5/5
Mille from the letting teams has been friendly, and highly effective in communicating the issue and sorting my rental home
Agent replied · 8 January 2025
Thank you very much for lovely review :) sincerely team Haart.

Trusted Agent profile · Dagenham · Essex
★★★★★
641 reviews across 2 platforms
1-3a Reede Road, Dagenham, Essex, RM10 8DP
Part of haart, see every office.
haart's office in Dagenham, Essex, at 1-3a Reede Road, is rated 4.7 out of 5 across 641 reviews on two platforms, including 633 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Dagenham office, from every platform, shown as written. First names only.
5/5
Mille from the letting teams has been friendly, and highly effective in communicating the issue and sorting my rental home
Thank you very much for lovely review :) sincerely team Haart.
5/5
Yesterday we had a viewing with Ekzon Metalia, he was on time, really polite, helpful and gave us a very good tour of the property. He gave us all the time we needed to view but also to answer all our question about the property. Thank you.
Thank you for your kind words Sabine, I really appreciate the positive feedback.
5/5
Very pleased with Ekzon's level of service and proffesionalism whilst helping me through the process as it can be a very stressful time, i relied on him alot to help me through the stages and he kept me calm throughout. If you're calling in ask for Ekzon!
Thank you for leaving a five star review. We wish you all the best!
1/5
Worst experience ever as a first time buyer, offer accepted, then rejected then they left me waiting 4 days before accepting my higher offer to be told it's a race to vaualtion with other buyer at 4pm, I began my main application and was informed within 16 hours I lost the race, I was stringed along and left devasted with financial loss. Please avoid as they are predatory and heartless
Dear Abdul, I am very sorry to hear that your experience wasn’t satisfactory, if there is anything we can do to help in future or if you wish to discuss any aspect of your experience we are happy to contact you. Thank you. haart Dagenham Team
5/5
We completed the sale of our house today and I have to say how impressed I am with the whole team at Spicer Haart. From the initial dealings with Gary, Jordan & Ben who were all extremely helpful, through to Karen who helped the sale progress smoothly. I can’t thank them enough.
Hi Paul, thank you for taking the time to leave a review. We wish you all the best!
5/5
Simon and Josh and all staff were very professional and well mannered. It’s very stressful as a landlord, new tenant and tennant that’s vacating so managing all 3 I can imagine can get tricky. Was very happy with the service. Simon’s very calm and level headed.
Hi Maria, Thank you so much for your review, I am happy you were happy with the service you received. If there is anything else we can do please let me know. haart Lettings Dagenham
1/5
Dagenham Letting Team is very useless. I found problem last year. The property management team is incompetent, unprofessional and careless. i tried to speak with someone and everyone is in meeting, busy or not in the office. The worst letting agency in Dagenham. Absolutely disgusted with this agency. Its unbelievable how they have high review. They are forcing people to put good reviews. Very unorganised and unprofessional. Poor communication and dishonest bunch of people in Dagenham Letting Team. wish I never had to deal with them. Any landlords looking for an agency to join with trust . Please don't use haart Dagenham Letting team. They are horrible with landlords.
5/5
I like using heart agency because they are patient and has good customer services and they are very efficient in their job.
thank you for your kind review
5/5
Being working with Sergio in this field is the greatest experience anyone else would wish to go through. I've been amazed by his quick response in getting things sorted out. This is the right person to be between the business and the clients. I give him the highest mark, " five ☆☆☆☆☆"PositiveResponsiveness, Quality, Professionalism, Value
Hi Augusto Thank you for your review! Always happy to help! Haart Dagenham
5/5
Nazmeen is very polite and helpful.
Thank you very much for taking the time to write a review. Its always a pleasure helping our customers. Have a lovely day!
5/5
I just had a conversation with Denis ,he is very cleara d professional agent he help me to find a property I really recommend this Estate agent with really nice staff
Thank you very much Gabriela very nice speaking to you . We at Haart Dagenham Lettings will do our very best to help you
5/5
I cannot express my gratitude for the service offered by Lee. I have never rented before and was exceptionally worried about the process but I need not the service they offered and the personal support is amazing. Once again I would like to say a huge thank you to Lee.
