Trusted Agent profile · Dagenham

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Balgores Dagenham reviews

4.6

★★★★★ Excellent

1,315 reviews across 2 platforms

293 Heathway, Dagenham, RM9 5AQ

Balgores's office in Dagenham, at 293 Heathway, is rated 4.6 out of 5 across 1,315 reviews on two platforms, including 567 Google reviews rated 4.7.

Google logo

4.7 / 5

567

Reviews on Google

This office

Trustpilot logo

748

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Dagenham office, from every platform, shown as written. First names only.

4/5

Google

Good estate agents and friendly

Laura · 24 October 2025

Agent replied · 24 March 2026

Good afternoon, Thank you for taking the time to share your positive feedback about our friendly service. … More

5/5

Google

Service was so good.Highly recommended.

Aka · 24 October 2025

Agent replied · 24 March 2026

Good afternoon, Thank you for your review. We're thrilled the service exceeded expectations and appreciate your … More

5/5

Trustpilot

Great service throughout the duration…

Great service throughout the duration from beginning to end .A special mention to Andrew who’s experienced negotiation skillsAnd style managed to bring buyer and seller to common ground And achieve a sale Mr toulson

Lee · 23 May 2019

Agent replied · 15 June 2024

Hi Lee,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic, I'll be sure to pass your praise along to Andrew. Please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley

5/5

Trustpilot

Great Agency

Great Agency, amazing staff. They have made our buying experience so easy, as we were first time buyers we had no idea what needs to be done. They explained the whole process, recommended Morgage advisor, who later on recommended solicitors. We managed to move in to our new home in 3 months. Thank you all!

Mariya · 26 February 2022

1/5

Trustpilot

Worst experience we’ve ever had

Worst experience we’ve ever had. We moved in despite them after securing a key ourselves. Rang 9pm night before telling us we couldn’t move in because a new boiler was being fitted!! No thought to where we might live , no common sense, just ‘computer says no ‘ attitude. No idea who gas was with or electric or WiFi basically getting paid 12% management fee to do nothing. Would never ren or buy a house that had Balgores as agentsAs is typical of Balgores I contacted as requested, told me he was on holiday and would follow up on his return, can only guess he’s on a very long holiday as no contact to date, don’t use them

Dave · 9 February 2020

Agent replied · 15 June 2024

Hi Dave,We're sorry to hear that your experience wasn't satisfactory. We pride ourselves on our fantastic customer service and a matter like this is unnacceptable. We've launched a full scale investigation internally to work out what went wrong here to ensure it doesn't happen again, and as a Director I will personally ensure due diligence is conducted. We would like to invite you to have a chat with us directly so we can find out how we can improve our service moving forwards. Please feel free to contact me via daniel@balgoreslettings.com and we can organise a chat.Kinds regards,Daniel Hanks, Lettings Director

5/5

Trustpilot

Excellent service and support

Huge thanks to Kellee and Louise in the Romford team who helped us sell our house! Both were on call anytime to help with our enquiries and made sure the process ran smoothly for both the buyers and us as sellers! Cant thank them enough for all their support.

Chloe · 31 October 2022

5/5

Google

Amazing service from Nikola

Steve · 24 October 2025

Agent replied · 24 March 2026

Good afternoon, Thank you for sharing your feedback about Nikola's customer service. We're delighted you had such a positive experience. … More

5/5

Google

Nikola and james have been absolutely fantastic

Mohammad · 24 September 2025

Agent replied · 24 March 2026

Good afternoon, We are elated to hear Nikola and James provided fantastic service. Thank you for recommending them, we will be sure to pass on your feedback. … More

5/5

Google

It's all awesome. Thank you Mr James.

Mark · 24 September 2025

Agent replied · 24 March 2026

Good morning, Thank you Mark! We're delighted you had a good experience with Balgores. Kind regards Balgores Dagenham

5/5

Google

Nikola has got good, extraordinary and excellent customer service skill... Good job NIKOLA

Odubote · 22 July 2025

Agent replied · 22 May 2026

Good afternoon, Thanks for your kind review. We pride ourselves on providing an excellent customer service, so it's great to hear we didn't disappoint on this occasion. … More

3/5

Trustpilot

Got better eventually

After my initial confidence with selecting Balgores, I have to say that for a considerable amount of time I was somewhat disappointed with the service received against what had been promised. Although they were efficient at arranging viewings and marketing the property, the lack of contact did frustrate me. I lost count of the number I times I had to contact them to find out what was happening! To be fair, this was resolved after the member of staff I had been dealing with left the company. Also some small niggles about the front door not being locked properly and lights left on when they showed prospective buyers round.That being said, after the change of staff, things progressed quite quickly and a sale was achieved.

