McConnells Dartford reviews

★★★★★ 5/5

Google

We have had the pleasure of working alongside McConnells for over twenty years. During that time we have experienced first-hand how much they strive to do their best for their customers and tenants alike. They are honest , fair, reliable and always customer focussed. Dean and his team are a credit to their profession. Thank you for allowing us to be part of your journey. Gas Jet Team

Gas · 3 November 2023

★★★★★ 5/5

Google

About McConnells agency, I can say that they offer very good service, they are always willing to help, they regularly check the condition of the house and cooperate well, especially Amanda, she was very kind and offered me a lot of time and support

Monika · 17 December 2024

★★★★★ 5/5

Google

Lisa is an outstanding letting agent. McConnells use our company for referencing and I have never had an agent work so hard to help her tenants. She will go out of her way and spend hours of her day making sure her tenants can move in no matter what. Highly recommend!

Yasmin · 26 July 2024

★★★★★ 5/5

Google

Overall we're really happy with the service received from McConnells as an estate agent. Our property was managed by them, and we dealt exclusively with them. Issues were generally resolved reasonably quickly and effectively. Rent was easy to pay through a standing order or manual transfer, and staff have always been kind and helpful over the phone. They were amenable to small decoration/personalisations and we were able to feel like the property was a home, rather than temporary accommodation. We'll definitely miss the property after we leave. We've had a couple of things go wrong during the several years (mostly boiler related - no fault of the landlord or estate agent, just a failing pump that was replaced the second time it broke, and then extreme cold temps), and generally responses have been quick once contact made which is great. The traders used (Gasjet, as well as an independent seeming electrician and plumber) have always been great, friendly and courteous, as well as honest and effective at fixing problems. The only caveat here is that if anything went wrong outside usual working hours, you wouldn't often get a response until the next working day - not the end of the world if the problem is minor, but usually would expect an emergency out of hours number in case of serious problems (our boiler condenser froze on a Saturday night during heavy snow, and we weren't able to get a response until the Monday morning, and ended up staying with family rather than stay in as the temps inside the house dropped below 9 degrees C!). However, as usual, once contact was made an engineer was organised that same day to get it sorted (or in our case - diagnose the issue and it mostly sorted itself). As mentioned at the start, overall we were happy with the service provided, and if we weren't moving to a different part of the country, we'd be happy to rent from them again.

Matt · 7 June 2022

★★★★★ 5/5

Google

I'm very happy with McConnells as it was our first time selling up and had no idea what was involved. Amanda from the team there was great, very informative and great at getting things moving along swiftly. I'm surprised McConnells stuck with us as they sold our property 3 times, the first the buyer pulled out then on the second covid hit and the mortgage company wouldn't give us the mortgage we wanted so we had to pull out but then third time lucky we are now in our new home, each time McConnells sold our last place within couple of weeks, where as other properties in our development had been on there for months. I would most definitely recommend them if you are selling up they really made it less of a headache than I was anticipating. Thank you!

Dave · 7 June 2022

★★★★★ 5/5

Google

McConnells are excellent letting agents and deal with all aspects of my rental in a thorough, professional and friendly manner. They work hard to find the most suitable tenants and the best tradesmen for any work carried out. Special thanks to Lisa and Dean for finding me a new tenant within the space of one week. Incredible! Can't recommend them enough.

Gill · 3 December 2023

★★★★★ 5/5

Google

Great service from all at McConnells. We all know how brutal the rental market is in London at the moment, but from first viewing to moving in the whole process has been straightforward with great communication at every point. Many thanks to Claire and Lisa, you have been fantastic!

Audrey · 26 July 2024

★★★★★ 1/5

Google

Disgraceful company. Nothing is done professionally or correctly. Rented through a nil deposit scheme, which they had very little knowledge of and was then completely screwed over after leaving the property. Two months later, I'm being threatened with legal action to replace a (poor quality) carpet at an extortionate cost and to pay to clear weeds in the garden that was over grown when I moved in. Wish I'd claimed for the amount of bleach I needed to use when I moved in to it to get it to an acceptable living standard. Advice is to get everything from this company in writing and make sure you keep a copy of your inventory, as they will conveniently lose the one you send back and any pictures.NegativeProfessionalism

Katie · 26 August 2021

★★★★★ 5/5

Google

Amanda! What a lovely and knowledgeable agent! Thank you for your patience and understanding and helping us find out new home! Front start to finish it was. A delight to have you and the rest of the team on our side. I couldn't recommend McConnells more. So nice to find somewhere that feels like a family.

Mecia · 28 October 2025

★★★★★ 5/5

Google

Amazing customer service from Lisa. Lisa went over and above to help us in our search for a rental property. A genuine caring approach to her job. I couldn't recommend Lisa and McConnells higher for the service they provide

Karen · 17 October 2024

★★★★★ 5/5

Google

For the last 11 years I have rented a my warehouse through McConnells. They are really friendly always have the answers and if not they get back to me straight away. We are moving now and they helping us with the move to make it stress free and know I can count on them. Will miss there happy friend ways and nothing being to much. Amanda your amazing thank you for everything you have done over the years. Rate McConnells 5star.

James · 17 January 2025

★★★★★ 5/5

Google

Hi, i'm very pleased to meet McConnells in my journey to find a new home. And overall i'm super satisfied regarding the hospitality, informed us with information very easy, chating, reacting if is some problems, i am super happy to be part of your customers. Thank You for all have you done!! Enjoy your day!

