Trusted Agent profile · Derby
★★★★★
118 reviews across 2 platforms
Sandleford House, Rowallan Way, Derby, DE73 5XE
Acquire Sales and Lettings's office in Derby, at Sandleford House, is rated 4.3 out of 5 across 118 reviews on two platforms, including 116 Google reviews rated 4.4.
Every review we hold for the Derby office, from every platform, shown as written. First names only.
1/5
TrustpilotThe literal worst
The literal worst. Sad days when they could no longer steal your money through "fees", now they have to live at the pond margins, squeezing every tiny penny out of fixing your death-dealing boiler. They will rob your deposit, I have email evidence to back up all my statements, come and have a go.
5/5
GoogleReally impressed with James Norman. Great communication throughout the process of selling my home. It all went really smoothly . Would definitely recommend!!!
5/5
GoogleI dealt with beth from inception on veiw a property I also had the opportunity of meeting at location she was very friendly and professional this is the company anyone would want to let from they make you feel at home and apart there family.PositiveResponsiveness, Professionalism
5/5
GoogleAquire were really helpful throughout the entire process. Would recomend them to anyone.
4/5
GoogleWe rented through Acquire and found them to be very helpful. The website is very good for raising issues. When raising issues through this it was resolved quickly. Acquire sorted out the gas checks promptly before we moved in. They inpected the apartment at times agreeable to us. They were fair with the deposit. I would recommend.
5/5
Googlerented through aquire very helpful never rented before so lots i dod not know would highly recommend
5/5
GoogleAcquire did a great job letting my house, Dolly worked really hard, answered all my questions, moved the tenants in and made sure I received my payments promptly . I had tried other letting agents in town, but they did nothing. Thank you Acquire and well done. Looking forward to expanding my portfolio with Acquire soon.
2/5
GoogleThey don't take down properties off their website when they're not available, I enquired on 6 properties and they were all still advertised on their website despite being taken.
5/5
GoogleI have used Acquire for a number of years now. I have bought and sold through them with Scott aswell as having Courtney and Sam managing my portfolio. All of the staff are all very helpful and thorough also. I would not take my business anywhere else.
5/5
GoogleWe would highly recommend Acquire, the team have been nothing but helpful and lovely to work with!! Very professional and friendly!
5/5
GoogleJames Norman dealt with the purchase of my recent house, he chased everything up along the way, was great at keeping me posted with everything and ensuring the house purchase process went as smoothly as possible!
5/5
GoogleWe rented a property in Chellaston, Derby for 18 months and I must say I'm really impressed! They were friendly, helpful and quick to respond to any problems that arose. All the staff I spoke to were always very professional and I would definitely use them again and I highly recommend them.
5/5
GoogleWe would highly recommend Acquire, the team have been nothing but helpful and lovely to work with!! Very professional and friendly!
1/5
GoogleNot the best agency you can choose in Derby Never answering your emails and only sending things when they want their money !
5/5
GoogleReally fast and efficient. Faith Hughes helped so much with getting into somewhere. Definitely recommend
5/5
Googlegood, fast & professional service from faith and suzanne.
5/5
GoogleBrill agents, very patient when it comes to all the paperwork and logistics of signing for a new place, very professional and have restored our faith in letting agencies. Thank you Acquire from Will and Amy!
1/5
GoogleTerrible service and communication. Issues with my property went unaddressed for months. High staff turnover means it's hard to figure out what's going on and we were left out of pocket by various accounting errors on several occasions.
5/5
GooglePleasure to deal with from my viewing the property to the completion of the buy. Communications great and helped me with getting a solicitor do deal with the paperwork. Thanks for everything.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleOne of the most helpful estate agents who provided a good level of customer service. The staff were always willing to listen and assisted us wherever possible, providing a useful point of contact during the complex buying process.
5/5
GoogleVery professional agents, helpful and very knowledgeable,pleasure to do work with.
5/5
GoogleGreat, professional and friendly service. Very quick to respond and helped us with all of our queries and were sensitive to Covid restrictions. Highly recommendable!PositiveResponsiveness, Professionalism
5/5
GoogleVery helpful and responsive agency. Chris especially made the process very easy and stress free for first time tenants, even in the midst of a pandemic!
5/5
GoogleOur dealings with Acquire, and Louise Austin in particular, were handled with the utmost professionalism.They combined excellent communication and service with that all important factor in any property transaction - A sense of humour!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
