Trusted Agent profile · Culcheth

Bridgfords Culcheth reviews

3.9

★★★★★ Good

151 reviews across 2 platforms

457 Warrington Road, Culcheth, Warrington, WA3 5SJ

Bridgfords's office in Culcheth, at 457 Warrington Road, is rated 3.9 out of 5 across 151 reviews on two platforms, including 77 Google reviews rated 4.7.

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4.7 / 5

77

Reviews on Google

This office

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74

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Culcheth office, from every platform, shown as written. First names only.

5/5

Google

We had a really positive experience with Frances throughout the purchase of our new home. She was always friendly, helpful and easy to communicate with, and kept us updated throughout the process. Buying a house can be stressful, but Frances was very approachable and always happy to help when we had questions. We really appreciated all her support from the viewing right through to getting the keys. Thank you so much!

Aiste · 4 October 2026

Agent replied · 11 October 2026

Thank you for the kind review, I wish you all the best in the future with your new home. Frances, Doug & Dev.

5/5

Google

Was having trouble finding a place to rent in my budget as an 18 year old, but finally found a house, and Erin Keary was extremely helpful. She was really quick with getting back to me with any problems I was having, and made the whole process so easy. Thank you very much.

Jai · 4 October 2026

Agent replied · 11 October 2026

Thank you for the kind words, glad we found a property that was suitable to your budget and the process was nice and smooth. Erin, Amy, Julie (Knutsford Lettings)

5/5

Google

Friendly, efficient and very supportive. It's out first rental and Amy and Siobhan have been so helpful and have managed to get our house rented out very quickly and for the rent we wanted. Would definitely recommend. Just adding to this review because we've just sold the house. Frances and her team have been fantastic to work with, we couldn't have been happier with the lack of stress, thanks to the team.

Emma · 14 April 2026

Agent replied · 26 August 2024

Thank you for your kind words. Amy & Siobhan

5/5

Google

Dev was absolutely brilliant from offer through to completion. He kept in regular contact with us and the seller, and chased the solicitors ahead of every key deadline so things never stalled. He went above and beyond and made the whole process so much easier. Highly recommend!

Hannah · 4 October 2026

Agent replied · 11 October 2026

Thank you Hannah & Jonathan, I am pleased you were happy with the service. All the best with your new home. Dev, Doug & Frances

1/5

Trustpilot

The house was a health hazard

We moved into a rental property managed by this estate agent last week, and it has been the worst experience we’ve ever had with an estate agent. Before moving in, it was agreed that the property would receive a deep clean and the carpets would be professionally cleaned. When we arrived, the house was absolutely filthy. The cleaning was so bad that we found a mouldy toilet paper roll left on the floor, and the kitchen was so unhygienic it was genuinely a health hazard. It was in such a poor state that we couldn’t even unpack our belongings. We had several family members helping us move, and the entire day was a complete waste because the property simply wasn’t fit to move into. After reporting the issue, they sent the cleaning company back three days later. They were only there for around 20 minutes and cleaned very little. The property was still disgusting afterwards, leaving us to spend two full days cleaning the house ourselves just to make it liveable. That is completely unacceptable. To make matters worse, the carpet cleaning was never carried out. The carpets are stained with food and other marks and clearly need a professional clean. The estate agent has now refused to arrange this, telling us to sort it out ourselves or contact the landlord. The landlord has already confirmed he paid the estate agent for the cleaning, so this should never have become our responsibility. The photos speak for themselves. The lack of preparation, poor communication, and refusal to put things right have made this an incredibly disappointing experience. I would not recommend this estate agent to anyone.

Oliver · 30 August 2026

5/5

Google

Dev and the team made the process of selling our late parents’ house easy and efficient, getting us an asking price offer within a very short time, then helping to progress the sale to completion. I would highly recommend.

