Sage & Co Property Agents Cwmbran reviews

★★★★★ 5/5

Google

Excellent service, friendly, reliable and superb communication

Tim · 22 November 2024

★★★★★ 5/5

Google

We have used Sage and Co over a number of years and have always found the business to be extremely informative, helpful and professionally managed. First Class service and highly recommended.

Steve · 28 July 2023

★★★★★ 5/5

Google

Carol and the team did their best to make the house sale run as smoothly as possible. I would highly recommend Sage and Co to anyone wanting to buy or sell.PositiveProfessionalism, Value

Jo · 25 August 2021

★★★★★ 5/5

Google

Megan & Diane have been fabulous with our move. I have been such hard work and they’ve accommodated every time. It couldn’t have gone any better. Thankyou both so much

Seren · 29 July 2023

★★★★★ 5/5

Google

Fantastic to deal with, swift responses after every enquiry i had, freindly and extremely willing to help and asist in finding and preparing me for a new property. 🌟🌟🌟🌟🌟 …

Duncan · 27 July 2023

★★★★★ 5/5

Google

Found all the team at the Sage office in Cwmbran very helpful and proactive from the initial valuation, through to the sale of this property, dealing with a number of changes along the way and resolving questions raised effectively to achieve completion.

David · 31 May 2022

★★★★★ 1/5

Google

The following review is a based on a personal experience of using Sage and Co. For information to the reader, I have been called by Sage and Co today (17/05/21) and asked to remove this review and refused. All information herein contained can be proved in writing. The reason for giving Sage and Co, Cwmbran a 1 star review is due to us as buyers not being advised during the buying process about the legal status of the house i.e - that the vendors had not been granted probate at any point through the mortgage process at a significant financial cost to ourselves . We had the great misfortune of finding out this information some time later after a surveyor's report identified leaves entering the attic space and after we had commissioned a building and roofing professional, at our cost, to check the general condition of the roof. The attached photos demonstrate that the roof had holes at two points. Like any buyer, we were keen to get this repaired as we were quite advanced into the mortgage process and committed to fulfilling the purchase, but needed the permission of the vendor to carry any work out on a property of which we were not yet the legal owner. It was when the issue of repair was pushed, and through consultation of the solicitor already addressing various minor issues with the property, that we discovered that the property had not even been granted probate. This information hit us for 6. We were three months down the line since making an offer, had paid the mortgage arrangement fee, arranged and footed the bill for a comprehensive valuation and surveyor's report AND for our own benefit commissioned and paid for a full roof inspection, plus solicitor's fees as part of a fixed package. Whilst it is legal to place a house on the market, that has not yet been granted probate, I feel very let down by Sage and Co. This information would have been known at the very beginning of the mortgage process and was never conveyed. Had we been advised earlier, we would have been able to make informed choices before committing financially, especially given that we were keen to move out of rented accomodation within a matter of months. Due to the ongoing heavy rainfall coupled with the inability to repair the roof and the risk of the ingress of rainwater, we reluctantly pulled out of the sale and accepted financial losses which could have been avoided. Based on this experience, I wouldn't use Sage & Co in the future. The experience brought considerable stress and removed the pleasure out of buying and owning the house.

Kevin · 6 June 2021

★★★★★ 5/5

Google

Absolutely lovely people helped us a lot with moving and very quick response. Made everything so much easier than we thought and dealt with every enquiry with urgency

Jess · 10 September 2023

★★★★★ 5/5

Google

Incredibly helpful team and very helpful service. Made the moving process much easier. Thank you for all your help!

Chris · 26 March 2024

★★★★★ 5/5

Google

Found the Cwmbran office staff to be very professional and friendly. Really helpful with any questions I asked and communication first class. I would not hesitate in recommending them.

Christine · 19 July 2023

★★★★★ 5/5

Google

Had dealings with Carol and Nikola at the Risca branch for a recent house purchase. Very helpful and quick to respond to queries and emails.

