Every review we hold for the Crystal Peaks office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHigh quality service from the agent Hayley Styring which was a great picture for the agency great value
Thank Hayley Styring and the tank you all hybrook stuff
Mimmo · 2 February 2021
Agent replied
Hi Mimmo, thanks for the review of Haybrook Crystal Peaks and the lovely words about Hayley.
★★★★★ 5/5
GoogleMums house sale has been very efficient. Dan and Rachel have kept us informed throughout and have been very helpful.
The video of the house that was prepared by Rachel showed the best aspects and is a great taster for any prospective buyers
Dan and Rachel have brought many interested parties around the house. Where there has been a potential purchase they have checked with us before responding to the buyers.
Overall we are very happy with the service we've received and look forward to the completion on the sale.
Ian · 23 October 2019
Agent replied
Ian Trundell, thank you for your kind review; we are happy to pass along your comments to the team here at Haybrook Crystal Peaks!
★★★★★ 5/5
GoogleWell Well Well , to send a review doesn’t really do this person the real justice it deserves, the one and only Nicola Siddall who has sensationaly smoothed my transitional mortgage period through without as much as a hicup , her professional touch is like a breath of fresh air to a stressful period in my life .
She’s a real credit to the industry, and it goes to show that when people applied themselves in this way it removes the stigma of all that’s written about Estate Agents .
If anyone from Haybrooks does really read these reviews, then take note of the fantastic and utterly brilliant professional Nicola , thanks again Nicola .
Joe · 23 October 2019
Agent replied
Hi Joe Bishop, thank you so much for your positive comments about Haybrook Crystal Peaks!
★★★★★ 5/5
GoogleHayley has been very responsive and has helped me place an offer and hepled me with the initial stages.
Thank youPositiveQuality, Professionalism
Antonio · 10 January 2022
Agent replied
Hi Antonia, Thanks for your kind words. Haybrook Crystal Peaks.
★★★★★ 5/5
GoogleI felt i had to write and comment on the excellent service we have received from one of your negotiators Daniel Bell. In the last few months while looking for a bungalow we have dealt with several estate agents, but never been looked after the way he looked after us. He has been so friendly, helpful and understanding of our needs and went the extra mile on our behalf. We feel he is a credit to Haybrook Crystal Peaks
Ian · 23 October 2019
Agent replied
Hi Ian Flint, thank you so much for your positive comments about Haybrook Crystal Peaks!
★★★★★ 5/5
GoogleOur experience with Haybrooks has been very good. Nicola particularly was second to none, she was very understandings
Diane · 17 July 2022
Agent replied
Thanks Diane for the review. I'm glad you have been impressed with Nicola's service.
★★★★★ 3/5
GoogleSold my house through crystal peaks and to be honest i had little contact with any of them only time i spoke to them is if i rang them they didnt really keep me updated on anything o even had to ring them to arrange dropping my keys off after completion. All they wantes to do was get the sale completed regardless of me havingvto move in with a family member as i hadnt found a new house to buy more interested in the buyer than me
Sara · 15 March 2019
Agent replied · 21 June 2024
Dear Sara, thank you for sharing your feedback. We apologize for any lack of communication during the process. We strive to keep our clients informed and will address this issue internally. Your comments are valuable to us as we aim to improve our services. Thank you for choosing Haybrook Estate Agents Crystal Peaks.
★★★★★ 5/5
GoogleDealt with Nicola regarding my property. Excellent service and very professional. She is a asset to the company and would definitely recommend.PositiveResponsiveness, Quality, Professionalism
Maisie · 22 June 2021
Agent replied · 21 June 2024
Thanks for taking your time to review the service you have received from the Crystal Peaks team.
★★★★★ 5/5
GoogleI am ever so thankful to Vanessa, she kept me informed throughout a lengthy sale, she was always cheery, supportive and calming. This also may I add and she was acting on behalf of the vendor, she went above and beyond to support me also, my only regret was not using them myself as all she was knowledgeable, professional and all round brilliant. I cant thank you enough Vanessa xPositiveResponsiveness, Quality, Professionalism
Kate · 22 June 2021
Agent replied · 21 June 2024
Hi Kate, Thank you for the kind words and more importantly Vanessa's lovely goodies. We wish you all the best in your new home. Haybrook Crystal Peaks. ❤
★★★★★ 5/5
GoogleVanessa has been great at keeping us up to date the whole process. Can't thank her enough!PositiveResponsiveness
Craig · 22 June 2022
Agent replied · 21 June 2024
Thanks for the review Craig.
★★★★★ 5/5
GoogleChloe was a great help when I was house hunting, very responsive when I had any questions to ask
Ashley · 14 March 2022
Agent replied
Hi Ashley, Thanks for the review of the service received by Chloe.
★★★★★ 5/5
GoogleMe and my partner have delt with Hayley in the office who has been fantastic throughout, she has kept us up to date and explained the whole process even though we have bought a property via another agent due to availability, she also recommended the in house mortgage adviser who has also been fantastic and sorted 2 mortgages out for us. Would highly recommend Haybrook as a company and will back if and when I move again thank you.
