5/5
GoogleI would like to thank Matt Butler and his team for helping us to sell our house in Dagenham. The whole experience was stress free and very professional. I will definitely be recommending Balgores. Thank you.
Trusted Agent profile · Dagenham
Verified
Balgores Dagenham reviews
★★★★★
1,315 reviews across 2 platforms
293 Heathway, Dagenham, RM9 5AQ
Balgores's office in Dagenham, at 293 Heathway, is rated 4.6 out of 5 across 1,315 reviews on two platforms, including 567 Google reviews rated 4.7.
Reviews
Every review we hold for the Dagenham office, from every platform, shown as written. First names only.
Google5/5
GoogleThey are truly great as they helped me to find my property to meet my requirements and budget and i had excellent experience with them. Femi sarah and Georgia are great team and did their best to achieve my dream …
5/5
GoogleThanks very much to Femi and Balgores team for the continuous guidance and perseverance in our first property purchase. We are very pleased with all the commendable effort made in this long run purchase process with the property chain to …
5/5
TrustpilotExcellent service provided by Ali…
Excellent service provided by Ali Mehmood, Morgage advisor at Balgores Property. Ali si the friendliest and nicest person who will go above and beyond for his customers. He was always so helpluf, he would take time to explain everything to us and he is genuinly a great professionalist. He is an expert at his filed and I can't thank him enough for all his help on our property
5/5
TrustpilotThis is the third time I have used…
This is the third time I have used Peter and Claire at balgores. Yet again they have both been fantastic. We have been updated all the way through, even when there has been issues, Peter has always managed to sort them for us. Great service and will 100% use these guys again
5/5
TrustpilotAbove and beyond
From the moment I met with Jack, I felt reassured. He is reliable, professional and nothing is too much trouble.I also had dealings with Gosia who was also very nice and professional.The whole experience with Balgores was professional, friendly, and reliable.They was always there for me at the other end of the phone, even coming to visit me to help with some paper.They go above and beyond.
1/5
GoogleAVOID!!! Firstly they failed to turn up for 2 viewings in the week and left the sellers to show me around. Made an offer for a property which was accepted by the seller and we spoke a number of times directly. But these cowboy agents were trying to force me to use their in house services (solicitor/financial advisors) which I refused to do so as I had my own trusted people I always used. The agents (Ricky/Alex) ended up making excuses to decline my offer as they couldn't make the most commission possible. As a buyer - AVOID!!NegativeResponsiveness, Professionalism
1/5
TrustpilotBalgores Property ROMFORD
Balgores Property ROMFORDNot even a one star!!!!!Awful service from the moment we started our rent agreement.Before we started our agreement they were after us almost everyday making sure that all the paper work was in order. Very helpful. But all changed once we moved. We had problems with the hot water tank and the kitchen floor MAINLY since DAY ONE.We didn't have hot water on the daily basis for almost a month an a half, and my daughter tripped on the kitchen floor few times already!! Very slow communication, sometimes they will take 10 days to respond to my email. And when they finally respond they are not even specific to the updates or you find out that they didn't contact anybody yet and they are asking you for more details, when they supposed to come already when an outcome!!!The service standards are horrible... And we are being waitting for compensation for a month already and the property manager that has been "dealing" with our department and all the issues just responded today saying that he is in annual leave and he will not come back till next week!!!!!! So basically he left without resolving our issues!!!! To be honest I don't think is fair that the landlords will gave us a compensation for the EXTREMELY POOR SERVICE OF THE PROPERTY MANAGER HIMSELF!!! The compensation should come from the agency itself!!!
1/5
TrustpilotAppalling lack of interest and service.
Appalling lack of interest and service. Do not have any idea how to manage property, on either the landlord or tenant side, or how to provide a professional service. Do not read emails, or communicate effectively within their team, or with their client and make no effort whatsoever. Extremely disappointing.
5/5
TrustpilotLong time selling but a good result
My property was on the market for a long time and I reduced the price a couple of times under the guidance of Charlie at Balgores in Hornchurch. It worked because it eventually sold. They handles all the viewings and I was kept up to date with feedback. Would definitely recommend.
