5/5
Everyone at scargill have been super. Very supportive in a difficult time. Responsive, polite and efficient. Special thanks to Megan,Holly and Anna.PositiveResponsiveness, Professionalism
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78 reviews across 1 platform
17 Mallard Way, Pride Park, Derby DE24 8GX
Scargill Mann Residential Lettings Ltd's Derby office at 17 Mallard Way is rated 3.8 out of 5 across 78 reviews on 1 platform, including 78 Google reviews rated 3.8. Checked 9 October 2026.
Every review we hold for the Derby office, from every platform, shown as written. First names only.
5/5
Everyone at scargill have been super. Very supportive in a difficult time. Responsive, polite and efficient. Special thanks to Megan,Holly and Anna.PositiveResponsiveness, Professionalism
5/5
The customer service recieved at all points from the letting team has been amazing, super friendly and super quick turn around from viewing, to application, to collecting the keys. Thankyou to Amelia who was quick to support in every way.
2/5
Saw a flat, the estate agent was awful. Truly awful. She knew absolutely nothing about the property. I actually think she must have been hungover or something because her attitude was terrible. We asked a number of simple questions like what council tax band it was, if it was set up for the internet and TV etc as we couldnt see any cables. Her reply to 90% of everything we asked was 'i don't know'. I thought that was incredibly unprofessional and shocking that she didnt have an answer for anything! Okay, there will be some questions that they don't know the answer to and i understand that but ALL of them? I don't think so - its her job! She didn't seem to care one bit and you'd think she would put some effort in considering she is paid to do this. And on top of all of that she was 10 minutes late to the viewing and didnt even apologise. Very displeased with the service, its safe to say that this experience has totally put me off wanting the flat.
5/5
Holly, at Scargill Man, was absolutely brilliant. Great, friendly communication. All the people I spoke to at the Derby branch were friendly and professional. The carpet at this branch is flipping awful though.. migraine inducing, I don't know how they cope. Apart from that I highly recommend π β¦
5/5
The staff have all been nothing but friendly and enthusiastic from the word go. Couldnβt have asked for better service. Superb.
Thank you for your review. We are pleased you were happy with our service
1/5
A really poor service, with mistakes all through the process of renting. They incorrectly advertised the property I rented as unfurnished when it was in fact furnished, meaning that I had to rent a storage unit for the duration of the β¦
1/5
Wow, rang up about a rental. The girl sounded like she really didn't want to help and couldn't get me off the phone fast enough!! Hope when I do find somewhere its not through this estate agents as I really don't want to deal with someone who clearly doesn't know much about customer service..NegativeResponsiveness
1/5
Horrible people. Lived inside a mouldy flat and they threatened legal action when I complained. The owner is the worst. DO NOT RENT WITH THESE PEOPLE.
5/5
Tenants found extremely quickly & staff always helpful.
Deborah Thank you the comments we will pass these on to the staff members involved they will be delighted Dean
4/5
They were good, especially the BOSS.
Thank you for your review. We are pleased you were happy with our service
5/5
My friend recommended Scargill Mann after previous bad experiences with 2 other agents. I am so pleased I followed her advice! I accepted an offer within a week of being on the market with Scargill and I β¦
5/5
We couldn't have been more looked after from the first viewing of our new home! Thanks to everyone at Scargill mann.
4/5
A very, very good team of professionals.
Thank you for your review. We are pleased you were happy with our service
5/5
There selling my mums property. James and Mary who are dealing with selling mums bungalow in derby have been exceptional. And have communicated regularly. I wouldn't hesitate in recommending this company in doing the very best they can do 10 star service upto now xxxx
2/5
Must be phychic just leaving my council flat to go window shopping for a new gaff
Hope we can find the perfect place for you.
1/5
Staff are very rude Jessica and Katie talk to you like rubbish. If it was not for the Lettings manager i would have pulled out of the contract. β¦
1/5
Writing on behalf of a friend. This agency steals holding deposits and refuse to refund them. They donβt follow the law.
5/5
We bought a house and sold ours through Scargill Mann and we canβt fault their service. The team is excellent, very responsive and helpful. Service is very professional with excellent communication throughout. Thank you to all the team.PositiveResponsiveness, Professionalism
5/5
A very professional and efficient team at Scargill. I am 6 months into a tenancy with them and their help has been consistent throughout.PositiveQuality, Professionalism
5/5
The team were professional throughout and quick to respond to all our (and our buyerβs) queries. They gave great advice and support and helped make our sale as smooth as possible.
4/5
Nice. Clean tidy pub with a lot of old fashioned values that I like. The beer range is extensive certainly a camera pub. Just a good stop off when stoling around the park.
5/5
Holly, Anna and Gemma in Residential Lettings are the best - went above and beyond in helping out with my move. Can't thank them enough.
5/5
Fantastic service from all the staff. Made what is a difficult and stressful time as easy as possible and great support and communication. Highly recommend.
5/5
As a landlord I have always found the team to be very friendly and professional, a pleasure to deal with.PositiveProfessionalism
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Scargill Mann Residential Lettings Ltd's Derby office has 78 reviews across 1 platform: 78 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Scargill Mann Residential Lettings Ltd is rated 3.8 out of 5 across all 78 reviews, and 3.8 out of 5 on Google from 78 reviews, checked 9 October 2026.
Scargill Mann Residential Lettings Ltd, 17 Mallard Way, Pride Park, Derby DE24 8GX.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.