Wards Lettings reviews

★★★★★ 5/5

Google

Laura was the first member of staff I met and talked me through the process-from then on she was always there to inform and help me and attended viewings to smooth over the akward bits She certainly knows her job -nothing is too much trouble-,I was deciding between Wards and another well know estate agents but Laura swung it for me and I'm certainly glad she did -would definitely use again and have absolutely no trouble recommending her

Valerie · 20 June 2023

★★★★★ 5/5

Google

James was very helpful

Boz · 16 March 2026

★★★★★ 5/5

Google

I was In postion where i needed a place quickly and Harry helped me find a place quickly and was excellent in moving the paperwork through. It was nice to go to the offices to get the keys and be welcomed professionally and with a smile. I'm really happy with the new place and thanks to Harry for all the help. A great new a addition to the Wards Team !

Jensen · 23 September 2023

★★★★★ 5/5

Google

First time dealing with Wards in Dartford - I must say i have been very impressed - especially with Laura - Very professional, knowledgeable, patient and very helpful as well. As a first time buyer i was a bit hesitant but she assured me & explained everything in detail - Also she introduced me with their mortgage guy which was very helpful as my mortgage get accepted. Thank you Laura

Alida · 25 July 2023

★★★★★ 5/5

Google

I had the property on the market with a well known online agent, accepted offer but the sale fell through went back on the market and accepted another offer which also fell through due to chain issues and decided to have a break on the house search. A few month past and I viewed another property listed with Wards and met Imarna I explained my situation with my current property as wanted to find our onward purchase before marketing the property again not to have to go through the process again for there to be issues. Part of the reasons for the sale falling through I believe was no sales progression from the online agents so I said I was open to letting another agent market the property, Imarna said that they had recently sold a property for over the asking price and they was looking for a property like mine and thought they could achieve a price higher than the asking price, I thought they is no harm in letting them have a go at marketing it if they can achieve more for the property to cover the additional fees. Laura come to my house and I agreed to give Wards the listing and one viewing to take place at the weekend. After the viewing we received an offer above asking price which we accepted and I cannot fault the service and how responsive and easy it has been with Wards in comparison with the online agent. I knew the house would sell no matter what agent it was with so went cheap and got cheap service, I just wish I had gone with Wards straight away and maybe wouldn’t of wasted thousands on fees. Every communication I have had with Laura and Imarna has been a pleasure and really felt looked after and cared for.PositiveResponsiveness, Quality, Professionalism

Jamez · 20 June 2022

★★★★★ 5/5

Google

Working With Wards has been a great experience, Milly has been absolutely Amazing!! Her communication is 5star. Milly has been extremely supportive with what can be a scary experience for a first time buyer . Milly has shared so much knowledge, even taken the time out to talk me through all stages of buying a property even including the parts she is not involved in. Milly and the wards team have given me fantastic advice. It's been a delight working with Wards .

Mide · 20 June 2022

★★★★★ 5/5

Google

Highly recommended! We had a fantastic experience with Wards Lettings in Dartford. Alex and George were incredibly professional, friendly, and helpful throughout the process. Their excellent service made everything seamless, and we truly appreciated their support. Would definitely recommend them to anyone!

Jeni · 26 November 2024

★★★★★ 5/5

Google

Milly and Imarna were by far the best estate agents I have ever met. They were both fantastic and made us feel at ease with all the different buyers coming into our house in such a crazy time. Two very lovely girls who are friendly but professional at the same time. I would highly recommend selling your house through wards in Dartford, couldnt fault these 2 ladies. Thank you so much for helping us sell our house and buy our new family home.

Gina · 11 December 2021

★★★★★ 5/5

Google

Ward Dartford have been amazing! With some hurdles along the way and some stressful , emotional times, Ward have always kept calm and reassured us. A friendly, personal service with full support, all staff are always happy to help. This is …

Ceira · 16 March 2026

★★★★★ 1/5

Google

Most horrible agency. Moved out of the house more than 3 weeks ago. Still waiting for my deposit to be returned. I asked them if anything wrong, they said no, everything's fine they have 10 days to return the deposit. After other dozen calls and another 10 days of waiting they blamed the main office and I'm still short of my deposit.