Keir · 27 October 2023

★★★★★ 5/5

Google

Megan from the rental team is absolutely amazing went above and beyond and put up with me sending her millions of emails 😂 would highly recommend this agency all very helpful …

Ryan · 1 April 2023

★★★★★ 4/5

Google

The staff at Sage & co were always very courteous and helpful and always tried to resolve any issues I or my tenants had. I would like to thank them all very much

Karen · 8 November 2022

★★★★★ 5/5

Google

Sage have been our letting agents for a few years and have provided an A1 service. Now, as our selling agents their professional, friendly advice and guidance has proved invaluable! Highly recommended!PositiveResponsiveness, Quality, Professionalism

Shelley · 25 August 2022

★★★★★ 5/5

Google

Fantastic, efficient, friendly service from the whole team for our recent home rental. Felt supported throughout the process and they couldn't have done more to help us. Highly recommended.

Alyson · 2 December 2022

★★★★★ 5/5

Facebook

After going through hell with another estate agent and landlord,this company has completely restored our faith that there are good estate agents out there that will go the extra mile! We have been having a problem with mice in our property that we rent of them and phoned them this morning to tell them that the problem wasn't gone and within a hour they had someone from p.c pest control come out to the property and he was absolutely brilliant with us! Put poison down and also lots of helpful advice! Looking forward to seeing him in a couple of days on a re visit about the mice! Gemma also came out and done an inspection on the house this week and was fabulous with us! Very polite and helpful 1000% recommend this company! Thankyou for looking after us guys :)

Carly · 14 April 2018

★★★★★ 5/5

Google

Sage & Co team were very cordial & helpful in helping us find our new home in Cwmbran, South Wales. Thank you for helping us with the smooth, straightforward and prompt process.

Devika · 11 July 2022

★★★★★ 1/5

Facebook

I highly recommend staying away from these money hungry unhelpful agents. Such poor customer service. After finding myself homeless after an electrical fire in one of their properties I was offered no help or compassion. I was given the blame despite reporting numerous faults with the property. I left the property in Feb and today I have been told i will not receive my 600 bond. Why??? Because they had to remove my burnt belongings. After the fire they refused to get an electrician to confirm that the house was safe despite the fire service advising them to do so. Forcing me to put my self at risk while emptying the property. Losing my bond because I left things behind! I paid my rent on time without fail every month. It's clear that's all they cared about !

Helen · 16 May 2017

★★★★★ 5/5

Google

Sage & Co have been really professional from viewing the house to updates on maintenance being carried out. When ever I need anything they get back to me without hesitation. I really recommend them.PositiveResponsiveness, Quality, Professionalism, Value

Foster · 25 August 2021

★★★★★ 1/5

Google

Awful agents. If you have a problem with the house you're renting they do nothing. Been in our house for nearly 2 years now and nothing has been done about the damp, dodgy boiler or broken toilet. If we could afford to move again we would

Matthew · 7 June 2018

★★★★★ 5/5

Google

Professional, efficient and polite. Communication is key, and they were very good at keeping me updated on progress and helping out with queries. Great to deal with.PositiveResponsiveness, Quality, Professionalism

J · 25 August 2022

★★★★★ 5/5

Google

Sage & Co have been really professional from viewing the house to updates on maintenance being carried out. When ever I need anything they get back to me without hesitation. I really recommend them.PositiveResponsiveness, Quality, Professionalism, Value

Kyle · 9 January 2021

★★★★★ 5/5

Google

Rhiannon and staff in the Risca office have been helpful and attentive to all my needs as a new landlord. They answer my questions and respond very quickly. I would highly recommend their service.

Traindolly · 6 June 2021

★★★★★ 5/5

Google

Very professional, polite and helpful. Responded promptly to any queries we had, a pleasure to deal with them. Would recommend Sage and Co.

Don · 2 December 2022