Every review we hold for the Derbyshire office, from every platform, shown as written. First names only.
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5/5
Googlewe have spent 6 months looking for a house (waiting to complete on our complicated sale) Abbie was one of the first agents we signed up with, she took down all our details and what we were looking for and was brilliant at giving us a ring when she thought something we might like came up. She didn't try and convince us to look at things she knew wouldn't work. we signed up with 2 other agents and the service didn't match abbie at all, it was nice to know that she was thinking of us as houses came up. I would definitely recommend bridgefords as a lovely friendly and thoughtful agency.
Sara Β· 13 June 2020
Agent replied Β· 12 June 2024
Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott
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5/5
GoogleBridgfords in Buxton have been so helpful in our search for our new home in Buxton. Abbie looked after us in every way helping us to locate appropriate properties to view, contacting vendors and arranging appointments for us. She always met us promptly and was able to show us around several houses. We were very impressed by her kind and supportive approach. Abbie was full of local knowledge and was very familiar with the properties she showed to us and able to answer all of our questions.
I cannot commend her more highly!
Many thanks, Jean
Jean Β· 13 June 2020
Agent replied Β· 12 June 2024
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).
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5/5
GoogleWe have recently sold our home of nearly 10 years and bought a brand new property. We chose Bridgfords after careful consideration because we knew they had an excellent reputation locally and had some previous experience with them. We havenβt been disappointed.
From the outset John who came to do a thorough, honest and accurate valuation, was brilliant. His local knowledge and experience is immense and his advice has time and again been measured and incredibly helpful.
Once we had decided to market with Bridgfords the team came to see our house so they could get a feel for it and help to find buyers that would be happy there. Pretty much before it was even on the market they had a list of buyers that might be interested.
Abbie is a wonderful asset to the office and is so approachable, warm and friendly and was so efficient and helpful, keeping us informed all the way along and setting up viewings. Nothing is too much trouble and both ladies in the office are so thoughtful and proactive and that makes all the difference.
Judy really supported us so much once we had a buyer and used her immense experience and wisdom to help us nevotiate the best price for the home we loved. She understood our frustrations when we had them, bent over backwards to move things forward for us, going out of her way on many occasions to help us get a sale we were happy with, understanding that it wasnβt just bricks and mortar we were selling but our home which we had been so invested in.
The whole team have been absolutely fantastic and have time and again supported us above and beyond what could be reasonably expected. I really cannot praise them enough.
If you are looking for an estate agents that will go the extra mile, this is it. They have helped us find the right buyer for our home who loves it as much as we have and have helped us navigate through a process that can sometimes be difficult, but their professionalism, knowledge and experience have got us all through and everyone is happy and settled now in new homes that we love. We are deeply grateful to everyone at Bridgfords for everything they have done, Iβm sure if weβd been with a different estate agent it would have been a much more stressful process.
Emma Β· 13 June 2020
Agent replied Β· 12 June 2024
Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Best wishes, Lucy.
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5/5
GoogleI would like to thank Abbie, Judy and John for all of their efforts in the swift sale of our house, after John's initial visit we had viewings as soon as the house was listed on the market and very quickly we received an offer that we accepted. Both Abbie and Judy looked after us with constant feedback on the situation of the progress of the sale of the house, we didn't need to keep chasing for information as we were provided up to date news throughout the process of selling.
I can't recommend enough on what a smooth process the sale of the house was, thanks to the team at Bridgfords.
Many thanks Gareth Porter.
Gareth Β· 13 June 2020
Agent replied Β· 12 June 2024
Many thanks Gareth for the wonderful 5* review. I will ensure your kind words are passed on to our dedicated team. Kind regards, Lucy
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5/5
GoogleOur Bridgfords Buxton contact Judy Scouler provided an excellent service of communication via phonecalls, voice messages and emails throughout our recent house purchase. Very friendly and enthusiastic - we had the feeling Judy was 'on our side' in the first instance trying to find a suitable property, and then securing the exchange and completion for the property we found. Thank you
Philip Β· 9 January 2025
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5/5
Googleused Bridgfords and Countrywide for a mortgage advisor, cannot recommend enough. Judy and Kyle made everything so much easier, as a first time buyer (having no clue about anything) they answered all questions and always went out of their way to make sure I understood anything. So friendly and was so happy with the service, thanks again!
