Trusted Agent profile · Dartford
★★★★★
104 reviews across 1 platform
Ashmere, Longhoughton Avenue, Dartford, DA10 1FU
Countryside Homes Home Counties South's office in Dartford, at Ashmere, is rated 4.2 out of 5 across 104 reviews on 1 platform.
Every review we hold for the Dartford office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat experience - Meridian One
We recently purchased a flat at the Meridian One development and wanted to express our gratitude to the entire team. As first‑time buyers, we received exceptional support throughout the process, never any pressure, overselling, or the pushy tactics we’d experienced elsewhere.
5/5
TrustpilotEasy and straightforward
Staff were friendly.
Hi Olatunji, Thank you for taking the time to leave us a review, we appreciate your feedback and are glad to hear you found our staff friendly. We will be sure to pass on your kind words to the team! Kind Regards, Sarah Countryside Homes
5/5
TrustpilotFantastic experience with Miss Sophie
I had a fantastic experience with Miss Sophie from Property Sales. She helped us so much throughout the whole process and always contacted me in time, which gave me the chance to secure the last 3‑bedroom house. She spent a lot of time showing us different properties and was always patient, professional, and supportive.
5/5
TrustpilotWe purchased a new build in Brookfield…
We purchased a new build in Brookfield Estate and from the sales team and builders, Michelle, Phil & Paul were so accommodating on every aspect of the build from start to finish, the new home is extremely warm in these cold months, thankyou from Mike and Amanda
5/5
TrustpilotCountryside home is the very best 👌very…
Countryside home is the very best 👌very professional and a great developer
Hi Fayokemi, We're happy you had such a positive experience with our countryside homes. We appreciate your recognition of our professionalism. Kind Regards, Sarah Countryside Homes
5/5
TrustpilotSo far very effective and efficient…
So far very effective and efficient friendly service
Hi Kelly , We're happy to hear that you had a friendly and efficient experience. Thank you for your positive feedback. Kind Regards, Sarah Countryside Homes
5/5
TrustpilotVery Helpful Staff
Very Helpful Staff, courteous, polite and friendly.
Hi Alan, We are happy to hear that our staff was helpful, courteous, and friendly! We appreciate you taking the time to leave us this great feedback. Kind Regards, Sarah Countryside Homes
1/5
TrustpilotWe purchased a new build property last…
We purchased a new build property last May day. 2 The house was flooded because the shower trap in the en suite was not connected properly. The ceilings lights smoke alarms were all full of water. It took them months to do the job properly. They wanted to send a laborer I’m not a painter to patch you up. The back garden is like a Bog the soffit boards on the back of the house and not fitted to the brick properly and have a large gap. We have reported this for months and still not got any anyway the properties in Goshawk drive Maghull I’m not very good build to continuing to build new properties. I would seriously think twice before purchasing one of them as they have to sale is appalling did the cracks in the ceilings what is still ongoing being fixed they give you a two year warranty, which is not worth the paper it’s written on. We have wagons from 7 AM of the morning in and out covering the cars with just the driveway is a disgrace because of the mud coming off the road as you drive onto the path you carry in the mud into the house so if you’re thinking of buying it asked someone who lives there first
5/5
TrustpilotWe have a great experience
We have a great experience. Craig, the Sales Consultant, is very helpful and patient in answering our questions as first-time buyers.
Hi Josie, We're glad you enjoyed your experience. It's wonderful to know that our sales consultant was helpful and patient with you as first-time buyers. Thank you for your feedback. Kind Regards, Sarah Countryside Homes
5/5
TrustpilotExcellent service from start to finish…
Excellent service from start to finish from danielle (sales) anthony (site manager) and the hole team on site. Constant update on house progress and helpful and kind on site and communication.
5/5
TrustpilotHas anyone moved into the homes in…
Has anyone moved into the homes in Sherford Plymouth and wants to leave an honest review for future buyers?
Hi sarah miller, We appreciate you seeking honest feedback. We encourage residents to share their experiences, as it's valuable for future buyers. Thank you. Kind Regards, Sarah Countryside Homes
5/5
TrustpilotVery good service
Very good service - positive but objective.
Hi Ivan, We appreciate your positive and objective feedback. We are happy to hear that you had a very good experience with our service. Kind Regards, Sarah Countryside Homes
3/5
TrustpilotThe information we received was not…
The information we received was not accurate. We were bit disappointed.