Marius · 28 October 2025

★★★★★ 5/5

Google

Very happy with McConnells and can’t recommend them enough. They managed to make signing process very quick, smooth and trouble free especially during such busy/holiday period Xmas/New Year. If you are looking for a reliable and highly professional agents in the area - look no further. Special thanks to Lisa.

Az · 29 January 2024

★★★★★ 5/5

Google

I would like to share my experience with mcconells. The service they provided to us was great and the way they responded to our concerns was fantastic. For a first time buyer the buying procedure was very stressful but whenever we need help from them they were very excellent. Our special thanks to Mr Dean Nash who responded to all our concerns very well and always very helpful and supportive throughout. Thanks to Victoria as well for the help. All the best for the company and once again well appreciated for Dean's help and best wishes to you Dean. Regards Premimol Laijesh

Premimol · 7 June 2020

★★★★★ 5/5

Google

Hi👋, from 1st time wen i see the house i said "here are my place", beautifull house, briliant staff, easy to sorted out, any problem easy to sorted, enough information to know everything, super happy to meet them. Thank you for your advice and time put it to be a smouth moving.

Maria · 28 October 2025

★★★★★ 5/5

Google

For in excess of 25 years, McConnells have fully managed my many rental properties. They market the properties, source the new tenants and control the day-to-day management of the properties. In the event of a tenancy ending and the property becoming vacant, they do their utmost to ensure a smooth transition to the next tenancy in a timely fashion. I have always found them to be a company that will offer advice and provide a service not only to me but also to the tenant.Long may this continue.

Colin · 3 December 2024

★★★★★ 5/5

Google

Very happy with McConnells and can’t recommend them enough. They managed to make signing process very quick, smooth and trouble free especially during such busy/holiday period Xmas/New Year. If you are looking for a reliable and highly professional agents in the area - look no further. Special thanks to Lisa.

Azamat · 31 December 2023

★★★★★ 5/5

Google

We found our new home through McConnells and honestly the have been nothing but professional and amazing. They were fair and transparent and we're so grateful we were able to secure our new family home 🏡 through them. Great buying experience and would certainly recommend them if I was selling my a property. …

Abenaa · 24 September 2025

★★★★★ 5/5

Google

Excellent service from Mcconnells Estate Agents from my initial contact with Dean to now Amanda who has been dealing with my new purchase. Amanda has been so wonderful in communicating with me and always available for me to arrange viewing to the property I am buying. Excellent Estate Agents to deal with!!!

Saad · 3 November 2023

★★★★★ 5/5

Google

McConnells Estate agents are very professional and compassionate, especially Lisa, she treats you with a personal touch like a human being not a number. I will rent from them again and will recommend any one dear to me to do business with them.

Obinna · 27 April 2024

★★★★★ 5/5

Google

I have been a client of Mcconnells for over15 years and am very pleased with their service. Their tenant referencing technique has delivered long term tenants, no rent arrears and minimal dilapidations. This leaves me a happy landlord. Their advice when sought or offered is spot on. I have found the staff helpful and professional. Would I recommend them to anyone seeking a rental property? Most certainly! Would I recommend them to any landlord seeking an agent? Again, most certainly! Full marks so far, keep it up!

Peter · 19 October 2024

★★★★★ 1/5

Google

If i could give 0 stars I would it's been over a week now and i haven't been able to use my garden with a new puppy, in the process of trying to toilet train this is less than ideal. i live next door to a property that they say they manage which is laughable as it hasn't been visited for over year. Appalling customer service been told twice that peole were coming to investigate and not a single person showed. the first time I was told I wasn't in when I had come home early to make sure I was and the second time they had no excuse to give me Spoken to by multiple people but mainly sue/nick. sue is friendly enough but only works till 3 so once she leaves nick seems to know nothing about what is happening. I was then asked to illegally enter the next door property via email so they can access the property to fix the damaged fence , i replied stating that this is against law and was quite shocked they had asked Spoke to Nick today and asked, if i was to replace the fencing myself would they reissue the money? As the tenant of the property they apparently "manage" hasnt responded to which he point blank refused Think its outrageous they call themselves a property management company when only one check has been done since she moved in and the property is in need of visable upkeep to which they no nothing of due to not doing their job properly. Also that they feel that's it is ok to ask other people to illegally enter a property on their behalf. Then have the cheek to mention legal processes that need to be in place when dealing in property like i am the clueless one Nick talks to me like I'm an idoit not sure if that's because I am a woman or because I sound young and was shocked when I was able to state legal requirements regarding properties I just want to be able to use my property as i wish, like any home owner should be able to. Seems like the only thing this company is interested in managing is money! Stuff everyone else

Johdi · 8 June 2018

★★★★★ 5/5

Google

I have actually lost count of the number of years that my property has been with McConnells! I feel that they manage to maintain a great balance between the landlord's and tenant's needs. They communicate swiftly and effectively and most importantly, as a landlord who lives overseas, I am able to fully trust them to look after the house and the tenancy. They have undertaken many refurbishments at my house over the years and take all the stress out of finding and handling tenants. Thank you McConnells!

Debbie · 23 September 2024

★★★★★ 5/5

Google

Renting with McConnells was great. The team (Claire, Lisa and Jules) kept me informed and updated throughout the time between viewing the property and finaly moving in. They are realy nice and very proffesional in what they do. Would i reccomend to a freind ? Of course i would. Thank you ladies. X

Andy · 25 August 2025