5
TrustpilotAlison has been a phenomenal individual…
Alison has been a phenomenal individual and has enabled me make decisions on what I truly desire in a house. Thank you for all the work you have put in and explaining things to me. You provide a service that is so unique and inspiring. Keep the good work up and keep soaring in the service you provide. Anne D
RCC · 15 July 2025
★★★★★ 1/5
TrustpilotAfter moving to Davidsons Homes…
After moving to Davidsons Homes Meppershall woodlands rest 3 years ago, the kids play area still not opened, apparently is not complying with the required standards.
Ferran · 1 September 2026
Agent replied · 25 September 2026
Sorry to hear the play area is still closed, I appreciate how frustrating that must be for you and the children. We take safety and compliance seriously, and will only open communal areas once they meet the required standards. The proposed date for opening the park, subject to all criteria being met and no unforeseen circumstances arising, is the end of October 2026. We thank you for your patience.
★★★★★ 5/5
TrustpilotHad an amazing experience purchasing…
Had an amazing experience purchasing our home from Davidsons in Queniborough! We’re absolutely in love with our new place, and the support from the Davidsons team has been fantastic from the moment we paid the deposit right through to settling in. Couldn’t be happier!
Chandni · 21 April 2026
Agent replied · 6 June 2026
Thank you for taking the time to leave a review. We are very pleased to hear you are extremely satisfied with your Davidsons home and the buying experience. We will pass your kind words onto the team. Best wishes, the Davidsons team.
★★★★★ 1/5
TrustpilotDon't trust the sales team
Whilst I love my home, and our site manager is brilliant, several of us on the estate were lied to by sales when purchasing our homes.
Miss · 25 August 2026
Agent replied · 25 September 2026
Thank you for taking the time to share your feedback. We understand that this has caused disappointment and appreciate the opportunity to respond.
We take all customer concerns seriously and have advised that this matter be raised through our formal complaints process so that it can be fully investigated. At present, we have not received a formal complaint directly. Our understanding is that information relating to the affordable housing provision formed part of the legal and planning documentation made available during the purchase process and would also have been reviewed by your solicitor as part of their due diligence.
That said, we appreciate that customers may have questions or concerns regarding future occupancy and ownership arrangements, and we are keen to review any specific concerns raised. We would therefore encourage you to contact our Head Office through our complaints process so that the relevant teams can investigate the matter thoroughly and provide a detailed response.
We are pleased to hear that you are happy with your home and the street itself, and we hope to have the opportunity to address your concerns directly.
Kind regards,
Davidsons Homes
★★★★★ 1/5
TrustpilotFar too many defects...
Our home (Lubenham View Estate) had very poor quality with far too many defects. Unfortunately it will take many months and lots of disruption, just to get the property in a condition you would expect at the time of legal completion.
Martin · 24 March 2026
Agent replied · 6 June 2026
Thank you for taking the time to leave a google review. We are sorry to see that you have not been satisfied with your experience. As a family-run business, customer feedback is very important to us and we take every review as an opportunity to learn and improve. We would value further feedback to ensure that we can improve our service going forward, so please contact southmidlandsfeedback@davidsonsgroup.co.uk to provide us with more details. Kind regards, the Davidsons Homes team
★★★★★ 4/5
TrustpilotThings got better!
We had an average experience with Davidsons to begin with, dealing with Anouska in the sales office. Once she left the company and we started dealing with Kelly and Brendan, the site manager, things went much smoother and a feeling of Davidsons being against us was changed to one of harmony.
Stuart · 22 December 2025
Agent replied · 25 December 2025
Thank you for taking the time to leave a review. We are very pleased to hear you are satisfied with your Davidsons home and the buying experience. Best wishes, the Davidsons team.
★★★★★ 1/5
TrustpilotI wrote a bad review a couple of weeks…
I wrote a bad review a couple of weeks ago about the rubbish customer care Davidsons offer. The customer care team asked me to email them, which I did 2 weeks ago - SURPRISE SURPRISE I Still haven’t had a reply. I’ve phoned and left messages but still no contact. Am I impressed NO
Yvonne · 29 July 2026
★★★★★ 5/5
TrustpilotReview
Becky at Davidsons Homes was wonderful to work with. She was thorough, kind, and incredibly informative throughout the process. She made everything feel much less stressful and was easy to speak to. Her customer service was excellent, and she went above and beyond to ensure everything was clear and smooth. Highly recommend!
Saliha · 9 November 2025
Agent replied · 25 December 2025
Thank you for taking the time to leave a review. We are very pleased to hear you are very satisfied with your Davidsons home and the buying experience. We will pass your kind words onto Becky. Best wishes, the Davidsons team.