Rachel · 11 August 2026

Agent replied · 11 October 2026

Thank you for the kind words, I am happy we got the result you and the rest of family wished for. All the best in the future. Dev, Doug & Frances

5/5

Trustpilot

Hi my name is Catherine

Hi my name is Catherine I just want to let you know the most positive experience I had with this company. If you are in any dought who you should go with, this is the company. My experience was 100 out of 100 exceptional service. Adam Sharon and George the team at Heaton moor office. I mostly dealt with Sharon, and to be honest I use to call her my little sister. She was truly amazing as were all the staff. They went beyond to make my experience go as smoothly as possible. I cannot express my heartfelt gratitude for what they did at a difficult time selling my mother’s property. I was not just another customer to them, they truly did care and their professionalism was outstanding. The first few moments of meeting Adam I knew this was who I wanted to sell my mother’s property. Trust this company, you want be disappointed Thank you for everything you did Catherine

Catherine · 27 April 2026

5/5

Google

Special thanks to Dev for helping me secure my dream home. He made what could have been a stressful process feel much easier by guiding and supporting me every step of the way. Thank you again!

Kimmie · 11 July 2026

Agent replied · 11 October 2026

Thank you Kimmie, for those kind words. I hope you are really happy in your new home. Kind regards Dev, Frances & Doug.

5/5

Google

Big thank you for all your help with my sale. Excellent service throughout. Dev, Doug and the team were fantastic!

Maureen · 27 September 2026

Agent replied · 11 October 2026

Thank you Maureen, for the review. I wish you all the best in the future and i am glad we got the result you wanted. Doug, Dev, Frances

5/5

Google

Excellent, professional service from start to finish. We decided to sell our house through Gascogine Halman after having it valued by Douglas. Doug guided at this early stage giving us to invaluable advice as first time sellers. Special mention must be made to Dev. Dev was our selling agent. He put in some unbelievably hard work from finding a buyer at the beginning guiding us through the process through the middle and working so hard at the end to push things through in a timely manor. Couldn't have asked for anything more from Gascoigne and again, especially Dev. Very professional, proactive and there when we needed him at every step. Would highly recommend and would absolutely use again.

Michael · 18 March 2025

Agent replied · 11 October 2026

What a lovely review Mike, I wish you & Emily all the best with the new arrival. Kind regards Gascoigne Halman Knutsford.

5/5

Google

We can highly recommend Gascoingne Halman. We have just sold our aunt’s house and the team of Dougie, Frances and Dev were on the ball throughout responding quickly to all our queries and keeping us informed while ensuring the whole process moved along briskly. Many thanks.

Jock · 17 December 2025

Agent replied · 17 April 2026

Hi Jock, Fantastic review, Fantastic result. Thank you for the review and all the best in the future. Frances, Dev & Doug.

5/5

Google

Dev was empathetic to our need to sell but realistic in managing our expectations. During the process he was timely efficient and helpful. I was kept in the loop all the time

Helen · 17 March 2026

Agent replied · 17 April 2026

Thank you for lovely words Helen, all the best in the future. Kind regards Dev, Doug & Frances.

5/5

Google

10/10 - reliable, communicative and efficient. Would highly recommend. Dev was brilliant!

Natalie · 11 July 2026

Agent replied · 11 October 2026

Thank you Natalie for the lovely review. We finally got there. All the best in your new home. Best wishes, Dev & the rest of Gascogine Halman Knutsford.

5/5

Google

Thank you to Dev a the team for making my buying experience a smooth process and very helpful throughout the whole journey. Thank you ☺️

Glynn · 17 March 2026

Agent replied · 17 April 2026

Thank you, Glynn for the kind words. I wish you all the best in the future. Kind regards Dev, Doug & Frances

1/5

Trustpilot

Terrible communication

I would try to steer clear of this company if possible. We have rented a property through this agency and it has been a nightmare. Communication is horrendous, you cannot get hold of anyone at all. We even went into the branch about our queries and still were told that no one was available and someone would contact us (which they didn’t). The property was not ready for us to move into on the agreed date and we were not told about this until we chased and chased about needing more info on moving in. Since moving in, we have had a few problems, none which have been resolved and again communication and trying to get hold of anyone is impossible! Good luck if you are renting through this agency. I would not use them again!

