5/5
GoogleSarah and Georgia was wonderful, very helpful and explained everything. I have sold 2 houses with them and have been really happy. Would recommend them greatly. Think they both deserve a bonus.
Trusted Agent profile · Dagenham
Verified
Balgores Dagenham reviews
★★★★★
1,315 reviews across 2 platforms
293 Heathway, Dagenham, RM9 5AQ
Balgores's office in Dagenham, at 293 Heathway, is rated 4.6 out of 5 across 1,315 reviews on two platforms, including 567 Google reviews rated 4.7.
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Reviews
Every review we hold for the Dagenham office, from every platform, shown as written. First names only.
Google5/5
TrustpilotIf I could give six stars I would
If I could give six stars I would! Great service from valuation to handing keys over on move day. Billy and his team where extremely attentive & professional throughout. I cant speak highly enough of Balgores of Hornchurch.
Agent replied · 15 June 2024
Hi Matt,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic. I'll be sure to pass your praise along to Billy! Please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
5/5
GoogleAmazing service from Nikola
Agent replied · 27 December 2025
Good afternoon, Thank you for your review; we will be sure to pass your feedback on to the team. … More
5/5
GoogleI sold a property through Balgores. Sarah is honestly hands down the best estate agent I have come across. She is driven to sell and was very supportive throughout the entire process. Sarah was so confident that she gave me a time frame. …
5/5
TrustpilotMortgage advisor
Great team. The whole process was explained from day one and made simple. There was no hidden cost. They were very helpful and even went all the way to help with further unexpected issue. Would definitely recommend for their service. Thank you Abi & Mackenzie
5/5
GoogleFemi is the best estate agent I’ve ever come across. Firstly, he’s always dressed and looks sharp! And secondly he knows all the answers and is super helpful. His team, Louise and Sarah have also been unbelievable from start to finish in …
5/5
GoogleExcellent service and nice person 👍 …
Agent replied · 24 March 2026
Good afternoon, We are thrilled to hear about your excellent customer service experience. Thank you for the kind words. … More
5/5
GoogleNikola so professional with good customer skills
Agent replied · 24 March 2026
Good afternoon, Thank you for sharing your positive feedback about Nikola's professional service and excellent customer skills. … More
5/5
GoogleNikola and James so helpful and professional.
Agent replied · 24 March 2026
Good afternoon, We’re grateful for your kind words. Thank you for acknowledging the helpful and professional service provided by Nikola and James, it means a great deal to us. … More
5/5
GoogleNikola tokarska made the whole process easy and smooth for us All together a good experience
Agent replied · 22 May 2026
Good afternoon, Many thanks for your review, we're delighted to hear you were happy with our … More
4/5
GoogleI love the James how he managed everything for us within the time.
Agent replied · 22 May 2026
Good afternoon, Thanks for your kind review. We'll pass your thanks onto James and the rest of the team. … More
5/5
TrustpilotBalgores Hornchurch were fantastic
I would definitely recommend Balgores Hornchurch. The whole team are extremely professional and hardworking. Selling a property can be a really stressful process but I felt supported and looked after throughout. Thank you to Billy and Callum for your passion, great personalities and knowledge. Thank you to Donna (Sale Progressor) who worked tirelessly on our behalf - your reassuring phone calls were priceless!
5/5
GoogleHave dealt with Balgores before (Romford branch) so I wasn't surprised when the staff turned out to be honest and helpful.
Agent replied · 23 October 2024
Dear Colin, Thank you for your kind words about our team. We're delighted that we were able to provide you with an excellent service, and … More
5/5
GoogleRating: ★★★★★ I had a very good experience with this letting agent. Their service was excellent, professional, and efficient. Highly recommend!
Agent replied · 8 December 2024
Good afternoon, Thanks for leaving us such a lovely review, we really appreciate it. We're happy to hear that our team provided you with an excellent service, and … More
5/5
GoogleThe service I received from Balgores Dagenham in renting my property was great. Paul is very professional and helped me a lot with any questions I had. Charisse was also very helpful,my rent went into my account very quickly,once they had …
5/5
TrustpilotThank you to Donna in after sales.
