Every review we hold for the Dagenham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSome of the hardest working people and most importantly, nicest people I’ve ever met. Thank you to Femi, Sarah, Fauziah, George and Georgia for making my experience working alongside the team very memorable and insightful. They made me feel part of the daggers family and will forever be grateful for the opportunity they gave me to learn and develop under their guidance and support. I’ll be perpetually proud to say that I have worked for the Dagenham office 🫶🏾
Nkosinami · 23 September 2024
Agent replied · 23 October 2024
Thank you Nkosinami, all the best for the future.
★★★★★ 5/5
GoogleThis is my first time using Balgores in relation to my rental property. I dealt with Nikola and found her very professional and friendly in every way. Viewing my property went well and Nikola was very informative. She found me tenants …
Carol · 16 November 2025
Agent replied · 27 December 2025
Good afternoon,
Thank you for sharing your experience!
We’re delighted to hear that Nikola provided such professional and friendly … More
★★★★★ 5/5
TrustpilotI used Balgores Romford Branch to carry…
I cannot recommend Balgores Romford Branch highly enough,from the very beginning,Ross, Louise and the team provided an exceptional level of service, while dealing with the Probate, Valuation and Sale of my late mother's property.
Alison · 17 September 2026
★★★★★ 5/5
GoogleI had such a wonderful experience with Nikola. She is Professional, reliable, and truly goes above and beyond. From start to finish, everything was handled with great care . Nikola is not only knowledgeable but also approachable, making the whole process smooth . I highly recommend working with Nikola .
Oluwaseun · 22 August 2025
Agent replied · 22 May 2026
Good afternoon,
We are grateful for your kind words about Nikola's professional service. … More
★★★★★ 5/5
GoogleNicola was amazing. Thank you so much for the service. 5 star from me.
Des · 25 June 2026
Agent replied · 3 July 2026
Hi Des,
Thank you for your kind feedback. We’re delighted to hear that Nicola made such a positive impression with the service she provided. We’ll be sure to share your lovely comments with her and the Dagenham estate agent team. We truly appreciate your 5-star recommendation.
Kind Regards,
Balgores Dagenham
★★★★★ 5/5
GoogleSarah, was very helpful, knowledgeable in her role, answered all my questions, she is very pleasant and happy to help, I love the fact that she doesn’t rush, she made me and my wife believe in her,
Thank you Sarah, we will get in touch soon
Gurpreet · 24 September 2025
Agent replied · 24 March 2026
Good afternoon,
Thank you for your thoughtful review.
We’re so pleased to hear that Sarah’s helpful nature, expertise, and calm … More
★★★★★ 5/5
TrustpilotAbsolutely Outstanding Experience from Start to Finish!
I recently bought a home through Balgores Romford and had an exceptional experience. Oskar was fantastic, always patient, clear, and honest, even answering questions outside office hours. He made a stressful process smooth and reassuring.
The whole team works seamlessly together, and their support continued even after completion. I highly recommend Balgores, a truly professional and client-focused team.
Mannan · 26 February 2026
★★★★★ 1/5
TrustpilotI saw 2 property made up my mind to buy…
I saw 2 property made up my mind to buy out right. Rang the chadwell heath branch and men answered. I said hi I am interested in 2 properties to buy can I have a details plz. His reply was can i be more polite. I should ask how is he and how was his day? Is this a joke. I dont want friends mate. Go out more. Make friends. I dont want to merry your mum.
I have funds and I like to buy. No joke.
I belive staff at chadwellheath branch is not I trained in how to accommodate customers and not Intreated in sells.
This is my 3rd experience at this branch and I belive staff don't like non whites there approaching for business. I can see their reviews it proves this.
If I was a land lord I would not give my property to this clowns. Sycastic and recisum I feel in their tone of voice when spoken.
Avoid this branch if you can. You would thank me later.
Componey should change staff. Specially on the phone.
Disspointed.
Mr · 15 September 2026
★★★★★ 5/5
Trustpilotsell our house
We decided to sell our house, so I arranged for half a dozen estate agents to come round and give me a valuation.
After listening to most of their sales pitches and a fair bit of nonsense, I started to worry, am I even going to find the right estate agent? 🤯
Out of desperation, I rang Balgores, not one of the big-name agencies, but I thought I’d give them a try.
Femi, the branch manager, turned up. He didn’t give a sales pitch or waffle. The only thing he said was, “I want this property on my books, and I will sell it.”