Agent replied · 15 June 2024
Hi Linda,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic, please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
1/5
GoogleEnquired about a property in Varney Gardens and the sales agent was abrupt and rude requesting all my information to just say she has got no viewings which they could have stated from the start. Disgraceful information gathering techniques …
5/5
GoogleAmazing experience buying our first home. Darrell, Femi and Sarah did a fantastic job helping us and explaining everything we needed and being in constant contact with us and our solicitor to make sure everything went well. Specially being …
1/5
Trustpilot0/10.
Bought my first property through Balgores and was pretty terrible from start to finish. I had 4 viewings with them before picking my purchase property and the agents were late and uninformed on every viewing. On one viewing, the agent Ross did not even know how to get out of the property. I would not have picked my property if the seller was not present on the viewing, as the agents knew nothing and the seller had to answer all my questions. Sean insisted I pay for the private survey in order for them to take the property off the market, which it then took them over a week, and pressure from my solicitors to do so. Dealing with them throughout the coronavirus pandemic, they showed little to no care for this or personal circumstances due to this. Once completed, the agents also did not even get the keys correctly so on my completion day (which should have been celebratory) I could not even access the property. Avoid at all costs if possible.
5/5
TrustpilotPeter Walker & Claire Dartnell from…
Peter Walker & Claire Dartnell from Balgores & all the team have been great would use them to move and highly recommend them. We’ve used them 3 times before. Made the process easy. Great communication.
5/5
GoogleReece was very helpful when finding me my property. Would definitely recommend to anyone looking to rent a property in the area.
5/5
GoogleThanks Balgores! Femi and Sarah were very helpful throughout the sale and purchase process. They provided a great service, would highly recommend!
1/5
GoogleAbsolutely unnecessary insisted on a reservation agreement. The sale fell through due to no fault of my own however, I only received a partial refund. Unfair and unnecessary
Agent replied · 29 August 2024
Hi Maria, Apologies that you feel this way. Our reservation agreements are to protect both … More
5/5
TrustpilotVery helpful team
Very helpful team, Reece was very helpful and always there when we need help. I will recommend Balgores Dagenham anytime because of Reece.
5/5
GoogleThey are step ahead of other agents when it comes to selling and buying as a team..A special thanks to Nicki Newton for her professional approach at every state of the transaction. Great job
5/5
GoogleWe have just purchased a home through Balgores agency and we can't thank enough to everyone. We would like to especially mention Louise as she is amazing. Professional and efficient, friendly and trustworthy. The agency should be really …
5/5
TrustpilotRichard Burns and his Team at Balgores…
Richard Burns and his Team at Balgores Upminster are exceptional. They constantly provide me with an outstanding service as a Private Client lawyer and Richard always gives helpful, constructive and trustworthy advice. He valued properties for me during the first lockdown by providing adequate and extensive comparables based on past sales. He also managed to market properties and administer sales in extremely difficult circumstances. Richard and his Team provide a professional service that is second to none.
5/5
TrustpilotRoss was very helpful from start to…
Ross was very helpful from start to finish. Always in contact and very active with the progression of the sale. All in all a faultless service. Would highly recommend.
1/5
TrustpilotTook way longer to sell than we were told it would
Said the sale of our flat would complete in 8 - 12 weeks, but took nearly 6 months - even though we had an immediate offer. Very poor communication from Jason, didn't ring back when he said he would and didn't keep us informed of what was going on even when things seemed to be going wrong. Didn't inform us that we would need a Gas Safe certificate and an electrical certificate which the buyer's solicitor requested 2 weeks before the exchange date. Added unnecessary stress to the sale as we had to find companies that could do the tests urgently and added hundreds of pounds to our cost of sale.
1/5
TrustpilotI am very disappointed and discouraged…
I am very disappointed and discouraged to buy a property after I paid £499 for simply conveying solicitors and also £500 paid for the broker. I am NHS employee saved the money paid £1000 and waited about 4 months to get my property finally I am informed that the developer asked more £10000. The broker promised won’t charge me for the next property but they are not responding when I call.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want Balgores to help?
Send Balgores a message.
