Trusted Agent profile · DERBY
Verified
★★★★★
2,014 reviews across 1 platform
10b Iron Gate, DERBY, DE1 3FJ
Reeds Rains's office in DERBY, at 10b Iron Gate, is rated 3.8 out of 5 across 2,014 reviews on 1 platform. See how it compares with other estate agents in DERBY.
Every review we hold for the DERBY office, from every platform, shown as written. First names only.
5/5
TrustpilotGood Estate Agents in Stockton!
Steve, Andrea & Jessica at Reed Rains' Stockton-on- Tees, were most helpful throughout all the months they acted for us in the sale of a property which was part of an Estate for which we were The Executors. Neither of us lived in that area & we had never even visited the property! At all times they were courteous, very efficient, understanding & supportive. I can recommend them most sincerely.Well done!!Malcolm
1/5
TrustpilotHaving been a landlord and using Reeds…
Having been a landlord and using Reeds Rains for 8 years, their service is now at an all time low. My tenants have paid their rent to RR but RR still have 2 months in their account and not mine. They have failed to provide legal documentation as required and really don’t care. Consider using a better agent!
Hi Ian - I'm really sorry to hear this. I will message you separately to get some more details, kind regards
5/5
TrustpilotThrilled with the service from Reeds…
Thrilled with the service from Reeds Rains Gosforth. We were sceptical we could even achieve the asking price, but the team at Reeds Rains were confident we would. In the end they negotiated 15k over asking! Over the moon with the service we have received from them - thank you
5/5
Trustpilotgreat service all round
great service all round, from the viewing to completion
We're thrilled to hear about your positive experience. It's wonderful to know that you were happy with every aspect of the process.
5/5
TrustpilotChorley Office Reeds Rains
We recently sold a property with Reeds Rains Chorley officeThey were the second agent we went with and I started off feeling I would be as disillusioned as I was with the first company but I was wrongRoy who dealt with us from start to finish was excellent in the fact he actually rung when he said he would updated you when he said he would chased matters up on time liaised with other parties spoke to you as if he actually gave a dam In todays market where you get used to second rate service it was refreshing and rare to get such amazing professionalism Well done Reeds Rains keep hold of Roy you’re lucky to have himDeborah
5/5
TrustpilotThe estate agent has been very helpful…
The estate agent has been very helpful and supportive in keeping us informed of the progress of the sale.
Thank you for taking the time to share your positive experience. We're delighted that our estate agent's assistance and communication throughout the sales process met your expectations. Your satisfaction is our top priority, and we're thrilled to have been able to support you successfully.
5/5
TrustpilotI would like to thank Ted from Reeds…
I would like to thank Ted from Reeds Rains Acklam branch who showed us round a property in Marton Manor. Ted was really professional and helpful and was very knowledgeable.
2/5
TrustpilotTrying to sell a house has been…
Trying to sell a house has been difficult. Staff telling me that something is a legal requirement, when it is a company policy. Staff do not want to discuss your concerns and the it is nothing to do with me, it is the managers decision, syndrome prevails. Very disappointing.
Hello Andrew, I am really sorry you have not been happy with the experience you’ve had from Reeds Rains. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: Antonia.Bowler@lslps.co.uk. I will be happy to investigate the matter further.Kind regards, Antonia Bowler, Marketing Assistant
1/5
TrustpilotThe Plaistow branch is terrible
The Plaistow branch is terrible, very rude staff with very unhelpful and aggressive attitude! The maintenance department team are very unpleasant and unapproachable! DO NOT RENT FROM THESE PEOPLE
Hi Christopher,I'm sorry this has been the experience you have had with one of our branches. We would like to look into this matter further for you, we will send a request for more information and this will come directly from Trustpilot.Regards,Reeds Rains
5/5
TrustpilotBurnley Branch
Dealt with Dawn at the Burnley BranchVery helpful, friendly and efficient. Constantly kept in touch, and never a long wait for replies to emails. Pleasure to deal with! Thanks for all the help and paitence!