★★★★★ 1/5
TrustpilotCan YOU Afford The Broadnook Lifestyle..!!
The wife and I have recently been looking at 3 sites across Davidsons Homes and DWH.
Craig · 13 August 2026
Agent replied · 25 September 2026
Hello, we are sorry that you have not been satisfied with your experience on this occasion. Your feedback is appreciated and we wish you the best of luck for the rest of your home buying journey. Thank you, the Davidsons team.
★★★★★ 5/5
TrustpilotI purchased my New Home at Little…
I purchased my New Home at Little Bowden Market Harborough, right from when I went to view my New Home while still being Built, the Sales Manager Michelle was Absolutely Amazing keeping me updated with photo’s and information on every step of the way.I can’t Thank Michelle enough for everything she has done for me.On the day of moving in The Manager Barry was also Amazing and so so Helpful, Barry has been there for me since day one helping me with all small issues and getting them done straight away.I can’t Thank Barry enough he is always there for you.Even after moving in Barry and Michelle are always there for you.I would also like to Thank the Customer Care Team for taking care of any small issues I had Straight away for me.I Have a Beautiful Davidson Home.I Recommend David’s Homes One Hundred Percent.Brenda
Brenda · 5 February 2024
★★★★★ 1/5
TrustpilotBought a house from these cowboys and I…
Bought a house from these cowboys and I DEFINITELY wouldn’t buy again. If you want to sort everything yourself then go ahead and buy from Davidsons Homes. The workmanship is SHOCKING. Countless emails and phone calls to resolve any snagging issues. Takes months and months to resolve. Avoid at all costs would be my advice. .
Jeff · 13 August 2025
Agent replied · 6 June 2026
Thank you for taking the time to leave a review. We are sorry to see that you have not been satisfied with your experience.
As a family-run business, customer feedback is very important to us and we take every review as an opportunity to learn and improve. We would value further feedback to ensure that we can improve our service going forward, so please contact southmidlandsfeedback@davidsonsgroup.co.uk or eastmidlandsfeedback@davidsonsgroup.co.uk depending on the region you purchased from to provide us with more details.
Kind regards, the Davidsons Homes team.
★★★★★ 5/5
TrustpilotFantastic Team at Little Bowden
We are very happy with our new Davidson’s home!
Connor · 22 July 2026
Agent replied · 25 September 2026
Thank you for taking the time to leave such a lovely review.
We are delighted to hear that you are happy with your new home and that the team at Little Bowden helped make your journey a positive one. We will be sure to pass your kind comments on to Sara, Michelle, Eileen, Chris, Alex and Brenden.
Thank you for choosing Davidsons Homes. We wish you many happy years in your new home.
Kind regards, The Davidsons Homes Team
★★★★★ 1/5
TrustpilotDishwasher installation fire risk.
Been in our property for nearly 3 years and the dishwasher stopped working. Zanussi engineer visited and was disgusted that the plug was up against the back of the dishwasher and the resultant heat blew the fuse, scorched the socket and melted the back of the dishwasher.
Richard · 20 August 2025
Agent replied · 6 June 2026
Thank you for taking the time to leave a review. We are sorry to see that you have not been satisfied with your experience.
As a family-run business, customer feedback is very important to us and we take every review as an opportunity to learn and improve. We would value further feedback to ensure that we can improve our service going forward, so please contact southmidlandsfeedback@davidsonsgroup.co.uk or eastmidlandsfeedback@davidsonsgroup.co.uk depending on the region you purchased from to provide us with more details.
Kind regards, the Davidsons Homes team.
★★★★★ 5/5
TrustpilotExcellent properties
I wanted to take a minute to put a positive review for Davidsons as I know it's often the few people who have had a negative experience who write these.
Katherine · 3 January 2026
Agent replied · 25 January 2026
Thank you for taking the time to leave a review. We are very pleased to hear you are extremely satisfied with your Davidsons home and the buying experience. We will pass your kind words onto the team. Best wishes, the Davidsons team.
★★★★★ 3/5
TrustpilotThe house we choose was already…
The house we choose was already finished so only took from deposit end april to completion June.
