1/5
TrustpilotTerrible
Terrible. Was booked to view a flat near Holloway Road, viewing cancelled because they suddenly rented to someone over the phone who they sent a video to. Terrible agents, don't waste your time.
Trusted Agent profile · Cumbria
Hunters Cumbria reviews
★★★★★
666 reviews across 2 platforms
56 Warwick Road, Carlisle, Cumbria, CA1 1DR
Hunters's office in Cumbria, at 56 Warwick Road, is rated 2.8 out of 5 across 666 reviews on two platforms, including 137 Google reviews rated 4.5.
Reviews
Every review we hold for the Cumbria office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotThank You but No...
Dagenham Branch quoting £420 for a property evaluation. Shocking !! Most of other estate agents are providing appraisals free of charge.
1/5
TrustpilotRude manager (Sarah)
Rude manager (Sarah) - in fact she was slightly violent and very difficult to deal with. No interest in trying to listen, talks over you and doesn’t give any info about property - sadly with current housing market the estate agencies can afford to be disgusting and behave unprofessional and get away with it. Avoid using them to sell
1/5
TrustpilotPoor service and follow-up on enquiries
I registered to view a property as soon as it came up and they never answered. When I rang them they fobbed me off as some second class person. They did not bother taking my details for any other properties. To me they are unprofessional.
1/5
TrustpilotDon't use them!
We had an unpleasant experience with our local Hunters and now these pests from head office are repeatedly sending us letters urging us to let them take care of our unsold property. We wouldn't use them if they were the last estate agent in the country.
1/5
TrustpilotAbsolutely awful
Absolutely awful, left two messages, ignored me, booked viewing appointments twice, ignored again. Totally ignored me all week, they are unprofessional shambles, avoid.
1/5
GoogleRang for help in finding a property as I’m needing to move closer to family. The woman I spoke to was the most unhelpful woman I have ever spoken to. Wasn’t even interested in answering any questions or even helping. Will definitely give your company a wide birth and go elsewhere.
1/5
TrustpilotAwful communication
Awful communication. Don’t care about buyers, customer service or doing the right thing! @kevinholinrake and @johnwaterhouse what a shame what your staffs lack of care, basic humanity and customer service has turned your business into! You should be ashamed of how they treat potential purchasers.
1/5
TrustpilotPoor experience for the 2nd time!!!
Poor experience for the 2nd time!!!I will never recommend or use this agent. Seems crooked, says one thing and does another.We found that they played us off against another buyer because 'Alan' was a friend of a family, rung very true when it all came out. Shame on people who are in jobs which deal with peoples livelihoods.
1/5
TrustpilotShocking company
Shocking, sell property then can't sell. No due diligence, no respect to the customer. They don't get back to you even when you have bought a property. Staff wide boys and inexperienced, be warned do not use will cost a lot of money...
1/5
TrustpilotArrogant bunch of people
Hunters estate agents are bunch of rude, arrogant people. They make you feel like nobody. Suggestion to everybody if you buy/rent property please don't go through them. That will save lot of your time and energy.
1/5
TrustpilotPoor experience
Poor experience, saw a house, rang up the same day it had been listed, told me I was the only person interested and that I could view it Saturday afternoon! 9am next morning he said it had sold wouldn’t let me view!! A lot of lies and mis- guidance!! Poor customer service. Not a good agent at all!!
5/5
TrustpilotAbsolutely fantastic team at castleford…
Absolutely fantastic team at castleford helpful from beginning to end sped the process up really good
5/5
TrustpilotExcellent experience with Hunters
I had an excellent experience with Hunters/ the Lettings Agency in Greenwich, London. Shane (Senior Negotiator) is extremely helpful, very friendly and highly professional. Shane offered excellent customer service.Also very transparent and no hidden charges at Hunters. Based on my personal experience with Shane at Hunters I would highly recommend Hunters. Thank you, Klaus
5/5
GoogleI am very pleased with the professional service that we have experienced so far from Hunters and Nicola. Communication has been perfect.PositiveProfessionalism
Agent replied · 19 June 2024
Thanks for the feedback Alan it's very much appreciated.
1/5
TrustpilotAbsolutely useless
Absolutely useless, caused a whole chain to collapse, never take calls never respond to emails! I'd avoid as much as possible and if your chain has them involved I wouldn't accept an offer, complete clowns
1/5
TrustpilotVery unprofessional company. Please avoid.
Very unprofessional company and incompetent manager by the name Maryam. Avoid this company. Will certainly not be recommending this company to anyone, if anything, making sure people avoid this company at all costs.
5/5
GoogleOnce again excellent service from the Carlisle team, professional and reliable.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 19 June 2024
Hi Nigel, Thanks for the great feedback. I will pass this onto the team.
1/5
TrustpilotDisgusting customer service
Disgusting customer service. I've just called to book a viewing on a rental property and it sounded like the person was on loudspeaker - I could barely hear them and kept asking them to repeat themself. Then they informed me that it was for families only and slammed the phone down on me.
1/5
TrustpilotWe are absolutely disgusted with the…
We are absolutely disgusted with the way we have been treated regards to renting a property through hunters.We were told a move in date only to have it changed last minute and changed again after booking moving van and getting deliveries organised to come the next day.I will never use hunters again.
5/5
TrustpilotThe world needs a new way of not…
The world needs a new way of not forgetting the Holocaust. We have had numerous documentaries and historical fiction films and tv shows to learn from. And now we have a SENSATIONAL show that will awaken us and keep the conversation of anti Semitism, racism and the plights if all disenfranchised groups of the world at the forefront.
1/5
TrustpilotSo unprofessional
Hunters took over my tenancy from my landlord. Since then they have ignored emails asking for legal documents and repairs the landlord never did. Absolutely fuming because now I can't get any help
1/5
TrustpilotRude, incompetent and pushy
Hunters BlackpoolThe sales staff are loud, pushy, and act like a bunch of failed double-glazing salesmen desperate to close a deal.The office staff are incompetent, can't take messages, calls are not responded to and wrong information given out.A big fat zero for customer service skills. Just plain rude.I wouldn't recommend them to sell a garden shed.
1/5
TrustpilotTerrible management
Terrible management no valid electric safety cert for 5yrs. Floods in living rm not addressed for 2yrs. Put rent up by 350£ with no updating. Certificates emails ignored. Very poor standard of management. Don't care for tenant needs. Don't manage full stop
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Hunters Cumbria
How many reviews does Hunters Cumbria have?
Hunters's Cumbria office has 666 reviews across two platforms: 137 on Google, 529 on Trustpilot (across the whole business).
What is Hunters Cumbria's rating?
Hunters Cumbria is rated 2.8 out of 5 across all 666 reviews, and 4.5 out of 5 on Google from 137 reviews.
Where is Hunters's Cumbria office?
Hunters Cumbria, 56 Warwick Road, Carlisle, Cumbria, CA1 1DR.
