Wards Deal reviews

★★★★★ 5/5

Google

I have just had the pleasure of selling a property through Amanda at wards of Deal. At no point did I feel stressed or anxious about her ability to do her job. Amanda communicates, works beyond her means as regards timeliness, efficient, polite and above all supportive. Amanda was an absolute star and I cannot recommend her enough. Do not underestimate this ladies expertise to do her customers the absolute best. Thank you so much

Emma · 18 August 2025

★★★★★ 5/5

Google

We cannot praise Wards enough for their hard work in selling our house. We went to them after a previous estate agent had proved rather disappointing, with just 2 viewings in 12 weeks and several people recommended Wards to us. From the outset, the dedication & commitment of Wards was evident. We had loads of viewings from Wards, we lost count early on. Any feedback was always shared with us straight away and every few weeks we had a summary of viewings and outcomes. Communication was excellent throughout and we were given good advice about how to progress a sale. They really did work very hard and efficiently, always keeping our interests at the forefront. Most of all, Lauren, Dylan, Ellie and Will (and probably others we didn’t know) are a very impressive team. They clearly work together really well with the same dedication and professionalism. Amanda too was helpful in liaising with us and keeping us informed as the sale was going through. We are very grateful that Wards took on our sale and will be delighted to recommend them to others.

Maddava · 26 March 2026

★★★★★ 5/5

Google

Just bought our first house with Wards. The team in the Deal branch were brilliant (especially Amanda, Ellie and Dylan), always updating us via email and always happy to give us an update over the phone. Very happy with our experience with Wards and would recommend 👍 …

Liam · 5 August 2025

★★★★★ 5/5

Google

Just bought my First House through Wards. As a First Time Buyer I could not have been Happier to have chosen this Estate Agent. From day one the whole team could not have done more for me. Beth got me booked in for a viewing within a day, I was given plenty of time to view the house and didn't feel rushed at all, even though she had another viewing after me. The next day I requested a second viewing and Beth made room in her day so that I could view that afternoon before making my decision to put in an offer. Beth also emailed me with any new properties that came up within my Budget whilst waiting to hear back from the seller so that I could view other properties before making my final decision. As a First Time Buyer the whole experience was very daunting for me and the entire Team at Wards went above and beyond to help make the transaction as stress free as possible from the very beginning I spoke with their in house Mortgage Advisor to get the best deal I could and they also helped me find the Solicitor to complete the process with. Once my offer was accepted I was then passed on to Amanda to help deal with the completion of the Property. Again, Amanda went above and beyond to help speed up the completion process and even on her days off was always on the end of the phone to answer any questions I had. As a Buyer I would 100% recommend Wards to my Friends and Family. A very friendly bunch and they really couldn't have been more helpful if they tried.

Andrew · 27 March 2024

★★★★★ 4/5

Google

Used Wards in Deal to sell my property, very professional throughout. I was blown away by the after sale service by Amanda in the Deal office. Amanda was quick to get back to my emails, always with answers or directing me to where I could find information. I used the recommended solicitor which may have made this easier but she would chase relevant parties to move things along where needed from the bottom of the chain up which took a lot of stress off of myself which I was very grateful for. Thank you Amanda and the team. X

Jo · 30 January 2024

★★★★★ 5/5

Google

After my first visit to the Deal branch, I walked away feeling very optimistic and confident that after being on the market for many months, switching to Wards was the right decision. Lauren explained their marketing strategy and explained how other Wards branches would also seek potential buyers, they use professional photographers to show off your property to its best advantage. In a difficult market the viewings started and just over a month later my property was sold!! Lauren and her team are friendly, professional and understood what I set out to achieve, not only selling but also the type of property I was looking to buy, you can definitely trust Lauren to steer you in the right direction when it comes to finding the right property to buy for you!! Selling and buying properties can be very stressful, but I would highly recommend putting yourself In Lauren and her team’s hands, they are all very caring and knowledgeable when it comes to the property market!!

Graham · 30 January 2024

★★★★★ 5/5

Google

Dylan was so helpful in our recent move. Always advising and obtaining info for us. Highly recommend 5*

Sandy · 16 February 2026

★★★★★ 5/5

Google

I recently had the pleasure of working with Ellie and Beth from Wards Estate Agents in Deal, and I couldn't be happier with the service I received. They went above and beyond to help me arrange viewings for properties that matched my criteria. I highly recommend Ellie, Beth and the team at Wards to anyone in search of a dedicated and professional estate agent. Their personalised service, local expertise, and commitment make them stand out in the industry.

Tom · 1 December 2023

★★★★★ 5/5

Google

What an amazing team (Will, Ellie, Amanda and Beth) All went above and beyond to secure a buyer for my property, especially Will who ensured that I found a property to purchase. They always kept me up to date with the progress. I will …

Katrina · 16 April 2025

★★★★★ 5/5

Google

I’ve just bought my first home and honestly couldn’t have asked for a better experience. From start to finish, they were helpful, professional, and genuinely supportive. Ellie was so amazing, she kept me updated every step of the way, …

Aimee · 16 May 2025

★★★★★ 1/5

Google

We purchased two properties in Deal this year and what a contrast. One is through Bright&Bright, and the other through Wards. The first went like clockwork and on Exchange we received the keys attached to an impressive wooden key ring and a …

Still · 16 April 2025

★★★★★ 5/5

Google

Ellie was beyond helpful in my property search in Deal. She took the time to really understand my requirements, and was open and honest about properties available rather than just trying to push any old property. She remained patient …

Claire · 16 April 2025

★★★★★ 5/5

Google

Many thanks to Wards on dealing with my purchase, especially Amanda Robinson who went above and beyond to get the sale through.

