Monopoly Denbigh reviews

★★★★★ 5/5

Google

My wife and I recently had the pleasure of working with Monopoly to secure a rental property on very short notice, and we couldn't be happier with the service we received. From start to finish, the team led by Helen and Mathew exhibited exceptional professionalism, efficiency, and a genuine commitment to our needs. With only a short window to find accommodation, they quickly identified properties that met our criteria and arranged viewings at our convenience. They understood the urgency of our situation and worked tirelessly to expedite the process. Their deep knowledge of the local market was invaluable, helping us find a comfortable and well-maintained property in no time. What truly set Monopoly apart was their willingness to go above and beyond. Recognizing the tight timeline we were working with, they liaised with the landlady to obtain permission for us to access the property earlier than usual. This extra effort ensured we had enough time to move in and settle comfortably. Throughout the process, they maintained excellent communication, keeping us informed and addressing all our concerns promptly. The paperwork was handled efficiently via a digital process and there were no hidden fees or surprises. Thanks to Monopoly, our transition to the new home was seamless and stress-free. Their dedication, expertise, and customer-centric approach made a challenging situation remarkably smooth. I highly recommend Monopoly to anyone in need of a rental property, especially under time constraints. Their exceptional service and willingness to go the extra mile make them an outstanding choice in the Housing and Rental market.

Governor · 27 July 2024

★★★★★ 5/5

Google

Recently had dealings with Monopoly ref a rented property. On viewing the property with Helen it was obvious the property was not suitable for my needs or requirements. Helen the lettings manager was fantastic and promptly told me about a property that was becoming available that she thought would far better suited to my needs. I arranged a viewing a day or so later and made the formal application and was accepted for the property. I found Helen to be very professional speedy and on the ball with everything from the whole application from the communications with myself the landlord the outgoing tennant and all the paperwork etc was made very simple and the whole process hassle free. I would highly recommend Monopoly and Helen for all your letting requirements and needs and I'm sure they would be just as thorough if you were buying or selling a property. If you want a honest straightforward hassle free experience weather you are letting a property renting a property or buying or selling a property look no further than Monopoly Esatates. Thank you Helen on making the whole process so simple and easy and thank you for recommending myself for this lovely house that I've now made my home. 5 star rating all round.

Paul · 19 July 2023

★★★★★ 5/5

Google

Helen & Elliot both made our move as easy and stress free as possible. Offering personal advice that made our choice the right one. Hands down the best letting agency we have ever used. Would recommend anyone who is unsure who to use to give Monopoly a go. Can’t fault them in any aspect

Ifan · 9 April 2026

★★★★★ 5/5

Google

What an amazing service from start to finish. Helen went above and beyond especially giving viewings on cold dark wet wintry evenings and she just got on with it. I would go back to Helen in a heartbeat she is excellent. Thank you so much Monopoly 👍 …

Beryl · 7 January 2023

★★★★★ 5/5

Google

It is rare to find a company that you can not fault, from start to finish the process of renting a house was a dream. Helen was attentive, professional and extremely pro active. Genuinely can’t recommend this company enough. An absolute pleasure to deal with.

Ben · 8 November 2022

★★★★★ 5/5

Google

. I have as yet no experience of Monopoly for selling or buying, but as a flat owner, my experience of their rental division has been first class. …

Jennifer · 14 November 2025

★★★★★ 5/5

Facebook

I couldn't recommend Monopoly Buy Sell Rent enough to be used for selling your home. I picked this Denbigh team to sell my house after having a house viewing with Rhodri. With how lovely he was, I just knew this was right team to trust in advertising my house professional and with a high standard. I was a first time seller and nothing was ever too much of an issue when I asked questions or needed support. I felt so looked after by them all from negotiations right through to completion. Thank you so much to Rhodri, Eirian and Nerys for all your help and making my first time selling a house a pleasure. I wouldn't think twice about who to use if I needed sell my next property x

Olivia · 16 May 2022

★★★★★ 5/5

Google

The guy i spoke to on the phone was very polite and helpful, he also given me the confidence that i need with having Autism.

Caroline · 14 December 2025

★★★★★ 5/5

Facebook

We sold our property with Monopoly and had a brilliant service from start to finish. Rhodri and the team were so helpful throughout the process and couldn’t do enough to help us. We really felt looked after by them, especially when they were negotiating on our sale.I never had any trouble getting hold of someone for an update, and nothing was ever too much trouble. I wish them all the best in their new office on the high street in Denbigh.