Thank you to Donna in after sales for her help in navigating a particularly difficult chain. I am sorry if I was terribly annoying! We got there in the end.
5/5
GoogleVery good experience with Balgores property’s Thank you nikola for co operations
Agent replied · 22 May 2026
Good afternoon, Thank you for your kind feedback. … More
5/5
TrustpilotHighly Recommend
We recently sold a property with Josh at Balgores, Josh was brilliant, he was very professional and dealt with the process quickly before then passing it to Sarah the Sales Progressor to continue the sale. Sarah was also brilliant, she dealt with our sale amazingly and was so helpful with any issues we had. We can't recommend these two highly enough!!
1/5
TrustpilotAbsolutely terrible!!!
I inherited Balgores when they bought out my property management company, and it has been the worst experience ever. If i could give them zero stars I would. Do not let Balgores manage your property because my experience with them is that they don’t give a damn, and just collect your money every month. An inspection was not done of my rental house in two years, they “forgot” to pay me for three months, and then when I requested my rent they shorted me a month until I requested they rectify it, they have charged me double for repairs, won’t give me copies of documents because “they are in storage”, and don’t attend to hazardous items on property inspections until you bring them to their attention, etc. It has just been a complete nightmare!!!!!Update March 2024I requested that I get my property back in March 2022, via an email to Paul Loding, regional lettings manager. I don't believe that initiated the process because he never responded to my request. Six months later, I made the same request to Amanda Farmer, and I believe that she got the ball rolling. I have a 12 month lease with a clause stating that I would get my property back with the tenants rehoused in approximately 60 days. It is 2 years later, and I keep being told that the council has nowhere to put the tenant. I have not had an increase in my rent in 8 years so I know that I am not getting the fair market value in rent. I feel that I have been misled because I was not told that the 60 days could be two years or more, as far as getting my house back vacant, as I would never have signed up for that. It is as though it is not my property. I am very upset as I cannot sell my property as I had planned. Their resolution is to advise me to get a solicitor! I would advise everyone not to enter into any letting contracts with Balgores. Furthermore, I am not getting copies of contractor invoices that I have been asking for since October of 2023. I don't know why that is an issue with Balgores, as the previous company was transparent and would freely provide me with contractor invoices promptly.
5/5
TrustpilotUpminster Branch
Would like to say a massive thank you to Peter, Donna, Claire and Abbie from the Upminster Branch. The teams help and efforts in securing our first property made the process so much easier! Would have no hesitation in using Balgores again in the future! GC & HL
5/5
TrustpilotA big thank you to Balgores at Hornchurch.
A big thank you to Kellee Newman and Donna Hickey and team at Balgores Property in Hornchurch. There dedication was much appreciated and they were always at the end of a phone with good advice and help. We definitely couldn't have done it without them. They come highly recommended. Best wishes to you both.
5/5
TrustpilotExcellent team
Excellent team, special thanks to Peter Walker and Claire Dartnell. Keeping us updated during the whole buying process and stress free.
5/5
TrustpilotPurchase completed in under 6 weeks!
Purchase completed in under 6 weeks! James was brilliant in handling the initial viewing and negotiations to help us secure the property the same evening! Donna was superb in talking to both sides and chasing docs to avoid any delays. The office are always on the ball with calls & emails, I couldn't ask for more from an estate agent!
1/5
TrustpilotExtremely unprofessional
Extremely unprofessional, like others have similarly experienced, they do not respond to email enquiries nor telephone calls. Rather u helpful and abrupt when you contact on their social media and only reply on there as it’s a public platform. I will never recommend this business and I will make sure others know how they act towards potential tenants, maybe they discriminate against a certain group, who knows. But sadly, a very negative experience and for that I will never recommend this company. They also then remove any comments with negative experiences shared on their social media.
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