Simon · 13 September 2025

★★★★★ 5/5

Google

In the process of purchasing our house. The estate agent who is helping us through the process is Joe and he is always there to help us with any enquiries we have. He helped us find the perfect house with all our requirements. And is always willing to help with everything we need. Wards are very quick at responding to any enquiries and issues we have. Highly recommend wards and will definitely use them again in the future should we need them.PositiveResponsiveness, Quality, Professionalism

Daryl · 28 August 2022

★★★★★ 5/5

Google

I am searching for a nice property in deal and travelled down there from London yesterday to have a good look around. While there, I popped into the Deal agent yesterday, off the cuff and without an appointment. Joe Higgs was most welcoming and very helpful and having run a company for over 25 years, I was very impressed indeed by Joe's great customer service skills, combined with his extensive knowledge of the property scene in Deal. I would not hesitate to recommend both this agency and particularly Joe, to anyone who is thinking of buying a property in Deal. Thank you very much Joe!PositiveProfessionalism

Peter · 28 August 2022

★★★★★ 5/5

Google

Thank you to everyone at Wards for helping us to sell our house. A special mention for Will and Dylan who were helpful and extremely polite. An extra mention for Amanda, no question went unanswered and was always positive and reassuring

Kerry · 16 February 2026

★★★★★ 4/5

Google

We made a decision to sell our property and buy another after lockdown and we found a few houses with Wards we liked the look of. The team in Deal were really accommodating with house viewings, knowing we were serious buyers. The process ran smoothly, sticking to social distances, wearing face masks and using hand sanitizer. So far we have had a good service and happy with the measures put in place in these current circumstances. I will post a full review on Wards after the process has fully been complete.

Emma · 28 August 2020

★★★★★ 5/5

Google

We have been very pleased with the level of service received through Wards in Deal, through the process of selling 2 houses and buying one. From the moment we viewed with Lauren we were impressed with her friendly and professional manner, and obvious passion for her job. She made the whole process of buying and selling as stress-free as possible and reassured me at every step of the way, keeping me informed by email/text when I was unable to take calls due to work. Lauren is a real credit to the Deal branch! Everyone we spoke to in branch were very helpful and friendly on the phone, and in particular Jess was amazing after Lauren went on maternity leave! She was always happy to answer my many queries and arranged so many viewings at my property. Lee is a great negotiator and really worked hard behind the scenes to tie everything together on my sale and our purchase, and provided reassurance when I was anxious about everything working out! Amanda is a fantastic sales progressor, and again nothing is too much trouble and she's great at keeping me updated. We're very grateful to you all, thank you!

Sarah · 28 August 2020

★★★★★ 5/5

Google

I would highly recommend Lee and his great team at the Deal branch. I was so pleased when they sold my house on the 2nd viewing and they have been extremely supportive, courteous and professional. I wouldn’t hesitate to use them again. I particularly like that once you have sold they have a dedicated member of staff to liaise and help you through to your actual completion takes place, I’ve always found ringing solicitors etc difficult and she takes all this worry away! She regularly rings you with any updates within your chain and it’s so helpful.

Kathy · 28 August 2020

★★★★★ 5/5

Google

I would like to let you know what fantastic work Amanda has done to assist myself and others in our chain. Wards/Amanda was not our estate agent, however she went above and beyond to assist where she could. We were with Purple bricks. Amanda has provided meaningful and valuable updates throughout our sale and purchase. We got nothing from PB. Thank you for all your teams help.PositiveProfessionalism

Jade · 28 August 2022

★★★★★ 5/5

Google

I met Joe at Wards of Deal last Saturday. He was most helpful in helping me find a new property in the East Kent area entering on Deal. I am now receiving a regular selection of property details from Joe and the other Wards offices in the surrounding area. Of all the agents I visited on Saturday, Joe was the most helpful. Well worth a visitPositiveResponsiveness, Professionalism

Tony · 28 August 2022

★★★★★ 5/5

Google

Totally Painless transaction thanks to all the team in Deal, Beth was really on the ball, she came to check the property so that she had first hand experience of what she was selling and did do with 48 hours. Credit to all the team.

Paul · 27 March 2024

★★★★★ 5/5

Google

Wards of Deal have been selling and now sold my late Aunt's bungalow. I live three hours away so this was done through the help and care of Deals branch, a big shout out to William Sargent who has been a great help throughout and much appreciated and going above and beyond his job description, thank you Will and all at Wards of Deal

S · 28 August 2022

★★★★★ 5/5

Google

CANNOT Fault Wards Estate Agents for their exceptional work. I have had the best support, guidance, professionalism and quality from them, and in particular Ashleigh, who was at the start of our short journey and now Lee. Each team member got things moving and I was informed every step of the way. I cannot praise them enough and I would like to say a very massive Thankyou!PositiveResponsiveness, Quality, Professionalism, Value

Sarah · 28 August 2021