Kirsty · 14 March 2022

★★★★★ 5/5

Google

Helen was amazing with me from start to finish, me and the boys are finally settled after a busy week! Thank you so much for everything you’ve made this experience stress free!

Karla · 22 March 2025

★★★★★ 5/5

Google

Professional and efficient and really took interest in helping us rent our house They have been available at all times for anything we needed! Shout out to Helen for showing us the property at the beginning, the whole process has been smooth and enjoyable!

Hollie · 27 June 2024

★★★★★ 5/5

Google

Ella a sales executive with Monopoly dealt with my enquiry about a property in a very courteous and polite way, She was very helpful clear with the details. I have been very happy with Monopoly they are very helpful and professional

Ray · 14 February 2026

★★★★★ 5/5

Google

Just recently used monopoly and was so stunned and impressed by their professional and friendly service! Especially Helen who helped us from day one, very quick and helpful with what ever questions or process that needed to be done. Would highly recommend to anyone looking for a property. When Helen was not available Matthew was very helpful also.

Iviatt69 · 15 June 2023

★★★★★ 5/5

Google

Monopoly Denbigh have been amazing! We were looking to buy our first property, on a limited budget and a tight deadline due to being given notice at our rental. After viewing a property that wasn't for us Rhodri pointed us in the direction of another that was perfect! Dealing with Monopoly was like dealing with a family friend, nothing felt like too much trouble and the communication was great throughout. I can't recommend them highly enough! Thank you Monopoly we now have our dream home

Heather · 9 September 2022

★★★★★ 1/5

Google

Very poor overall service received from Monopoly in Denbigh - we are extremely disappointed. …

Jonathan · 14 November 2025

★★★★★ 5/5

Google

All the staff at monopoly were helpful and efficient. Helen was very warm and kind and got our house move sorted quickly. Many thanks. Steve and Frieda Hughes.

Stephen · 7 January 2023

★★★★★ 5/5

Google

Monopoly estate agents are genuinely brilliant at what they do. Numerous local estate agents I met at viewing appointments did not prepare or undertake simple due diligence in having the answers to the questions that I had. Monopoly were …

Solskjaer · 14 December 2025

★★★★★ 5/5

Google

Brilliant estate agents! I chose to go with them for selling my property because of the good experiences I had with them when previously viewing properties. Great communication from them, lovely staff that go out of their way to …

Holly · 14 December 2025

★★★★★ 5/5

Google

I have had fantastic support from Monopoly whilst looking for a place to rent. Helen went above and beyond to make sure she knew exactly what we needed and wanted. We had lots of communication from her and she has found us our perfect home. I would highly recommend them to anyone! Thank you Helen !

Abbie · 26 November 2022

★★★★★ 5/5

Google

Matthew, Helen and i sincerly appologise i forgot the big mans name (Sales) have all been absolutely class from the moment i walked in without an appointment right through to me now in a home. Everyone goes above and beyond to guarantee a smooth transition and their experience and knowledge is calming at such a stressful time. everyone always worked with a huge smile on their face which is testament to the passion they all have. See you soon Philip.

Philip · 27 June 2024

★★★★★ 5/5

Google

I have had fantastic support from Monopoly whilst looking for a place to rent. Helen went above and beyond to make sure she knew exactly what we needed and wanted. We had lots of communication from her and she has found us our perfect home. I would highly recommend them to anyone! Thank you Helen !

Abbie · 6 July 2022

★★★★★ 5/5

Google

A real pleasure dealing with monopoly. Helen was very helpful and great to deal with. Very happy 😊 …

Adam · 8 December 2022

★★★★★ 5/5

Google

Renting out a house is never easy- paperwork, certificates, checks etc. are so time consuming. When I was told about Helen & the Team from a friend, I took their advice and went with them. I was not disappointed - in fact, I am delighted with the result and would advise others to take the same advice - you won’t be disappointed! Thank you so much Monopoly - 👏🏻👏🏻👏🏻👏🏻👏🏻

Emyr · 9 September 2022

★★★★★ 5/5

Google

After living in a caravan for 2 years Helen found me the perfect rental in my hour of need. Really helpful and I could not have asked for more. I now have my perfect home. Many thanks.

Andy · 23 September 2024