Wards Deal reviews

★★★★★ 5/5

Google

Ellie Pearce was brilliant from start to finish!

Roy · 8 July 2025

★★★★★ 5/5

Google

I should like to say a big "thank you" to Ellie Pearce for being so helpful in arranging viewings for me. When I called I was rather vague, muddled and confused about what I wanted to do. Ellie has an excellent telephone manner; polite, helpful and good humoured. As a result I have arranged viewings through Wards at Deal rather than through other estate agents. In my view, Ellie is a brilliant ambassador for Wards and is a real credit to the company. Michael Monk

Michael · 28 August 2023

★★★★★ 5/5

Google

A big thank you to the team at Deal office, very professional in dealing with the selling of our property and the purchase of our new home. And a big thanks to Amanda who even when on holiday still had time to update me.

Stephen · 28 August 2023

★★★★★ 5/5

Google

Excellent customer service by Jess. She has been extremely supportive throughout the process of purchase, which can be a stressful time. She has great interpersonal skills and has always been very responsive on any queries we have had. Cannot recommend Jess and Wards enough for the help they have provided and are still providing in terms of aftercare!PositiveResponsiveness, Quality

Lesley · 28 August 2021

★★★★★ 5/5

Google

Lee Wilson and his team at Wards in Deal sold my house recently with service nothing short of exceptional. 1 week, 1 full asking price offer, and 1 happy seller! Clare was helpful throughout, Ashleigh did a great job with viewings, and Amanda catapulted the whole transaction through to completion with ease and regular updates. Don't bother going elsewhere.

Tom · 28 August 2021

★★★★★ 5/5

Google

Thank you to the Wards of Deal team in supporting our property search. Special mention to Ellie who was very proactive and super helpful.

Gilly · 30 July 2024

★★★★★ 5/5

Google

Had my house with another agent for one month, with no viewings changed to Wards,Lee from Deal came and valued my house and within a week I had my first viewing and sold it straight away. So thank you Lee as I had already a house lined up to buy,I have found Wards very professional and helpful.PositiveProfessionalism

Carol · 28 August 2021

★★★★★ 5/5

Google

Highly recommend Wards of Deal The people that work their ( Will, Dylan, Ellie, Lauren and Amanda) are all very professional and willing to help with anything needed, my wife and I can not thank them enough for everything they have done when buying our first forever home.

James · 9 April 2026

★★★★★ 5/5

Google

Thank you to all the team at Wards in Deal for all your help and support during our purchase. Everyone has been very friendly and professional and a real pleasure to deal with.

Veronica · 10 November 2025

★★★★★ 5/5

Google

We had a really great experience with the team at Wards Deal. Ellie was professional, friendly and efficient- we highly recommend this estate agents.

Ali · 1 May 2024

★★★★★ 5/5

Google

Just purchased our first home with wards, everyone in the shop is so so lovely! Every single time we went we were greeted so nicely and everyone was always chatty! Ellie in particular helped us and we both couldn’t praise her enough! We …

Andrew · 16 May 2025

★★★★★ 5/5

Google

I recently contacted Wards in Deal regarding a valuation of my property for Probate requirements. I was met by their representative Will Sargeant who came to the house & carried out a thorough investigation. I was particularly impressed by his professionalism & the trouble taken in assessing the value. He brought with him details of local houses that had sold in the vicinity of different types but of similar size. He had a wide knowledge of the area & with the aid of these explained how he had arrived at the value of my cottage. I would therefore have no hesitation in recommending Wards to future buyers & sellers.

Ian · 28 August 2023

★★★★★ 5/5

Google

These girls were outstanding to say the least. Both Beth and Ellie from Wards in Deal, remained helpful, professional and friendly throughout the process. I cannot thank them enough for the lengths they went to just to make everything as smooth as possible for me. I felt happy and comforted, no issue was too big or too small. They both held a positive attitude at all times and the communication was phenomenal. Can’t recommend them enough.

LaurenJane · 1 December 2023

★★★★★ 5/5

Google

We come to wards because we were interested in viewing a house, Bethany emailed us with a couple of suggestions we thought we would like, one of these we absolutely loved and we put in an offer. It got accepted ☺️ …

Evan · 16 April 2025

★★★★★ 5/5

Google

I recently requested a valuation from Wards in Deal. William Sargeant, the Senior Sales Manager, attended and was very professional and friendly. His attention to detail with his information and advice was both informative and helpful. I would certainly recommend Wards to anyone considering taking the plunge ! Many thanks.

Victoria · 29 August 2024

★★★★★ 5/5

Google

This is the second home I've bought through Wards of Deal over the years. Thanks to Lee and the team for consistent and excellent service. They're polite and thoroughly professional. Highly recommended.

Loren · 28 August 2021

★★★★★ 4/5

Google

Joe at Wards in Deal was polite and helpful , looked into any questions i had during my property search in the area.

Thex · 28 August 2022

★★★★★ 5/5

Google

I can't praise these guys enough. Professional, polite, proactive team who have made my buying experience a real pleasure. Tom, at the Deal branch, has pushed to get the job done and Jess has gone above and beyond to allow me to view the property I'm buying, even taking time out of her 'day off' to accompany me! You won't find a better team! A massive 'thank you' to everyone at Wards. I'm so excited about my new home.

Natalie · 28 August 2020

★★★★★ 5/5

Google

Wards of Deal done a great job in selling our property from start to finish. Ashleigh and her team keep us fully informed at all times.PositiveProfessionalism

Peter · 28 August 2021

★★★★★ 5/5

Google

The branch manager Lee Wilson & his team offered an exceptional service during the Covid pandemic. We arranged a face to face meeting before deciding to place the property on the market which facilitated a humane and excellent process during unprecedented times as most interactions thereafter were via email and remote because of COVID. Wards were flexible & professional throughout displaying good team management. Many thanks & All the best ChristinePositiveQuality, Professionalism, Value

Christine · 28 August 2021

★★★★★ 5/5

Google

Really impressed with Josh and the team, they've been keeping us up to date with new properties and have been really pro active in helping us find a home.

Samantha · 29 August 2019

★★★★★ 5/5

Google

Tom and the team at Wards of Deal we’re a great help in my property search. Great local knowledge and a friendly approach made my search a pleasure.

Oliver · 29 August 2019

★★★★★ 5/5

Google

Lee has proved himself to be a good salesman, getting a better price for our property than I thought achievable. When he arrived at the property we could tell he was enthusiastic and enjoyed his job. He guided us through all aspects of the sale to completion. The Staff at Wards have always been very prompt to answer and helpful. I would use Wards again and recommend them to other sellers. Chris Wells

Chris · 28 August 2020

★★★★★ 5/5

Google

I recently sold my house through Wards during covid-19. The agents (Lee and Amanda) were extremely helpful and patient with me while i provided photos and videos to them. The house sold extremely quickly. The agents then were in touch with me every step of the selling process, which was very comforting. I am extremely grateful to have chosen them as my agents.

Catrina · 28 August 2020