Trusted Agent profile

Bridgfords reviews

4.8

★★★★★ Excellent

101 reviews across 1 platform

4 Grove Parade, Buxton, Derbyshire SK17 6AJ

Bridgfords's Derbyshire office at 4 Grove Parade is rated 4.8 out of 5 across 101 reviews on 1 platform, including 101 Google reviews rated 4.8. Checked 9 October 2026.

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4.8 / 5

101

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Derbyshire office, from every platform, shown as written. First names only.

5/5

Google

I had a really great experience with this estate agent from start to finish. They were professional, approachable, and always quick to respond to any questions or concerns I had. Communication was clear throughout the whole process, and I felt well supported at every stage of the sale. They clearly know the market well and gave honest, sensible advice, which helped everything move along smoothly. Selling a house can be stressful, but they made it feel straightforward and well managed. I wouldn’t hesitate to recommend them to anyone looking to sell their home. Special thanks to Damien, Judy and Abbie ☺️

Lucy · 16 February 2026

Agent replied · 16 April 2026

Thank you for the kind words! It was a pleasure working with you and we are thrilled that you had a great experience with our team. Our goal is to make the selling process as smooth and stress-free as possible, and we are glad that we could provide you with professional and honest support. Thank you for recommending us and a special shoutout to Damien, Judy, and Abbie! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We bought our house in Buxton through Bridgefords and they were absolutely superb. Abi was awesome from start to finish and was like a dog with a bone pushing our estate agents to get things done. Abi is clearly a very committed member of the team and we can’t thank her enough for her persistence in getting the purchase over the line. I would highly recommend Bridgefords Buxton.

Charlotte · 26 March 2026

Agent replied · 16 April 2026

Thank you so much for your kind words! We are thrilled to hear that you had such a great experience with Abi and our team at Bridgfords Buxton. We truly value your business and appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

I had very good service with the sale of my house in Buxton. I mostly dealt with Judy and Abi who were both friendly, professional and efficient. The sale was not straightforward but they worked hard to keep me fully informed and were also thereto ‘nudge’ the solicitors when necessary. Communication was excellent and they were always on hand to answer my queries. Thanks girls!

Alison · 16 March 2026

Agent replied · 16 April 2026

Thank you for taking the time to leave such a wonderful review! We are thrilled to hear that Judy and Abi provided friendly, professional, and efficient service during the sale of your house in Buxton. It is our goal to keep our clients informed and make the process as easy as possible. We are happy to have been there to answer your queries and ‘nudge’ the solicitors when needed. Kind regards, Lucy, Customer Feedback and Support Team

4/5

Google

AVOID GILSON GREY. No issues with the estate agents, but if they recommend Gilson Grey as your conveyancer, don't do it. I've never met a more useless bunch of "professionals". I've spent more than 2 weeks and 30 phonecalls trying to get someone to send in forms for my LISA deposit, a 5 minute task. Can't complete my purchase until then.

P · 16 December 2025

Agent replied · 16 April 2026

Hi, I am sorry to read you feel this way. The local team do not seem to be able to locate you as a client of theirs and as such I would ask you to check that you have left your comments for the correct office. Alternatively, please feel free to contact us via review@connellsgroup.co.uk with further details. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Great team, super helpful and professional with strong, honest communication. Particular thanks to Abi and Judy who helped every step of the way, especially when the process hit a few bumps along the way, they were both fantastic support. Would highly recommend.

Jj · 16 March 2026

Agent replied · 16 April 2026

Thank you for the kind words! Our team is dedicated to providing excellent customer service and we are thrilled to hear that Abi and Judy were able to go the extra mile for you. We greatly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We recently sold our house through Bridgford's in Buxton and they were extremely helpful from start to finish. They were always able to answer any questions I might have had and we were reliably informed of any progress/updates. Would highly recommend. Special thanks to Kyle, Matt & Judy.

Sam · 16 September 2025

Agent replied · 16 April 2026

Thank you for the kind words! We are thrilled that you had a positive experience with our team at Bridgford's in Buxton. We pride ourselves on providing exceptional service and it's great to hear that we were able to help you throughout the process. We appreciate your recommendation! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

This is the second move I’ve made with Judy at Bridgfords and both times she has been superb. Extremely communicative, determined and always willing to go the extra mile. My last move in particular was very challenging involving a seven property chain but throughout Judy was calm, informative and reassuring.