Steph · 9 April 2026
Agent replied · 6 June 2026
Thank you for taking the time to leave a google review. We’re pleased to hear there were aspects of your experience that you were happy with, but we’re sorry to learn that other parts did not meet your expectations. As a family-run business, customer feedback is very important to us and we take every review as an opportunity to learn and improve. We would value further feedback to ensure that we can improve our service going forward, so please contact eastmidlandsfeedback@davidsonsgroup.co.uk or southmidlandsfeedback@davidsonsgroup.co.uk to provide us with more details. Kind regards, the Davidsons Homes team
★★★★★ 5/5
TrustpilotGreat Houses
Buying a Davidsons Home at Alexandra Place was a great experience. Louise was just what I want from a sales person - honest, straight talking, and willing to help where she could. Having moved in to the property we have been a little frustrated with the aftercare, as the responses from one of the contractors in particular about fixing patio doors has been poor, but still happy to give 5 stars.
Richard · 24 August 2023
★★★★★ 5/5
TrustpilotDavidsons homes
From the outset the Davidsons experience has been first class. Very helpful sales lady, professional service , warm welcome to new home and responsive attention to minor snags identified. No complaints
Michael · 27 October 2025
Agent replied · 6 June 2026
Thank you for taking the time to leave a review. We are very pleased to hear you are extremely satisfied with your Davidsons home and the buying experience. Best wishes, the Davidsons team.
★★★★★ 5/5
TrustpilotDavisons New Lubbesthorpe
We purchased our home with Davidsons at New Lubbesthorpe and absolutely love it. Michelle the Sales Manager was on the ball, and was always available to answer questions however small. We bought during lockdown but this didn't impact our experience in any way. The team made sure we could still safely visit the plot when restrictions allowed, and updated us regularly on the build. Since moving in we did identify some snags but the customer care team dealt with these, and we always got a follow up check in to ensure the matter was resolved. Michelle has kept in touch since we moved in and we couldn't fault her. Definitely would recommend. The houses feel like homes, and it's the little details that really stand out.
Matt · 20 June 2022
★★★★★ 5/5
TrustpilotFantastic service and great homes!
We have had nothing but an amazing service from Davidsons at the New Lubbesthorpe site. Michelle was very informative during the house buying process and made sure there was no added stress to what is a very stressful time! When we moved in, not a problem, any questions (stupid or not) we're answered in a prompt manner. During the home demo, we learnt plenty of tips and tricks which was great as first time buyers.Whilst dealing with snagging, issues were normally dealt with within a couple of days and all the staff who we dealt with were lovely. Even 1 year later, the post completion team are also quick to respond and happy to help. Customer service has been fantastic over the last year and a half and couldn't recommend enough!
Rishi · 18 June 2022
★★★★★ 1/5
TrustpilotTerrible service
Terrible service. After sales agreed a job today they declined it.
Naz · 11 April 2026
Agent replied · 6 June 2026
Thank you for taking the time to leave a google review. We are sorry to see that you have not been satisfied with your experience. As a family-run business, customer feedback is very important to us and we take every review as an opportunity to learn and improve. We would value further feedback to ensure that we can improve our service going forward, so please contact eastmidlandsfeedback@davidsonsgroup.co.uk or southmidlandsfeedback@davidsonsgroup.co.uk to provide us with more details. Kind regards, the Davidsons Homes team
★★★★★ 1/5
TrustpilotBE AWARE OF THIS HORRIFIC COMPANY
BE AWARE OF THIS HORRIFIC COMPANY. We dealt with Alexandra place in Mapperley Nottingham and received the worst customer service I have ever had and this is across the board running throughout the company, I do not no how they get away with it. We paid a deposit to them and were 1 working day over the contract exchange date, fair enough we except this was in the contract but unfortunately we didn't realise so they cancelled our order kept £400 of the £500 deposit and re advertised the house for £6000 more not even a phone call from them. Not to mention the horrifying customer service we had through out the 5 weeks of dealing with them so this was deffinatly a blessing in discuise. I wish we read all of these terrible reviews before we went ahead as they are all deffinatly true I'm sure of that.
Thomas · 29 October 2021
★★★★★ 5/5
TrustpilotWonderful people and wonderful…
Wonderful people and wonderful experience.
Libby · 15 April 2026
Agent replied · 25 December 2025
Thank you for taking the time to leave a review. We are very pleased to hear you are extremely satisfied with your Davidsons home and the buying experience! We will pass your kind words onto Stuart, Brandon and the team. Best wishes, the Davidsons team.
★★★★★ 4/5
TrustpilotWould do it again!
We had a bad experience with the first sales person but as soon as Lydia took over she ensured that was totally reversed.
Michelle · 7 November 2025
Agent replied · 6 June 2026
Thank you for taking the time to leave a review. We are very pleased to hear you are satisfied with your Davidsons home and the buying experience. Best wishes, the Davidsons team.
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