We agreed on a commission rate we were both happy with, and within a week, we had over 30 viewings and an agreed offer.
We’ve now officially sold the property, and we also used Balgores’ recommended solicitors, PCS, who were excellent.
Femi, Sarah, and the rest of the team were brilliant and supportive throughout the entire process. Thank you.
But there’s one person who really stood out. Once Femi and the team had done their job, they passed the case on to someone who saw it through to exchange and completion.
I’m in my 60s and I’ve always wanted to meet Wonder Woman, and I finally did.
Louise.
I had so many conversations with her over the phone. She was on top of everything.
When we received emails from the solicitor filled with jargon, Louise would call us and explain everything in plain English. She made a very stressful process feel manageable, and even human.
I truly hope that everyone going through a sale or purchase has a Louise to guide them through it.
No one asked me to write this review. I’m doing it because it’s well deserved.
I also hope the owners and senior managers of Balgores read this, because it’s people like Louise who make your company what it is.
I sincerely hope you show your appreciation with a Pay rise or at best a bonus.
Sometimes, we don’t realise how valuable someone is… until it’s too late.
Louise, thank you so much for all of your help. Much appreciated And I hope you enjoy your flowers, chocolates and wine.
Thank you
Tony
Mr · 20 August 2025
★★★★★ 5/5
GoogleIt was a pleasure dealing with Balgores from the start to finish. Selling a property can be stressful but they made the whole process smooth and seamless. I can strongly recommend them to anyone buying, selling or letting a property! And special thanks to Femi, Fauzia, Georgia, Louise and Nikola. All the best for the future!
Labu · 22 May 2025
Agent replied · 22 May 2026
Good morning,
Thanks for leaving us such positive feedback.
Our goal is to help our customers through what we know can be a stressful time. … More
★★★★★ 5/5
GoogleWe recently bought our first home with the help of Femi at Balgores Dagenham, and the experience was excellent from start to finish. As first-time buyers, we had a lot of challenges to get morgage but Femi was professional, and always find …
Seref · 22 September 2025
Agent replied · 24 March 2026
Good morning,
Thanks for leaving us a review.
We pride ourselves on receiving positive feedback, thank you so much for … More
★★★★★ 5/5
GoogleI would like to thank the Balgores Dagenham branch for our house move especially Sarah who went above and beyond her call of duty to help us as much as possible, even when our buyer was being very difficult and was trying to reduce the …
Eddy · 22 August 2025
Agent replied · 9 November 2024
Good morning,
Thank you for your review. We love hearing positive feedback from our clients and we'll pass your kind words along to Sarah and Remi, and the rest of the team. … More
★★★★★ 5/5
GoogleA few years ago, we needed to rent a place urgently, and Charisse and Paul made it happen within just a few days. I would be always grateful to Charisse for the support she provided us then. That positive experience stuck with us and was …
Zoe · 22 August 2025
Agent replied · 22 May 2026
Good morning,
Thank you for your lovely feedback regarding our team. We’re so pleased to have … More
★★★★★ 5/5
GoogleNikola has been working tirelessly to find the right tenants for my property, and I have been thoroughly impressed with her dedication and professionalism. She is highly competent in her role, and her experience, expertise, and warm, …
Mavin · 22 October 2025
Agent replied · 24 March 2026
Good morning,
Thanks for leaving us such a lovely review, we really appreciate it.
We're happy to hear that our team provided you with an excellent service, and … More
★★★★★ 5/5
GoogleFemi went above and beyond to help with the sale of my bungalow. All staff were very helpful. Would highly revommend
Sally · 17 March 2026
Agent replied · 24 March 2026
Good afternoon,
Thank you for your review. It was a pleasure for the Dagenham branch to assist with your sale. … More
★★★★★ 5/5
GoogleI would like to thank Sarah for her fantastic service, expertise and approachability in helping with a recent house purchase. She is an asset to Balgores and made the whole process very stress-free. I would recommend Sarah & Balgores very highly to anyone looking for a high quality estate agency in Dagenham!
Mamun · 22 May 2025
Agent replied · 22 May 2026
Good morning,
Thank you for your glowing feedback following your recent experience with Sarah. We'll be sure to pass this on to her. … More
★★★★★ 5/5
GoogleVery good bunch of agents.
They kept it professional and calm even though I bothered them quite a few times.
