Trusted Agent profile · Dartford
★★★★★
2,060 reviews across 2 platforms
7 Market Street, Dartford, DA1 1EB
Wards's office in Dartford, at 7 Market Street, is rated 4.7 out of 5 across 2,060 reviews on two platforms, including 236 Google reviews rated 4.3.
Every review we hold for the Dartford office, from every platform, shown as written. First names only.
5/5
GoogleExperience with wards was amazing. Fast and simple. Many thanks to prateek and his team for making the process easy.
Hello Anirudh, Thank you for your kind review and I am delighted that Prateek and the team did such a great job in helping you. I'll certainly pass this on to them, I know they will be pleased to hear your feedback! Many thanks, Wards of Kent
5/5
TrustpilotWe found the staff at New Romney to be…
We found the staff at New Romney to be very polite and helpful. Steve Hutchens, in particular, demonstrated true professionalism with nothing being too much bother for him. His positive attitude, good communication skills and pleasant personality are all to be commended. All in all, though long for reasons out of everybody's control, our transaction progressed as smoothly as humanly possible. Thanks to All !!
5/5
TrustpilotLock down is difficult enough
Lock down is difficult enough, but to exchange and complete in this period is stressful. Thanks to Wards and their exceptional team for all their hard work and perseverance, you guys where amazing. Defiantly use you again. Huge thanks to all.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotI didn't have loads of dealings with…
I didn't have loads of dealings with Wards Estate Agents (Kenny & Kim) but when I did they were friendly and communicative.
Hi Karen,Thank you for leaving a review! It's great to hear how friendly and communicative Kenny and Kim have been when you have dealt with them.Best wishes,Wards.
5/5
TrustpilotSebastian Galeski - outstanding service
Sebastian Galeski - outstanding service, timely manner, polite and straight to the point. We have managed to have offer accepted and processed quickly. Fast turnaround on enquiry. Very close personal touch customer service approach. Honest 5star service.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotExcellent Service Providers
We have used Wards to handle our lettings for many years now and the service we get from them is above and beyond our expectations. Abi & Hamid are an amazing team who never cease to amaze me.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotFirst time buyer
As a first time buyer I found that wards was brilliant in helping me understand the process. I found Maria Meddings from wards faversham particularly effective with guiding us through the process of the purchase of our property while reducing any stress we had.
5/5
TrustpilotThank you Laura and Sebastian
Absolutely Fabulous help from Laura and Sebastian, for helping me get my first Tenants. Simply and easy to sort and I could do it all online. After 2 years of a nightmare with contractors to sort the house it has been a pleasure to deal with two persons who just got things done and sorted it all. It was and is much appreciated Thank you
5/5
TrustpilotGood service even through lockdown
Whilst I wasn't the customer selling a home (I was the property purchaser) both Tina and Dan provided me a good service. Responses to emails were prompt, issues were properly understood, and Wards acted professionally ... including during the COVID-19 lockdown period.
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
5/5
TrustpilotMark stepped up
Mark worked very hard in very challenging circumstances to keep a difficult chain of people actively engaged in the process. When things went wrong he was solution driven kind and thoughtful.I am grateful for his overall support.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotExcellent service
Wards provided us with an excellent service from start to finish. All of the staff that we had contact with were efficient, polite and very helpful. I would definitely recommend Wards and would not hesitate to use them again in the future.
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
5/5
TrustpilotFanatastic customer service
I received fantastic customer service from George Jordan and Kelly Winter at Wards Dartford in the letting of my flat.They kept me informed every step of the way, and adapted the service to meet my requirements in a zero hassle, friendly pro active manner. They are both an asset to the company and I will definitely continue to work with Wards in the future. Thanks, Paresh
5/5
TrustpilotIt's my first time renting a house with…
It's my first time renting a house with wards and the experience was exciting, amazing. The staff took her time to explain things to me.She was kind and committed.She did an amazing job. And the offers are excellent. Good 👍 job wards, Good job:.
5/5
TrustpilotWonderful helpful service.
This was my first experience of leasing a flat, so it was all new to me. From the viewing appointment all the way to the handover of the keys, the whole process was painless. This was all thanks to the wonderful Maria, she was extremely helpful every step of the way. I can’t recommend Wards services highly enough. Thank you so much for all your help Maria.
1/5
GoogleJames won’t stop spamming me messages from this company, I’ve called them over 5 times to stop texting me properties. Every time they say they will stop. Nothing happens. The customer service isn’t great as well. They’re rude and disrespectful
Dear Mr Abioye Thank you for taking the time to provide us with your feedback and please accept our apologies for any inconvenience caused as a result of receiving these messages. Please accept our assurances that this was an unintentional error which has now been rectified and you should no longer receive any communication from us. In the unlikely event that you do, please do not hesitate to contact our Customer Relations department on 01702 540802 who will be happy to investigate further for you. Kind regards Wards
5/5
TrustpilotEverything was perfectly dealt with my…
Everything was perfectly dealt with my tenancy. Professional, fast and everything was so smoothThank you
5/5
TrustpilotI’m happy tenant of great property
I’m happy tenant of great property! Thanks for the great job done to Jack and Aaron who made my move in as much quicker as they can!
Hello Elvira, Thank you for your kind review - we will pass this on to the team! Best wishes,Wards of Kent
5/5
TrustpilotGreat service and very helpful and…
Great service and very helpful and professional from the ladies at the rainham branch and alison and judy were so easy to talk to and really helpful throughout the whole process, thank you so much!
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotGreat services and kept me up to date…
Great services and kept me up to date with what was happening. Would recommend. Aaron was brilliant.
5/5
TrustpilotExcellent service highly recommend and…
Excellent service highly recommend and a special thanks to Sally Bryant for all her help 1st class
5/5
TrustpilotGreat service
I have been dealing with Nikki from wards and partners for several months. she is very polite, friendly and professional. She is a great asset to the Company.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotIam so happy that I rented from wards
Iam so happy that I rented from wards, I have had such a pleasant experience with them & my landlords are brilliant, any problems that arise gets sorted & I couldn't be more grateful, Tiarna from wards is very understanding & helpful & is very professional at her job. Would definatley recommend them to rent from.
5/5
GoogleHad an amazing experience with the service given when dealing with buying a property. A special shout out for Milly Hallett and Debbie Brewer for the excellent response given.
Dear Surendar, Thank you for your recent 5 star review. Congratulations on the purchase of your new home and we look forward to helping you in the future! All the best, stay safe. Kind regards Sam Dalton Senior Operations Director Wards Estate Agents
5/5
GoogleIf you want both expertise and professionalism in selling your house Geoff (Wards Dartford) is the person, patient, willing to listen and advise, exceptional and prompt communication (correspondence/telephone response).
Dear OgeMaryQueen, Thank you for your recent feedback regarding Geoff our Senior Branch Partner in our Dartford office. I am delighted to hear Geoff was so patient and attentive. All the best. Kind regards Sam Dalton Senior Operations Director Ward’s Estate Agents
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