Eleanor Β· 13 June 2023
Agent replied Β· 12 June 2024
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleWe switched to Bridgefords after a very poor experience with a local estate agent. From the initial meeting to the completion date(s) John, Judy and Abbey were always there making sure everything went ahead as planned.
Prior to marketing Judy and Abbey visited the property to view for themselves so they could talk from experience when talking to prospective buyers.
When we hit a problem at the bottom of the chain, Judy stepped in and helped rescue the situation enabling the sale to proceed at a slightly later date, but most importantly we were in for Christmas!
The quality of viewers were all 1st rate, each viewer were what we would class as viable, either on the market or under offer, in the end we had 3 prospective buyers. This was very different to the previous estate agents we used, great deal of "House Viewing Tourists"!
It is the attention to the detail, fantastic communication and calm heads when things don't quite go to plan that makes the Bridgfords team in Buxton stand out.
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Martin Β· 14 June 2019
Agent replied Β· 12 June 2024
Thank you Martin, your kind words and 5* review are very much appreciated. Kindest regards, Mark
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5/5
GoogleHaving had our property on the market for two years and no sale.We decided to change agents.Having looked online we soon realized that Bridgfords seemed to have the most success with properties in our local area.
We approached Bridgfords in Buxton.John came and did the valuation and said we should be able to achieve a sale in about 4-6 months.(Given it was a small holding with an agricultural building that was previously used as a business )Also they have other branches so our property would be advertised in these.
They provided us with lots of viewings and good feed back at all times.John Judy and Abbie were always there for us no matter what questions we needed answering.Once a buyer was achieved they kept us up to date with the progress of the sale and kept our legal people in the loop.We were fortunate to have found a property marketed by Bridgfords and again they kept informed at all stages of the purchase.
We are very happy to highly recommend Bridgfords as tha estate agents of choice
Thank you to all the team John Judy and Abbie.You are the best.
Eileen Β· 14 June 2019
Agent replied Β· 12 June 2024
Thank you Eileen for your glowing 5* review of our Bridgfords team. It is always great to read such positive reviews and recommendations from our clients.
Best wishes, Lucy.
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5/5
GoogleExcellent service from the whole team at Bridgfords Buxton but a special thanks to Abbie who went above and beyond for the sale of our property. Very professional service and I found out on the day of completion that Abbie had even been dealing with my sale on her week off work so she could be sure it all went smoothly.
Thanks to all involved.
Daniel Β· 13 June 2022
Agent replied Β· 12 June 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleHonestly couldn't ask for any better. I do believe that we sold at a good time, but from the moment John came into our house to value I could tell that we were dealing with agents who went the extra mile. Not only did he give us the best valuation (in our opinion) he really went to the effort of 'selling' Bridgfords to us, backing up their performance with stats and insights. All other agents we had round simply valued then left - lazy.
From the second we put the house on the market with Bridgfords they had people lined up to view it and I'm delighted to say that we had competing offers within days of going on the market and we'd agreed a sale at the asking within 4 days! All in, from going on the market to completing and moving out was 10 weeks, as I say, you can't ask for better than that. The whole team in Buxton were friendly, helpful and great at communicating with us throughout the process.
A big thanks to John and his team, I can't recommend them highly enough!
Dan Β· 14 June 2017
Agent replied Β· 12 June 2024
Hello Dan, thank you for taking the time to leave this wonderful five star review. The team at Bridgfords, Buxton strive to deliver the straightforward, personal and passionate service to its customers and it is great that you were able to take advantage of this throughout your sale. I will make sure you review is shared with John and the entire team at the branch, many thanks.
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5/5
GoogleI recently bought a house with the help of Judy and Kyle. They both have been extremely helpful, quick in answering all my questions, and there were many! π They gave priceless advices through the whole process.
Highly recommend, you will not regret working with them πβοΈβοΈβοΈ β¦
Regina Β· 16 October 2025
Agent replied Β· 16 April 2026
Thank you for your 5* review and recommendation. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.
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5/5
GoogleJudy was amazing from start to finish and I am so grateful for her support throughout the purchase of my first home. She was very knowledgeable and went the extra mile to help keep the process as smooth as possible. Thank you so much, Judy. π β¦
Alice Β· 15 November 2023
Agent replied Β· 12 June 2024
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
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5/5
GoogleHaving used their services to buy properties, I can thoroughly recommend them!
