Bridgfords Culcheth reviews

★★★★★ 1/5

Trustpilot

Avoid these clowns (Poynton branch).

Avoid these clowns (Poynton branch). They provide a shocking service. Terrible communication. The conveyancers they recommended were utterly atrocious and useless. After six months of wrangling with a supposed first time buyer (us selling with NO chain too), buyer pulled out a day before we wanted to move. Estate agent didn't even try to get a reason why. Just a one line email saying the buyer had pulled out of the transaction. No phone call. Shocking company.

Mr · 5 April 2025

★★★★★ 1/5

Google

Frances used our family to pump up other offers for the seller. She confirmed after a long and arduous process we'd had our offer accepted. She then encouraged the vendor and other buyer to carry on viewings (seller confirmed) and the buyer gazump us in my opinion. She knowingly didn't send out a memorandum of sale to us for 5 days whilst getting other parties to outbid us. After we paid for searches etc Frances informed us someone had come in with another bid.......from there played us off as an auction for bidding. She openly admitted she knew this and that's why she didn't send the memorandum of sale across. Then told us we didn't get the house. The next day it was put as STC for the other buyer. Something she refused to do for us in 5 days. She openly admitted on the phone she knew of another bid hence when she didn't do the memorandum of sale. She let us pay for searches while using us a pawn we believe. It was absolutely the worst experience I've ever had with any kind of company. There was no remorse and I don't know how she sleeps at night for a little but extra of commission. Openly trying to get improved offers and more viewing whilst sending us acceptance confirmation and letting us pay fees is a very very underhanded trick.

D · 27 August 2021

★★★★★ 5/5

Trustpilot

Amazing team

Frances, Doug & Dev were amazing with our recent purchase. They were always available & helped us every step of the way with the purchase of our new home.

Anne · 26 March 2025

★★★★★ 1/5

Trustpilot

Totally manipulating the applicants

Totally manipulating the applicants. Before viewing mentioned about two tenants and the staff arranged the viewing. Now they are telling me they can’t allow two tenants.

Usman · 9 July 2026

★★★★★ 5/5

Trustpilot

Buyer's review

I'm writing this having been the purchaser of a property, which may carry more weight than those reviews from sellers given the nature of the business. In short, Owen (from the Poynton branch) and his colleagues were astounding. Even with a vested interest in the sale going through (as we all had), Owen went above and beyond - giving the impression that we were his only purchase (which was obviously very far from the case). It may not be an exaggeration to say that Owen was the reason the purchase ultimately went through, even with some considerable bumps in the road. He was always approachable and helpful; an asset to the company!

Z · 15 May 2021

★★★★★ 5/5

Trustpilot

Jan was amazing

Jan was amazing ! Quick responses, positive and lovely attitude. Viewing house was high lighting thinks you don’t really this no off ! Amazing lovely knowledgeable lady thank you xxx

Megan · 17 February 2025

★★★★★ 5/5

Google

Professional service. Thank you 🙏 x …

Kim · 17 March 2026

★★★★★ 5/5

Trustpilot

A Great Knowledgeable Local Company

I cannot fault the excellent customer service received from Adam and the team at Heaton Moor branch. The sale of my property was marketed to a high standard in a friendly, helpful and professional manner, and achieved a quick sale.Although my purchase of another property did not go ahead due to unforeseen circumstances I would have no hesitation in recommending Gascoine Halman in any future property transactions.

Valda · 21 December 2022

★★★★★ 1/5

Trustpilot

Frances Mason used our family and encouraged gazumping offers IMO

Frances Mason used our family to pump up other offers for the seller. She confirmed after a long and arduous process we'd had our offer accepted. She then encouraged the vendor and buyers carry on viewings in our opinion to gazump us. She knowing didn't send out a memorandum of sale to us for 5 days whilst getting other parties to outbid us. After we paid for searches etc Frances informed us someone had come in with another bid.......from there played us off as an auction for bidding. Then told us we didn't get the house. The next day it was put as STC for the other buyer. Something she refused to do for us in 5 days. She openly admitted on the phone she knew of another bid hence when she didn't do the memorandum of sale.She let us pay for searches while using us a pawn. It was absolutely the worst experience I've ever had with any kind of company. There was no remorse and I don't know how she sleeps at night for a little but extra of commission.Openly trying to get improved offers and more viewing whilst sending us acceptance confirmation and letting us pay fees is a very very underhanded trick.

Darren · 7 November 2020

★★★★★ 5/5

Google

We recently hired Gascoigne Hallman to sell our property, and it was the best decision we could have made. Their support and communication with both parties ensured that the legal process did not drag on. Excellent service!