Jennifer · 23 October 2018
Agent replied
Dear Jennifer Eyre, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Haybrook Crystal Peaks estate agents
★★★★★ 5/5
GoogleLeanne Fidler was absolutely fantastic, keeping me informed all the way through and always helpful. Thankyou so much!
James · 18 April 2022
Agent replied
Thanks for the 5 star review of Leanne's service. Sam and the team @ Haybrook
★★★★★ 3/5
GoogleMy property was on the market for a long time which is not a reflection on haybrooks. I did find communication not as good as it should be between people in the office, I did have to chase for feedback on viewings, often I had to repeat my contact details or property info to the different team members as updates hadn't been made on file, that said, I'm not living in U.K. at the moment which did complicate communication as well. All the staff are very friendly and easy to talk to.
Julie · 23 October 2017
Agent replied
Thank you for your review we are pleased that your found our team in Crystal Peaks friendly and easy to talk too.
★★★★★ 5/5
GoogleWe recently moved house with the help of Haybrooks at Crystal Peaks and cannot speak highly enough about the service we received.
They achieved a sale within hours of going to market and at a price which was higher than we ever expected.
Throughout the process, Vanessa who was assigned to us was incredibly communicative - keeping us fully informed of how things were progressing and chasing third parties down wherever necessary to avoid unnecessary delays.
It's true that moving house can be incredibly stressful but I'm pleased to say that with the support of the team at Haybrooks it wasn't as bad as it could have been and we are now in the home of our dreams.
I would recommend them without hesitation.
Gareth · 23 October 2017
Agent replied
Dear Gareth Bates,
Thank you for leaving such great and detailed feedback about your experience with Haybrook Crystal Peaks estate agents. We wish you all the best for the future in your new home. You really made our day today.
Haybrook Crystal Peaks estate agents
★★★★★ 5/5
GoogleHayley has been fantastic with updates in our process
EMTB · 31 March 2023
Agent replied · 29 July 2023
Thanks for taking your time to review the team at Crystal Peaks Haybrook.
★★★★★ 5/5
GoogleSam Reaney and Kim Wright have been brilliant in their handling of my house sale.Any problems were quickly and professionally dealt with and I was kept informed of their progress on a regular basis. I would definitely recommend Haybrook Estate Agents.
Peter · 22 April 2024
Agent replied · 21 June 2024
Thanks for the lovey review of the service you have received from Haybrook.
★★★★★ 5/5
GoogleHave just accepted offers on two properties we put on the market only 9 days ago. Service has been excellent. Thanks to all staff who have been involved in arranging many viewings, Rachel for photos and videos, and Sam for always being there to keep us up to date, offer advice and answer any queries to get us to this point.PositiveResponsiveness, Quality, Professionalism, Value
Brian · 22 June 2022
Agent replied · 21 June 2024
Hi Brian and Christine, thanks for taking the time to leave us this review. Its been a pleasure helping you secure buyers for your two properties. Sam and the team at Haybrook.
★★★★★ 4/5
GoogleExcellent service with Nicola Siddall, she has been very much present and a good help and advice throughout the sale of our property and purchase of another one. Would definitely recommend, the only reason I’ve not given 5 stars is it is very expensive, but then hopefully it will all happen very quickly and smoothly, so make it worth the expense.PositiveResponsiveness, Professionalism
Kirsty · 25 August 2022
Agent replied
Thanks for taking your time to review the service you have received from the Crystal Peaks team.
★★★★★ 5/5
GoogleThankyou to Georgia Lax for her professional approach to putting our house on sale so quickly and efficiently. She has been reliable and courteous at all times and it's great to know she is only a phone call away if needed. Highly recommended.
Jayne · 20 February 2024
Agent replied · 21 March 2024
Thank you for the kind words Jayne, we always endeavour to make the process as smooth and as easy as possible.
★★★★★ 5/5
GoogleFriendly and efficient throughout, Sam was a pleasure to deal with at every step of the process.
Max · 14 March 2022
Agent replied
Hi Max, thanks so much for the review. It has been a pleasure helping you find your new home. From everyone at Haybrook we would like to wish you all the best. Sam and the team. 🏡
★★★★★ 5/5
GoogleI would like to thank all the staff for the great service they provide always friendly and efficient and keeping me well informed on the progress of the sale vennesa did a great job dealing with both sets of solicitors and keeping me informed at every stage also Sam the manager for overseeing everything and for his great advice also dan and hayley a big thanks to everybody on the team at crystal peaks
Stewart · 25 March 2020
Agent replied · 29 July 2023
Hi Stewart, thanks for the review of your service from Haybrook Crystal Peaks and thank you for you continued custom.
★★★★★ 5/5
GoogleWithin a couple of days, of contacting Haybrooks, Georgia came to value the house. She explained the selling process simply, with a friendly demeanour. She has since kept me up to date, while always being available for my questions.
Paul · 22 April 2024
Agent replied · 21 June 2024
Hi Paul, thank you for your kind feedback. We always endeavour to make the process as straight forward and easy as possible.
★★★★★ 5/5
GoogleHad a fantastic experience so far with Nicola. She’s made the process as easy as possible for me and has been very friendly and easy to reach. Would definitely recommend.
Gabrielle · 24 September 2024
Agent replied · 24 October 2024
Thank you for taking the time to leave a review.
Always appreciated.
Thanks Nicola
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.