Judy is a star who matched me with my current property which is perfect!
Robert Β· 3 December 2024
Agent replied Β· 10 December 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation Robert. Kind regards Lucy, Customer Relations.
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5/5
GoogleThe team at Bridgefords in Buxton held my hand through a very protracted selling process with buyers pulling out etc. I'm so grateful for their support and tenacity throughout a really stressful time.
Angela Β· 16 February 2026
Agent replied Β· 16 April 2026
"Thank you for choosing our team at Bridgfords in Buxton. We are thrilled to have been able to guide you through a challenging selling process with dedication and support. We truly value your trust and are grateful for your positive feedback. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleWe recently sold our house with Bridgfords. What a great team and special thanks to Judy for negotiating and navigating us through some tricky situations, our sale could have easily fallen through without her input. Professional, friendly and great communication from the whole team. Would definitely recommend.
Thank you, Val
Epic Β· 18 July 2023
Agent replied Β· 12 June 2024
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleFrom the process of viewing, submitting an offer and the subsequent completion of our new home, Judy has been exemplary. We had full communication and Judy even went above and beyond when tackling challenging issues. We highly recommend Bridgfords. Thank you so much.
Steve Β· 23 April 2025
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5/5
GoogleA big Thank You to John and Judy at Bridgfords Buxton for their excellent advice and support regarding our recent house move. We found the team at Buxton to be professional and very easy to talk to. Throughout the process, John & Judy were both knowledgable and personableβ¦..and itβs clear that they go 'above and beyond' to ensure their customers are happy. Thanks again.
Mark Β· 13 June 2021
Agent replied Β· 12 June 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
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5/5
GoogleReally impressive service from start to finish. We've just sold our cottage in Peak Forest with help from the Buxton Bridgfords team. They were knowledgeable, friendly and efficient throughout. Good communication and advice, and they continued to work proactively through to completion. Would certainly recommend John, Judy and Abi to anyone looking for a professional but friendly service.PositiveResponsiveness, Quality, Professionalism, Value
David Β· 13 June 2021
Agent replied Β· 12 June 2024
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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5/5
GoogleWeβve dealt with Judy from the start of selling our property and sheβs been brilliant from start to finish. Very professional & nothing was too much trouble, she went above and beyond to help us. Would highly recommend and would definitely use them again!
Emma Β· 13 June 2023
Agent replied Β· 12 June 2024
Itβs really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
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5/5
GoogleWe had been house hunting in Buxton for a while & Abbie was very good at alerting us to suitable properties. We found our ideal home through Bridgfords and moved in last month. All the staff at the Buxton branch are friendly, helpful and proffessional. Abbie deserves a special mention as she was very proactive and kept us fully informed all through the purchase process.
Carole Β· 14 June 2019
Agent replied Β· 12 June 2024
Wonderful to see Carole that you have rated our local Bridgfrods team worthy of 5*'s! I would like to thank you for your kind words and will make sure our local team are made aware. Best wishes, Scott
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5/5
GoogleAlthough we didnβt purchase our house through Bridgefords we used Kyle @ Countrywide Mortgages for our mortgage. He was exceptional, very professional and always kept us informed. I would have no hesitation in recommending him. Thank you Kyle x
Sharon Β· 13 June 2023
Agent replied Β· 12 June 2024
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleWe purchased a house through Bridgfords and were so pleased with the service we received. Abbi went above and beyond to make sure we were kept informed throughout the process and to ensure things ran as smoothly as possible with the chain. Would not hesitate to recommend the team Bridgfords Buxton!PositiveProfessionalism
Jemma Β· 26 August 2021
Agent replied Β· 12 June 2024
Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations
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5/5
GoogleBrilliant Estate Agents for both letting and sales.
Judy was a complete star βοΈ keeping me sane when purchasing a flat.
Lovely staff and I totally recommend.
Cathie
Cathie Β· 15 December 2023
Agent replied Β· 12 June 2024
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
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5/5
GoogleHuge thanks to the team at Bridgfords in Buxton for all their help with the sale of our property. Excellent service with friendly staff who are always willing to help. Particular thanks to Abbie for her support and regular updates on the progress of the sale. Thank you for a positive and stress-free experience!
Natasha Β· 13 June 2020
Agent replied Β· 12 June 2024
Thank you for your 5* review of our local team. I will of course make sure your kind words are passed onward. Best wishes, Scott
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