Now that the purchase is almost over the line. Everyone can be happy that it's over. 😂
Well done Rayyan, Well done Femi for maintaining your professionalism under all circumstances.
Imran · 3 August 2026
Agent replied · 27 July 2026
Hi Imran,
Thank you for your fantastic feedback. We’re delighted to hear that Rayyan, Femi, and the Dagenham estate agent team provided professional property sale support throughout your purchase. It’s great to know their expert property guidance and calm, responsive approach helped keep your moving process progressing smoothly. We truly appreciate your kind words and wish you every happiness in your new home.
Kind Regards,
Balgores Dagenham
★★★★★ 5/5
GoogleI had a wonderful experience with Balgores Property, and I would like to give a special thanks to James Ojejimi for his outstanding support throughout the process. James was professional, approachable, and always ready to answer my …
Mahmudul · 16 October 2025
Agent replied · 24 March 2026
Good afternoon,
Thank you ever so much for your kind and thoughtful review.
We're delighted to hear that your experience with our Dagenham branch, was such … More
★★★★★ 5/5
GoogleVery open and friendly. Nikola is patient with her clients. She explains every step in details. I'll recommend her to you.
NAD-K' · 10 March 2026
Agent replied · 24 March 2026
Good morning,
Thank you for your feedback.
We're delighted to hear that you were happy with Nikola’s customer service. … More
★★★★★ 5/5
GoogleAmazing communication. And helped through every process. Could not be happier. Charlotte Cobbing is an absolute incredible agent to work with x
Shania · 24 February 2026
Agent replied · 24 March 2026
Hi Shania,
Thanks for your review, we're delighted you're happy with our service. It's great to know you've had such a positive experience with us. … More
★★★★★ 1/5
GoogleMy experience with this estate agency was very disappointing from start to finish.
After my offer was accepted, I did not receive a written confirmation. When the confirmation was eventually sent around a month later, the purchase price stated was £2,500 higher than the offer I had agreed.
One member of staff, Rajvir Sondh, was unprofessional during my interactions. On one occasion, I received a call in the morning demanding that I provide my mortgage broker and solicitor details by 5:00 pm the same day. During the call, I felt that he raised his voice and spoke in an unnecessarily aggressive manner. Other staffs were also non responsive.
The agency also requires buyers to sign a Gazeal agreement. Buyers pay £1,080 to enter this agreement, while, in my experience, the seller did not have to pay anything. In my case, the seller was unresponsive for more than two months. When I later tried to make a claim under the agreement, I found that the clauses made it extremely difficult to qualify for the advertised £5,000 compensation.
In addition, I was charged £90 for an ID check, whereas other estate agents I have dealt with have carried out this process at no extra cost.
Based on my personal experience, I would not recommend this agency. I encourage prospective buyers to read all contracts carefully, understand any fees and terms before signing, and make an informed decision.
Akif · 6 August 2026
★★★★★ 5/5
GoogleBalgores Dagenham have been absolutely amazing from start to finish. They really helped push us through the months of buying our first home. The support was amazing. I want to give a special thank you to Fauzia, she really reassured me …
Salma · 22 August 2025
Agent replied · 8 December 2024
Good afternoon,
Many thanks for leaving us a review. We'll pass on your special thanks onto Fauzia and the rest of the team. … More
★★★★★ 5/5
TrustpilotExceptional service from all the team, especially from Chris West
We were looking to sell our house & was told by close family to use Balgores Upminster, as they had recently sold with them, having had Chris West as their agent & had an amazing experience from start to finish. We followed suit & successfully sold our house within 3 weeks of it being listed with Balgores Upminster. We have no doubt this is because of the exceptional service from all the team, but especially from Chris West. Chris is professional, approachable & passionate about what he does. He kept us updated daily as to progress & was always available for catch-ups, even on the weekend. Thank you so much for all your help Chris! You are a star! We love our new house & we would recommend anyone to use Balgores Upminster.
Shenai · 16 June 2025
★★★★★ 5/5
GoogleGreat experience with Nikola as my lettings negotiator. Very responsive, clear throughout the process and handled negotiations smoothly. From the start they were professional, responsive and transparent. Viewings were arranged quickly and …
Wedding · 16 November 2025
Agent replied · 12 November 2025
Good morning,
Thank you for your kind review.
We're pleased to hear that you had a good experience with Nikola as your … More
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