Nikalas · 16 August 2025

Agent replied · 16 April 2026

Thank you for sharing your positive experience with Judy at Bridgfords! We are thrilled to hear that she has provided superb service and went the extra mile for your move. Her determination and communication skills make her an invaluable asset to our team. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I tried to purchase a house in the past but I wasn't unable to, due to mortgage broker not being able to get me the funds I needed from the lender due to being employed on zero hours contract but luckily a family member who recently purchased a house using services from Bridgfords Sales and Letting Agents Buxton recommended Mortgage consultant "Kyle Burns" to me and that was the best recommendation ever because I have now purchased my first house thanks to Kyle. Kyle is my go-to person when I need help -He outperformed all other mortgage brokers. Kyle goes above and beyond. he is very friendly, supportive, professional and his knowledge is second to none. He really made the whole experience easy and stress free. He managed to find me a great mortgage deal. I would recommend Kyle to anyone wanting to buy their home. If you are reading this Kyle. I just want to say Thank you so much for your support. Ish from Suffolk :)

Ismail · 13 May 2024

Agent replied · 12 June 2024

Many thanks ismail idissour for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

We bought our house in Buxton through Bridgefords. The lovely lady we were in contact with regularly was Judy. Judy was so helpful and went out of her way to deal with our queries at all times. Nothing was too much trouble, she was so …

Julie · 16 August 2025

Agent replied · 16 April 2026

Thank you Julie and Tony for choosing Bridgfords and for your kind words about Judy! We take pride in providing exceptional customer service and we're delighted to hear that Judy went above and beyond to assist you. Happy to have been a … More

5/5

Google

A great service from Bridgfords Buxton. Judy was proactive and supportive in getting the house under offer, and James was exactly what I needed in an estate agent in the follow through to completion. His experience was evident, and I felt confident he was keeping on top of the situation from start to finish. He was a steady support, looking after my interests, and calmly navigating me through the challenging aspects of the sale. Highly recommended.

DF · 13 May 2024

Agent replied · 12 June 2024

DF thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

5/5

Google

We've just moved in to a house bought through Buxton Bridgefords. Judy and Kyle were both incredibly helpful, especially when things were difficult with our buyer in the chain. Any and all (I had many) questions were answered quickly and clearly. Can't thank either of them enough 🙂 …

Samuel · 2 June 2025

Agent replied · 16 April 2026

Many thanks for your outstanding 5* review and your generous comments. Best wishes, Lucy, Customer Relations.

5/5

Google

Bridgfords is your one stop shop for everything!!! Buying. Selling. Sorting the solicitors and arranging a mortgage and much more. Without kyle, judy and the rest of the bridgfords team id have been lost. They do alot more than just the buying and selling. They chase the solicitors and get things moving, offering support and advice. If you want to get moved or a mortgage sorted, before you look elsewhere try bridgfords. I did everything under them and it made moving house so much easier. The bridgford team are diamonds!! Thank you again to judy, kyle and the rest of bridgfords team. Id leave you more stars if i could :)

Ashley · 16 November 2025

Agent replied · 16 April 2026

Thank you for your amazing review! We are thrilled to have made your experience with buying, selling, and everything in between so smooth and stress-free. Our team at Bridgfords is dedicated to providing exceptional service and we are happy to have exceeded your expectations. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

As first time buyers, we couldn't recommend Kyle and Judy enough! Absolutely amazing. Professional, friendly and informative. Supported us through the whole process. Such a great team! Thank you both 😊 …

Kat · 16 November 2025

Agent replied · 16 April 2026

"Thank you so much for your kind words! We are thrilled to have helped make your first-time home buying experience a positive one. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We first came across Bridgfords when we were purchasing a property. Judy was the sales progresser and we were really impressed with her service so when we came to sell the property some time later there was only one person who we wanted to help us through the process. Judy is a credit to Bridgfords, going above and beyond, her communication and problem solving ability have ensured our sale has gone through despite many challenges. Thank you to Judy and Bridgfords for an exceptional service!

Sally · 15 November 2023

Agent replied · 12 June 2024

Thank you so much for taking the time to leave your comments and 5* review! These are very much appreciated by the local team. Kind regards, Scott @ Customer Care

5/5

Google

We brought and sold via Bridgefords Buxton in 2022. The land registry and both sets of solicitors left a lot to be desired, constantly using Covid backlog as an excuse for their lack of efficiency. I certainly wouldn’t be offering them a 5 star review but to say that, despite all of that I can still give the estate agent a 5 star review during what was likely the most stressful time of our lives is evidence of what a good job they (Judy) did. I’ve dealt with estate agents in the past and seen how they can be only interested when their commission was at risk. Judy was amazing throughout, nothing was too much trouble, communication was excellent and if it hadn’t have been for Judy we would have walked away from the transaction, during at least one of the land reg/solicitor setbacks. We’re now settled into our new home and can’t be thankful enough.