Claudia · 16 September 2025

★★★★★ 4/5

Google

I was very pleased with the service received from the Wards team at Dartford. I would like to particularly shout out Elycia as I first viewed my current apartment with her and she made that viewing experience memorable. She stayed with me through the entire process and was on standby for any questions I had. Thank you very much for making my first experience great! Would highly recommend

Elaine · 11 July 2025

★★★★★ 5/5

Google

I worked with Laura Howard and she has really helped me me in helping get my flat. She connected and arranged a meeting with with an amazing mortgage broker which was very beneficial. Laura was flexible with me even though I changed plans last minute to view a property. Big thanks to her and I just wanted to acknowledge her. From Karen in London

Karen · 20 June 2023

★★★★★ 5/5

Google

I recently used Wards letting, Dartford to help with letting out my property. They were fast, efficient and very helpful in guiding me through the process. Especially AJ Singh, who got everything sorted quickly and put my mind at ease with what is a complicated process. 5 Stars

Andy · 16 January 2026

★★★★★ 5/5

Google

Milly and Imarna were by far the best estate agents I have ever met. They were both fantastic and made us feel at ease with all the different buyers coming into our house in such a crazy time. Two very lovely girls who are friendly but professional at the same time. I would highly recommend selling your house through wards in Dartford, couldnt fault these 2 ladies. Thank you so much for helping us sell our house and buy our new family home.

Gina · 20 June 2021

★★★★★ 5/5

Google

Had James come to my late mum's house which is currently going through probate and he was very helpful and explained everything to Me and my sister's and will giving James a call back after I speak to my family.

Surabjit · 16 March 2026

★★★★★ 5/5

Google

Was a good experience , team is helpful and tried to sort out the deal with the landlord. Prateek was so helpful and professional guy and did his best to make the deal done.Although I still have unsolved issues with the landlord ( and hope they can help me in it ) but overall I am satisfied with overall experience, Thanks Wards.

Paula · 20 June 2023

★★★★★ 5/5

Google

Great service from Nick and Chloe. Both were very professional and provided updates and assistance where required. They were excellent from our first viewing through to completion.

Alison · 21 March 2025

★★★★★ 5/5

Google

It has been a great experience purchasing a property through Wards. All of the staff have been very communicative and Laura was a great point of contact during the negotiation process. Laura was always friendly, approachable and would always return my calls or emails, to answer any queries I had. I can't thank Laura enough and I highly recommend Wards Dartford.

Thea · 20 June 2023

★★★★★ 5/5

Google

I had a great experience with this agent. AJ was extremely helpful, friendly and patient throughout the entire process. He took the time to answer my all questions and made sure everything went smoothly. I really appreciate his help and highly recommend him to anyone looking for great customer service. 🙂 …

Mahmudiye · 16 November 2025

★★★★★ 5/5

Google

Imarna at Wards in Dartford has been extremely helpful in finding a home for my partner and I. As first time buyers we were very nervous and apprehensive and Imarna was very friendly and personable and made us feel at ease. We told her everything we wanted in a house and was unsure if she could find anything close to our specifications. The day we met her we had a booking already and she told us about another house we didn't even consider and low and behold it was the perfect house for us. We fell in love it and this just proves how well Imarna listened to us and took our thoughts and specs into consideration. Without Imarna's help we would never have even looked the house. Now our offer has been accepted we couldn't be any happier. So thank you so much Imarna for your help and knowing your clients so well 😊

Sarah · 24 October 2020

★★★★★ 5/5

Google

Always a great experience with Wards! The team is very efficient and maintains good communication with us. Special thanks to George Jordan who has been of huge help to us from day 1 of letting our house. He has given us great support all throughout the process. We are surprised how quick and easy it all went. Thank you Wards!

Richard · 20 June 2023

★★★★★ 5/5

Google

Really good company, contactable approachable, professional and friendly. Especially Chloe.

Barry · 5 September 2025

★★★★★ 5/5

Google

Imarna at Wards in Dartford has been extremely helpful in finding a home for my partner and I. As first time buyers we were very nervous and apprehensive and Imarna was very friendly and personable and made us feel at ease. We told her everything we wanted in a house and was unsure if she could find anything close to our specifications. The day we met her we had a booking already and she told us about another house we didn't even consider and low and behold it was the perfect house for us. We fell in love it and this just proves how well Imarna listened to us and took our thoughts and specs into consideration. Without Imarna's help we would never have even looked the house. Now our offer has been accepted we couldn't be any happier. So thank you so much Imarna for your help and knowing your clients so well 😊

Sarah · 20 June 2020

★★★★★ 5/5

Google

Me & my girlfriend bought our first property a few months ago now. The team here at wards Dartford were extremely helpful & made our experience buying a property a good one & took the stress out of it. Callum from mortgage matters is brilliant, very knowledgeable and easy going. Helped us from start to finish. We would highly recommend wards in Dartford as the whole team are so friendly and helped us with our every need & if your after a mortgage or any advice on mortgages Callum’s your man.

Nathan · 20 June 2020