Trusted Agent profile · Dartford
★★★★★
578 reviews across 3 platforms
6 Market Street, Dartford, DA1 1ET
Land Estates Agent's office in Dartford, at 6 Market Street, is rated 4.7 out of 5 across 578 reviews on three platforms, including 307 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Land Estates Agent, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Dartford office, from every platform, shown as written. First names only.
5/5
TrustpilotLewis the secret 007
Would like to say my experience with land estate has been amazing as a first time renting , Lewis has been well mannered and patient with the whole process always been willing to answer any questions I have about anything the flat and process Thank you Lewis and the whole team Joel
5/5
GoogleI had a wonderful experience with Land estate. I like the transparency and how quick they were to respond to my questions during our mortgage process. Lewis in particular was awesome and was always available to listen. Thank you Land estate
5/5
GoogleVery helpful and kept us informed and aware of everything going on throughout did everything they could for us Lewis was amazing so helpful and genuinely kind! Can’t thank him enough for helping myself and my family!
5/5
TrustpilotVery nice service
The staff at the office were very courteous and nice.They were always ready to help.Anytime I called in with a problem, they usually respond promptly.We worked with Lewis and I found to be especially helpful.I will definitely recommend Land estates based on my recent experience with them.
5/5
GoogleVery good service, process was seen less and efficient. Ali and Lewis were very helpful
Thanks so much Joyce. I am so pleased you were happy with our service. Kind regards Donna Harris Branch Manager
5/5
GoogleFastest apartment I have ever rented. Viewed the house on Monday and collected the keys on Sat. Friendly and lovely customer service. I'm impressed.
Thank you Alaba!
1/5
GoogleI’ve been dealing with this agent for close to a year now and the interpersonal skills the majority of the staff possess are extremely atrocious, non caring and utterly rude. I’ve raised several concerns on many occasions and every time they have been fallen on deaf ears and I have to keep chasing them up. And when I do eventually get to someone, the response is very demeaning and not forthcoming or eager to sort the problem out - as they very clearly point out on their website where they state customer satisfaction is of sever importance to them - in my case an utter lie. Apparently they have also recently received awards for their amazing services but I am still yet to see this in practice. I live in a property that they manage with a young child and they have not seen to issues I’ve raised. Only this Thursday after months of chasing them up, is a smoke & carbon monoxide alarm going to be fitted in the property. So for a year it was not working and no checks were carried out - which is illegal. I would HIGHLY recommend you do not deal with this agent as you will be dissatisfied. I am only remaining in the property as I am a single parent and the current renting climate is extremely difficult so I am trying to secure a suitable home before I move. I cannot wait to leave this agent and deal with a much kinder, professional service. I have been renting for 6 years and never have I come across an atrocious service such as Land Estates. If an option for zero stars was available I would have selected that. But unfortunately I had to tap one star I. Order to post this review. I hope I have saved many innocent, hard working people from getting involved with an agent you will definitely have ongoing problems with.
5/5
GoogleProfessional with a good line of communication throughout which is not always the case with some! Would highly recommend to anyone wanting a smooth, stress free move.
Thank you so much for taking the time to share your wonderful review! We're thrilled to hear that our team was able to provide a smooth and stress-free moving experience for you. Communication is indeed a key aspect of our service, and we're glad to hear that you found our team to be professional and effective in keeping you informed throughout the process. We appreciate your kind words and would be happy to have the opportunity to work with you again in the future. Thank you for recommending us to others, and we hope to continue providing top-notch moving services to many more customers like you!
5/5
GoogleI want to say thank you so much for such a quick and quality job! The agent was always on the phone and very helpful! You can immediately see the high qualification! highly recommend this agency!
Thank you for your generous feedback! We're delighted to hear you were satisfied with our quick and quality service. Our team takes pride in maintaining high standards, and we appreciate your recommendation. If you ever need assistance again, we're here for you!
5/5
GoogleLewis is top man👍 I called in a day before viewing, Lewis arranged all and i received referencing agency results and confirmation of letting within one day. Smooth and quick process.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleThanks team for your wonderful support in starting the tenancy and understanding my urgent situation of moving in the catchment area for my DDs admission. You were highly responsive, Spacial thanks to Lewis and Kim,
5/5
TrustpilotLewis Powell Land Estate - Excellent Service
Lewis is a polite well natured person, who has helped me more than he had too.He went beyond his title to assist and ensure I received the best service and assistance.I would recommend anyone and everyone who is looking for a place to stay to contact him for help
5/5
GoogleI rented a house through land estates and Lewis , one of their agents was very helpful and patient despite my unavailability most of the time because of work. The whole process was orderly and professional . I highly recommend.
