Acquire Sales and Lettings Derby reviews

★★★★★ 5/5

Google

I had dealt with Beth for a property and in my current situation was worried that I’d not be able to seal the deal on a property I wanted to rent, Beth took several emails and phone calls from me the whole time always with Excellent spirit and always professional and helpful. She has made the worrying time for me become so less strenuous. I’d also like to thank Kristian too with the little snippets of support but Acquire have achieved for me when other agents had floundered and lost my faith and custom. If I ever need any more assistance in the future with property I know exactly who to turn to that’s for sure. Thanks Beth, thanks acquire!PositiveResponsiveness, Quality, Professionalism

Calum · 25 August 2021

★★★★★ 5/5

Google

Beth is my most favourite human being!!! My partner and I were desperate for a lovely new build home to rent whilst saving to by! She didn’t only get us a rented new build but she got us a rented new build in the same estate where we would like to buy our first house (bloor homes estate). I couldn’t be happier with how I was treated and helped by Beth. Phones calls and emails every step of the way! She also didn’t mind listening to my partners family and I screaming on the phone when we found out the landlord went with our application! 5 MILLION STARS TO BETH!!!!PositiveResponsiveness, Quality, Professionalism, Value

Charlotte · 13 June 2021

★★★★★ 5/5

Google

I would like to convey my sincere gratitude to James Norman (Sales Manager) for his help and support throughout the whole process as it was greatly appreciated. Selling my property whilst abroad and different time zones was an extremely challenging experience especially being at the top of the chain but James made it easier with his courteous and professionalism when selling our property. At times when further explanations was required he was extremely patient and went the extra mile to ensure that as his clients, he took the time to present all the information and options to us. I couldn’t thank James enough for ensuring a smoother process and would highly recommend him for his services and will be doing so to my family, friends and colleagues.

Tina · 14 March 2024

★★★★★ 5/5

Google

James was extremely helpful throughout the whole buying / selling process! Spot on with his estimate for the house and was eager to help anyway he could. He was constantly chasing solicitors all the way down the chain to make sure things were moving as quickly as possible. As always solicitors dragged their feet but James was in constant contact with me updating me on the progress of the chain. If I happen to sell my house in the future I wouldn't hesitate to contact James at Acquire again. Thanks James!

Anthony · 14 March 2024

★★★★★ 5/5

Google

James at Acquire handled my recent property purchase. He was incredibly helpful and really pushed the deal through, at a few points I thought the the purchase was going to collapse, but James kept lines of communication open and helped all parties reach the outcome they wanted. I would use him if I were selling a property in the future. We looked at several other properties, before settling on the purchase James helped with, and we had put offers in, however the three other agents we dealt with (regards the other properties) were not great at all, with one putting crazy obstacles in place before we could even make an offer, but James was honest and straightforward throughout are dealings.

Michael · 18 July 2023

★★★★★ 5/5

Google

Fantastic and friendly service from the moment i went to view a property right through until i got my keys! The whole process went smoothly and had great communication throughout. In particular Kristian was fantastic and ensured everything went as it should and took all the stress and any hassle that can occur when moving house away from me. I would highly recommend. Regards MarkPositiveProfessionalism

Mark · 13 June 2021

★★★★★ 5/5

Google

Truly exceptional! I’ve been blown away by the professionalism and commitment of James Norman at Acquire. He dealt with everything from my initial enquiry. After instructing him, my house sold within days of listing and he then followed through to completion months later, actively chasing on my behalf and keeping everyone in the loop on a regular basis. In these days of being passed from pillar to post and shoddy customer service, James’ drive, dedication and people skills stand out like a beacon in the darkness. There were issues with lost documents and tardy solicitors but James kept on the ball, unruffled, at all times and I’m convinced I’d still be waiting without his involvement. A truly outstanding experience beyond my wildest dreams, and I’d recommend James and Acquire unreservedly to anyone wanting as little stress as possible and a friendly presence on your side when selling. You won’t be disappointed. Thank you so much James. If ever you fancy a career change I’m utterly convinced this country would be a better place if you were PM!

Lucy · 13 June 2023

★★★★★ 3/5

Google

Were initially helpful in securing accommodation at short notice when we first moved to the UK. Getting our deposit back was a nightmare as I had to make numerous follow ups over almost 3 months even though we didn't owe anything. The lady I dealt with at the end of our tenancy, Charlie was very rude and kept making empty promises.

Gift · 13 June 2021

★★★★★ 5/5

Google

Extremely impressed with the service provided by James Norman, Sales Manager at Aquire. We were relocating to another city for work and had a fixed moving date. James was really proactive and continually kept us fully informed of how the sale was progressing. James consistently went above and beyond to ensure all parties were expediting the move. I wouldn’t hesitate to use his services again.