Diane · 13 November 2019

Agent replied · 15 June 2024

Hi Diane,We're sorry to hear that the initial proceedings didn't quite reach our usual standards - we pride ourselves on providing a fantastic service throughout the sales process. We are however pleased to hear that once a new member of staff took over that the process was more positive from there on.If you have any further questions or queries please do not hesitate to get in touch with us again!Kind regards,Brad Stanton, Branch Manager of Balgores Chelmsford

5/5

Trustpilot

MAB Peter & Claire

Absolutely fantastic advice and service from Mortgage Advisor Peter and Assistant Claire (MAB). Communication was regular, professional and timely. Claire was proactive at following up any solicitor queries and Peter was contactable at all hours and always responded quickly! Top man!

LW · 7 July 2023

5/5

Trustpilot

I used Peter Walker & Claire for my…

I used Peter Walker & Claire for my mortgage (for the 5th time now) as they always delivery and never disappoint. Initially sound advice on a strategy and then a pain free and easy process of obtaining a re mortgage. Clear communication throughout the process in and out of office hours with nothing too much trouble, Great service as always - thank you very much

Joe · 4 November 2024

5/5

Trustpilot

Above and Beyond

Cannot recommend Peter and the team at Balgores enough. They have assisted us no end through the toughest house move you can imagine, always punctual and concise and go above and beyond to get things over the line, at all hours imaginable. Thank you all, Reece and Rachel.

Reece · 17 November 2022

5/5

Trustpilot

One again the team at Balgores…

One again the team at Balgores Hornchurch lead by Billy Gill, provided a seamless and stress free sale of property having used Balgore’s previously this time was exceptional. Balgore’s don’t offer a service where you’re a name, house, number on their books to sell and meet target’s they listen to are both parties needs and in this instance it proved a huge success for both matching seller and buyer without even the need to go to the street marketing and ensured the sale was expedited within 6 weeks. Faultless, making it stress free for all.

Miss · 23 May 2019

Agent replied · 15 June 2024

Hi Lucy,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic. Please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley

5/5

Trustpilot

Finding a new home

Finding a new homeFinding a new home is hard enough, especially with the pandemic we are in and all the uncertainty. The team in Romford Lettings made this an absolute dream to do. The boiler cut out and the property management team sent an engineer that day who managed to get it all up and running. Cannot recommend enough

Chris · 21 January 2021

5/5

Trustpilot

Process was made easy and stress free

Process was made easy and stress free! Just would like to thank the team at Balgores Hornchurch especially Donna Victor and Deepak who all were very responsive and professional throughout this process. I would highly recommend them for anyone trying to purchase a property. thank you Luman

Luman · 14 November 2022

5/5

Trustpilot

Best team ever.

A big thank you to the entire team At Balgores estate agent. I have just completed my first home purchase with this incredible and talented team. If you’re a first time buyer give them a call, I’m sure you’ll receive excellent care. I massive thank you to both George and Femi for all the help they’ve provided me with and regularly updating me with my purchase.

Abdifatah · 30 September 2024

5/5

Google

Nikola from Balgores has been great helping us find and sign for our new flat. She is attentive, quick to answer questions and has made the process pleasant whereas other agencies have made it quite difficult. Balgores have been a delight to deal with - friendly and communicative.

Charlotte · 26 May 2025

5/5

Google

Nikola really is very helpful. And we're satisfied

Zaman · 22 August 2025

Agent replied · 22 May 2026

Good afternoon, Thank you for your 5* review. … More

5/5

Trustpilot

A big thanks to Balgores

I cannot praise Balgores enough,we completed during lockdown which wasn’t with out its challenges but the team at Balgores have been amazing ,a special thanks to Billy the manager who has been professional and exceptional keeping his finger on the pulse throughout the whole process ,I would highly recommend Balgores .A big thank you to the whole team.

Donald · 26 January 2021

5/5

Trustpilot

Balgores Romford

Initially viewed a flat and when we realised we could afford something more Anj suggested we view a house just around the corner. Straight away Anj went to get the keys to show us around, and this is the house we ended up purchasing. Very accommodating and helpful, all the way through the process. Would definitely recommend! Thanks.

Cam · 21 January 2021

5/5

Google

Great experience from start to finish. Used Balgores as letting agents and Paul Loding, who was referred to me, couldn't have been more helpful and professional. Guided me through the whole process. Very responsive to any questions I had. Very happy with my experience, and highly recommend Paul.

Caroline · 30 August 2022

5/5

Google

I have just bought a house with balgores It took a long time to finish they were really helpful and were patient with me always helped me to the end of the purchase I don’t remember all their names but Femi,Georgia and Sarah all very helpful thank you

Onder · 22 May 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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