Ash · 13 June 2023

Agent replied · 12 June 2024

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

We shared a journey with Bridgfords Buxton, with Judy's help we have found our forever home. We were kept upto date and reassured at times of uncertainty, Judy was very professional, answered any questions we had or sort the answer for us. My phone calls every day or popping in the office daily was not frowned upon. I felt judy and Rachel both worked hard to ensure our sale and purchase went through smoothly. James and kyle were always friendly and also happy to help in Judy's absence. Thank you, sorry we will not be back ,😜

Phil · 13 June 2023

Agent replied · 12 June 2024

Many thanks for the fantastic 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

The Buxton team were a pleasure to work with for both the sale and purchase of a house. Judy was fab at keeping us updated on details that prevented any confusion, not to mention us sitting and worrying when we may not have heard back from solicitors. We went through Kyle for the mortgage too, who was very helpful and gave knowledgeable advice. Many thanks go out to the whole team for all their personable and professional help throughout the process 👍

Denise · 13 June 2023

Agent replied · 12 June 2024

Many thanks for your fantastic 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

I have just bought my first house through Bridgfords and I can't recomend them enough! Judy was so helpful and very suportive, she did everything she could to make the process as smooth and easy for me as she could. Bridgfords is a great estate agents and they even got me in contact with their in-house mortgage advisor who works for Countrywide. Kyle helped me get the best deal on my mortgage and their fee lasts you for your entire lifetime, I look forward to dealing with him again in the future. Kyle also helped me get a solicitor which took away a lot of the stress for me. Bridgfords and Kyle at Countrywide were the best decision I've ever made! It was so nice to have people looking after my purchase that were just as enthusiastic and pasionate about getting me the house as I was.

Claire · 13 June 2023

Agent replied · 12 June 2024

Many thanks for your fantastic 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Couldn't fault the service in the sale of Mum's house. We dealt mostly with Judy, who is professional, knowledgeable, efficient, personal, caring and kept us fully informed and up to date --wonderful. All the rest of the team were great too - Abbie, Kyle Damien and Matt. Nothing was too much trouble. We can't recommend them too highly. Thank you everyone.

Jayne · 16 November 2025

Agent replied · 16 April 2026

Thank you for your kind words! We are thrilled to hear that you had a great experience working with Judy and the rest of our team. We strive to provide professional, efficient, and personal service to our clients, and we're glad that we could exceed your expectations. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I used Bridgfords and Countrywide for my recent house sale and mortgage. During the whole process I felt very well supported and cared for. Judy and Kyle really went above and beyond to ensure I was kept up to date every step of the way and helped me navigate through the sales process and a very uncommunicative solicitor. I would recommend Judy and Bridgfords for any upcoming house sales.

Hannah · 13 June 2023

Agent replied · 12 June 2024

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Judy and Kyle were both fantastic and very helpful during our move we can't thank them enough

Sam · 16 August 2025

Agent replied · 16 April 2026

Thank you for your kind words! We're thrilled that Judy and Kyle provided excellent service during your move. We appreciate your feedback and are glad we could help make your experience a positive one. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I am so pleased that we went with Bridgfords to sell our house. John, Judy and Abi were excellent throughout. They were able to market the house in the right way, even going so far as to contact previous clients.They were able to give me sound advice on the various bids that were made for the house. Throughout the process, they spotted potential problems and helped me deal with them. It is very tempting to think that your house will sell itself and you simply need to put it on one of the generic estate agency websites. It is my firmly held opinion that it is worth paying the extra to get a proper, professional service. Thank you John, Judy and Abi.PositiveResponsiveness, Quality, Professionalism, Value

Jack · 13 June 2021

Agent replied · 12 June 2024

Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

Kyle Burns is a fantastic mortgage advisor, always available to answer questions and find the most suitable mortgage, as we were first time buyers, he was an wonderful help!

Morgane · 13 March 2025

Agent replied · 14 April 2025

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Simply the best !! We have just purchased our new home via Judy Scouler and it was the easiest transaction ever ! Judy was fantastic, no question we asked was too much trouble and always got back to us. Highly recommend

Chezzy · 26 July 2024

Agent replied · 25 August 2024

Many thanks for your fantastic 5* review and recommendation Chezzy. Best wishes, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Bridgfords's Google reviews

Questions about Bridgfords

How many reviews does Bridgfords have?

Bridgfords's Derbyshire office has 101 reviews across 1 platform: 101 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Bridgfords's rating?

Bridgfords is rated 4.8 out of 5 across all 101 reviews, and 4.8 out of 5 on Google from 101 reviews, checked 9 October 2026.

Where is Bridgfords's Derbyshire office?

Bridgfords, 4 Grove Parade, Buxton, Derbyshire SK17 6AJ.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.