CE · 17 August 2026

1/5

Trustpilot

Absolutely horrendous experience

Do NOT recommend Didsbury - my experience has been one of unprofessionalism and downright unethical practice. Told flat would be cleaned. It wasn’t. Didn’t bother to clear previous tenant electric debt. Infested by hornets and ended up in ED. Mould and damp everywhere. Boiler loose on wall. Downstairs tenant said he had had to pay for dehumidifiers and mould treatment himself. Consider saving yourself a lot of grief.

Susanna · 14 September 2025

4/5

Google

I have recently sold the family home and DevTyror Jones went above and beyond getting a difficult situation resolved. I was kept informed at all times and was very pleased with the outcome

Elizabeth · 13 October 2025

Agent replied · 12 November 2025

Thank you for the kind words Elizabeth. All the best for the future. Dev & Gascoigne Halman Knutsford

5/5

Trustpilot

Professional, patient and diligent

The Poynton branch were exceptionally professional, patient and diligent to achieve a super price for my property. Congrats to Joanne and team.

Richard · 10 September 2026

1/5

Trustpilot

gascoigne halman sale

Please do yourself a favor and avoid this agency. I relocated from Liverpool a week ago, expecting the property to be habitable. Unfortunately, I encountered a series of major defects, including no proper heating, plumbing issues, and serious cleanliness problems, the driveway was full of moss and mold. Additionally, there were rats in the garden, an issue previously reported by neighbors and past tenants but never addressed. Relocating is already stressful, but dealing with these unresolved problems, especially after being misinformed about the rat infestation, made it even worse. I was told there were no rats, yet they were still present in the garden. The agents are polite when speaking, but despite my repeated calls and reports since day one, they have taken no action to resolve these serious issues.

Mohamed · 8 February 2025

5/5

Google

Incredible service from start to finish. We had the help of Frances through the process of our sale and the communication and help offered was amazing. We can’t thank you enough for your amazing service!

Brittany · 11 August 2026

Agent replied · 11 October 2026

"Thank you for choosing us and for the wonderful review! We're thrilled to hear that Frances provided exceptional service throughout your sale. It was our pleasure to help and we appreciate your kind words. Kind regards, Chanelle Aldrich, Customer Feedback and Support Team

1/5

Trustpilot

Absolutely terrible experience with…

Absolutely terrible experience with this letting agent. After the landlord withdrew an agreed offer, we were left out of pocket and still have not had our deposit returned. Communication has been poor throughout, with constant delays and little accountability. We felt completely unsupported and ignored when trying to resolve the issue fairly. I would strongly advise others to be very cautious before dealing with this agency. They tried to make us send them thousands of pounds with no contract given then last minute withdrew the offer and are refusing to give the deposit back. Absolutely dreadful agency.

Nadia · 7 May 2026

5/5

Google

Good communication, prompt responses and helpful advice throughout the purchase process. Dev in particular, backed by Francis in the office, was persistent and key to achieving a successful outcome. Good service - thank you!

Paul · 11 August 2026

Agent replied · 11 October 2026

Thank you Paul. Super happy we got the result you wanted. Enjoy your new home all the best. Dev, Frances & Doug

5/5

Google

Dev and the team handled our sale extremely well from the production of the sale literature, through the viewing, surveys and onwards to exchange. The one or two blips along the way were handled promptly & efficiently. They made our first move in 36 years as stress-free as possible. A big thank you to, especially, Dev and Frances for their professionalism and patience.

Alan · 28 February 2024

Agent replied · 26 August 2024

Thank you for the kind words Alan. We did have one or two blips but we got there! Great, that we made it as stress free as we could for you. All the best in the future. Dev & Gascoigne Halman Knutsford

5/5

Google

It’s hard to put into words the effort and commitment that Dev Coiley has put into our house purchase over the last 5 months, other than to say absolutely first class. He went over and above what I expected and I can't praise him enough. Emails were promptly answered and phone calls always taken, even when he had 'bad' news for me... and this was much appreciated. He is an absolute credit to Gascoigne Holman and you are extremely lucky to have him representing you... A big thank you once again.PositiveResponsiveness, Quality, Professionalism, Value

MARK · 27 August 2022

Agent replied · 26 August 2024

Thank you so much for your kind words Mark. Glad we got you there! I hope you are really happy with your new home. All the best from Dev & GH Knutsford.

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