Howard · 21 May 2025

★★★★★ 5/5

Google

Thanks for all your help and guidance, you've been excellent and I'm very happy to recommend you if you ever need it.

John · 11 October 2025

★★★★★ 5/5

Trustpilot

Gasgoine Halman, Wilmslow

We sold our house through Gasgoine Halman, Wilmslow. They were extremely professional and attentive to all requests. From the individuals who showed our house to prospective purchasers, through to the office staff, particularly thanks to James Coppock and Markus Jolleys, we felt like they really looked after us and everyone at the branch was up to speed on how the sale was progressing. Really impressed and would recommend to anyone thinking of selling their house.

David · 15 February 2021

★★★★★ 1/5

Trustpilot

Absolutely disgusting

Absolutely disgusting aftercare if I seen all these bad reviews before I definitely wouldn't have bothered. Robyn put the phone down on me very rude

Andrea · 18 May 2026

★★★★★ 3/5

Trustpilot

Depends on what you want

Very good when dealing with renting out a property. Great, fast communications, friendly service. However, managing the property is below par. I have to chase up things and still waiting for a contractor re heating in the freezing temperatures.

Zsuzsa · 26 November 2025

★★★★★ 1/5

Trustpilot

very poor customer service

Very disappointed with customer service. Found the staff to be really unhelpful. As a cash buyer had been keen to purchase a property for my daughter and disappointed to learn the property we had secured was taken off the market. Tried to found out why and if there were any other similar properties available through the branch and got absoutley no help from them. Sent a polite message to the manager with honest feedback and requested that he give me a quick call to discuss - 2 weeks later and havent heard back from him. Will now never use Gasgoigne Halman again and recomend other agents who have a little more time and respect for their customers

David · 2 August 2021

★★★★★ 5/5

Trustpilot

Purchase

I have recently bought a property with Gasgoin Halman in Bramhall-amazing customer care from Liz and Dan all went very smoothly and the conveyancing completed for a freehold / vacant house in just 4 weeks....! I'm a very happy customer !

PAULA · 18 October 2025

★★★★★ 1/5

Trustpilot

Very Poor Customer Service!

the lettings division are very poor, they are very quick at taking your money, but when something goes wrong they take an eterinty to return or respond to emails or telephone calls. Once you have vacated you cant get your secured dposit back, again the communication process and customer service is no existant.

Maxine · 12 May 2025

★★★★★ 5/5

Google

Just bought our first house. Everything went smoothly thanks to Dev being on top of everything throughout the whole process.

Katie · 27 August 2022

★★★★★ 5/5

Trustpilot

Gasgoign Halman Wilmslow & James Coppock

Both myself and my parents sold our properties through Gascoigne, looked after by James Coppock and the team. As always fantastic support and delivery along with a very honest approch to ensure we as sellers and for myself also a purchaser of another property through James a simple and effective service. Highly reccomend James and the team. Thanks Tom

Mr · 10 February 2021

★★★★★ 5/5

Trustpilot

Excellent professional service

Excellent professional service and communication from going on the market to completion 8 weeks later.With special thanks to James Coppock, Dominic Morgan, Lucy Kershaw and Markus Jolleys. Alison Addy

Alison · 16 December 2019

★★★★★ 1/5

Trustpilot

Terrible experience with this company

Terrible experience with this company. Had to fight for my deposit which they made unnecessarily difficult. They supported a landlord who said the property was uninhabitable when the independent check out report confirmed as 'good'. 6 months to get deposit back from TDS who awarded us £2,500 of the deposit and the landlord £100 after he tried to claim for £4500! Would never use this company again, avoid!

Karla · 8 July 2024

★★★★★ 1/5

Trustpilot

I wish I could give this letting agency…

I wish I could give this letting agency zero stars. They have completely breached our contract and shown a total lack of professionalism. Upon moving in, the house was absolutely filthy, with rubbish in back garden. The state of the property was uninhabitable, clearly, no cleaning had been done. On top of that, broken window and door glass was shattered, posing a serious safety risk.

Customer · 25 August 2024

★★★★★ 5/5

Google

Throughout my purchase Dev has shown great professionalism and tenacity to help ensure things kept moving. He went out of his way several times to help me get access to the house and I really appreciate the effort he put into it. His communication was second to none and he helped things reach a smooth conclusion. Thanks very much Dev!PositiveResponsiveness, Professionalism

Steven · 27 August 2022

★★★★★ 5/5

Trustpilot

I dealt with the wilmslow office

I dealt with the wilmslow office. James and the team were always available to help me out. Very pleasant experience and highly recommended.

Victoria · 15 December 2019