5/5
TrustpilotHighly recommend Reeds Rain SALFORD…
Highly recommend Reeds Rain SALFORD QUAYS branch, the service was brilliant!!! Extremely professional and supportive!! Quick responses and helped to sell my property so much quicker via the Modern Auction, massive Thanks to Todd and Averil x
5/5
TrustpilotNiamh has been extremely helpful and…
Niamh has been extremely helpful and very personable, which is a lovely quality and makes the process of looking for a new home much less stressful.Thank you for your help Niamh!
5/5
TrustpilotHassle free service
Hassle free service. Very professional, keeping us updated throughout.
We appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide our customers with a seamless and professional service, and it's rewarding to know we achieved that for you.
5/5
TrustpilotLauren at Bamberbridge Branch
For over 5 years I have received nothing but excellent service from everyone who works within this team. All have diligently and seamlessly managed my rental property portfolio on my behalf. As proof of the whole teams quality in supporting each other within branch I will particularly mention Lauren who since joining the team, has also smoothly integrated and adopted the same high standards of service practiced by her colleagues, qualities for which I am truly thankful.
5/5
TrustpilotLucy was absolutely brilliant with us
Lucy was absolutely brilliant with us, she’s helped all the way through and has kept us updated on everything through it all!
5/5
TrustpilotHighly recommend their Rhyl office
Highly recommend their Rhyl office. Fantastic team who supported us throughout the selling of our property. Tom the manager I would certainly recommend he went above and beyond in assisting us with buying our new property. Always kept in touch checking how everything was going. Friendly and helpful at all times.
5/5
TrustpilotReeds Rains did an excellent job for…
Reeds Rains did an excellent job for our flat purchase. Gemma could not have been more helpful and was always available whenever we phoned. They went above and beyond, even driving to the flat after hours to let us in when we wanted another look around to measure up halfway through the purchase. Great service, thanks guys.
Hello Cheryl - Thank you for taking the time to write an positive review, we wish you the best in your new home.Many thanks,Reeds Rains
4/5
TrustpilotSelling
Got things moving fast. Kept us informed and followed up any viewings.
Thank you for your kind words. We appreciate your feedback and are glad to hear you had a positive experience.
5/5
TrustpilotReeds rain Morley branch have been very…
Reeds rain Morley branch have been very professional handling my recent rental. A special mention to Niamh Titterington who has helped me as this was my first time renting a property.
5/5
TrustpilotSuper professional and responsive.
We recently completed our sale and purchase, with the property we bought being sold via Reeds Rains in St Helens. The process was complex and at times stressful, but the professionalism demonstrated by Emily and Jane at the St Helens branch, was a real help in getting our purchase over the line and complete.Diligent, responsive and understanding are all words I would use to describe how Jane and Emily operated throughout our purchase process.Many thanks again for all your help.
5/5
TrustpilotReeds Rains Experience
Emily & The Reeds Rains Team have been fantastic from the start, organising viewings to the acceptance of our offer. Constant communication throughout the process & made us feel at ease at every step as it can be scary as first time buyers. Thank you very much!
5/5
TrustpilotGood service from Chester-le-Street branch
Recently bought a house through Reeds Rains Chester-le-Street. Janet and Vicki were helpful and professional throughout and were happy to give solicitors a nudge to help drive the sale through to completion. Very happy with the service I received as a buyer.
5/5
TrustpilotBrilliant service from Dawn at Reeds…
Brilliant service from Dawn at Reeds Rains in Burnley. Dawn sold my house straight away with the first viewing and made the whole process seamless. She chased the solicitors at both sides for me to ensure a quick completion. In addition, to selling my property she also found me a great rented property while waiting for my new house to be built. Dawn has done an amazing job start to finish and I would highly recommend using her in particular and of course Reeds Rains.
5/5
TrustpilotDurham Team
Durham TeamSpecial thanks to Paige and Ash for the seamless and painless placement of tenants in my property. It was done super quickly with total ease, professionalism and what was appreciated the most was the friendly demeanour which continues in all communication now.
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