Stian · 15 December 2023

★★★★★ 5/5

Google

Went through Acquire to rent a property from them. We had Beth from the get go and honestly cannot fault any of her Customer Service skills and professionalism through the whole process. Constantly kept us up to date, always responded to questions and queries quickly, one of the most stress free interactions with renting a house we have experienced. Thank you so much! MJ, Natalie & Aiden :) :)

MJRegan92 · 17 August 2023

★★★★★ 5/5

Google

We were looked after at Acquire by James Norman. Not only did James initially value the property we sold at more than two other local estate agents, he then went on to produce a successful sale. We could not have asked for a better service. James went above and beyond our expectations, he was very professional, helpful and friendly, keeping us in touch at every step in the as well as constantly keeping in touch with all the other professionals involved. We would thoroughly recommend him to anyone.

Paul · 13 June 2022

★★★★★ 5/5

Google

Me and my partner have moved into our first home thanks to acquire properties! After dealing with a couple of horrendous companies we found acquire and they have done nothing but be supportive and given us everything we needed. Staff are very professional , chatting and welcoming. They’ve answered all questions we asked and if they didnt know they got straight back in touch with me . A massive thank you to Beth who has supported us and guided us though the entire process, youve been a star and we wouldnt be where we are without you! 1000% recommend these guys !

Leah · 13 June 2022

★★★★★ 5/5

Google

James Norman dealt with a very tricky purchase and I am almost sure I wouldn't be enjoying my new home if it wasn't for him. He went above and beyond to ensure things progressed and was pleasant and reassuring from start to finish. Thank you so much James! Thank you also to Britney who kept things moving during James' annual leave. I would certainly recommend this company.

Vicky · 13 June 2023

★★★★★ 5/5

Google

Faith and the team at acquire were amazing throughout the whole process, very responsive and attentive, it took two weeks for us to pick up the keys from first viewing, very streamlined processes and would recommend to anyone. Thanks again 😊 …

Tom · 29 August 2024

★★★★★ 5/5

Google

Scott Light was my point of contact, who was super efficient and professional from the start. Having presented the opportunity to several potential investors within 48hrs I had a promising offer on the table, this subsequently fell through due to personal circumstances of the buyer, however Scott managed to re-interest the other parties and a more than satisfactory, above valuation offer was agreed on. Throughout the process Scott kept me fully updated and was chasing the buyer and their solicitor to progress the sale within my timescales.

Ian · 14 June 2019

★★★★★ 5/5

Google

Faith has been an absolute superstar. She assisted us from the start of our process and it has been a breeze. It’s been a pleasure working with her and she really helped put our minds at ease as first time renters. Would definitely recommend going through them ☺️

Kerry · 14 January 2024

★★★★★ 5/5

Google

James was so helpful throughout the whole process and really efficient. He was chasing solicitors throughout and kept us up to date with everything that we needed. He really took a lot of the stress away (and there was a lot). …

Sarah · 16 April 2024

★★★★★ 5/5

Google

Beth was amazing , professional , lovely and very helpful. Helped step by step to make sure it was a stress free move. Definitely recommend using these to help move house and find a perfect property!PositiveResponsiveness, Quality, Professionalism

Hollie · 25 August 2021

★★★★★ 5/5

Google

Beth and Nikki were excellent in their customer service, advice and attention to detail. A very smooth and efficient transition to a new tenant resulting in only 5 days between tenants. This is the 2nd time I've used Acquire over a 3 year period and cannot fault them. Thanks to the team.

Paul · 17 August 2023

★★★★★ 5/5

Google

Recently sold a house through Acquire, I just wanted to drop you a note to say a huge "Thank you" for all your help, support and guidance. Leah was the ultimate professional at all times. She is brilliant at what she does and I would recommend her to anybody out there looking for an Agent to sell their property. A great personal service from start to finish, always easy to get hold of and great communication at every step. I could not be happier with the service received from Acquire, they have a superb professional successful team. Thanks Leah..... Joyce Chadwick July 2016

Joyce · 14 June 2017

★★★★★ 5/5

Google

We can’t thank James N enough for his professionalism and support in buying our first home. His knowledge, updates and ability to answer any quietly we had was really helpful. Would recommend Aquire properties and James to anyone looking at properties!

Nicole · 27 March 2024

★★★★★ 5/5

Google

James Norman was my estate agent, he was fantastic, really fast at getting back to me with everything. He chased every step of the way as to where we were at with the progression. And was always so nice and polite would highly recommend to anyone really made buying my first property fun and not stressful. Thank you James!PositiveResponsiveness, Quality, Professionalism, Value

Emily · 13 June 2022

★★★★★ 5/5

Google

From our very first meeting through to completion James Norman's service was absolutely excellent, regularly going above and beyond to save us a 40 mile round trip to the property. He kept us fully updated with each development as it occurred. I am speaking from experience as I spent many years in the finance industry and have worked in many estate agents. Trust me, you will go a long way to find anyone who can match the service he provides.

Roger · 30 June 2024

★★★★★ 5/5

Google

A big thanks to all of the ladies that welcomed me into my new flat. Thank you for your time and patience, it was a pleasure. I would like to thank Beth Moulson especially for her cooperation. So friendly, I would definitely recommend to a friend. Thanks again!

Demi · 13 June 2023