Thank you Ada
5/5
TrustpilotThank you to all the staff at Dartford…
Thank you to all the staff at Dartford branch, especially Alexa and Kim. They found perfect flat for my sister and she was moved in with in 2 weeks. The whole process was made as easy as possible and we are delighted with the flat. Thanks again, Dave
5/5
GoogleLand Estates is easily one of the most competent estate agency in London if not the UK. They have competent workforce. Lewis in particular is an excellent human being. He is such a good communicator and a very enlightened fellow. You won't regret dealing with them ⭐⭐⭐⭐⭐
Thank you for your kind review.
5/5
GoogleLewis was truly amazing. He was professional and ready to answer any questions, offer options and profer solutions. I am glad to be renting a property with Land Estates and I highly recommend them.
1/5
TrustpilotI had a viewing and was told everything…
I had a viewing and was told everything is ok in the room.I made payment and signed my tenancy agreement and was given a key to the room only to arrive in a room that has no electricity and heaters are not working.Your company immediately told me you don't deal with maintenance!! Ok I contacted the landlord and it took 24hours to have electricity supply but almost 48hours now and I am freezing in a cold room.
5/5
Googlethank you land estate for your outstanding service , support and guidance . Everyone please follow the Landestate for your dream house, flats or any kinds of property you like. Hats off you team
Thank you for your heartfelt appreciation! We're thrilled to have been a part of your journey and grateful for your kind words.
5/5
TrustpilotAn excellent estate agent!
An excellent estate agent!Very pleased to deal with you guys, a special thanks to Selina, Lewis, Kim & Ann for your timely responses and updating me on every steps of the process. You guys are exceptional team and a 5 star estate agency....I wish you guys continued success!!
5/5
GoogleMy name is Adetokunbo Soluade, my experience with the officer in charge Lewis, was awesome, outstanding customer service with high level of professionalism. LEWIS was always available to respond to all my enquiries, even during situations when he should have been off duty. Meeting him at the property at Moatfield House Dartford twice, he was always punctual and still had to wait for me even while i was running late for property view. Just been informed that my referencing has been completed, i just want to use this opportunity to express my appreciation to Lewis and the LandEstates Team, as they welcome one of their newest tenants at Moatfield House Dartford. Thanks for all your supports.😊🙏Adetokunbo
5/5
TrustpilotTotally recommend
I needed to find a house before going on holidays and Lewis has been tremendously helpful, he supported me during the offer process and expedited the referencing to enable me sign the contract asap. Very professional and friendly too, I would totally recommend using their services.
5/5
Google5 stars. A special thank you to Lewis.PositiveResponsiveness, Quality, Professionalism, Value
Thanks Dionne. Lewis, is delighted that he could help you. Kind regards Donna Harris Branch Manager
5/5
TrustpilotLand Estates sales team - amazing!
Land Estates sold my property for me and they were amazing. They were always there to answer my queries and always kept me updated. By far the friendliest Esate Agents I have ever come across - Donna is a superstar. I would highly recommend them to everyone!
5/5
GoogleAs a former tenant for over 2 years, Land Estates is the epitome of what you want in an estate agent company. The liaison between myself and the landlord was ideal. All maintenance issues were dealt with swiftly, with professionalism and support from the agency. Promptness from requests to the agency, them speaking the landlord and returning back to me with a result and solution to the issues were dealt with swiftly. Even throughout the pandemic; they made sure as tenants, we were their priority. Lewis, Kim, Donna, Tamsin, Ali and Jack are a few of the fantastic staff I’ve had the pleasure of working with the last few years. Top staff, top company. These are the guys you need to be coming to for your housing rental or buying queries in Dartford or surrounding areas. Thank you for making for what so many find so difficult as tenants, so easy with you with professionalism, support and kindness.
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Yes. In The Trusted Agent 2026 awards: Land Estates Agent, Dartford won Trusted Agent.