Hi Mrs Gurdish Sandhu, We regret that the information provided was inaccurate, and we are sorry for the disappointment. We'll review this to ensure better accuracy. Kind Regards, Sarah Countryside Homes
1/5
TrustpilotInaccurate Sustainability Policy
Inaccurate Sustainability Policy - Shockingly bad companyVistry/Linden/ Counrtyside/Bovis whoever you are - If it were possible to give you zero stars I would.Your Sustainability Policy states:We will place people and communities at the heartof our decision-making process and build sustainablecommunities that last and flourish. To ensure thateveryone’s needs remain central, we follow theVistry “Building Communities” approach, frommaster-planning and design, through to buildingand aftercare, working closely with communities andstakeholders throughout the development journey.To achieve this, we will carry out placemaking focused engagement with local communities and localcouncils and develop an approach to post occupancyevaluation to ensure a cycle of continual learningTo safeguard nature, we will work towards ensuringbiodiversity action plans are in place on all projectsand maintain relationships with Conservationorganisations..Focused engagement with local communities - what a joke. We, the residents of Glen Parva has asked for your attention to our concerns over the last few months whilst you construct a site of 165 homes on a previous landfill site. We have repeatedly asked for analysis of the dust that coats our homes, our cars and our children's lungs ! we want to know what is in it because we know what is in the ground below your site and what is being released into the air because of the work you are currently undertaking. Why won't you meet with us to discuss these concerns - where is your promised 'focused engagement with local communities' ? What an absolute shower of reckless constructors you are; and judging by the reviews on here, there won't be any aftercare for the poor souls that buy these properties, once ready for sale...Absolutely shocking - DO NOT BUY THEM
5/5
TrustpilotStarting our first home journey with…
Starting our first home journey with countryside was a bliss. They made the process smoother and understood all our questions. Very happy that I choose them to buy my first home.
1/5
TrustpilotAppalling service, worst ever experience with a house builder
Countryside Homes have treated me appallingly from the start. We reserved a new build plot with them, then about a month later, despite our reservation, they put the plot in a buying scheme, which meant we could no longer buy it. We chose another plot and, 3 months later, without any kind of discussion or notification with/to me, they sold it to someone else. Again. So, twice in a row, we reserved a plot with them and they just sold it from under us. Over three months, I made multiple attempts to contact Countryside, to discuss our arrangements. They wanted me to reduce the price of our house, which I said I was open to, but then they continued to ignore me and not return calls or answer emails, so we had zero contact or discussion. I called their offices and was told they’d get back to me, but they didn’t. I sent emails and they were all ignored, from the local sales rep right up to their head of sales. They used an intermediary, ‘Move with Us’, and while they were more responsive to me, they never managed to persuade Countryside Homes to actually contact me.In short, Countryside Homes are extremely unprofessional and you cannot trust anything they say, in my experience. My advice would be to have nothing to do with them, there are a lot of their competitors who will treat you with some respect.
1/5
TrustpilotI would love nothing more than to be…
I would love nothing more than to be writing a positive review, but unfortunately our experience with Vistry/Countryside has been extremely disappointing.
5/5
TrustpilotVery Helpful Sales Team
Sales team were very friendly, approachable, knowledgeable and helpful - did not feel pressured etc. and did what they could to be helpful - excellent experiance
5/5
TrustpilotWe’ve had a very positive experience… Thank you Ben, Bradley and team.
We’ve had a very positive experience with Countryside Homes at Tattenhoe Park.
1/5
TrustpilotDo not even bother buy a house from…
Do not even bother buy a house from this company.You are better off buying a house and renovating it.They are have terrible customer service,their are very prejudice when you approach their showrooms too
5/5
TrustpilotExcellent Service and support.
Friendly, knowledgeable, and supportive team.
5/5
TrustpilotGreat service
Had a great experience buying a new build from countryside homes. Justine at calico grove was really nice and always helped us with anything we needed. Really happy with our home and the services we received.
5/5
TrustpilotLovely welcoming staff
Lovely welcoming staff, friendly and knowledgeable
5/5
TrustpilotPleasant experience and gained some…
Pleasant experience and gained some useful information on the benefits of new homes.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Countryside Homes Home Counties South's Dartford office has 104 reviews across 1 platform: 104 on Trustpilot (across the whole business).
Countryside Homes Home Counties South Dartford is rated 4.2 out of 5 across all 104 reviews.
Countryside Homes Home Counties South Dartford, Ashmere, Longhoughton Avenue, Dartford, DA10 1FU.