5/5
JOSHUA was and has always been very helpful, always go out of his way to help in finding the right home for you. He is a superstar and needs to be promoted. He understands your needs and helps you find the right home for your family.
Hi Sylvester, Thank you for leaving us a review, i am happy you were happy with the service we provided at haart Lettings Dagenham. Anything else we can do thank you for letting us know!
5/5
I've been a tenant for almost 2 years. Every time I've contacted my property manager (Alison) she was very helpful, understanding and she always made sure my query is answered in a timelymanner. I am delighted with the level of professionalism she provided so far. Keep up the good work guys!PositiveResponsiveness, Professionalism, Value
Hello Loredana, thank you for your lovely review, we are happy we managed to make this process smooth for you! All the best!
5/5
Just wanted to say a big thank you to a fantastic company and team, very polite and very professional. From the word go Ben, Shiraz, Karen and Daniel you have all been truly amazing nothing has been too much trouble you have often gone above and beyond. Thank you once again we will definitely recommend you. Take care (hope you enjoyed the cakes)
Dear Paul Sweeney, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. If you have any further questions, please give us a call. We're always happy to help! haart Dagenham Team
5/5
Lee is very professional, helpful and prompt in doing his job. He always updates about the progress and have provided great support while renting out our flat. My husband and I are really happy with the services Lee has provided. :)PositiveResponsiveness, Professionalism
5/5
Amazing viewing with Denis Asaftei, he made the viewing easy and explained to us everything we needed to know about the property.
Thank you for your lovely review, kind regards Haart Dagenham Lettings .
4/5
Millie has managed my rental property for a few years now and she has always been very responsive and helpful. I feel I can rely on her to action things quickly and efficiently.
Thank you for your 5 star review for Millie. If you have any further queries or questions please do not hesitate to contact us. - haart Property Management
5/5
Wonderful experience and had a great time meeting a young star Mr. Denis. Had a great viewing
thank you for your lovely google review , kind regards Haart Dagenham Lettings
5/5
Purchase went smoothly. Karen in particular we very active chasing the vendor so the transaction completed quickly.
Dear Philip Williams, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. If you have any further questions, please give us a call. We're always happy to help! haart Dagenham Team
5/5
I got new home from haart agency they are very good agency in uk a specially Sergio he is very good and kind person for costume service how he talk to people I recommend haart for everyone who looking for new homes to contact haart please thanks 🙏 🙏 …
Hi Richard Thank you for leaving such a great review! Take care and speak soon. Sergio Trillos haart lettings - Dagenham
5/5
Jordan came to value my house and was lovely, on time, very professional & friendly. Gave me all the information I needed without all the boring sales pitch stuff I expected lol. Clear, concise and relevant information only. He didn't even mind that my pets wouldn't leave him alone lol!!!
Thank you very much for taking the time to write a review, wish you all the best!
3/5
I'm happy with their response on initial enquiry and viewing. But the follow up and response are too slow. I'm not sure if it is agency or the landlord issue. Ended up with no property after weeks of follow up.
Dear Kothandaraman Asokan (Prem), thank you for sharing your feedback with us. We apologize for any delays in our follow-up and response. We will investigate this matter further to ensure a smoother experience for our customers in the future. Thank you for bringing this to our attention.
1/5
My experience with this agency was very poor and here is why. Me and my friends contacted the agency about 3 bed property. For the whole month they were saying that they don't have the key for the property and it's impossible to organise the viewing, but when it finally happened the property happened to look completely different then on previously shown photos. The condition of the property was definitely not acceptable... I don't want to say disgusting... Fungus on every wall, missing cupboard doors, fridge looked like someone vomited inside, leaking water from the ceiling etc. Agent agreed with us that this things are meant to be fixed and we don't have to worry because they will going to take care of these. We kindly asked if we could be part of that renovation as one of us is professional in this field. They never get back to us. When we were calling back they hang up on us and started ignoring our calls. And then when we called from different phone number they picked up and after confrontation denied everything and said that property is no longer available. Thank you guys for taking "care" and being extremely "helpful" during this hard enough process. To anyone who is interested in renting with this agency... don't waste your time and health, it's not worth it...
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: haart, Dagenham won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.